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Hotel Castel

3.0 star property

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Photo gallery for Hotel Castel

Property grounds
Comfort Double Room | Minibar, in-room safe, desk, iron/ironing board
Lobby
Exterior
Minibar, in-room safe, desk, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Laundry
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
K. M. Hendrikaplein 9, Ghent, 9000
  • Ghent University
    ‪16 min walk‬
  • Gravensteen Castle
    ‪6 min drive‬
  • Flanders Expo
    ‪11 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | Minibar, in-room safe, desk, iron/ironing board

Comfort Double Room

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed

Comfort Twin Room

  • 183 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Hotel Castel

3-star hotel in Stationsbuurt Noord
A restaurant, a bar/lounge, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and a meeting room.
Hotel Castel offers 12 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and a meeting room.

Wireless Internet access is complimentary. This Ghent hotel also offers a sauna, a terrace, and tour/ticket assistance.

Hotel Castel is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8 AM and 10:30 AM.
The Fevva - This restaurant specializes in international cuisine.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: EUR 11.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Fevva

Things to do

  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 27.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 11.50 per person
  • Rollaway bed fee: EUR 27.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Castel Ghent
Hotel Castel Ghent
Hotel Castel Gent
Castel Gent
Hotel Castel Hotel
Hotel Castel Ghent
Hotel Castel Hotel Ghent

Hotel Castel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 10 out of 68 reviews
Rating 8 - Good. 38 out of 68 reviews
Rating 6 - Okay. 10 out of 68 reviews
Rating 4 - Poor. 7 out of 68 reviews
Rating 2 - Terrible. 3 out of 68 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maximiliano

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist mister was extremely nice. Also the breakfast is very good for the overall price of the hotel. Good choice
Stayed 1 night in Jun 2024

6/10 Okay

Stephen

Disliked: Property conditions & facilities, room comfort
Old and run down
Stayed 5 nights in May 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Ghent
My stay was fine. Proprietor very helpful. Its location near the train station in Ghent is why I chose it.
Stayed 2 nights in May 2023

2/10 Terrible

Maxim

Business traveler
Disliked: Cleanliness, staff & service
Never again!!! I booked this hotel for another person. But he was charged him for the staying when he arrived. When I called to the Castel manager sad this guest did appear. But I have his check out receipt. They charged me twice. And till now they are saying than didn’t see my friend at hotel.
Stayed 1 night in Feb 2023

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

8/10 Good

Gary S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, convenient to train station and public transport.
Stayed 4 nights in Sep 2022

4/10 Poor

Boris

Business traveler
Liked: Cleanliness
A hotel without airconditioning or ventilation
No airconditioning, no forced ventilation, extremely uncomfortable in heat wave but Flanders is often above 30°C in summer. Shower difficult to enter and leave because door obstructed by toilet. Two tiny bottles of liquid soap provided for two days. Not accessible: lift stops between floors, so stairs have to be negotiated, in darkness (automated lighting comes on late). Building is old and common areas look old, not recently refurbished. At that, pricing is not much lower than that of much better hotels.
Stayed 2 nights in Jul 2022

10/10 Excellent

Chris

Liked: Staff & service, property conditions & facilities
The resturant offered an amazing menu of Indian food and Belgian beer - delious !!!
Stayed 1 night in Jun 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Serves its purpose
The hotel is good for a quick trip if you are there for a brief visit. The breakfast was okay and the room was clean. Nothing special but not bad.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Sean

Liked: Cleanliness, property conditions & facilities, room comfort
Meets Standards
It was an overall average stay with a hotel that at least met all standards and had a double bed. Not much more can be said.
Stayed 1 night in Nov 2019

8/10 Good

Elenora

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is conveniently located directly across the street from the Railway Station. The managers are Nepali and the adjoining restaurant is lavishly decked out with Nepali decorations, which was a pleasant surprise and a nostalgia blast for me - since I have spent alot of time in Nepal, as well as in culturally Nepali regions of India. The town of Gent is really scenic, historic, and interesting and could certainly merit several days of exploration but I had only one day here, so I definitely would like to return again.
Stayed 1 night in Oct 2019

4/10 Poor

GM

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The shower is damaged. We can not take shower. Most of the light bulbs are out of order. The room is dark. If feels uncomfortable. This hotel is not such valueable.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and view
Very nice hotel. Smiley staff and helpful. Very nice view from the room. Very clean and comfortable double bedroom. Also nice and warm inside. Fan was provided in case of heat wave.
Stayed 1 night in Sep 2018

10/10 Excellent

Chelsea, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were very nice and accommodating. I was impressed with the service I received here and I would definitely go to this hotel again if I come back to Ghent.
Stayed 1 night in Sep 2018

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good base from which to explore lovely Ghent
Ghent is a lovely city & this hotel is a more than decent base from which to explore it. The hotel is quite small but benefits from an attached restaurant at which you can get a 5% guest discount. The restaurant is Indian fusion and really quite good, in my experience. There is also a small but well stocked supermarket a couple of doors away as well as other restaurants including an interesting & very reasonably priced Turkish-style place The hotel is just outside the main train station with buses & tram stops too. The trams being so close can make the front rooms of the hotel a little noisy but it's a small price to pay for the convenience of the location, in my opinion. Ask for a room at the back if you are a light sleeper! My room was very comfortable - lovely big bed - and spotlessly clean. It is an older property and a little tired in places but I think the cleanliness more than overcomes that. During my stay (over Easter), the front area outside the hotel was being dug up so access was not perfect. The hotel appologised for this, though. I would definitely stay at this hotel again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Nice place to stay, very close to central station, and the owner is very friendly.
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient nice hotel.
Very nice hotel, lovely staff. Near to station and easy access to centre of Ghent. Quiet room. Ideal for our visit to sights and Christmas Market.

8/10 Good

Ian, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel opposite train station
Very pleasant and helpful staff - suggested we keep our bikes stored in the hotel's conference room. Hotel on main square in front of train station. A little noisy with trams, but good bars and restaurants on the square. We ate in the hotel one night - food is Nepalese and Indian, and it was the best Indian food we have had in a long time. We would definitely stay here again

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel castel
Good small hotel. Clean, good service and perfect for a short stay or businss trip

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Alina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Arife Ceren

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Gitte

Alt for dyrt , ift standard
Stayed 1 night in Jul 2024