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Hotel Gravensteen

3.0 star property

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Photo gallery for Hotel Gravensteen

Staircase
Terrace/patio
Reception
Standard Quadruple Room | Minibar, in-room safe, desk, iron/ironing board
Luxury Double Room | Minibar, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Room service
  • Parking available

Explore the area

Map
Jan Breydelstraat 35, Ghent, 9000
  • Gravensteen Castle
    ‪1 min walk‬
  • Ghent Town Hall
    ‪6 min walk‬
  • Saint Bavo Cathedral
    ‪7 min walk‬

Room options

View all photos for Suite

Suite | Minibar, in-room safe, desk, iron/ironing board

Suite

  • 861 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Minibar, in-room safe, desk, iron/ironing board

Standard Triple Room

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, iron/ironing board

Standard Double or Twin Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Minibar, in-room safe, desk, iron/ironing board

Standard Quadruple Room

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Double or Twin Room

Minibar, in-room safe, desk, iron/ironing board

Premium Double or Twin Room

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Luxury Double Room

Luxury Double Room | Minibar, in-room safe, desk, iron/ironing board

Luxury Double Room

  • 388 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

Hotel Gravensteen

3-star hotel in Ghent City Centre
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, a business center, and conference space.
Hotel Gravensteen offers 49 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Gravensteen features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. Event facilities measuring 43 square feet (4 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and concierge services. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hotel Gravensteen is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hotel Gravensteen has a restaurant on site.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mile (EUR 15 per day)
  • Self parking on site (EUR 22 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 43 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.50 per person
  • Self parking fee: EUR 22 per night
  • Nearby parking fee: EUR 15 per day (3281 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Gravensteen
Gravensteen Ghent
Gravensteen Hotel
Hotel Gravensteen
Hotel Gravensteen Ghent
Gravensteen Hotel Ghent
Hotel Gravensteen Hotel
Hotel Gravensteen Ghent
Hotel Gravensteen Hotel Ghent

Hotel Gravensteen Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 241 out of 617 reviews
Rating 8 - Good. 271 out of 617 reviews
Rating 6 - Okay. 75 out of 617 reviews
Rating 4 - Poor. 22 out of 617 reviews
Rating 2 - Terrible. 8 out of 617 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service and setting. Room was well maintained, bed extremely comfortable. No complaints at all.
Stayed 2 nights in Feb 2025

6/10 Okay

Anna

Business traveler
Liked: Cleanliness, staff & service
It was ok. Had a very bad first night of sleep as the radiator was making noises throughout the night. It woke me up a few times so I have decided to turn it off the next night. The room was small and outdated but the location excellent.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sylvie

Stayed 1 night in Jan 2025

4/10 Poor

Siana

Disliked: Cleanliness, property conditions & facilities, room comfort

Not great but central location

Uncomfortable bed which was 2 singles pushed together that slipped apart in the middle, also bathroom smells of sewage the entire time so had to keep the door shut.
Stayed 1 night in Jan 2025

8/10 Good

BARIS

Stayed 1 night in Dec 2024

10/10 Excellent

Neven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property, nicely decorated. Clean and tidy. Staff friendly and helpful. We had a standard quadruple room. Plenty of room, nice clean bathroom. Good breakfast choice, loved the pastries and the fruit was very nice. Near to the castle. Was very happy.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Lovely room.
Stayed 1 night in Nov 2024

10/10 Excellent

Stuart

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Central Gent. Very nice rooms. Didn't try breakfast as seemed a little expensive but overall the hotel is very good.
Stayed 2 nights in Nov 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
very central. helpful staff. clean. comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and staff

Excellent staff who were very welcoming, a great location and a really nice room. One of the most comfortable beds i have ever slept in. Definitely hope to be back again
Stayed 1 night in Sep 2024

10/10 Excellent

Reza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a suite which has panaramic views of the city. The hotel is smack in the middle of the old town centre and has a car park. The room was much better than I imagined.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Stayed 1 night in Sep 2024

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the Gravensteen Castle and the center of town
Stayed 2 nights in Sep 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a wonderful 3 night stay at this hotel. Our room was clean, the bed comfortable and the views fantastic. All the staff were welcoming and helpful. We would not hesitate to stay here again and would highly recommend the hotel to others.
Stayed 3 nights in Aug 2024

6/10 Okay

Kyle

Traveled with group
Liked: Cleanliness
Good value for money. Conveniently located in historic area. Street-facing room was quite noisy given the hot night and need to open the windows. Staff were correct, though not particularly warm.
Stayed 1 night in Jul 2024

10/10 Excellent

Nuha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The hotel was comfortable and catered for our needs. The family really enjoyed it. The prime location was ideal for the festivities. Reception staff were very helpful especially with parking
Stayed 1 night in Jul 2024

6/10 Okay

ADAM

Traveled with group
Liked: Staff & service
Nice hotel, staff was very nice. Parking was very confusing and you need to go through walking zone. We end up parking in parking lot
Stayed 1 night in Jun 2024

10/10 Excellent

John-James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our room had no air conditioning so we were melting.
Stayed 1 night in Jul 2024

10/10 Excellent

Tasha, Saint Augustine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a long stay. It was lovely! It’s a beautiful hotel and the staff was able to rise to any challenge. It’s in the perfect location across from the castle and abundant shopping, dining, drinking, museum, church, tower and canal tours and amazing chocolate. The breakfast was excellent and had many options.
Stayed 8 nights in Jun 2024

8/10 Good

Costa Dino

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Michael

Liked: Staff & service
I chose one of the cheaper rooms - facilities may be better in other categories. Lovely buiding, fab location and friendly staff. No air-con and it was warm. Very noisy outside with window open. Aircon was being installed when I was there and windows were measured for new sound proof fittings. So things may improve. I did have to make a complaint about something and staff dealt with it very well. Despite tram works, relatively easy to get to hotel from train station. Do check status but as of July 2024 it was T1 to Zuid, then change platform for T2 to Gravesteen
Stayed 7 nights in Jun 2024

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbiamo parcheggiato in un parcheggio sotterraneo a meno di 5 minuti di distanza. Vicinissimo al castello e a pochi minuti dalla zona con movida serale e dalle principali attrazioni turistiche. Camera spaziosa e raggiungibile con ascensore.
Stayed 1 night in Jun 2024