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JAM Ghent

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Exterior
Rooftop terrace
Lunch and dinner served, Asian cuisine
Daily buffet breakfast (EUR 19 per person)
Daily buffet breakfast (EUR 19 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
$94
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
Gaspar de Craeyerstraat 2, Ghent, Belgium, 9000
  • Place, Citadel Park
    ‪3 min walk‬
  • Place, Ghent University
    ‪3 min walk‬
  • Place, St. Peter's Square
    ‪4 min walk‬

Room options

View all photos for Classic Double Room

Classic Double Room | In-room safe, blackout drapes, soundproofing, free WiFi

Classic Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Triple Room

Classic Triple Room | In-room safe, blackout drapes, soundproofing, free WiFi

Classic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Classic Quadruple Room

Classic Quadruple Room | In-room safe, blackout drapes, soundproofing, free WiFi

Classic Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 248 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Family Room

Family Room | In-room safe, blackout drapes, soundproofing, free WiFi

Family Room

  • 301 sq ft
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Bed

View all photos for Family Room

Family Room | In-room safe, blackout drapes, soundproofing, free WiFi

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 301 sq ft
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Bunk Bed

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About this property

JAM Ghent

Hotel in Kunstenkwartier
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and a meeting room are onsite.
JAM Ghent offers 108 accommodations with laptop-compatible safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of meeting rooms and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. This Ghent hotel also offers an outdoor pool, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

JAM Ghent is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.
Kaiju - This restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Neko - This rooftop bar is located by the pool. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 19 per night)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 19 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kaiju
  • Neko

Things to do

  • Bicycle storage
  • Outdoor pool

Family friendly

  • High chair
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (55 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.17 per person, per night. This tax does not apply to children under 18 years of age.
  • Tourism fee: EUR 4.17 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 8 for children
  • Covered self parking fee: EUR 19 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 9:00 AM to 7:00 PM

JAM Ghent Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 26 out of 43 reviews
Rating 8 - Good. 14 out of 43 reviews
Rating 6 - Okay. 1 out of 43 reviews
Rating 4 - Poor. 1 out of 43 reviews
Rating 2 - Terrible. 1 out of 43 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Isobel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great value for money, big rooms and comfy beds. TV didn't work in our room but we had our iPad with us. Lovely and helpful staff - we will stay at a Jam hotel in future!
Stayed 1 night in Jan 2026

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant stay.
Stayed 2 nights in Dec 2025

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was very clean and the staff were very friendly and helpful. Beds were very firm and no control of the Aircon which was quite cold overnight.
Stayed 2 nights in Dec 2025

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique fun property, room was very spacious and clean
Stayed 1 night in Dec 2025

8/10 Good

Ton

Traveled with partner
Liked: Cleanliness, amenities
Apart hotel met historie. Goede bedden, mooie binnentuin
Stayed 1 night in Dec 2025

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Nice new hotel in a historic building. Not a bad area, but it's a 15 minute walk to city center, which was fine in good weather, but not the most convenient during rainy or cold days. There are no trams or buses that are easily accessible from the hotel. Not much in the area during the weekends, it appears some restaurants are only open on weekdays. Less than 15 minute walk from Gent St Pieters station (slight uphill). Though the showers are new, they have an old style mixing valve with separate controls for hot and cold water. It's hard to dial in the right temperature and the temperature changes during a shower. I'm surprised this is legal, since every other hotel I've stayed in Belgium have thermostatic valves with precise temperature control. The shower hose is a cheap rubber one and very stiff, making it near impossible to position correctly in the holder.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jordan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff and really good to get around in a wheelchair
Stayed 4 nights in Nov 2025

10/10 Excellent

Stefano, Delft

Good, good
Stayed 1 night in Nov 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Luis Fernando

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Quick check in Great ambiance Friendly personnel
Stayed 1 night in Nov 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Interesting, imaginative conversion and very successful space. Really friendly staff and nice rooms. Be aware, and I didnt see it on site, that restaurant and bar does not open on Sundays or Mondays. Staff went out of their way to recommend alternatives, some in locality which were good but pretty busy.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dave

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Parking is a slight irritant, bit of a trek with luggage.
Stayed 1 night in Oct 2025

4/10 Poor

ROSS

Traveled with family
Liked: Cleanliness, amenities
Beautiful building and setting. Sadly the hotel is style over substance. There is no sound proofing in the rooms, so we hardly slept. All we could hear were doors slamming, toilets flushing and banging on the stairs. The staff were not interested when we complained.
Stayed 1 night in Oct 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend
Stayed 1 night in Oct 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service
Super-cool design hotel with friendly staff, great breakfast, fabulous restaurant and a (tiny) rooftop lap pool.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeannie

Stayed 2 nights in Oct 2025

8/10 Good

Francisco

Traveled with family
Liked: Cleanliness, staff & service
Original, amplitud y aparcamiento
Stayed 1 night in Jan 2026

8/10 Good

Gerjanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi nieuw hotel, prettige ruime kamer en zeer goed bed. Verwarming stond wel veel te hoog (21C), gelukkig wel zelf te bedienen en gelukkig kon raam ook open (hing beetje vreemde verf/betonlucht in de kamer) Onze kamer werd na 1 nacht al schoongemaakt en we kregen nieuwe handdoeken, op zich fijn, maar niet nodig en niet goed voor milieu. Beter de regel ‘handdoek op de grond’ hanteren. Ontbijt op zich goed, wel aan de prijs en de krukjes in restaurant zitten wel erg onaangenaam. Dat je na betaling voor de kamer alsnog je kaart moet scannen om voor 120 euro garant te staan is vreemd en wordt nergens gecommuniceerd. Fijn dat je voor en na verblijf je bagage al kan stallen.
Stayed 2 nights in Dec 2025

10/10 Excellent

Marielle

Traveled with family
Liked: Cleanliness, staff & service
Nous avons passé un excellent séjour, l'accueil est parfait, les chambres impeccables et la décoration est incroyable. On a beaucoup aimé.
Stayed 1 night in Dec 2025

8/10 Good

Marcel

Traveled with family and small children
Zag er netjes en keurig uit
Stayed 1 night in Dec 2025

8/10 Good

Petteri

Liked: Cleanliness, amenities
Cool, artistic and fun designed hotel. We really loved our room with a queen size bed and a bunk bed. And it’s easy and feels safe to park the car on the street outside. Sadly for us they changed the breakfast times for Saturdays without information. From 7 am to 8 am. For us this made a big difference, because we knew beforehand that we had to leave 7.30 am for the ferry to England and we missed out of the breaks booked according to the information online.
Stayed 1 night in Dec 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service
Das Zimmer war schön gross und und luftig, durch die Höhe. Es war ruhig zum Innenhof und besonders gefielen uns der Wasserspender auf dem gang und der Dach Pool, der auch jetzt im Dezember auf war und von uns gut genutzt wurde ! Im grossen Zimmer fehlte mir min.ein 2.ter Stuhl und in dem Fernseher war nicht klar, wie man auf deutsche Sender kommen könnte. Die Gesamt Anlage ist großartig und beeindruckend...
Stayed 2 nights in Dec 2025

10/10 Excellent

Maja

Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, property conditions & facilities
Personeel was vriendelijk en beleefd, kamer was proper
Stayed 1 night in Nov 2025

6/10 Okay

ALBERTO

Liked: Cleanliness, staff & service
Disliked: Amenities
la camera era fredda, usciva solo aria tiepida, il pannello di controllo non permetteva la regolazione della temperatura. Inoltre la bocchetta dell'aria era rumorosa, per dormire ho dovuto togliere la card per spegnerla. Inoltre pur avendo mandato la targa per il parcheggio, non era stata registrata e non sono riuscito a entrare, ho dovuto fare marcia indietro con l'auto e rifare la registrazione. Il ristorante è buono e particolare
Stayed 1 night in Nov 2025