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NH Collection Gent

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Collection Gent

Meeting facility
Exterior
Bar (on property)
Minibar, in-room safe, soundproofing, iron/ironing board
Minibar, in-room safe, soundproofing, iron/ironing board

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available

Explore the area

Map
Hoogpoort 63, Ghent, 9000
  • Ghent Town Hall
    1 min walk
  • Belfry of Ghent
    2 min walk
  • Ghent Christmas Market
    3 min walk
  • Kortrijk (KJK-Kortrijk-Wevelgem Intl.)
    46 min drive

Room options

Superior Room

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room (View)

Superior Room (View) | Minibar, in-room safe, soundproofing, iron/ironing board

Superior Room (View)

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (View)

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite (View)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, soundproofing, iron/ironing board

Premium Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room (2 Adults + 1 Child)

Minibar, in-room safe, soundproofing, iron/ironing board

Family Room (2 Adults + 1 Child)

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite (View, Extra Bed 2 adults + 1 child)

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite (View, Extra Bed 2 adults + 1 child)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Family Room

Minibar, in-room safe, soundproofing, iron/ironing board

Family Room

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room (View)

Minibar, in-room safe, soundproofing, iron/ironing board

Premium Room (View)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Van der Valk Hotel Gent

Spa
Pet friendly
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (398)
The price is $216
per night
$240 total
includes taxes & fees
Dec 7 - Dec 8
Van der Valk Hotel Gent

About this property

NH Collection Gent

4-star hotel in Ghent City Centre
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space. Housekeeping is available on request.
NH Collection Gent offers 174 air-conditioned accommodations with minibars and safes. 40-inch flat-screen televisions come with cable channels.

Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 10 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 388 square feet (36 square meters) include conference space. This eco-certified hotel also offers a fitness center, a terrace, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

NH Collection Gent is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Van Artevelde - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Van Artevelde - This bar serves dinner and light fare.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Catalan, Dutch, English, French, Georgian, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 27.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 13 to 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Van Artevelde
  • Van Artevelde

Things to do

  • Gym

Family friendly

  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 388 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
NH Gent Belfort is in a car-free zone. The hotel can only be reached by car after obtaining a permit from the hotel.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Self parking fee: EUR 27.50 per day
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Belfort Gent
Gent Belfort
NH Belfort
NH Belfort Gent
NH Gent
NH Gent Belfort
NH Gent Belfort Ghent
NH Gent Belfort Hotel
NH Gent Belfort Hotel Ghent
Nh Hotels Ghent
NH Gent Belfort
NH Collection Gent Hotel
NH Collection Gent Ghent
NH Collection Gent Hotel Ghent

NH Collection Gent Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 520 out of 1004 reviews" "
Rating 8 - Good. 331 out of 1004 reviews" "
Rating 6 - Okay. 95 out of 1004 reviews" "
Rating 4 - Poor. 34 out of 1004 reviews" "
Rating 2 - Terrible. 24 out of 1004 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply fabulous stay in this lovely hotel. The staff were brilliant - could not do enough for you. The rooms were very comfortable and absolutely immaculate. Great location too.
Stayed 4 nights in Aug 2024

10/10 Excellent

Philipp

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Upgrade to a larger room was very much appreciated! Our room was located in the renovation area of the hotel, but we did not experience any disturbance or noise. Very comfortable, large, quiet and pleasant. Really enjoyed. Lobby area clean and comfortable. Courtyard is nice to sit. Amazing historical site right in front of the hotel. Beautiful. Location of the hotel is ideal. Fantastic. Right in the middle of town and walkable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent, with extremely helpful staff. Wonderful position and fabulous room amenities.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
Stay in Ghent
We faced the town hall so it was noisy most of the day especially until early morning hours on weekend. Super convenient location though. Near to everything! We were in second level only. Wished it was higher! Had requested for two beds but got one double instead 😵 but we arrived late in the night after a long journey and too tired to ask for any changes. Disappointed that there was no bathtub. Loved the eco initiative of getting drink coupons instead of having room cleaned. Not really worth asking for room to be cleaned either since not really that great a job. Better to request for new towels and coffee refill which they take forever to bring too.
Stayed 8 nights in Aug 2024

10/10 Excellent

Reem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for a city break
The perfect place to stay for a short city break… the hotel is in the centre and all the attractions are in a walking distance. If we visit Ghent we’ll definitely stay there again
Stayed 1 night in Aug 2024

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to everything. When we arrived there was an issue with the air conditioning. We arrived during an unusual heatwave. The staff was very good about moving us to another room in the hotel. The manager was helpful and very friendly. We enjoyed our stay immensely.
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in Aug 2024

10/10 Excellent

Damarisse

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, renovated, great location, surrounded by dining options and points of interest. It’s under renovation. So ask for a room in the renovated area.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Dated rooms and misleading photos
I stayed in this hotel during the big city wide festival, which I didn’t know was happening. It unfortunately colored my experience at this hotel quite negatively. I read the reviews and booked an updated room. Upon check in, the staff member upgraded me to a suite because it would be at the back of the hotel and this quieter. It was not. The room faced a street and it was noisy outside until 6am. I asked for a new room facing inside the building and was again given an outdated suite. While it was much quieter, the room condition was awful in both rooms. The carpets were stained, the wallpaper was peeling, the beds were horribly hard and uncomfortable, and the second room had a weird smell. In addition, the photos for this property aren’t accurate. There’s no restaurant in a charming vaulted brick room. I’m confused!
Stayed 4 nights in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were made aware of the festival and enjoyed our stay in Ghent. The room was clean and spacious.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ahmet

Stayed 1 night in Jul 2024

6/10 Okay

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
this is our second stay at the NH Ghent as we stayed in 2022 for the festival- sadly this time we had several problems with the room, firstly no coffee \tea facilities provided, ( they did sort that out once we raised the issue) then the room door was not able to be locked when we left the room, so had to lock almost everything in the safe - ( this was then fixed the following day) the mini fridge in the room was installed but totally empty and turned off- (this was fixed the next day) then, finally when they fixed the room door issue- our entry cards would not work and it took three trips back down to reception to resolve this. it is a real shame as the staff are lovely but it does appear that the handover from contractors for the recent room refurbishment and the pre guest arrival room checks were not done properly, hence these oversights which did marr what was a lovely few days in your lovely city. i hope that these hiccups can be resolved as we would love to return and use your hotel again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for Ghent!
The location is ideal. Near so much of what we wanted to see and do. The staff was welcoming and provided excellent service. The room was large and very quiet, bed was comfy, shower was great. Breakfast had great choices, all delicious. We very much enjoyed our stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Janiece

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Y

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Stayed 1 night in Jul 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel in a perfect location
Stayed 1 night in Jul 2024

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still under construction - looks like it will be awesome when it’s done. Other reviews call the “old rooms” terrible - we had an old room and it was perfectly fine - suited us well and no complaints.
Stayed 1 night in Jul 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All round excellent hotel!
Excellent location and convenient under ground parking. Highly recommend.
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms in safe area. Nice breakfast. Building work made some areas untidy
Stayed 1 night in Jun 2024

8/10 Good

Iolanda

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

P

Stayed 2 nights in Jun 2024