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Novotel Gent Centrum

3.5 star property

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Photo gallery for Novotel Gent Centrum

Pool
Reception
Restaurant
Exterior
Executive Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Pet friendly
  • Room service

Explore the area

Map
Hoogpoort 52, Ghent, 9000
  • Ghent Town Hall
    ‪2 min walk‬
  • Gravensteen Castle
    ‪4 min walk‬
  • Saint Bavo Cathedral
    ‪4 min walk‬

Room options

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed (up to 2 adults & 2 children)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed with Sofa bed (up to 2 adults & 2 children)

  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Double Bed (up to 2 adults & 2 children)

Junior Suite, 1 Double Bed (up to 2 adults & 2 children) | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 Double Bed (up to 2 adults & 2 children)

  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed (up to 2 adults)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed (up to 2 adults)

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Double Room | Desk, soundproofing, free WiFi, bed sheets

B&B HOTEL Gent Centrum

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (859)
$166 nightly
The price is $166 total
includes taxes & fees
B&B HOTEL Gent Centrum

About this property

Novotel Gent Centrum

3.5-star hotel in Ghent City Centre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a conference center, and a business center. Housekeeping is available on request.
Novotel Gent Centrum offers 117 accommodations with minibars and safes. Accommodations offer separate sitting areas. LCD televisions come with satellite channels and pay movies.

This Ghent hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Novotel Gent Centrum features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and meeting rooms. Event facilities measuring 1808 square feet (168 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and an arcade/game room.

Novotel Gent Centrum is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM.
Novotel Gent Centrum has a restaurant on site.
Room service is available.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (EUR 9.90 per 24-hour period)

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Fee for wired internet in public areas: EUR 9.90 per 24-hour period (rates may vary)
  • Nearby parking fee: EUR 30 per night (656 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Centrum Gent
Gent Centrum
Gent Novotel
Gent Novotel Centrum
Novotel Centrum Gent
Novotel Gent
Novotel Gent Centrum
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Hotel Ghent
Ghent Novotel
Novotel Ghent
Novotel Hotel Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel Ghent

Novotel Gent Centrum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 400 out of 1003 reviews
Rating 8 - Good. 462 out of 1003 reviews
Rating 6 - Okay. 104 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Room was nice and spacious. Staff was helpful and friendly. Only downfall was the weird smell in the lobby area.
Stayed 1 night in Feb 2025

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service

Good location but room was a little tired

Nice hotel in a great location, very central and convenient for where we need to be. Room was a little worn and needed some updating.
Stayed 3 nights in Feb 2025

8/10 Good

Shelina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jan 2025

10/10 Excellent

Klaudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, very friendly and helpfulreceptionists!

The staff went above and beyond to fullfil all my needs. The temperature in the room was rather cold (very cold weather outside) and I couldn't figure out how the air con works. The receptionist listened to me carefully and then then sent someone to only adjust the temperature in the room but left an additional heating unit in my room should if I need it. the only reason I gave 4 starts for comfort was the noise from outside. The location is central and I had a wonderful view from my room. It was just a bit loud. Maybe should have brought earplugs. Apart from that, both receptionists I had the pleasure of talking to were extremely welcoming, nice and polite. Really appreciate it, thank you! :)
Lovely view from my room!
Stayed 2 nights in Jan 2025

8/10 Good

C

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, difficult parking, wonderful hotel and wonderful staff
Stayed 2 nights in Dec 2024

6/10 Okay

Steven

Business traveler

Good hotel in a nice location

Hotel located well and generally the staff were very friendly. My only real gripe was the bar staff missing when you wanted a drink in the evening. This happen a couple of times.
Stayed 3 nights in Dec 2024

10/10 Excellent

Martine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is ideally situated to explore Gent. Rooms were large and spacious and the hotel accommodated our request for quiet rooms. The staff were very helpful and I’d recommend to anyone wanting a hotel in the centre of the city.
Stayed 2 nights in Dec 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we were wonderful - they responded to an advance email requesting a walk in shower immediately.Room very comfortable & spotless with good bed & then excelled themselves as when I got to train station to leave I realized my phone had slipped out of my pocket in back of cab. On it were my Eurostar tickets & all personal & banking stuff - I called the hotel who immediately called the cab company & alerted the driver who found the phone & brought it back to station - disaster averted - I couldn’t praise them enough nothing to much trouble - outstanding service in great stay
Stayed 3 nights in Nov 2024

8/10 Good

Caroline

Stayed 1 night in Oct 2024

10/10 Excellent

Ailene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is near trams and bus stops. Walkable to many tourist attraction and restaurants. Best with family too.
Stayed 5 nights in Oct 2024

8/10 Good

San Yin Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Cecile

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Nice room. Good breakfast choices. Nice bar too.
Stayed 4 nights in Oct 2024

6/10 Okay

Anthony, San Francisco

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The soundproofing is very bad, since the keys are physical and the doors slam shut automatically, the place is very loud. It’s not for light sleepers. And wifi signal is very poor and keeps shutting off. I don’t recommend
Stayed 2 nights in Sep 2024

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thus was our favorite place to stay out of the 6 total hotels on our trip. Excellent service and Ghent is an amazing area. 10/10
Stayed 2 nights in Sep 2024

4/10 Poor

Alecia

Stayed 1 night in Sep 2024

6/10 Okay

Claire

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Stuart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Darrell

Liked: Cleanliness, staff & service, room comfort

A nice stay, but a few items to address.

This was a nice hotel in the center of Ghent. Everything in the area was walkable (restaurants, attractions, convenience, etc.). I loved Ghent. My trip was during August so it was the high season for tourists. I would love to come back at a less busy time. The hotel was fine (clean, safe, etc.). The only real issue were the sink and shower drains. It took several minutes for them to drain. When showering you were basically standing in several inches of water. Disgusting! Same for the sink. The faucet couldn't be on for more than 15 second without the sink filling up with water. This place seriously needs to snake its drainage pipes.
Stayed 3 nights in Aug 2024

10/10 Excellent

marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, in center of Gent. As expected.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024