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Gilgit Serena Hotel

4.0 star property

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Photo gallery for Gilgit Serena Hotel

Property grounds
Interior
Exterior
Pool
Breakfast, lunch served; local and international cuisine, garden views

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Air conditioning
$70
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Sherullah Baig Road Jutial, Gilgit, Gilgit-Baltistan, 15100
  • Lalik Jan Stadium
    ‪12 min walk‬
  • Karakoram International University
    ‪4 min drive‬
  • Gohar Aman's Tower
    ‪7 min drive‬

Room options

View all photos for Deluxe King

Minibar, in-room safe, desk, free WiFi

Deluxe King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Gilgit Serena Hotel

4-star Gilgit hotel close to Karakoram International University
Along with a restaurant, this hotel has a bar/lounge and a 24-hour business center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Gilgit Serena Hotel offers 42 accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This Gilgit hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, barbecue grills, and multilingual staff. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Dumani Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle during limited hours on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 for adults and USD 5 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dumani Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Gilgit Serena
Gilgit Serena Hotel Hotel
Gilgit Serena Hotel Gilgit
Gilgit Serena Hotel Hotel Gilgit

Gilgit Serena Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 10 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

feraidoon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was worth the view! The hotel all in all excellent!
Stayed 2 nights in Aug 2024

4/10 Poor

Zahid

Stayed 1 night in Jul 2024

10/10 Excellent

Fida, Essex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best time of my life, love the hotel, breakfast was beautiful and the staff were extra helpful. Gardens around the hotel which were part of the property were very beautiful and scerene. Would love to go there and stay for longer period.
Stayed 4 nights in Jul 2024

10/10 Excellent

Amyn, Duluth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience.
Stayed 3 nights in Apr 2024

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Fatima

Stayed 1 night in Jul 2023

10/10 Excellent

Akbar

Stayed 1 night in Apr 2022

10/10 Excellent

Graeme

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having traveled 11 hours to get to Gilgat it was a wonderful welcome into the hotel, and then an upgrade of room. What a treat. Also of note are the gardens and surrounds - stunning! It’s the 2nd time I have stayed here, and I’ll be back. It’s wonderful. Shoukria
Stayed 2 nights in Feb 2022

8/10 Good

Verified traveler

Stayed 1 night in Aug 2020

10/10 Excellent

Qasim, Lahore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected of any Serena Hotels, the one in Gilgit was spectacular. Location wise it is situated in the best catchmint area and commute to various places is easy. The hotel is fabulously decorated with Gilgit's culturally symbolic craftwork. Room comes with the best facilities and amenities. Hotel staff was amazingly cordial and helpful.
Stayed 5 nights in Sep 2019

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
good aspects: Clean, nice bedrooms, lovely gardens. Bad aspects: bathrooms dated, no internet and no television signal. despite £100 per room/night, room service pizza n chips took 1hour 15mins.
Stayed 1 night in Jul 2019

8/10 Good

kenya_yuka, TOKYO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ギルギット空港から車で15分の便利で快適なホテルです。

部屋によっては、テラスがあり、山が眺められます。バスタブはありませんが、熱いお湯が出ます。電気ポットなし。ウエルカムフルーツはドライフルーツで、いつも食べきれずに無駄にしていましたが、ドライフルーツは持ち帰ることができるので良かったです。ギルギット空港に送迎サービスのデスクがあります。出発日に、フライトが15分遅れているから、空港に行くのも15分後で良いと言われましたので、PIAか空港から連絡があるようです。徒歩3分くらいのところに地元のキオスクやチャイ屋などがあり、ジュースや日用品などが買えますが、レストランやマーケットに行くにはタクシーが必要です。部屋に蚊がいて、ハウスキーパーからスプレーを借りました。スタッフが無料ミネラルウォーターを午後6時30分頃に各部屋に届けていました、夕飯に出かけていたらもらえなかったかも。
Stayed 1 night in Sep 2018

10/10 Excellent

Prayoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, the man at the front inform us about the time of fright Which came from ISB on time or delay.If delay we can wait at the room No need to go to the airport to wait there. This is very good service. I love your hotel.