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Serena Inn & Suites - Sundance

2.5 star property

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Photo gallery for Serena Inn & Suites - Sundance

Indoor spa tub
Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi
Combined shower/tub, free toiletries, hair dryer, towels
Room, 2 Queen Beds | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $110
includes taxes & fees
Jun 3 - Jun 4

Explore the area

View in a map
2719 E Cleveland Street, Sundance, WY, 82729
  • Place, Washington Park
    ‪2 min drive‬
  • Place, Devils Tower National Monument
    ‪32 min drive‬
  • Place, Cadillac Jacks Casino
    ‪39 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds

8.8 out of 10
Excellent
(91 reviews)
  • 178 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed

8.6 out of 10
Excellent
(26 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room

Desk, blackout drapes, iron/ironing board, free WiFi

Room

8.2 out of 10
Very good
(21 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Ground Floor

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Ground Floor

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About this property

Serena Inn & Suites - Sundance

Sundance hotel close to Washington Park
An indoor pool, a 24-hour business center, and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a TV in a common area.
Serena Inn & Suites - Sundance offers 44 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Sundance hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

Wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers an indoor pool, a vending machine, and laundry facilities. Onsite self parking is complimentary. Guests can use the outdoor pool at a partner property.

Serena Inn & Suites - Sundance is a smoke-free property.

A complimentary continental breakfast is served each morning between 6 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Indoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs only

An off-leash area is available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Best Western Inn Sundance

Best Western Sundance

Best Western Hotel Sundance

Sundance Best Western

Serena Inn Suites

Serena Inn Suites Sundance

Serena Inn & Suites Sundance

Best Western Inn At Sundance

Serena Inn & Suites - Sundance Hotel

Serena Inn & Suites - Sundance Sundance

Serena Inn & Suites - Sundance Hotel Sundance

Serena Inn & Suites - Sundance Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 492 out of 1002 reviews
Rating 8 - Good. 288 out of 1002 reviews
Rating 6 - Okay. 134 out of 1002 reviews
Rating 4 - Poor. 53 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kario

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy booking and nice location
Stayed 1 night in Jul 2025
Verified

8/10 Good

Patrick

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Only hotel in town
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms, great breakfast, friendly staff.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities
Services are great
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Melissa

Disliked: Cleanliness
Conveniently located for an overnight stay from our travels.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

CANDICE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff who were available for my late check-in and very helpful. Nice, clean, comfortable room and excellent continental breakfast options. I would stay again if in the area.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quite room, good beds
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hidden gem just outside devils tower. Clean -comfortable rooms - great staff - Would definitely recommend-
Stayed 1 night in Sep 2025
Verified

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice stay
Stayed 1 night in Jul 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel wall almost completely
Stayed 1 night in Dec 2025
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an overall pleasant stay.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities
Everything. We had a great stay and will continue to come back
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here on way to South Dakota, and liked it do much, we again stayed here. Clean, quiet friendly, worth the stay.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Franci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in was excellent. Our room is clean and spacious.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Maila

Liked: Cleanliness, amenities, property conditions & facilities
Large, fresh clean room. Adjustable heat & cooling. Friendly, helpful staff. Solid WiFi, plenty outlets, excellent breakfast.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Noala

Liked: Cleanliness, staff & service, property conditions & facilities
Nice host, very helpful and well informed about the area/
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was very clean , staff at front desk very friendly and helpful
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. We would stay here again. Staff was friendly.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Willy

Liked: Amenities
Disliked: Staff & service
No. There was no fruit, no options for biscuits and gravy. There was no yogurt. And the hard-boiled eggs appear to be a day or two old.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Max

Liked: Cleanliness, amenities, property conditions & facilities
They were very accommodating at check-in, very pleasant. Its a little outdated but still a very nice clean property 👌
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

LaWanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Serena Inn was very friendly.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
The lady checking us in, was very friendly and helpful.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Charles

Liked: Amenities
Great experience
Stayed 1 night in Sep 2025