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Best Western Tower West Lodge

3.0 star property

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Photo gallery for Best Western Tower West Lodge

Lobby
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, desk, laptop workspace
Indoor pool, sun loungers
Lobby
Breakfast, lunch and dinner served

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • Breakfast available
  • Pool
  • Room service
  • Pet friendly

Explore the area

Map
109 N Hwy 14/16, Gillette, WY, 82716
  • Rockpile Museum
    ‪13 min walk‬
  • AVA Community Art Center
    ‪18 min walk‬
  • Bicentennial Park
    ‪3 min drive‬
  • Gillette, WY (GCC-Campbell County)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Smoking

  • 388 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

  • 387 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 780 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 780 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking (Pet Friendly)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Pool View

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 390 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Gillette

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.8 out of 5, Exceptional, (1000)
The price is $86
per night
$96 total
includes taxes & fees
Feb 25 - Feb 26
La Quinta Inn & Suites by Wyndham Gillette

About this property

Best Western Tower West Lodge

3-star Gillette hotel with 1 restaurants, connected to the convention center
Along with an indoor pool, this hotel has a restaurant and a fitness center. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Best Western Tower West Lodge offers 190 air-conditioned accommodations with video-game consoles and coffee/tea makers. Each accommodation is individually furnished and decorated. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Premium satellite television is provided. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Best Western Tower West Lodge provides a hot tub and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 3003 square feet (279 square meters) include a conference center. This family-friendly hotel also offers an arcade/game room, multilingual staff, and gift shops/newsstands.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
Silver Creek Steakhouse - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Onsite parking available only on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 5 to 15 for adults and USD 2.50 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Silver Creek Steakhouse

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (3,003 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • High-pile carpet in room
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 5 to 15 for adults, and USD 2.50 to 10 for children
  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Tower
Best Western Tower West Lodge
Best Western Tower West Lodge Gillette
Best Western Tower West Lodge Hotel
Best Western Tower West Lodge Hotel Gillette
Tower West
Best Western Gillette
Best Western Tower West Hotel Gillette
Gillette Best Western
Best Western Tower West Gillette
Best Western Tower West
Best Tower West Gillette
Best Western Tower West Lodge Hotel
Best Western Tower West Lodge Gillette
Best Western Tower West Lodge Hotel Gillette

Best Western Tower West Lodge Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 185 out of 610 reviews
Rating 8 - Good. 225 out of 610 reviews
Rating 6 - Okay. 117 out of 610 reviews
Rating 4 - Poor. 52 out of 610 reviews
Rating 2 - Terrible. 31 out of 610 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Luke

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

ROBIN

Disliked: Staff & service
Not good customer service
When checking in found out that the room I had reserved which was 2 queen beds had been given away and they only had a king room and we had 4 people in our group. The only thing the reception girl would stay was sorry not much else we can do this is the only room available. Then our room was next to the maids room and they had Mexican music blaring at 6:00 in the morning when called to the front desk to complain was told they would take care of but never did.
Stayed 1 night in Oct 2024

8/10 Good

Kelly

Liked: Cleanliness
Disliked: Property conditions & facilities
Rooms clean, front desk staff very helpful and friendly, arrived late and entrances hard to find.
Stayed 1 night in Sep 2024

8/10 Good

Stacie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel in a convenient location. Our room was clean and comfortable and I slept really well. Bed was very comfortable. I would definitely stay here again
Stayed 1 night in Sep 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Robert

Pleasant
Stayed 1 night in Sep 2024

6/10 Okay

DONNA

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful cozy rooms with on property dining
Stayed 1 night in Aug 2024

10/10 Excellent

Kameron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean great staff
Stayed 3 nights in Aug 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty run of the mill hotel, no frills.
Stayed 2 nights in Aug 2024

10/10 Excellent

Prose

Stayed 1 night in Aug 2024

8/10 Good

Tyler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These people know there stuff. Clean, quiet, efficient no nonsense check in, and HOT shower with great pressure
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Liked: Cleanliness
This place was nice yeah the room i was in basically all the lights were burnt out. Plus there was no free breakfast which expedia said there was, It was decent at best. Spacious rooms comfortably beds.
Stayed 1 night in Aug 2024

2/10 Terrible

Ann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible One Night Stay
The room wasn’t vacuumed. The shower/tub didn’t drain well standing water which is gross. We could hear the people next door. They were up all night making noises that another person doesn’t want to hear. They also had a dog in their room which barked in middle of night and they had to yell at to be quiet which kept us up. We specifically asked not to be near anyone who had an animal. Lastly when we checked out the front desk didn’t even ask how our our room was and when I told the woman she said “well you booked with a third party”. Really, that’s horrible customer service. I am posting on trip advisor and yelp about this hotel so others know not to stay here and this wasn’t even the least expensive place to stay in the town.
Stayed 1 night in Aug 2024

8/10 Good

Aner

Liked: Cleanliness, staff & service
The price was overstated because of the condition of the hotel. Not fair
Stayed 7 nights in Aug 2024

10/10 Excellent

kerry

Small bottles of shampoo and conditioner - free drink voucher
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got over charged by over double for what we booked our room for and nobody will over a refund or take responsibility for the mistake. Don’t stay here.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience i liked
Stayed 1 night in Aug 2024

4/10 Poor

Kelli

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Faith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place To Stay!!
Front seat and house keeping were so friendly and helpful. Restaurant was closed, because it was Sunday night, but the full menu was available in the bar. Bartender was super nice and friendly. The outside looks a little older but the inside is very nice. We will probably only stay here when in Gillette.
Stayed 1 night in Jul 2024

6/10 Okay

Tess

Stayed 1 night in Jul 2024

10/10 Excellent

Katherine Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was very friendly and helpful! Dining room connected to hotel was very convenient. An employee even took me to the airport at 4:30 am!! Great service, clean property, awesome staff!
Stayed 6 nights in Jul 2024

6/10 Okay

Kristen

Traveled with group
Liked: Staff & service, amenities
We needed a quick place to sleep for the night. Bed was comfortable and shower pressure was great. Room was clean but smelled of cigarettes
Stayed 1 night in Jul 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Mary

Traveled with family and small children
Liked: Cleanliness, staff & service
The shower head needs replacement. The flow was poor and sprayed all over. Beds were fine, but some of the pillows had seen better days.
Stayed 2 nights in Jul 2024