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Candlewood Suites Gillette, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Candlewood Suites Gillette, an IHG Hotel

BBQ/picnic area
Studio Suite, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior
Exterior
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Laundry
  • Pet friendly
  • 24/7 front desk
  • Kitchen
  • Air conditioning

Explore the area

Map
904 Country Club Road, Gillette, WY, 82718
  • Campbell County Convention and Visitors Bureau
    6 min walk
  • Gillette Country Club
    19 min walk
  • Energy Capital Sports Complex
    4 min drive
  • Gillette, WY (GCC-Campbell County)
    10 min drive

Room options

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

  • 340 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Access Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Suite

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Room amenity

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Gillette

Pool
Hot Tub
Breakfast included
Pet friendly
4.8 out of 5, Exceptional, (1001)
The price is $88
per night
$99 total
includes taxes & fees
Jan 8 - Jan 9
La Quinta Inn & Suites by Wyndham Gillette

About this property

Candlewood Suites Gillette, an IHG Hotel

Gillette hotel with in-room kitchens
This smoke-free hotel features a fitness center, a snack bar/deli, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
Candlewood Suites Gillette, an IHG Hotel offers 83 air-conditioned accommodations with DVD players and safes. Pillowtop beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Wireless Internet access is complimentary. A business center is on site. This business-friendly hotel also offers a fitness center, barbecue grills, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Candlewood Suites Gillette, an IHG Hotel is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • DVD player
  • Free crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business center

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per week
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per accommodation, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Gillette
Candlewood Suites Hotel Gillette
Gillette Suites
Candlewood Suites Gillette Hotel

Candlewood Suites Gillette, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 86 out of 149 reviews" "
Rating 8 - Good. 43 out of 149 reviews" "
Rating 6 - Okay. 12 out of 149 reviews" "
Rating 4 - Poor. 5 out of 149 reviews" "
Rating 2 - Terrible. 3 out of 149 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Gary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

James

Traveled with family
Liked: Staff & service, amenities
This was rated 10 but it was more like a five or six. The shower was very outdated and needed new everything
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Just Okay
I had booked a room with King bed and was given a queen room and told I booked through a 3rd party and they weren't required to honor the request. The hotel was clean but prpoerty is very well beat up. 3 of the lights didnt work.I would not stay here or any other Candlewood property again.
Stayed 1 night in Aug 2024

10/10 Excellent

Colby

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Lillian

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and attentive staff. Clean Hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer, Albert Lea

Stayed 1 night in Jul 2024

10/10 Excellent

Rosalie, Denton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice 1 nite stay at this property. The bed was very comfortable, the exercise facility was nice, laundry, although we didn’t use it, was convenient, the front desk staff had our reservation paperwork on the desk, with what I assume was other incoming guests. The kitchen was handy. We would definitely stay here again. No complaints!
Stayed 1 night in Jul 2024

2/10 Terrible

Barbara

Stayed 1 night in Jun 2024

4/10 Poor

Lisa

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is dirty, the kitchen area there is food on the surfaces of the cabinets, the carpets are dirty, and my door did not shut properly with having to shut it by slamming against it There was no fresh-brewed coffee, and the coffee in the coffee machine was of disgusting industrial quality. The machine and the area around it were filthy.
Stayed 1 night in Jun 2024

10/10 Excellent

Brenda

Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Clean. Checkin was easy and very quick. Staff was very friendly. Room very nice Large with full kitchen. Highly recommended.
Stayed 1 night in Feb 2024

6/10 Okay

Bonnie

Liked: Staff & service, room comfort
Hotel staff was great. My room was backed up to the elevator and I could hear it all night along with some sort of water heater noise.
Stayed 1 night in Oct 2023

6/10 Okay

John

Traveled with partner
Liked: Staff & service, property conditions & facilities
I was very disappointed when we ran out of toilet paper early in the morning and there was no extras anywhere in the room. I also discovered the there was trash in the trash can under the sink which had multiple Q-tips, an empty toilet paper roll and the paper from around the toilet paper. The thing that hold the body wash, shampoo, and conditioner bottles on the wall of the shower was not locked in so the all fell on the floor when I tried to use them. The desk clerk was very kind and offered to send housekeeping to our room which I declined. We have stayed at several Candle Wood Suites and never had anything like this happen before. The desk clerk gave me what I needed since we were checking out in a few hours anyway. Housekeeping obviously did a really poor job on the room. It made me wonder about the bed then, gross!!!
Stayed 1 night in Sep 2023

6/10 Okay

Bo

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Staff needs a course in being friendly and not act like they are doing the public a favor by checking them in.
Stayed 1 night in Jul 2023

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was excellent. It was very clean and the bed was comfortable.
Stayed 1 night in Jun 2023

8/10 Good

Kristina

Stayed 1 night in Jun 2023

2/10 Terrible

Roger

Traveled with pets, Traveled with family
Disliked: Cleanliness
Walked in and the lobby smelled like an auto repair shop. There were a bunch of guys sitting in the lobby who apparently worked in the oil fields. That smell continued throughout the elevator and hallways. We were given our room key. We opened the door. The room looked like a tornado went through it. It was filthy. Oops gave us a room that was occupied. Changed rooms. Had to continue smell the nasty oil and dirt sweat.
Stayed 1 night in May 2023

6/10 Okay

Cindy

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The first room 213 spelled so musty and the bed was kind of messy so not sure if clean. Was given a new room 319 which did not smell musty but the shower was old and the shower door disgusting with corrosion. Needs replaced bad. Overall room was clean. Have paid the same and even less for other hotels and had much better rooms.
Stayed 1 night in Mar 2023

4/10 Poor

Anthony

Business traveler, Traveled with partner
Disliked: Staff & service, amenities
Property is run down and staff attempted multiple additional charges to my credit card. Thank goodness for fraud alerts.
Stayed 2 nights in Mar 2023

10/10 Excellent

Tonette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2022

10/10 Excellent

joseph

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly convenient.
Stayed 1 night in Jun 2022

4/10 Poor

David

Traveled with family
Liked: Cleanliness, property conditions & facilities
On the what did you not like, let me say our bill was totally messed up. It started on check in. I asked to move the bill to another credit card. She took a few minutes working on it and said it was taken care of. The day before we checked out i checked again because it was 125.00 dollars more then we paid. Once again the front desk worked on it and said it was corrected. The morning of check out the bill was now on 2 credit cards and no longer pending but charged. My wife went down this time to see what was going on with on with 2 bills now. Upon talking to Crystal who was now annoyed, my wife asked have i done something wrong? Crystal replied your first mistake was booking through EXPEDIA. It was downhill from there. It did get corrected after one or two more calls after we got home. We were advised to book through the hotel and not through Expedia . What does Expedia think of the Operations Manager of Candlewoods response concerning this? As a customer of Expedia this is how we were treated. David Sharp
Stayed 4 nights in May 2022

8/10 Good

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2021