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Hakuna Matata Lodge

3.0 star property

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Photo gallery for Hakuna Matata Lodge

Restaurant
Exterior
Desk, free wired internet
Bar (on property)
Reception

Reviews

2.0 out of 10

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
Avenue De La Production, Gisenyi
  • Gisenyi Beach
    ‪2 min walk‬
  • Rwanda Tourism University College
    ‪17 min walk‬
  • Université Libre de Kigali
    ‪3 min drive‬
  • Goma (GOM)
    ‪7 min drive‬

Room options

View all photos for Apartment

Desk, free wired internet

Apartment

  • 377 sq ft
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Twin Room

Desk, free wired internet

Standard Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Desk, free wired internet

Standard Single Room

  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | Desk, free wired internet

Standard Triple Room

  • 323 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Desk, free wired internet

Standard Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Hakuna Matata Lodge

3-star Gisenyi hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Hakuna Matata Lodge offers 9 accommodations with complimentary newspapers and complimentary bottled water. This Gisenyi hotel provides complimentary wired Internet access. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This beach hotel also offers a terrace, barbecue grills, and a garden.

Hakuna Matata Lodge is a smoke-free property.

Hakuna Matata Lodge has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Room service

More

  • Desk
  • Free daily newspapers

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property does not have elevators

Property is also known as

Hakuna Matata Lodge Gisenyi
Hakuna Matata Gisenyi
Hakuna Matata Lodge Hotel
Hakuna Matata Lodge Gisenyi
Hakuna Matata Lodge Hotel Gisenyi

Hakuna Matata Lodge Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

6.0/10

Cleanliness

2.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Bernd

Disliked: Staff & service
Total Disaster
Total Disaster When we arrived after a 4 hour drive, they pretended to to be aware of our booking. There was a wedding going on and I believe that was the reason why they kicked out all "ordinary" bookings. The staff was extremely unfriendly and rude. They said this is not their problem and kicked us out, not even thinking about apologizing or even offer to help us finding alternative accommodation.... Unfortunately, based on this experience, I can only advise everybody to avoid this place.
Stayed 2 nights in Jun 2018