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Palm Garden Lodge

2.5 star property

Choose dates to view prices

Photo gallery for Palm Garden Lodge

Garden
Lobby
Front of property
Economy Shared Dormitory, Mixed Dorm, Shared Bathroom | Bed sheets
Family Apartment | Living area

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Breakfast included
  • Laundry

Explore the area

Map
Lake shore, Nyayumba, Rubavu
  • Nyamyumba Hot Springs
    ‪11 min drive‬
  • Rwanda Tourism University College
    ‪20 min drive‬
  • Université Libre de Kigali
    ‪21 min drive‬
  • Gisenyi (GYI)
    ‪33 min drive‬

Room options

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The price is $144
per night
$170 total
includes taxes & fees
Feb 20 - Feb 21
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About this property

Palm Garden Lodge

Nyayumba hotel with restaurant
Guests of this beach hotel will appreciate convenient onsite amenities such as spa services and barbecue grills.
Palm Garden Lodge offers 8 accommodations. Bathrooms include showers, slippers, and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Palm Spa. The spa is open daily.
Palm Garden Lodge features a full-service spa and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers spa services, a terrace, and barbecue grills. Complimentary self parking is available on site.

Palm Garden Lodge is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 7:00 AM and 9:00 AM.
Palm Garden Lodge has a restaurant on site.
Room service is available.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Room service

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 10:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Palm Garden Lodge Gisenyi
Palm Garden Gisenyi
Palm Garden Lodge Hotel
Palm Garden Lodge Nyayumba
Palm Garden Lodge Hotel Nyayumba

Palm Garden Lodge Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

ussv

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
pathetic, horrid experience
We had a very bad experience there. We had a confirmation for two nights in a dormitory for two adults.. However, on reaching there, they claimed to receive no acknowledgement and said they will allow for one night only. The rate we paid would cover only 1 night. The owner was very rude on the phone and refused to entertain the booking. He said we were welcome to complain to anyone / anywhere. He said he would de list from hotels.uk website.. We had to check out next day and search for another room. The breakfast provided was inadequate and for namesake only..
Stayed 2 nights in Jun 2019

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un personnel très serviable et un service irréprochable
Stayed 2 nights in Sep 2019

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le personnel est très accueillant. Nous avons également profité d'un très bon petit déjeuner dans le jardin avec vie sur le lac Kivu.
Stayed 1 night in May 2018