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Buchanan Arms Hotel & Leisure, Sure Hotel Collection

3.0 star property

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Photo gallery for Buchanan Arms Hotel & Leisure, Sure Hotel Collection

Boating
Reception
Exterior
Pool
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
$103
includes taxes & fees
Oct 20 - Oct 21

Explore the area

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22 Main Street, Drymen, Loch Lomond, Drymen, Scotland, G63 0BQ
  • Place, Glengoyne Distillery
    ‪9 min drive‬
  • Place, Loch Lomond
    ‪15 min drive‬
  • Place, Loch Lomond Shores
    ‪15 min drive‬
  • Airport, Glasgow (GLA-Glasgow Intl.)
    ‪33 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

Family Room, Multiple Beds, Non Smoking (with Sofabed) | Hypo-allergenic bedding, in-room safe, individually decorated

Family Room, Multiple Beds, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, individually decorated

Executive Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Superior Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

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About this property

Buchanan Arms Hotel & Leisure, Sure Hotel Collection

3-star Drymen hotel with restaurant
This smoke-free hotel features a restaurant, a health club, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning. Housekeeping is available on request.
Buchanan Arms Hotel & Leisure, Sure Hotel Collection offers 52 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 3-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This Drymen hotel also offers a health club, a terrace, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Buchanan Arms Hotel & Leisure, Sure Hotel Collection is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 7:30 AM and 9:30 AM.
Salmon Leap Restaurant - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner.
The Conservatory - This restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
The Snug Bar - This bar serves light fare only.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 7:30 AM to 9:30 AM on weekends; GBP 12.50 for adults and GBP 12.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Salmon Leap Restaurant
  • The Conservatory
  • The Snug Bar

Things to do

  • Health club
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 3-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 12.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Buchanan Arms Hotel Spa

Reviews

Buchanan Arms Hotel & Leisure, Sure Hotel Collection Reviews

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 298 out of 844 reviews
Rating 8 - Good. 300 out of 844 reviews
Rating 6 - Okay. 144 out of 844 reviews
Rating 4 - Poor. 73 out of 844 reviews
Rating 2 - Terrible. 29 out of 844 reviews

Reviews

8/10 Good

Wijdan

Traveled with partner
Liked: Cleanliness, staff & service
The place is nice, clean, staff are very nice WiFi signal is weak, the washroom needs to be updated, it was a very hot day, yet the heaters were on in the hallways Otherwise the room and the washroom were very clean and spacious
Stayed 1 night in Jul 2025

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
So good! The spa was fabulous! Clean, nice size pool for a gentle paddle, definitely a delightful stop!
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent location in a quiet area.
Stayed 2 nights in Jul 2025

8/10 Good

Nathan, West Springfield

Traveled with partner
Liked: Cleanliness, staff & service
Staff and check in were good. The room was adequate and clean, although it is a bit worn and could do with modernization. The mattress and bedding were good. The nearest electrical outlet was across the room from the bed – you will not be able to sleep with your phone on the bedside table if you want it charged by the morning. We had both dinner and breakfast in the restaurant and both were good. Breakfast was British breakfast buffet with everything of a decent standard. The parking was easy, but the lot was very full. The hotel is in a pretty little village a few minutes drive from Loch Lomond. Note: The path from reception to the room involved multiple halls, doors, small steps down and back up – this would be difficult for a person with disabilities – if you have difficulty getting around, be sure to request a room that is easy to access.
Stayed 1 night in Jul 2025

4/10 Poor

Connor Fergusson

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Booked a superior room that says it was accessible. However, when i turned up to the property. I was told it was up the stairs. the ramp to the front door was extremely steep and very very difficult to get into. The disabled toilet was too small and ended up getting stuck in it.
Stayed 1 night in Jul 2025

6/10 Okay

Caitlin

Hotel 3/5 stars Restaurant 4/5 stars The staff were great and the location was good for access to Troissachs and Loch Lomond areas. I was just disappointed in the upkeep on the hotel portion. I walked into my room and it was very musty (smelled like it hadn't been aired out in a long time) and even leaving the window open didn't help. The bathrooms was serviceable but very outdated. The hotel really feels like it needs some upkeep and a little remodel. I don't think I would choose to stay here again given the condition of the room but it was a place to sleep.
Stayed 2 nights in Jul 2025

4/10 Poor

Jake

Stayed 1 night in Jul 2025

6/10 Okay

Neil

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Kay

Traveled with family
Liked: Staff & service, room comfort
Great food rooms too hot no remote for tv.
Stayed 1 night in Jun 2025

2/10 Terrible

peter

Following a knee injury I was unable to attend this hotel, I E Mailed the hotel and they were not interested as booked through Expedia and you only get the option the communicate with a robot at Expedia. In the future I will book direct with the hotel
Stayed 1 night in Jun 2025

6/10 Okay

Tracy

Liked: Staff & service
Disliked: Property conditions & facilities
Beautiful building however neglected in all areas. Problem with the heating couldnt turn it off as no hot water then.
Stayed 1 night in Jun 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
The overall stay was good the staff were very helpful and friendly and the hotel itself was nice however ever so slightly dated and the room was boiling and no way we could find to turn it down. The breakfast was a standard buffet breakfast and was decent quality. The pool area seemed clean and well maintained but the steam room was out of service. My only criticism of the pool area and the hotel as a whole is the changing area for the pool as there are no individual changing areas in the mens changing room and there were two young girls in there which i felt to be quite inappropriate as i had to leave and wait for them to finish up before changing. All in all we enjoyed our stay and will likely be back.
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great little spot!!
Stayed 1 night in Jun 2025

8/10 Good

Alicia, Chesapeake

Stayed 1 night in Jun 2025

10/10 Excellent

Kerry

Stayed 1 night in Jun 2025

2/10 Terrible

Stuart

Stayed 1 night in May 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

2/10 Terrible

Laura

Traveled with family
Stayed 1 night in May 2025

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
very comfortable place, well situated - the only down side was 30 stairs to get to our room - but it was a comfortable room. the swim and gym facilities of course were a real bonus - added to our value
Stayed 1 night in May 2025

6/10 Okay

Nigel

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Jason

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old hotel if lacking in room ammenities. Place was certainly showing some wear.
Stayed 1 night in May 2025

10/10 Excellent

Chih Wei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast. Also room is big. Nice place.
Stayed 1 night in May 2025

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.. great for walking & hiking.. close drive orcwalk to many attractions
Stayed 2 nights in May 2025

8/10 Good

Christopher, Natick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are good. Property clean and tidy. Breakfast was OK.
Stayed 1 night in May 2025