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Crowne Plaza Hotel Glasgow by IHG

4.0 star property

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Photo gallery for Crowne Plaza Hotel Glasgow by IHG

Exterior
Indoor pool
Premium Room, 2 Double Beds, River View | Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior
BBQ/picnic area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub

Explore the area

Map
Congress Road, Glasgow, Scotland, G3 8QT
  • OVO Hydro
    ‪5 min walk‬
  • Scottish Exhibition and Conference Centre
    ‪11 min walk‬
  • University of Glasgow
    ‪8 min drive‬
  • Glasgow (GLA-Glasgow Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, River View

  • 205 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 2 Twin Beds

  • 256 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, River View

Standard Room, 1 Queen Bed, Accessible, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, River View

  • 215 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Double Beds, River View

Premium Room, 2 Double Beds, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, River View

  • 294 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, River View (High Floor)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, River View (High Floor)

  • 210 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, River View (Super King)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, River View (Super King)

  • 210 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Super King, High Floor)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed (Super King, High Floor)

  • 210 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Super King)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Super King)

  • 215 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View (Super King)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, River View (Super King)

  • 256 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access (Super King)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Business Lounge Access (Super King)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Super King, High Floor)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Super King, High Floor)

  • 215 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Business Lounge Access (Super King)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Business Lounge Access (Super King)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room

  • 248 sq ft
  • River view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Super King)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed (Super King)

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room

  • 215 sq ft
  • River view
  • Sleeps 2
  • 1 Twin Bed

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About this property

Crowne Plaza Hotel Glasgow by IHG

4-star hotel in Glasgow Westend
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Crowne Plaza Hotel Glasgow by IHG offers 283 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Riverside Beauty has 2 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, Crowne Plaza Hotel Glasgow by IHG features an indoor pool and a health club. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 6500 square feet (604 square meters) include conference space. This eco-certified hotel also offers a hot tub, a sauna, and spa services. Onsite parking is available (surcharge), along with a car charging station.

Crowne Plaza Hotel Glasgow by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 10:30 AM.
The Mariner Bar - This bar serves light fare only.
The Mariner Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Czech, English, French, German, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Mariner Bar
  • The Mariner Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • Highchair
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • 6,500 square feet of conference space

Outdoors

  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 12.00 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 8:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Crowne Plaza GLASGOW
Crowne Plaza Hotel GLASGOW
GLASGOW Crowne Plaza Hotel
Crowne Plaza Glasgow Hotel Glasgow
Crowne Plaza Glasgow Scotland
Glasgow Crowne Plaza
Crowne Plaza Hotel Glasgow
Crowne Plaza Glasgow By Ihg
Crowne Plaza Hotel Glasgow by IHG Hotel
Crowne Plaza Hotel Glasgow an IHG Hotel
Crowne Plaza Hotel Glasgow by IHG Glasgow
Crowne Plaza Hotel Glasgow by IHG Hotel Glasgow

Crowne Plaza Hotel Glasgow by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 649 out of 1137 reviews
Rating 8 - Good. 278 out of 1137 reviews
Rating 6 - Okay. 112 out of 1137 reviews
Rating 4 - Poor. 49 out of 1137 reviews
Rating 2 - Terrible. 49 out of 1137 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Andrew, Huntly

Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Frederick

Stayed 1 night in Dec 2024

10/10 Excellent

Hazel

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Fabulous customer care
The staff were fabulous. We were sitting in the bar and observed a large queue forming at reception. One of the waiting staff promptly arrived with a complimentary glass of wine and apologised for the wait. What a lovely touch and a great way to diffuse what could potentially be a fraught situation.
Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Stayed 1 night in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay to attend concert
One night stay to attend a concert at the Armadillo.Had room on floor 7 which was reasonably tidy and clean , but, is showing signs of wear and a general need of renovation and upgrade in room, bathroom and corridors. This is a regular stay at this property as we attend the Jools Holland concert at the Clyde Auditorium (Armadillo) each year about same date(s) and a regular issue is the long queues to check-in , mainly caused by faults in the lifts with one / two out of action and “back of house “ lifts not able to take more than 2-3 passengers which , as I said , has happened previously . Another issue is the quick access corridor to the Armadillo , giving a direct entry without going outside , which I asked about at check- in and was told it was open , but, later when we went to go through that way , it wasn’t open as promised. Hotel seems to see the patrons attending their Xmas party nights as more important than their other paying clients. Love the location , and the hotel is ideal for our regular trips to Armadillo / Hydro , but, may look at alternatives for next visit due to general deterioration in standards at the property
Stayed 1 night in Dec 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concert stay
Perfect venue for the concert we attended at the armadillo.
Stayed 1 night in Dec 2024

8/10 Good

Kimberley, Seattle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wifi didn't work in the room. Start was nice and helpful. Check in was easy.
Stayed 2 nights in Nov 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel it's in a great location, always a lovely welcome and very clean and comfortable..it was incredible busy the day we arrived so check in was crazy busy as were the lifts but all handled with professional ease from the staff ..
Stayed 1 night in Dec 2024

10/10 Excellent

Phil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crown Plaza Glasgow
Lovely hotel and staff, we had a great time and definitely would recommend, we’ll be back for sure!
Stayed 1 night in Dec 2024

10/10 Excellent

georgina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shhhh dont tell anyone what a fantastic place to stay whilst at the Ovo, staff fab, room clean & specious etc, I'll be back !
Stayed 1 night in Dec 2024

6/10 Okay

Mary

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

colin

Liked: Room comfort
Average
I’ve stayed here a lot when going to OVO hydro and this I felt it was too busy!! Rooms were ok but noticed last stain on carpet next to bed that hadn’t been cleaned properly. Bar was as really busy before the concert and bar staff struggled to cope. Breakfast was the same. Really busy with massive queues and not enough tables in restaurant.
Stayed 1 night in Dec 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Steven

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Good location, nice bar area however breakfast was not of a good standard and pool changing facilities very poor and dirty
Stayed 1 night in Nov 2024

6/10 Okay

Iain

Liked: Cleanliness, staff & service
Average
Very good service from hotel staff throughout, room was partial river view not the front view I thought we’d have, beds and pillows really uncomfortable. Lots of late night noise from guests which woke us a couple of times early hours in the morning, and doors make a loud slam noise when closing behind you. Stayed in a few crown plaza hotels around the uk this was my least favourite and if returning to Glasgow I would not stay here again. Also the lifts were awful with only one in operation most of the time for a huge hotel.
Stayed 3 nights in Nov 2024

8/10 Good

Nahida

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Colin

Tried to change the date, due to unforseen circumstances, but the extra £95 cost made it unacceptable. Not good I'm afraid, I will not be using this hotel group again
Stayed 1 night in Nov 2024

4/10 Poor

Hugh Gerard

Business traveler
Disliked: Property conditions & facilities
Faulty Lifts
Unless you want to spend most of your stay waiting on a lift, best to avoid
Stayed 2 nights in Nov 2024

10/10 Excellent

Heather

Traveled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay will definantly return
We were welcomed by mohammed , he was very happy and welcoming and shared a few funny jokes. We had booked as it was my daughter and i joint birthday break and we got 2 complimentary drinks which went down a treat. Hotel was clean, and our room was fantastic. The view was over the river and it was lovely to look out onto 😊 We booked dinner,bed & breakfast and we couldnt fault anything. Food was amazing. We couldnt fit in our pudding and our server boxed it up and gave it to us to take to our room. All the staff from the reception, bar and restaurant were very helpful. Cleaning staff very welcoming and polite.
Stayed 1 night in Nov 2024