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Leonardo Inn Glasgow West End

3.0 star property

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Photo gallery for Leonardo Inn Glasgow West End

British cuisine
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Lobby sitting area
Lobby
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Laundry
$71
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
4 Shelley Road, Glasgow, Scotland, G12 0ZD
  • Place, University of Glasgow
    ‪2 min drive‬
  • Place, Scottish Exhibition and Conference Centre
    ‪4 min drive‬
  • Place, OVO Hydro
    ‪5 min drive‬
  • Airport, Glasgow (GLA-Glasgow Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Double

Combined shower/tub, free toiletries, hair dryer, towels

Standard Double

8.2 out of 10
Very good
(12 reviews)
  • 140 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double and Single

Combined shower/tub, free toiletries, hair dryer, towels

Standard Double and Single

7.4 out of 10
Good
(14 reviews)
  • 140 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double

Combined shower/tub, free toiletries, hair dryer, towels

Superior Double

10.0 out of 10
Exceptional
(1 review)
  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard King Room

Combined shower/tub, free toiletries, hair dryer, towels

Standard King Room

8.0 out of 10
Very good
(34 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin

Combined shower/tub, free toiletries, hair dryer, towels

Standard Twin

8.4 out of 10
Very good
(21 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

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3.5 out of 5, Good, 1,000 reviews
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About this property

Leonardo Inn Glasgow West End

3-star hotel in North West
A restaurant, a bar/lounge, and self parking are available at this hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and dry cleaning are onsite.
Leonardo Inn Glasgow West End offers 137 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Glasgow hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Parking is available onsite for a surcharge.

Leonardo Inn Glasgow West End has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Bar and Grill - This restaurant specializes in British cuisine. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar and Grill

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16 per person
  • Self parking fee: GBP 7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Glasgow Pond
Leonardo Inn Hotel End
Hotel Glasgow Pond
Hotel Pond
Hotel Pond Glasgow
Pond Glasgow
Pond Hotel
Pond Hotel Glasgow
Glasgow Pond Hotel Scotland
Leonardo Glasgow West End
Leonardo End
Glasgow Pond Hotel
Leonardo Inn Glasgow West End Hotel
Leonardo Inn Glasgow West End Glasgow
Leonardo Inn Glasgow West End Hotel Glasgow

Leonardo Inn Glasgow West End Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 281 out of 1011 reviews
Rating 8 - Good. 332 out of 1011 reviews
Rating 6 - Okay. 221 out of 1011 reviews
Rating 4 - Poor. 116 out of 1011 reviews
Rating 2 - Terrible. 61 out of 1011 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Siobhan

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Hallbjorg

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Arantza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Melinda

Liked: Staff & service
Disliked: Property conditions & facilities

Decent okay budget hotel, good breakfast

Hotel is a little “tired,” doesn’t look nearly as nice in person as it does in pictures. Bathroom very tiny, not much room for stuff except a 2-inch shelf, no plugs near the bed. Staff were very friendly and helpful, breakfast is worth it to pay in advance, a lot ot options and full sized breakfast.
Stayed 3 nights in Jul 2025

2/10 Terrible

Charles

Traveled with family
Disliked: Amenities
Worst hotel I ever stayed in.
Stayed 3 nights in Jul 2025

8/10 Good

Margaret

Stayed 2 nights in May 2025

2/10 Terrible

Satpinder

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was ok. After that it’s downhill. The rooms have sticky carpet, there’s no AC. There were moths in the room on arrival. We were told there’s no rooms available to change to. It’s popular but with road workers - honestly, they deserve better if that’s what the companies provided them with. Don’t stay here unless if you want to stay awake with the sound of seagulls or the thoughts of bugs and how grimy the whole place was.
Stayed 2 nights in Jul 2025

8/10 Good

ShunNam

Liked: Cleanliness, staff & service
A little be far away from the city Centre
Stayed 1 night in Jul 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities
Staff extremely accomodating. Friendly and supportive. Its location right next to a garage car park and many commuters. Lone traveller felt safe. The decor you can tell hotel taken over an old hotel but clean enough. Will stay again
Stayed 1 night in Jul 2025

6/10 Okay

Mark

Liked: Staff & service
The check in staff hotel staff as a whole were great happy to help the bed was comfy I just feel the rooms n bathroom could do with a make over for what I paid for stay I feel other hotel chains have better rooms/bathrooms
Stayed 1 night in Jul 2025

6/10 Okay

JENNIFER, NEW BEDFORD

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The photos do not match the facility. The rooms are worn, dank, and in need of a refresh. The walls and carpet of the halls were dirty and showed signs of poor attempts at repair. It was just sad and not inviting. While the lobby was inviting and in better shape than the rest of the place, it still fell short of the picture-perfect image. I kinda felt catfished.
Stayed 2 nights in Jul 2025

8/10 Good

Ahmed

Stayed 2 nights in Jul 2025

2/10 Terrible

Kimberley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower broke . Noisy all the time, cleaner chapping door at 8.45 when check out was t u til 11 waking us up, horrible horrible Experiance
Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean comfortable room. Nice warm shower. Person in reception answered some questions I had about local bus service
Stayed 1 night in Jul 2025

4/10 Poor

Elizabeth

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was vey shabby with smelly carpets, temperamental door lock and a creaky bed, although the bedlinen was clean. No aircon and the window only opened about 5 inches despite the temperature being in the high 20’s. Breakfast cost £16pp for a very basic offering. Very disappointing all round - will avoid in future.
Stayed 2 nights in Jul 2025

6/10 Okay

Ela

Traveled with family
Disliked: Property conditions & facilities

Tired & uninspired

Tired and uninspired hotel although it is accessible to city centre
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
The staff friday when we got there lovely.hotel room was clean.it is true it needs up date,but bed was comfy very clean.. only down fall was fire alarm went off 04.30am and protocol was not followed through and no checks or apologies where not given some staff need training. Good job not hotel inspector head on
Stayed 2 nights in Jul 2025

8/10 Good

George

Liked: Cleanliness, staff & service, room comfort

Great Location and Friendly Staff

comfortable and spacious room. Bed was very comfortable. Reception staff very friendly and helpful. One small gripe is that the shower needs and overhaul. Couldn't get it to stop dripping.
Stayed 1 night in Jul 2025

4/10 Poor

Joyce

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The hotel does NOT have laundry service as advertised. The wifi is spotty at best. The photos make the hotel seem much more updated than it truly is. The hallways smell musty. We had several lights in our room that were burnt out. We stayed for three nights, and the hotel's fire alarms went off every single day we stayed - twice during the nights between 10:30-11:30pm.
Stayed 3 nights in Jun 2025

6/10 Okay

Adrian

Liked: Cleanliness, staff & service
It was fine, easy to stay here a bit pricey for what it was but all good.
Stayed 1 night in Jun 2025

8/10 Good

Martina

Business traveler, Traveled with partner
Liked: Cleanliness
The staff were lovely very friendly (peter and leam were great very helpful
Stayed 3 nights in Jun 2025

6/10 Okay

Andy

Disliked: Staff & service
Stayed 2 nights in Jun 2025

4/10 Poor

lisa

Traveled with partner
Disliked: Amenities, property conditions & facilities
Photos were misleading. Hotel is very old and tired.
Stayed 2 nights in Jun 2025

6/10 Okay

John, Crossgar

Disliked: Amenities, property conditions & facilities
Property was tired looking, the television was poor in that it had few channels easily available lots of blank no signal channels. The carpark is quite grubby not easy to push luggage on and poorly laid out. I would not plan to return to this hotel until after it was refurbished
Stayed 2 nights in Jun 2025