Wingate by Wyndham New Castle - Glenwood Springs

2.0 star property

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Photo gallery for Wingate by Wyndham New Castle - Glenwood Springs

Exterior
Indoor pool, open 10:00 AM to 10:00 PM, sun loungers
Hallway
Studio Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, individually decorated
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
781 Burning Mountain Ave, New Castle, CO, 81647
  • Lakota Canyon Golf Club
    ‪5 min drive‬
  • Glenwood Hot Springs
    ‪12 min drive‬
  • Iron Mountain Hot Springs
    ‪14 min drive‬

Room options

Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Bathtub w/ Grab Bars)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Non Smoking

  • 380 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Wingate by Wyndham New Castle - Glenwood Springs

New Castle hotel close to New Castle Town Hall
Along with an indoor pool, this smoke-free hotel has a hot tub and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Wingate by Wyndham New Castle - Glenwood Springs offers 51 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wingate by Wyndham New Castle - Glenwood Springs features an indoor pool and a hot tub. Wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Onsite self parking is complimentary.

Wingate by Wyndham New Castle - Glenwood Springs is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for USD 5 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Wingate by Wyndham New Castle - Glenwood Springs Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 312 out of 947 reviews
Rating 8 - Good. 314 out of 947 reviews
Rating 6 - Okay. 156 out of 947 reviews
Rating 4 - Poor. 95 out of 947 reviews
Rating 2 - Terrible. 70 out of 947 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yolman

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Susmith

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location. Breakfast was ok but can be better. Otheriwise all good.
Stayed 5 nights in Dec 2024

8/10 Good

Brandon

Stayed 1 night in Jan 2025

10/10 Excellent

Liceth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

2/10 Terrible

Gordon

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Claudia

Liked: Cleanliness, property conditions & facilities
This is good
Stayed 1 night in Jan 2025

6/10 Okay

Tanya, Montrose

Liked: Staff & service
Good price but need better sound proofing in walls, floors and doors. A noisy stay. Plus, the internet was very unstable for our devices and even the tv in the room.
Stayed 2 nights in Dec 2024

6/10 Okay

Donnette

Traveled with partner
Hard to enter from the roads. The cost is expensive for a so so place.
Stayed 2 nights in Dec 2024

6/10 Okay

Kyle

Traveled with family
Stayed 3 nights in Dec 2024

4/10 Poor

Yauniel

Traveled with family
Hotel is not in the best shape. Lots of outdated things which make it look like a cheap hotel. Lots of things falling apart in the rooms. I will not stay here again.
Stayed 3 nights in Dec 2024

6/10 Okay

Marcus

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Charges for early check & late check out in who does that? Bit dated of a motel I remember coming here 2005 and the more things change the more they remain the same… Sheets worn, stains and hairs in bed
Stayed 1 night in Dec 2024

10/10 Excellent

Miguel

Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lourdes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Dec 2024

10/10 Excellent

Rakesh, Richmond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ashish and Deppu were very professional and service oriented.
Stayed 5 nights in Dec 2024

10/10 Excellent

Dinesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 5 nights in Dec 2024

4/10 Poor

Nihit Kumar

Traveled with partner
Liked: Cleanliness
What I Liked: • The property is in a decent location: 70 minutes’ drive to Aspen and 15 minutes’ drive to Glenwood Springs. • Breakfast was standard: eggs, pancakes, sausages, cereals, coffee, and juice. • Plenty of parking space available. What I Didn’t Like: • There’s no elevator, so I had to carry all my luggage to the first floor, which was inconvenient. • The evening front desk staff (who claimed to be the property owner) argued with me when I mentioned that the heating system wasn’t sufficient. He said, “It’s not so cold that you need a heating system,” and claimed there was no heating in the common area yet it was still warm. After I stressed why he said that he started denying that he did not say that statement. He even pointed that he is only wearing shirt and it’s not so cold. I found his comments dismissive. • I complained after two hours because the floor and bedsheets were still ice cold. Eventually, I was provided with a portable heater, which I appreciated, and the heating was fine afterward. It’s a 30 degree outside man!! The 10-minute argument made me consider leaving the hotel, but since he eventually toned down, I decided to stay. Overall: hotel is good. But giving 2 star for staff behaviour. He looked like he recently joined and behaved immaturely. Handyman who gave the portable heater was humble and polite. Really appreciate his help.
Stayed 3 nights in Dec 2024

2/10 Terrible

Kody

Stayed 3 nights in Dec 2024

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Dec 2024

8/10 Good

Cheryl, Littleton

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Levi

Stayed 1 night in Nov 2024

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay 😁
Stayed 13 nights in Nov 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very well done and reasonably priced. The heated pool and hot tub were nice added features.
Stayed 2 nights in Dec 2024

8/10 Good

Jarrett

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Rooms were clean the swimming pool area was clean the staff was very friendly definitely will stay here again.
Stayed 2 nights in Dec 2024

6/10 Okay

THERESA

Traveled with family
Liked: Cleanliness, room comfort
The phone in the room did not work. It was under the dresser unplugged. Getting service on the room was iffy... you had to request it, have your name on the list, and maybe they would get to it. I had to request towels several times because they didn't get to my room. For what we needed it for, the location was great. The front desk day staff was friendly, however the night staff was not as well versed in running a hotel. I would stay again, but my expectations are now in line with the property.
Stayed 6 nights in Nov 2024