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Gloucester Robinswood Hotel, BW Signature Collection

4.0 star property

Choose dates to view prices

Photo gallery for Gloucester Robinswood Hotel, BW Signature Collection

Indoor pool, sun loungers
Bar (on property)
1 bedroom, in-room safe, desk, laptop workspace
Sauna, steam room, body treatments, hot stone massages, Swedish massages
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service

Explore the area

Map
Marlstone Close, Robinswood Hill, Gloucester, England, GL4 6EA
  • Gloucester Quays
    ‪5 min drive‬
  • Gloucester Docks
    ‪7 min drive‬
  • Gloucester Cathedral
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

  • 238 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

  • 230 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed, Non Smoking

  • 238 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Twin Bed, Non Smoking

  • 238 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Family Room, Multiple Beds, Non Smoking

  • 265 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds)

Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds)

  • Sleeps 6
  • 1 Double Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

Suite

  • Sleeps 2
  • 2 Twin Sofa Beds and 1 Double Bed

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The price is $176 total
includes taxes & fees
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About this property

Gloucester Robinswood Hotel, BW Signature Collection

4-star Gloucester hotel with restaurant
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite.
Gloucester Robinswood Hotel, BW Signature Collection offers 95 accommodations with safes and hair dryers. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Gloucester Robinswood Hotel, BW Signature Collection features an indoor pool and a 24-hour health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a children's pool, a sauna, and spa services. Onsite parking is available (surcharge).

Gloucester Robinswood Hotel, BW Signature Collection is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Brasserie Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Wine Bar - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Czech, English, French, Hungarian, Latvian, Mongolian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie Restaurant
  • Wine Bar

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gloucester Hallmark
Gloucester Hallmark Hotel
Hallmark Gloucester
Hallmark Gloucester Hotel
Hallmark Hotel Gloucester
Hotel Hallmark Gloucester
Hallmark Hotel Gloucester
Gloucester BW Signature Collection
Gloucester Robinswood Hotel, BW Signature Collection Hotel
Gloucester Robinswood Hotel, BW Signature Collection Gloucester

Gloucester Robinswood Hotel, BW Signature Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 293 out of 1003 reviews
Rating 8 - Good. 385 out of 1003 reviews
Rating 6 - Okay. 181 out of 1003 reviews
Rating 4 - Poor. 98 out of 1003 reviews
Rating 2 - Terrible. 46 out of 1003 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lorraine

Stayed 1 night in Mar 2025

6/10 Okay

Alexa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Difficult to pay for anything in cash.

Check in was a bit frustrating. To park you had to use a QR code and fill in a form which was time consuming. Also I wanted to pay in cash and was unable to. I paid in cash for the room and luckily had the right amount as they said they had no change. People still want to use cash!
Stayed 1 night in Mar 2025

10/10 Excellent

Liam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Matthew

Traveled with partner
The spa water was cold. The towel rail in the room didn’t work. Stayed for two days and they didn’t replenish the teas or coffees.
Stayed 2 nights in Feb 2025

4/10 Poor

Helen

Disliked: Cleanliness, property conditions & facilities

Hotel tired and in need of updating

Room had broken shower knob, bedside light switch broken, sink dirty, toiletries empty. House keeping appalling. Just pulled duvet cover over pillows, left no milk/toilet roll/didn’t empty bin. Reception often empty. Facilities (pool,etc) very tired. Jacuzzi off pool only one jet working. And the floor was very dirty around edges of pool. Whole hotel needs an overhaul
Stayed 2 nights in Feb 2025

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Karandeep

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My family and I used the swimming pool and it was so cold. That wasn’t an enjoyable experience at all. The rooms are very dated and need to be refurbished. We were given dirty bedsheets. The breakfast selection was a standard one but the food needed replenishing very often and service was slow.
Stayed 2 nights in Feb 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Room was supposed to have a coffee machine but didn’t. Was supposedly “sound proofed” but was the complete opposite and walls paper thin. Towels dirty. All in all a horrible experience
Stayed 1 night in Feb 2025

6/10 Okay

Benjamin

Liked: Staff & service
Disliked: Property conditions & facilities

Needs a refurb

Restful time, but hotel needs serious refurbishment. The heating in my room wasn't working. The ceiling in the changing rooms was peeling and black. My bathroom hand soap was filled with water! Staff kind and helpful though.
Stayed 2 nights in Feb 2025

8/10 Good

Natasha

Liked: Staff & service, property conditions & facilities

Very good

Stay was very enjoyable, the facilities were great, only issue we had was hairdryer was blowing cold air and there was not hot. After being in the spa/pool this was needed. Other than that we had a very good stay, will be returning
Stayed 1 night in Feb 2025

8/10 Good

Shaun

Business traveler
Liked: Cleanliness, staff & service

Quick overnight Stay

convenient and pratical although no atmosphere in bar or restaurant
Stayed 1 night in Feb 2025

10/10 Excellent

Dominic

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room with very friendly staff.
Stayed 1 night in Feb 2025

8/10 Good

James

Stayed 1 night in Jan 2025

8/10 Good

christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family stay

Great family stay. We had the suite which is made up of two interconnected rooms. It was ideal for our three children. Awesome pool and breakfast. Slight issue when arrived regarding bedding but one phone call to reception and this was fixed. Staff couldn’t do enough for you.
Stayed 1 night in Jan 2025

6/10 Okay

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very good, staff were excellent and the food was lovely. The place was very clean but it was really isolated and in the middle of a housing estate which meant that the pool was always full. One other thing to know the beds are incredibly hard, great if you like that but very uncomfortable if you don’t.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel, nice pool, good facilities. Only stayed one night for work
Stayed 1 night in Sep 2024

8/10 Good

Lucy

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

MICHAEL

Liked: Staff & service
Stayed 2 nights in Dec 2024

2/10 Terrible

Laurence

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Turned up to be told no booking

Turned up after traveling 5 hours to be told there was no booking. Hotel blaming Hotels.com Hotels.com blaming hotel. Still not had my refund.
Stayed 2 nights in Sep 2024

4/10 Poor

Karl

Stayed 1 night in Dec 2024

2/10 Terrible

Lea-anne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad experience

I was looking forward to my stay and the party which i was attending there. On entering the room it smelt musty and was cramped. No plug by the bed for my CPAP machine which i requested. The bed was so hard that i did not sleep and left me in terrible pain. Only one towel in bathroom and had to request more. I had to ask for an extension lead which had seen better days with black tape all over it so my CPAP would work. The trailing cable was a hazard when going to the bathroom. The bed linen did not look clean. Bathroom had mould everywhere.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Hearing in room not working, bar and restaurant closed due to private functions, would have nice to have known in advance.
Stayed 1 night in Dec 2024