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Gloucester Robinswood Hotel, BW Signature Collection

4.0 star property

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Photo gallery for Gloucester Robinswood Hotel, BW Signature Collection

Indoor pool, sun loungers
In-room safe, desk, laptop workspace, soundproofing
Exterior
Sauna, steam room, body treatments, hot stone massages, Swedish massages
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service

Explore the area

Map
Marlstone Close, Robinswood Hill, Gloucester, England, GL4 6EA
  • Gloucester Quays
    ‪5 min drive‬
  • Gloucester Docks
    ‪7 min drive‬
  • Gloucester Cathedral
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Twin Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 238 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(21 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Executive Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 238 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Twin Bed, Non Smoking

  • 238 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Family Room, Multiple Beds, Non Smoking

  • 265 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds)

Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds) | In-room safe, desk, laptop workspace, soundproofing

Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 6
  • 1 Double Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

Suite

  • Sleeps 2
  • 2 Twin Sofa Beds and 1 Double Bed

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Indoor pool

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  • Pool
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  • Pet friendly
  • Free WiFi
4.5 out of 5, Wonderful, (466)
$203 nightly
The price is $203 total
includes taxes & fees
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About this property

Gloucester Robinswood Hotel, BW Signature Collection

4-star Gloucester hotel with restaurant
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite.
Gloucester Robinswood Hotel, BW Signature Collection offers 95 accommodations with safes and hair dryers. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Gloucester Robinswood Hotel, BW Signature Collection features an indoor pool and a 24-hour health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a children's pool, a sauna, and spa services. Onsite parking is available (surcharge).

Gloucester Robinswood Hotel, BW Signature Collection is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Brasserie Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Wine Bar - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Czech, English, French, Hungarian, Latvian, Mongolian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie Restaurant
  • Wine Bar

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gloucester Hallmark
Gloucester Hallmark Hotel
Hallmark Gloucester
Hallmark Gloucester Hotel
Hallmark Hotel Gloucester
Hotel Hallmark Gloucester
Hallmark Hotel Gloucester
Gloucester BW Signature Collection
Gloucester Robinswood Hotel, BW Signature Collection Hotel
Gloucester Robinswood Hotel, BW Signature Collection Gloucester

Gloucester Robinswood Hotel, BW Signature Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 293 out of 1001 reviews
Rating 8 - Good. 383 out of 1001 reviews
Rating 6 - Okay. 180 out of 1001 reviews
Rating 4 - Poor. 98 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Fantastic hotel and excellent customer service from all staff members. I instantly felt welcome, Check-In/Check-Out process ran very smoothly, and issues I did incur were dealt with by management and rectified.
Stayed 3 nights in Mar 2025

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a great hotel

The hotel was more modern than expected, and this was mainly due to the pictures shown online. We had both also thought that the location was somewhat more remote, perhaps in a wooded area, but it is actually on the edge of an housing estate! The staff at the hotel were polite, and nothing was too much for them. A special mention to the bar/waitress young lady with the pink hair braids (unfortunately I can't remember her name), who made us feel especially welcome.There was a good selection of food at breakfast and poached eggs were available on request. We ate in the restaurant for one evening meal which was also good. We chose not to have our room serviced, which entitled us to a free drink at the bar. However, we later found out that it was only one drink between the two of us, and when ordered, I was told it was only one for the whole stay, not per night. I don't think I would choose this option again! The room was comfortable and had everything needed. Just one thing I would point out is that as you enter the room, there is a rather large shelf. We both walked into it on several occasions and both of us had bruising as a result. There was room to move the shelf at least another foot away from the door, and I think this would be a good idea. I had a massage booked, which was cancelled, due to agency staff not wanting to work after 4pm even though my appt was booked for 5pm! They offered me the following morning, but we were leaving, so I had a refund and two free drinks
Stayed 4 nights in Mar 2025

10/10 Excellent

Jan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonable price.
Stayed 1 night in Mar 2025

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Iman

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stop over which was all the better having free use of the spa facilities.
Stayed 1 night in Mar 2025

8/10 Good

Ian

Stayed 3 nights in Mar 2025

10/10 Excellent

enda

Stayed 3 nights in Mar 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2025

8/10 Good

Daryl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Karen

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Unprofessional staffing and management
Stayed 2 nights in Mar 2025

6/10 Okay

Kenneth

Liked: Cleanliness

Not the best

It was ok, paired nearly 3 times the normal price for mid week as we went when Cheltenham was on - but it wa apron only worth want you quos normally pay - very average
Stayed 1 night in Mar 2025

8/10 Good

Simon

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Fine
Stayed 1 night in Mar 2025

4/10 Poor

Adrian

Disliked: Staff & service, property conditions & facilities, room comfort
This is apparently a made bed. Wrong size sheets don't help.
Stayed 1 night in Mar 2025

4/10 Poor

Richard

Disliked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Adrian

Stayed 1 night in Mar 2025

10/10 Excellent

Lorraine

Stayed 1 night in Mar 2025

6/10 Okay

Alexa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Difficult to pay for anything in cash.

Check in was a bit frustrating. To park you had to use a QR code and fill in a form which was time consuming. Also I wanted to pay in cash and was unable to. I paid in cash for the room and luckily had the right amount as they said they had no change. People still want to use cash!
Stayed 1 night in Mar 2025

10/10 Excellent

Liam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Matthew

Traveled with partner
The spa water was cold. The towel rail in the room didn’t work. Stayed for two days and they didn’t replenish the teas or coffees.
Stayed 2 nights in Feb 2025

4/10 Poor

Helen

Disliked: Cleanliness, property conditions & facilities

Hotel tired and in need of updating

Room had broken shower knob, bedside light switch broken, sink dirty, toiletries empty. House keeping appalling. Just pulled duvet cover over pillows, left no milk/toilet roll/didn’t empty bin. Reception often empty. Facilities (pool,etc) very tired. Jacuzzi off pool only one jet working. And the floor was very dirty around edges of pool. Whole hotel needs an overhaul
Stayed 2 nights in Feb 2025

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Karandeep

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My family and I used the swimming pool and it was so cold. That wasn’t an enjoyable experience at all. The rooms are very dated and need to be refurbished. We were given dirty bedsheets. The breakfast selection was a standard one but the food needed replenishing very often and service was slow.
Stayed 2 nights in Feb 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Room was supposed to have a coffee machine but didn’t. Was supposedly “sound proofed” but was the complete opposite and walls paper thin. Towels dirty. All in all a horrible experience
Stayed 1 night in Feb 2025

6/10 Okay

Benjamin

Liked: Staff & service
Disliked: Property conditions & facilities

Needs a refurb

Restful time, but hotel needs serious refurbishment. The heating in my room wasn't working. The ceiling in the changing rooms was peeling and black. My bathroom hand soap was filled with water! Staff kind and helpful though.
Stayed 2 nights in Feb 2025