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Holiday Inn Express Gloucester by IHG

3.5 star property

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Photo gallery for Holiday Inn Express Gloucester by IHG

Exterior
Free daily buffet breakfast
Exterior
Individually furnished, desk, blackout drapes, iron/ironing board
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
6639 Forest Hill Ave, Gloucester, VA, 23061
  • Gloucester Museum of History
    ‪4 min drive‬
  • Yorktown Beach
    ‪19 min drive‬
  • Water Country USA
    ‪37 min drive‬
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Individually furnished, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Individually furnished, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Individually furnished, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(40 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Individually furnished, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Individually furnished, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Individually furnished, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Individually furnished, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Similar properties

Free daily buffet breakfast

Hampton Inn Gloucester

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, (694)
$180 nightly
The price is $180 total
includes taxes & fees
Hampton Inn Gloucester

About this property

Holiday Inn Express Gloucester by IHG

3.5-star Gloucester hotel close to Gloucester Museum of History
Along with a 24-hour fitness center, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Holiday Inn Express Gloucester by IHG offers 79 accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations include desks. Refrigerators and microwaves are provided.

This Gloucester hotel provides complimentary wireless Internet access. Premium cable television is provided. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Holiday Inn Express Gloucester by IHG features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Holiday Inn Express Gloucester by IHG has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 20 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Gloucester
Comfort Inn Hotel Gloucester
Gloucester Comfort Inn
Comfort Inn Gloucester Hotel
Quality Gloucester
Comfort Hotel Gloucester
Quality Inn Gloucester
Express Gloucester By Ihg
Holiday Inn Express Gloucester by IHG Hotel
Holiday Inn Express Gloucester an IHG Hotel
Holiday Inn Express Gloucester by IHG Gloucester
Holiday Inn Express Gloucester by IHG Hotel Gloucester

Holiday Inn Express Gloucester by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 196 out of 617 reviews
Rating 8 - Good. 173 out of 617 reviews
Rating 6 - Okay. 93 out of 617 reviews
Rating 4 - Poor. 83 out of 617 reviews
Rating 2 - Terrible. 72 out of 617 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Deborah

Traveled with family
DIDNT GO DUE TO ILLNESS.NOT ALLOWED TO RESCHEDULE OR CANCEL. ROBBED $239 FOR ROOM DIDNT USE YOU MUST HATE SENIORS
Stayed 1 night in Apr 2025

10/10 Excellent

Patti

Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What you would normally get at Holiday Inn
Stayed 1 night in Mar 2025

2/10 Terrible

Tim

Disliked: Staff & service, property conditions & facilities, room comfort

NO HOT WATER

Terrible, NO HOT WATER !!! After a long day and wanting a few hours sleep and a hot shower, awoke to NO HOT WATER. Not enough time to try and have them resolve. TERRIBLE START for the day. Next time, I'll stay at the Hampton INN next door (stayed there before with no issues)
Stayed 1 night in Mar 2025

10/10 Excellent

Debbie

Stayed 1 night in Mar 2025

6/10 Okay

Ridge

Business traveler
Disliked: Cleanliness, staff & service

TOTAL LACK OF SERVICING ROOMS AND AN ATTITUDE TOO!

Unfortunately, our hotel lacked proper servicing of rooms due to staff shortage the entire 13 nights of our stay. Well if they don't have the staff, then don't sell the rooms. We are in hospitality ourselves and their refusal to change our sheets or service our TWO rooms and the attitude is not acceptable. They are a hotel -- service your rooms. If staff is short and management is not there on the weekends, then maybe management should come in and clean the rooms themselves. That is what I have done when my staff is short
Stayed 2 nights in Mar 2025

10/10 Excellent

Renette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only hotel I will use when the price is reasonable
Stayed 2 nights in Feb 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very dog friendly!
Stayed 1 night in Mar 2025

8/10 Good

Neven L

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and i liked that they had some different breakfast options each day instead of the same thing every day like a lot of other places
Stayed 3 nights in Mar 2025

6/10 Okay

Easton

Disliked: Amenities
My room was constantly lit up and the elevator was "sketchy" when it came to what floor it wanted.
Stayed 2 nights in Mar 2025

10/10 Excellent

Reva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Samuel

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Each time I stayed here property and rooms were up to par as best as they could. Staff were welcoming and breakfast was a plus. (Request: Breakfast be until 10:30 am)
Stayed 3 nights in Feb 2025

6/10 Okay

Geri

Liked: Room comfort
Stayed 1 night in Feb 2025

8/10 Good

Champella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

CHARLES

Stayed 1 night in Jan 2025

4/10 Poor

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities
the elevator was broken, toilet was dirty, milk past sell by date, heat didn't work properly , terrible experience
Stayed 2 nights in Jan 2025

4/10 Poor

John

Stayed 1 night in Dec 2024

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The facility is in serious state of disrepair. The staff were nice, but could not overcome the management's failure to spend maintenance funds. There was a floor radiating heating unit in the stairway with the cover missing and the sharp metal fins exposed, a very serious safety hazard. It reminded me of a building that is slated for demolition, so no money being spent for maintenance.
Stayed 1 night in Jan 2025

10/10 Excellent

daniel

Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Hot Water = No Compensation = Not Cool

They were having an issue with their hot water system so there was only hot water occasionally. I took 3 very tepid showers over our 6 day stay and Hotels.com is doing nothing about it. I get that issues happen but you compensate for those things. It's part of the cost of doing business. So I will no longer be doing business with Hotels.com or staying at this Holiday Inn.
Stayed 2 nights in Dec 2024

8/10 Good

Vivian

Stayed 1 night in Oct 2024

4/10 Poor

ben

Liked: Staff & service
Disliked: Property conditions & facilities
It’s time for a total reno
Stayed 1 night in Jan 2025

6/10 Okay

Roger

Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Servicing room

Only issue was no one bothered to service our room until day 4 out of five. At that point we were resting and said no thanks even though it needed servicing. Breakfast was delicious every morning and very well stocked.
Stayed 4 nights in Dec 2024