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Holiday Inn Gloucester-Cheltenham by IHG

4.0 star property

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Photo gallery for Holiday Inn Gloucester-Cheltenham by IHG

Indoor pool
Point of interest
Exterior
International cuisine
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

$88
includes taxes & fees
Jan 11 - Jan 12, 2026

Explore the area

View in a map
Crestway, Barnwood, Gloucester, England, GL4 3RX
  • Place, Barnwood Arboretum & Park
    ‪9 min walk‬
  • Place, University of Gloucestershire, Oxstalls Campus
    ‪4 min drive‬
  • Place, Cheltenham Racecourse
    ‪16 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.4 out of 10
Very good
(38 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(17 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(11 reviews)
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room

  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (Super King)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed (Super King)

8.8 out of 10
Excellent
(15 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (Super King)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed with Sofa bed (Super King)

8.8 out of 10
Excellent
(5 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed (Super King)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed (Super King)

9.0 out of 10
Wonderful
(18 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(3 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Gloucester-Cheltenham by IHG

4-star Gloucester hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/cafe, and a hot tub are onsite. Housekeeping is available on request.
Holiday Inn Gloucester-Cheltenham by IHG offers 125 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Holiday Inn Gloucester-Cheltenham by IHG provides a health club and a hot tub. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 312 square feet (29 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and complimentary newspapers in the lobby. Onsite parking is available (surcharge), along with a car charging station.

Holiday Inn Gloucester-Cheltenham by IHG is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Open Lobby - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Open Lobby

Things to do

  • Bicycle storage
  • Fitness classes
  • Health club
  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 312 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per day, plus a deposit of GBP 15.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 5.00 per day
  • Pet deposit: GBP 15.00 per stay
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gloucester-Cheltenham Holiday Inn
Holiday Inn Gloucester-Cheltenham
Holiday Inn Hotel Gloucester-Cheltenham
Gloucester Holiday Inn
Holiday Inn Gloucester - Cheltenham Hotel Gloucester
Holiday Inn Gloucester-Cheltenham Hotel
Gloucester Cheltenham By Ihg
Holiday Inn Gloucester Cheltenham
Holiday Inn Gloucester-Cheltenham by IHG Hotel
Holiday Inn Gloucester Cheltenham an IHG Hotel
Holiday Inn Gloucester-Cheltenham by IHG Gloucester
Holiday Inn Gloucester-Cheltenham by IHG Hotel Gloucester

Holiday Inn Gloucester-Cheltenham by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 349 out of 564 reviews
Rating 8 - Good. 150 out of 564 reviews
Rating 6 - Okay. 41 out of 564 reviews
Rating 4 - Poor. 16 out of 564 reviews
Rating 2 - Terrible. 8 out of 564 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Janet

Traveled with partner, Traveled with pets
Liked: Amenities
Stayed overnight on our way to Cornwall . The hotel is spotless in all areas and the staff very friendly and helpful. Made us and our little dog so welcome. Would definitely return and would 100% recommend.
Stayed 1 night in Sep 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good upgraded room

We've stayed at this hotal a number of times and this was the best yet. The room had recently been refurbished and it was excellent. I only gave it 4 stars as the TV in the room didn't allow casting from my phone app when it advertised that it would. Apart from that very minor issue, it was a great stay and a good night's sleep.
Stayed 1 night in Sep 2025

10/10 Excellent

Callum

Stayed 7 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Overnight stay with my wife, the rooms are comfy and clean. All the staff we met were excellent, especially the restaurant staff. We ate lunch, dinner and breakfast and all were cooked really well and tasted lovely. Well done to everyone who works here.
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean room and welcoming staff.
Stayed 1 night in Aug 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel. It was just a 1 night stop over but I was very pleasantly surprised. Newly refurbished I’m told and it shows. Lovely pool/health club, big room, comfy bed and on site parking 👌
Stayed 1 night in Aug 2025

8/10 Good

Amit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice well maintained property
Stayed 1 night in Aug 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We received a very warm welcome when we arrived on sunday afternoon. We had a fantastic stay and had great value for money including full breakfasts. The building looked brand new. Well done to all the staff , we will be returning in the future.
Stayed 2 nights in Aug 2025

4/10 Poor

David

Business traveler
Got there at 1-20 in the morning due to work commitments and was told issues with my room and sent to a holiday Inn express about another 15 to 20 minutes drive away after already driving for nearly 4 hours totally unacceptable 😡😡😡😡😡😡😡😡😡
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Best Holiday Inn we have stayed in. Lovely staff, very nice pool area. Good breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A well featured and relaxing place to stay

We have stayed at the Gloucester hotel several times as it is an ideal break on our trips from Yorkshire to Cornwall. The location is great, easy access to the M5 and also to Gloucester centre if you want to wander round - the cathedral is certainly worth a visit and is just a few minutes away. The hotel staff are warm, friendly and very courteous, the food was very good and plenty of space in the restaurant so it never feels cramped. The pool area is clean and well kept, although it can get busy, particularly in the jacuzzi and sauna but that’s not a big problem overall. I would recommend this hotel and I’ve no doubt we will be back.
Stayed 1 night in Aug 2025

8/10 Good

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Clare, Sheffield

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely quiet, restful stay for our young family. Spacious room, helpful mini fridge & big bathroom, friendly staff & lovely leisure facilities. Wonderful few days travelling to visit Bristol. Really close to many shops & M5 etc. Roll out bed really good quality, and the main bed was the most comfortable bed I’ve ever used for my painful back. Would use again. Thank you!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jayden

Stayed 1 night in Aug 2025

4/10 Poor

Harchand

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need to try harder

No hand and body lotion. No complimentary water bottles.
Stayed 1 night in Aug 2025

10/10 Excellent

Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Enid

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break

Excellent weekend, staff very amenable. Very clean, food lovely.
Stayed 2 nights in Aug 2025

10/10 Excellent

Martin

Stayed 2 nights in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful Stay.

We thoroughly enjoyed our time at Gloucester Holiday Inn. The staff at reception were extremely helpful in our first visit to Gloucester. The room was very clean and the bed super comfortable. Breakfast was very comprehensive and beautifully prepared, and the staff very helpful. Our stay was very good, and we fully appreciated the friendliness and helpfulness of all the staff we encountered!
Stayed 2 nights in Jul 2025

2/10 Terrible

Gianluca

Traveled with family

Worst customer service I have experienced

We had some very last minute emergency and were not able to go, so I contacted the property explaining the circumstances and asking them to be accommodative. The reservation was originally not refundable and I was not looking for money back, but just to move to a different date in the future given the circumstances. However, they were really inflexible and not willing to listen. They clearly prioritized short term profits over long term customer satisfaction. Such lack of empathy and customers understanding will not earn them my business again. Bad customer service and lack of business vision.
Stayed 1 night in Jul 2025

6/10 Okay

Aliza

Stayed 2 nights in Jul 2025