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The New Inn by Roomsbooked

3.0 star property

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2 bars/lounges
Reception
Traditional Double Room | 1 bedroom, desk, iron/ironing board, free WiFi
Balcony
Courtyard

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
16 Northgate Street, Gloucester, England, GL1 1SF
  • Gloucester Cathedral
    ‪3 min walk‬
  • Gloucester Docks
    ‪9 min walk‬
  • Gloucester Quays
    ‪10 min walk‬

Room options

View all photos for Double or Twin Room

1 bedroom, desk, iron/ironing board, free WiFi

Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

1 bedroom, desk, iron/ironing board, free WiFi

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Traditional Double Room

Traditional Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Traditional Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | 1 bedroom, desk, iron/ironing board, free WiFi

Twin Room

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

1 bedroom, desk, iron/ironing board, free WiFi

Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | 1 bedroom, desk, iron/ironing board, free WiFi

Triple Room

  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Family Room | 1 bedroom, desk, iron/ironing board, free WiFi

Family Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

The New Inn by Roomsbooked

3-star Gloucester inn walkable to Gloucester Docks
This inn features a restaurant, 2 bars/lounges, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a meeting room. Change of towels is available on request.
The New Inn by Roomsbooked offers 36 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.
The inn offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the inn's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This Gloucester inn also offers a garden, a picnic area, and coffee/tea in a common area.

The New Inn by Roomsbooked has designated areas for smoking.

The New Inn Restaurant - This restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The New Inn Restaurant

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Built in 1450
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Certain guestrooms may be affected by noise from the hotel's music venue. Guests will be admitted on production of room key.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New Gloucester
New Inn Hotel Gloucester
The New Inn Hotel
The New Inn by Roomsbooked Inn
The New Inn by Roomsbooked Gloucester
The New Inn by Roomsbooked Inn Gloucester

The New Inn by Roomsbooked Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 186 out of 629 reviews
Rating 8 - Good. 249 out of 629 reviews
Rating 6 - Okay. 103 out of 629 reviews
Rating 4 - Poor. 50 out of 629 reviews
Rating 2 - Terrible. 41 out of 629 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Robin

Overall it was fine. The staff were friendly enough and breakfast was ok. Very interesting being in such an ancient building with sloping floors and ceiling. Also sound proofing not good so a little noisy at night from other guests and street outside. Managed a reasonable night's sleep despite this.
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

A bath mat at bathroom and a refrigerator will make this place wonderful
Stayed 2 nights in Mar 2025

10/10 Excellent

Linda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 2 nights in Mar 2025

2/10 Terrible

Louise

Disliked: Staff & service

Don’t expect to stay here, bookings are cancelled

Stayed 1 night in Mar 2025

6/10 Okay

Sharon

Traveled with group
Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Travel back to the 15th Century....

...for a great stay in the centre of Gloucester. Close to the city centre, quayside and cathedral this is an excellent place to stay and explore. The staff are friendly and give excellent service, and the room was clean and tidy Slightly disappointed not to meet any of the ghosts...maybe next time.
Stayed 2 nights in Feb 2025

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Andrew

Good vale good location

Good value and the hotel had a lot of historical interest. Staff were friendly. Room was a bit cool. Bar area pleasant but spoiled by loud music that seemed more suited to the bar staff rather than the clientele’s.
Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

David M

Liked: Cleanliness, staff & service, property conditions & facilities
Would use again
Stayed 1 night in Feb 2025

6/10 Okay

Claire

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful old building, a real sense of history about the place. Room was well provided with all the necessities tea/coffee. Very friendly, helpful staff
Stayed 1 night in Feb 2025

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities, room comfort
We have stopped here a few times over the years as great for rugby weekend. new management taken over breakfast changed a lot used to get all u can eat for reasonable price now but expensive so we go out which is a shame. Apeart from that lovely stop in the oak suite.
Stayed 2 nights in Jan 2025

2/10 Terrible

John

Traveled with family
Disliked: Property conditions & facilities
Hotel was very old and very run down. Lack of food services made very inconvenient
Stayed 6 nights in Jan 2025

6/10 Okay

Rhys

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Check-in was slow including requiring to fill out a form and presenting identification documentation. There was no spoon or stirrer with the beverage facilities in the room - I have never met this in any other accommodation - upon querying this at reception, the young woman there asked: " do you need one? " before fetching a spoon. Breakfast was not as good as under the previous management, it not being buffet style - will this improve when the restaurant is re-opened after the present restoration? During the heavy rain on the Sunday, I found that rain was dripping from the upper window frame inside, bouncing off the sill and causing a damp patch on the carpet adjacent to the window ( I did report this to the management on that day .). The best part about the property was the convenience to the venue and I liked the free wi-fi.
Stayed 3 nights in Jan 2025

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service
It was an intriguing building. Rooms well furnished and heated. The staff were very helpful and friendly. BUT not a suitable place for elderly or those with mobility problems. An outside flight of stairs, which could be slippery in wet weather, led to first floor and then more internal steep stairs our room. There were no grab rails in the shower. Food was well prepared especially the breakfast but menu in evening was limited and in spite of signs there was no real ale. A further problem which the hotel cannot help is the parking. We had to park 5 minutes away. We knew this but did not realise that the area around hotel is pedestrianised so people and luggage cant be dropped off. It was also complicated finding way from carpark to hotel so clearer instructions would be useful.
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Simon

Traveled with partner
We had a room directly above the bar area which was not ideal. If we booked again I would request a room away from that area of the building
Stayed 1 night in Jan 2025

10/10 Excellent

HELEN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and quaint hotel. Very friendly staff and good atmosphere. Will be staying again
Stayed 1 night in Jan 2025

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. The breakfast at a small extra fee was delicious. It is in the middle of the historic downtown Gloucester which I hope the city continues to renovate. The only reason I didn’t give it a five star rating is that the WiFi is spotty in the rooms. The owners have embraced their history; the ambience is charming and looks like it is from a different time.
Stayed 1 night in Jan 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gloucester favourite

Stayed here a few times previously. Always enjoyed my stay in Gloucester. A satisfactory budget hotel.
Stayed 1 night in Jan 2025

2/10 Terrible

Ruari

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Don't be tempted by Olde Worlde charm. Avoid.

The photos make the New Inn look very attractive, in a quirky, Olde Worlde way. Don't be taken in. Best advice: avoid. No hot water, no plug for the sink, showers barely worked. When it did, water temperature went from scalding hot to freezing cold. Nothing in between, except for a second or so during transition. This was in room 114. They gave mea key to 102, to have a shower. It was a way awaw but just the same. I arrived too late to eat the evening before. The bar there was completely empty so I went down the road to where I'd heard music. Returned around 10.45: the bar was shut. Despite advertised as being open till 11.00 & I being resident. Apologies the following day and was offered a complimentary breakfast. By the time I was showered and dressed, the offer had been withdrawn. The place is in the city centre and is walking distance to the resin station. It coukd be great. Its management has chosen not to be. In the pub down the road, when I said where I was staying, there were knowing looks, mods and smiles. They agreed the rooms were competitively priced but said there was a reason why. They were right.
Stayed 1 night in Jan 2025

8/10 Good

Victoria

Traveled with group
Liked: Cleanliness, room comfort

Good Value Stay

What a beautiful building. The service was a little ponderous but really friendly. The food was very good. The rooms were clean but could do with a good spruce up. Having said that the price of £65 per room per night made it very good value. Would definitely go again
Stayed 1 night in Jan 2025

10/10 Excellent

mark

Stayed 1 night in Dec 2024

2/10 Terrible

Susan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A awful stay
Stayed 1 night in Sep 2024