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Aruba Surf Resort

3.5 star property

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Photo gallery for Aruba Surf Resort

Spa
Superior Apartment | Living area | Flat-screen TV
Superior Apartment | Terrace/patio
View from property
Superior Apartment | Private kitchen | Fridge, microwave, electric kettle, toaster

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Hot Tub
  • Pool
  • Barbecue grill
  • Air conditioning
  • Kitchen

Explore the area

Map
20-26 Anne Avenue (Cnr Surf Avenue), Broadbeach, QLD, 4218
  • The Star Gold Coast
    ‪5 min walk‬
  • Pacific Fair Shopping Centre
    ‪6 min walk‬
  • Gold Coast Convention and Exhibition Centre
    ‪10 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪28 min drive‬

Room options

View all photos for Superior Apartment

Superior Apartment | Individually decorated, individually furnished, desk, iron/ironing board

Superior Apartment

  • 700 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio (High Floor )

Individually decorated, individually furnished, desk, iron/ironing board

Studio (High Floor )

  • 419 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

Individually decorated, individually furnished, desk, iron/ironing board

Apartment, 1 Bedroom

  • 700 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for One Bedroom Apartment

Individually decorated, individually furnished, desk, iron/ironing board

One Bedroom Apartment

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Studio

Interior

Superior Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Apartment

Individually decorated, individually furnished, desk, iron/ironing board

Studio Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment

Individually decorated, individually furnished, desk, iron/ironing board

Superior Apartment

  • Sleeps 4
  • 1 Twin Sofa Bed and 1 Queen Bed

Apartment-Ground Floor

  • Sleeps 2
  • 1 Queen Bed

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About this property

Aruba Surf Resort

3.5-star aparthotel in Broadbeach
This smoke-free aparthotel features an outdoor pool, a hot tub, and self parking. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance. Each apartment features a kitchenette with a refrigerator and a microwave, plus free WiFi and a flat-screen TV with cable channels. A balcony, an electric kettle, and a ceiling fan are among the other amenities available to guests. Housekeeping is available on request.
Aruba Surf Resort offers 30 accommodations with hair dryers and irons/ironing boards. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Aruba Surf Resort features an outdoor pool and a hot tub. Public areas are equipped with complimentary wireless Internet access. This business-friendly aparthotel also offers a terrace, barbecue grills, and tour/ticket assistance. Parking is available onsite for a surcharge.

Aruba Surf Resort is a smoke-free property.

Languages

Chinese (Mandarin), English

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Car rental
  • Secured, covered self parking on site (surcharge)

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 55 per night

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Terrace

Work spaces

  • Desk
  • Desk chair

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a health/beauty spa
  • Near a metro station
  • Near a train station
  • Near an outlet shopping mall
  • Near the ocean

Things to do

  • Bicycle rentals
  • Bicycle rentals nearby
  • Casino nearby
  • Ecotours nearby
  • Segway rentals/tours nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 3 floors
  • 30 units
  • Bicycle rentals
  • Built in 1997
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - 11:00 AM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of AUD 67.17 (exact amount varies) at check-out
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 55 per night
Cribs (infant beds) are available for AUD 10 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300 per accommodation, per stay
  • Breakage deposit: AUD 300 per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee and varies based on unit size
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 55 per night
  • Towels fee: AUD 5 per person, per stay (or guests may bring their own)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Aruba Surf Broadbeach
Aruba Surf Resort
Aruba Surf Resort Broadbeach
Aruba Surf Hotel Broadbeach
Aruba Surf Resort Broadbeach, Gold Coast
Aruba Surf
Aruba Surf Resort Broadbeach
Aruba Surf Resort Aparthotel
Aruba Surf Resort Broadbeach
Aruba Surf Resort Aparthotel Broadbeach

Aruba Surf Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 173 out of 506 reviews
Rating 8 - Good. 200 out of 506 reviews
Rating 6 - Okay. 65 out of 506 reviews
Rating 4 - Poor. 38 out of 506 reviews
Rating 2 - Terrible. 30 out of 506 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Minh Quang

mr
The place a bit unclean carpet is soiled, dirty marks on furniture, not enough cooking utensils, the fox tell is unwatchable or very slow streaming internet.
Stayed 11 nights in Oct 2024

10/10 Excellent

Christian

Business traveler
Liked: Cleanliness, property conditions & facilities
Great, 4th time I’ve stayed with them which says it all.
Stayed 5 nights in Sep 2024

10/10 Excellent

Hugh

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2024

2/10 Terrible

Simon

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Jodie

The lock to front gate is confusing,late arrival was horrible experience, couldn't unlock the safety bx to get my room key,then had to haul my luggage up 3 flights of stairs, not even tv in bedroom, room very dated and dusty if you moved a piece of furniture..Just found the whole experience a bit annoying.
Stayed 2 nights in Sep 2024

8/10 Good

Diane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
SAFE AND ALL THINGS ABLE TO WALK TO.
Stayed 7 nights in Aug 2024

2/10 Terrible

Peter

Disliked: Cleanliness, property conditions & facilities
Bathroom and kitchen was infested with cockroaches. Musty smell in room and noisy at night time. Wouldn’t stay there again.
Stayed 5 nights in Jul 2024

4/10 Poor

JOANNE

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
cops turned up 4 times in 16 days whilst we were there shower dirty and under bed lolly stuck to carpet and not vacuumed but we just didn't say anything as we don't like to cause friction we just cleaned out shower and cleaned up carpet! we were just sleeping and showering their so wasn't worth the hassle even though we paid good money for it !!!
Stayed 16 nights in Jun 2024

10/10 Excellent

Bret

Liked: Cleanliness, amenities, property conditions & facilities
Everything you need. Excellent hosts
Stayed 3 nights in May 2024

10/10 Excellent

Bret

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in May 2024

10/10 Excellent

anupa

Liked: Cleanliness
Stayed 2 nights in Apr 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, amenities, property conditions & facilities
Soon as I arrived in my hotel room it's smelled like poo there was no sink to wash my dishes no washing machine and dryer.
Stayed 7 nights in Apr 2024

8/10 Good

Shelly

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely friendly staff, the room was so clean and the property was so convenient to everything. I would move in if i could.
Stayed 2 nights in Mar 2024

8/10 Good

Sue

Business traveler
Liked: Amenities, property conditions & facilities
Shower not very clean, and water temperature changed by itself - sometimes boiling hot ! Overall enjoyed the stay, rooms clean, good views, nice staff :)
Stayed 3 nights in Feb 2024

6/10 Okay

Simon

Liked: Cleanliness, amenities
The colour of the pool made the view out the window positively questionable. Looks “Green” and uninviting
Stayed 3 nights in Feb 2024

4/10 Poor

Kylee

Disliked: Cleanliness, amenities, property conditions & facilities
Room was extremely old and gross. The carpets were actually horrible with stains everywhere. Will not be staying here again. I honestly excepted the place to be a little nicer for what I paid so I was very disappointed.
Stayed 5 nights in Feb 2024

2/10 Terrible

Marie-Anne Melissa

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Don't waste your money by booking this resort. I don't write bad review but needed to warn people. Holiday got ruin by staying in this place. Mold in bathroom, no aircon just so so bad. Look at review on internet for more info

2/10 Terrible

Donna

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Kate

Disliked: Cleanliness, amenities, property conditions & facilities
Cockroaches in the room. No milk supplied. It's old and crusty. The shower pressure and water was horrible
Stayed 1 night in Jan 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had seen some bad reviews about this property, but we booked it because there were very few options for our dates (we hadn't realised we were booking in the middle of Schoolies season till we saw all the schoolies!). Our apartment was a delight, comfortable and clean, and we loved the ambience of the building and its grounds. Very handy to everything we wanted nearby including cafes, shops and the fabulous Gold Coast tram. We would stay again. The downside was very poor communications from the management. We emailed before arrival wanting to check on arriving after reception hours (ie, 7pm) but got no response. It was fortunate I phoned, as you need a code to get through the gate and then into a key box, and phoning was the only way we discovered this. They then took two lots of a $A300 bond from my credit card, one the bond they said they would take, the other a second one put through after I emailed them a photo of my credit card and driver's licence, which they asked for in the phone call. I had to ask several times in person at reception and by emails to get that $A600 back which they did, in two separate transactions a couple of days apart. A very odd procedure. Oh and we couldn't find anything about internet access; there was meant to be a sign of some kind in our apartment. Never mind, I just ran my laptop off my phone hotspot which I often do anyway. But these issues aside, we really liked the apartment, which was on the ground floor. Very lush area.
Stayed 3 nights in Nov 2023

8/10 Good

Alister

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023

6/10 Okay

Merilyn

Liked: Cleanliness
The apartment was dated and lacking in the small things like a shelf in the shower to put things on, no spare toilet rolls or hand towels and not enough tea, coffee and milk supplied for 2 people for 4 days. The upside is that it is within walking distance to shops, beach and transport.
Stayed 4 nights in Nov 2023

2/10 Terrible

David Thomas

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t stay here. Pay extra and stay somewhere decent. The whole place needs a make over and don’t get me started on the condition of the mattress. Old, dirty with springs sticking out everywhere. Really dirty room, the bare minimum of cleaning done. We couldn’t find the tv remote and had the misfortune of pull out the bed to find it. Disgusting to say the least. The carpet on the stairs was filthy, hand rails sticky. Linen and towels the cheapest of quality. The management are making as much money as they can by spending the very least that they have to. 0 out of 10
Stayed 8 nights in Oct 2023

10/10 Excellent

Gerard

Liked: Cleanliness, amenities, property conditions & facilities
Size of rooms large....bedroom, lounge. Good optioned kitchen .... oven, microwave, dishwasher. Also had washing machine and dryer. No lifts so not good for mobility challenged, however not a problem otherwise. Close to tram line and Pacific Fair. Will stay again.
Stayed 5 nights in Oct 2023

4/10 Poor

Eric

Stayed 5 nights in Aug 2023