Guests of this beach hotel will appreciate convenient onsite amenities such as a hot tub and a fitness center. Housekeeping is not available.
Atrium Resort offers 30 accommodations with washers/dryers and irons/ironing boards. Rooms open to balconies. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and dishwashers. Bathrooms include showers.
This Gold Coast hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels.
2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. Wireless Internet access is complimentary. Atrium Resort features 2 outdoor swimming pools, an outdoor tennis court, a hot tub, and a sauna. This beach hotel also offers a fitness center, a library, and a terrace. Onsite self parking is complimentary.
Atrium Resort is a smoke-free property.
Atrium Resort has a restaurant on site.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
WiFi in public areas is free for up to 60 minutes per day
Parking and transportation
Height restrictions apply for onsite parking
Free self parking on site
Wheelchair-accessible parking available
Food and drink
A restaurant
Snack bar/deli
Things to do
2 outdoor pools
Arcade/game room
Billiards/pool table
Gym
Hot tub
Library
Outdoor tennis court
Sauna
Family friendly
2 outdoor pools
Arcade/game room
Crib (surcharge)
In-room kitchen
In-room microwave
In-room refrigerator
In-room washer/dryer
Snack bar/deli
Conveniences
Free newspapers in lobby
Luggage storage
Vending machine
Guest services
No housekeeping service
Tour and ticket assistance
Outdoors
Barbecue grill
Garden
Picnic area
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Crib (surcharge)
Bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Dishwasher
Electric kettle
Kitchen
Microwave
Refrigerator
Stovetop
Toaster
More
Air conditioning (climate-controlled)
Ceiling fan
Iron/ironing board
Phone
Washer/dryer
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 5 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50.00
Special check-in instructions
The property charges 1.5 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 5:00 PM) and Saturday - Sunday (8:00 AM - 2:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 35 per night
Cribs (infant beds) are available for AUD 35 per night
Property payment types
Important information
Optional extras
Late check-out fee: AUD 50.00 (subject to availability)
Crib (infant bed) fee: AUD 35 per night
Rollaway bed fee: AUD 35 per night
Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
Only registered guests are allowed in the guestrooms
Free WiFi in public areas is limited to 60 minutes per day
Parking height restrictions apply
National rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Property is also known as
Atrium Biggera Waters
Atrium Resort Biggera Waters
Atrium Resort Hotel
Atrium Resort Biggera Waters
Atrium Resort Hotel Biggera Waters
Atrium Resort Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Checkin was terrible and the admin staff were rude over the phone due to her family emergency so I was left outside for over an hour waiting to check in as no checkin after hour instructions where given with 2 small children asked for a light to be replaced on day 1 wasn't done until day 3 which I found out a-pound checkout it was an electrical fault but no communication or offer to change room where ever given
No one was ever in reception
Pool water smelt mouldy and not clean
Found a roach in the room alive
Dirty window
Stains on mat in living area
Unfinished, unsafe renovations
No dooner covers
Balcony furniture unsafe for balcony with kids as a climbing hazard due to balcony being narrow and furniture pushed against it
No oven
Broken fridge door
Washing machine and dryer didn’t work properly
Overall this is more like a motel and I wouldn’t pay more than $100 a night
Only good thing this place had going was the views and location
Good apartment, spacious and good facilities. 2 bedroom unit had no air conditioning in bedrooms and general air con did not reach rooms. Very hot in bedrooms.
Property had good facilities - pools, games room, gym & common areas were well kept. Only negatives related to our room 6G, that although had fans in bedrooms, they were noisy & ineffective. Also shower head in main bathroom needs calcium clean or to be replaced.
Generally good place to stay.
The unit was nice but it could have been clearer .The pool area is fabulous and close to the water .Couldn’t use the washing machine or dryer it is a all in one and had no instructions and the microwave and oven the same no instructions left and really not any good to cook things in .
Property is well located opposite the Broadwater we probably had unfortunately bad start as we were locked out on first afternoon as the lock was playing up and had to get staff to open and fix.Unit was not cleaned properly oven shelf had not been cleaned in ages was like new after a good clean rubbish was left in laundry cupboard and ensuite cupboard dryer was broken.Pool areas are fantastic and bbq facilities great.We would recommend and stay again.
Great little place, rooms had everything for. Short stay, and the roof top pool & BBQ meant there were options for enjoying the weather with meals! Will definitely stay here again.
Dizzy
Stayed 3 nights in Nov 2024
6/10 Okay
Morgan
Traveled with family
Nov 16, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Not the best place I’ve stayed, spacious living room but everything is a bit old and tired. Kitchen table and laundry hasn’t been cleaned properly. Lack of pots and pans (one small pot). Empty salt and pepper shakers. Not much live or care going on here. Long way from resteraunts but a quiet building and neighbourhood.
Amazing place to stay!
If you have a big car you will not be able to fit in their parking and may have to park on the street (limited spaces on street)
Dylan
Stayed 3 nights in Nov 2024
8/10 Good
Melissah
Nov 13, 2024
Melissah
Stayed 6 nights in Oct 2024
4/10 Poor
Jacqui
Traveled with family and small children, Traveled with family
Not very impressed with this property.
Loose door handles, stains on walls, washing machine very dirty, shower leaked, toilet didn’t flush properly. First time we used the shower, the water came out brown and had bugs in it. Multiple cockroaches were found in our apartment during our 9 night stay.
They also had maintenance on the garage door, which prevented us from leaving for a period of 4 hours on one of the days - we were very lucky we didn’t need to catch a plane home that day, as there was no notice given about this maintenance.
It served the purpose of giving us somewhere to sleep on our holiday - but we wouldn’t stay there again.
Jacqui
Stayed 9 nights in Nov 2024
6/10 Okay
Tini
Traveled with group
Oct 20, 2024
Not enough items in kitchen for amount of people staying. No plastic glasses and plates so that you could take something into pool area. Sofas and some chairs were broken and kitchen and most things very dated and could do with a refresh.
Rooftop pool is lovely, but need some shade up on the roof.
It was a great resort it has everything you needed pools tennis court games room gym and a great little coffee shop at front of it and across the road from the water and parks .
The beds were comfortable and had fresh sheets etc. but that was the main saving grace.
The general cleanliness was quite poor. There was a stick vacuum provided but the battery was flat and we couldn't find a charger. -we are 76 years old so we weren't capable of using the dustpan and brush on the floor.
There were 5 coffee and 5 tea sachets provided for a 5 day / 4 night stay. Tuff luck if you both like tea of coffee. We did ask for more but they never came!
There were clothes left by a previous occupier in a draw and a cardboard tube (from wrapping paper?) - clearly unseen by the cleaners!
We can only assume that "if it breaks, get rid of it". Curtain tracks in the bedroom, roller blinds in the bathrooms - all missing with clear signs on the original fixing hole remaining.
A door on the upper kitchen cupboards clearly broken.
The cleaner needs to look at the skirting behind the front door (absolutely filthy) and under the beds of the 2nd bedroom (empty bottles left by previous occupiers).
Maybe go mad and return the dining table chairs and the outdoor setting chair to their rightful place?
We did't use much of the pots and pans etc. in the kitchen - what we did use we washed BEFORE and AFTER use!
An information folder would also be handy on how to operate the appliances etc. in the apartment.
Great spot just a shame about the cleaning looked to have been rushed and the bathrooms still had previous occupants hair all over the floor. Unsafe queen bed that rolled away from under you whenever you sat on it.