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Atrium Resort

4.0 star property

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Photo gallery for Atrium Resort

2 outdoor pools, sun loungers
Fridge, microwave, stovetop, dishwasher
2 Bedroom Spa Apartment | Living area | Flat-screen TV
2 Bedroom Spa Waterfront Deluxe | Terrace/patio
Flat-screen TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Gym
  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

Map
510 Marine Parade, Biggera Waters, QLD, 4216
  • Harbour Town
    ‪3 min drive‬
  • Broadwater Parklands
    ‪5 min drive‬
  • Sea World
    ‪10 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪36 min drive‬

Room options

View all photos for 2 Bedroom Spa Waterfront Deluxe

2 Bedroom Spa Waterfront Deluxe | Terrace/patio

2 Bedroom Spa Waterfront Deluxe

  • 854 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Spa Deluxe

2 Bedroom Spa Deluxe | Terrace/patio

2 Bedroom Spa Deluxe

  • 854 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Superior Waterfront

2 Bedroom Superior Waterfront | Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

2 Bedroom Superior Waterfront

  • 850 sq ft
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Spa Apartment

2 Bedroom Spa Apartment | Living area | Flat-screen TV

2 Bedroom Spa Apartment

  • 861 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Waterfacing Spa

2 Bedroom Waterfacing Spa | Living area | Flat-screen TV

2 Bedroom Waterfacing Spa

  • 861 sq ft
  • Water view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Apartment Waterfront (no Spa)

View from room

2 Bedroom Apartment Waterfront (no Spa)

  • 861 sq ft
  • Water view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom No Spa

2 Bedroom No Spa | Bathroom | Shower, towels

2 Bedroom No Spa

  • 850 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Standard Apartment, 1 Bedroom

Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

Standard Apartment, 1 Bedroom

  • 854 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for 1 Bedroom Apartment with Sea View

Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

1 Bedroom Apartment with Sea View

  • 854 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Two Bedroom With SPA

  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Spa Standard Spa Apartment

Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

2 Bedroom Spa Standard Spa Apartment

  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Water View (no spa) Apartment

Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

2 Bedroom Water View (no spa) Apartment

  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

2 Bedroom Superior Waterfront

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for 1 Bedroom Water View Spa Apartment

Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

1 Bedroom Water View Spa Apartment

  • Sleeps 3
  • 1 Queen Bed

Deluxe Two-Bedroom Apartment With Sea View

  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

2 Bedroom Waterfacing SPA

  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

2 Bedroom SPA Waterfront Deluxe

  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Two-Bedroom Apartment With Sea View

  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

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About this property

Atrium Resort

4-star hotel in Biggera Waters
Guests of this beach hotel will appreciate convenient onsite amenities such as a hot tub and a fitness center. Housekeeping is not available.
Atrium Resort offers 30 accommodations with washers/dryers and irons/ironing boards. Rooms open to balconies. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and dishwashers. Bathrooms include showers.

This Gold Coast hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. Wireless Internet access is complimentary. Atrium Resort features 2 outdoor swimming pools, an outdoor tennis court, a hot tub, and a sauna. This beach hotel also offers a fitness center, a library, and a terrace. Onsite self parking is complimentary.

Atrium Resort is a smoke-free property.

Atrium Resort has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 60 minutes per day

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Library
  • Outdoor tennis court
  • Sauna

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Crib (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50.00

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 5:00 PM) and Saturday - Sunday (8:00 AM - 2:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 35 per night
Cribs (infant beds) are available for AUD 35 per night

Property payment types

Important information

Optional extras

  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 35 per night
  • Rollaway bed fee: AUD 35 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Free WiFi in public areas is limited to 60 minutes per day
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Atrium Biggera Waters
Atrium Resort Biggera Waters
Atrium Resort Hotel
Atrium Resort Biggera Waters
Atrium Resort Hotel Biggera Waters

Atrium Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 416 out of 1000 reviews
Rating 8 - Good. 373 out of 1000 reviews
Rating 6 - Okay. 139 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Latisha

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was terrible and the admin staff were rude over the phone due to her family emergency so I was left outside for over an hour waiting to check in as no checkin after hour instructions where given with 2 small children asked for a light to be replaced on day 1 wasn't done until day 3 which I found out a-pound checkout it was an electrical fault but no communication or offer to change room where ever given No one was ever in reception Pool water smelt mouldy and not clean Found a roach in the room alive Dirty window Stains on mat in living area Unfinished, unsafe renovations No dooner covers Balcony furniture unsafe for balcony with kids as a climbing hazard due to balcony being narrow and furniture pushed against it No oven Broken fridge door Washing machine and dryer didn’t work properly Overall this is more like a motel and I wouldn’t pay more than $100 a night Only good thing this place had going was the views and location
Stayed 3 nights in Feb 2025

8/10 Good

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good apartment, spacious and good facilities. 2 bedroom unit had no air conditioning in bedrooms and general air con did not reach rooms. Very hot in bedrooms.
Stayed 3 nights in Jan 2025

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property had good facilities - pools, games room, gym & common areas were well kept. Only negatives related to our room 6G, that although had fans in bedrooms, they were noisy & ineffective. Also shower head in main bathroom needs calcium clean or to be replaced. Generally good place to stay.
Stayed 3 nights in Jan 2025

6/10 Okay

Joseph

Liked: Staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Louise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family holiday

The unit was nice but it could have been clearer .The pool area is fabulous and close to the water .Couldn’t use the washing machine or dryer it is a all in one and had no instructions and the microwave and oven the same no instructions left and really not any good to cook things in .
Stayed 4 nights in Jan 2025

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great apartments. Would stay again.
Stayed 3 nights in Jan 2025

6/10 Okay

Binu

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The views from the apartment are great. However the apartment as such needs maintenance. Everything is falling apart.
Stayed 4 nights in Jan 2025

10/10 Excellent

Katherine

Stayed 5 nights in Jan 2024

6/10 Okay

Rocco

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

TERRY

Liked: Staff & service, property conditions & facilities
Property is well located opposite the Broadwater we probably had unfortunately bad start as we were locked out on first afternoon as the lock was playing up and had to get staff to open and fix.Unit was not cleaned properly oven shelf had not been cleaned in ages was like new after a good clean rubbish was left in laundry cupboard and ensuite cupboard dryer was broken.Pool areas are fantastic and bbq facilities great.We would recommend and stay again.
Stayed 5 nights in Dec 2024

10/10 Excellent

Dizzy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place, rooms had everything for. Short stay, and the roof top pool & BBQ meant there were options for enjoying the weather with meals! Will definitely stay here again.
Stayed 3 nights in Nov 2024

6/10 Okay

Morgan

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Not the best place I’ve stayed, spacious living room but everything is a bit old and tired. Kitchen table and laundry hasn’t been cleaned properly. Lack of pots and pans (one small pot). Empty salt and pepper shakers. Not much live or care going on here. Long way from resteraunts but a quiet building and neighbourhood.
Stayed 4 nights in Nov 2024

10/10 Excellent

Dylan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay! If you have a big car you will not be able to fit in their parking and may have to park on the street (limited spaces on street)
Stayed 3 nights in Nov 2024

8/10 Good

Melissah

Stayed 6 nights in Oct 2024

4/10 Poor

Jacqui

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not very impressed with this property. Loose door handles, stains on walls, washing machine very dirty, shower leaked, toilet didn’t flush properly. First time we used the shower, the water came out brown and had bugs in it. Multiple cockroaches were found in our apartment during our 9 night stay. They also had maintenance on the garage door, which prevented us from leaving for a period of 4 hours on one of the days - we were very lucky we didn’t need to catch a plane home that day, as there was no notice given about this maintenance. It served the purpose of giving us somewhere to sleep on our holiday - but we wouldn’t stay there again.
Stayed 9 nights in Nov 2024

6/10 Okay

Tini

Traveled with group
Not enough items in kitchen for amount of people staying. No plastic glasses and plates so that you could take something into pool area. Sofas and some chairs were broken and kitchen and most things very dated and could do with a refresh. Rooftop pool is lovely, but need some shade up on the roof.
Stayed 3 nights in Oct 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 7 nights in Oct 2024

6/10 Okay

Caleb

Liked: Staff & service
Stayed 7 nights in Oct 2024

6/10 Okay

Punya Prasad

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The matress were not of good quality. No air conditioning at rooms. Not up to 4 star standard as it claims.
Stayed 4 nights in Oct 2024

10/10 Excellent

Timothy

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff an very safe place to stay
Stayed 5 nights in Oct 2024

8/10 Good

Caroline

Stayed 7 nights in Sep 2024

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family holiday .

It was a great resort it has everything you needed pools tennis court games room gym and a great little coffee shop at front of it and across the road from the water and parks .
Stayed 4 nights in Sep 2024

8/10 Good

Alan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The beds were comfortable and had fresh sheets etc. but that was the main saving grace. The general cleanliness was quite poor. There was a stick vacuum provided but the battery was flat and we couldn't find a charger. -we are 76 years old so we weren't capable of using the dustpan and brush on the floor. There were 5 coffee and 5 tea sachets provided for a 5 day / 4 night stay. Tuff luck if you both like tea of coffee. We did ask for more but they never came! There were clothes left by a previous occupier in a draw and a cardboard tube (from wrapping paper?) - clearly unseen by the cleaners! We can only assume that "if it breaks, get rid of it". Curtain tracks in the bedroom, roller blinds in the bathrooms - all missing with clear signs on the original fixing hole remaining. A door on the upper kitchen cupboards clearly broken. The cleaner needs to look at the skirting behind the front door (absolutely filthy) and under the beds of the 2nd bedroom (empty bottles left by previous occupiers). Maybe go mad and return the dining table chairs and the outdoor setting chair to their rightful place? We did't use much of the pots and pans etc. in the kitchen - what we did use we washed BEFORE and AFTER use! An information folder would also be handy on how to operate the appliances etc. in the apartment.
Stayed 4 nights in Sep 2024

6/10 Okay

Richard

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Great spot just a shame about the cleaning looked to have been rushed and the bathrooms still had previous occupants hair all over the floor. Unsafe queen bed that rolled away from under you whenever you sat on it.
Stayed 4 nights in Sep 2024

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024