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Broadwater Keys

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Broadwater Keys

Apartment, 1 Bedroom, Kitchen, Ground Floor | Living area | Flat-screen TV
Exterior
Apartment, 1 Queen Bed with Sofa bed, Kitchen | Living area | Flat-screen TV
Family Room, Balcony | Blackout drapes, iron/ironing board, bed sheets
Reception

Reviews

5.4 out of 10

Popular amenities

  • Laundry
  • Pool
  • Barbecue grill
  • Outdoor Space
  • Air conditioning
  • Parking included

Explore the area

Map
125 Frank Street, Labrador, QLD, 4215
  • Broadwater Parklands
    2 min drive
  • Gold Coast Aquatic Centre
    3 min drive
  • Australia Fair Shopping Centre
    5 min drive
  • Southport, QLD (SHQ-Gold Coast Heliport)
    10 min drive

Room options

View all photos for Apartment, 1 Queen Bed with Sofa bed, Kitchen

Apartment, 1 Queen Bed with Sofa bed, Kitchen | Living area | Flat-screen TV

Apartment, 1 Queen Bed with Sofa bed, Kitchen

  • 377 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Kitchen, Ground Floor

Apartment, 1 Bedroom, Kitchen, Ground Floor | Living area | Flat-screen TV

Apartment, 1 Bedroom, Kitchen, Ground Floor

  • 431 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Balcony

Family Room, Balcony | Blackout drapes, iron/ironing board, bed sheets

Family Room, Balcony

  • 431 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Apartment, 1 Bedroom, Kitchen

Family Apartment, 1 Bedroom, Kitchen | Living area | Flat-screen TV

Family Apartment, 1 Bedroom, Kitchen

  • 484 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Studio, Balcony

Studio, Balcony | Blackout drapes, iron/ironing board, bed sheets

Studio, Balcony

  • 322 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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$247 total
includes taxes & fees
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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Broadwater Keys

3-star apartment in Labrador
This smoke-free apartment building features an outdoor pool, laundry facilities, and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and barbecue grills. Each apartment features a refrigerator, a microwave, and a flat-screen TV. A ceiling fan, a hair dryer, and a shower are among the other amenities that guests will find. Housekeeping is available on request.
Broadwater Keys offers 30 air-conditioned accommodations with hair dryers and irons/ironing boards. Refrigerators and microwaves are provided.

Bathrooms include showers. Flat-screen televisions are featured in guestrooms. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the apartment include an outdoor pool.
Broadwater Keys features an outdoor pool, barbecue grills, and a garden. Wireless Internet access is complimentary. This Gold Coast apartment also offers laundry facilities and express check-out. Onsite covered self parking is complimentary.

Broadwater Keys is a smoke-free property.

Languages

Chinese (Cantonese), English, Filipino, Japanese

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free extended parking on site

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Living spaces

  • Dining table
  • Window screens

Entertainment

  • 42-inch flat-screen TV

Outdoor areas

  • Barbecue grill
  • Garden
  • Outdoor furniture

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (on request)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage

Location highlights

  • In the city center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 30 units
  • Garden
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 24

Check-out

Check-out before 10 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 7:00 PM to 7:00 AM

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned

We should mention

This property does not have elevators
Alcohol is not served or permitted at this property

Property is also known as

Broadwater Keys Apartment Labrador
Broadwater Keys Apartment
Broadwater Keys Labrador
Broadwater Keys
Broadwater Keys Labrador
Broadwater Keys Apartment
Broadwater Keys Apartment Labrador

Broadwater Keys Reviews

Reviews

5.4
Rating 10 - Excellent. 55 out of 434 reviews" "
Rating 8 - Good. 71 out of 434 reviews" "
Rating 6 - Okay. 93 out of 434 reviews" "
Rating 4 - Poor. 94 out of 434 reviews" "
Rating 2 - Terrible. 121 out of 434 reviews" "

5.8/10

Cleanliness

5.8/10

Staff & service

6.0/10

Amenities

4.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

rimmi

Stayed 1 night in Aug 2024

8/10 Good

Karl

Liked: Cleanliness
Pretty clean, comfortable and convenient. Reasonably priced. Would have preferred vehicle to be closer to the accommodation.
Stayed 1 night in Aug 2024

2/10 Terrible

Linda

Disliked: Cleanliness, property conditions & facilities
The accommodation was very poor. Apartment had no smokes alarms, no air con working, no exhaust in bathroom, poorly structured with basic repairs, badly stained mattress, badly stained cooktop, drawer and wardrobe did not fit correctly. Lamp shades looked like someone had stabbed them with slits in them, locking devices were not up to standard. I would not be recommending these apartments and suggest a health inspector review its condition.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, room comfort
Was second stay and found it just as good as first time.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Room comfort
Not happy with stay
Had an issue with a person staying near our room playing loud music until 2.45am. No after hours number or manager available. A lot of visitors during late night and early morning.
Stayed 1 night in Aug 2024

8/10 Good

rod

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very nice owners
Stayed 1 night in Aug 2024

8/10 Good

John

Traveled with family
Very pleased. Value for money and great walks in the area.
Stayed 3 nights in Aug 2024

2/10 Terrible

Jacqueline

Traveled with family
Disliked: Amenities, property conditions & facilities
The door handle into my room was attached with Gaffa tape. No proper locks on doors, just standard push button as you close. Stunk of cigarettes and ashtrays on outdoor table were unemptied. I would not suggest anyone ever stay there
Stayed 2 nights in Jul 2024

6/10 Okay

Bob

It was clean and overall good except it was very, very noisy - the traffic noise coming from both the front of the unit and the back - double glazed windows probably would reduce a lot of that. Plus the shower ran out of hot water very quickly so you couldn't have a decent shower, and that was inconvenient and a big nuisance! I hardly used the hot water in general, and so expected to have a good shower. I'd recommend fitting an efficient shower head that reduces the volume of water, but sprays over a larger area, otherwise your geyser is far too small.
Stayed 8 nights in Jul 2024

8/10 Good

Sarah, Highland Park

Traveled with partner
Liked: Cleanliness, amenities
Staff are always friendly & helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Gloria

Traveled with partner
Was a little small then what I expected
Stayed 1 night in Jun 2024

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities
The place was older and not kept up, did not have elevators or any units that was on or close to ground floor. When we wanted to cancel and get a refund, they had given us the run around and the head manager didn’t even want to come out to discuss anything with us, but sent the sacrificial lamb to deal with us.I don’t recommended this place to anyone, until the place is updated and the pictures were deceptive, make the place look better than the facility actually is. Thank God, for a few dollars more, we were able to secure a beautiful apartment in Broadbeach, with a wonderful owner on premises.
Stayed 5 nights in Jul 2024

6/10 Okay

Mandy

Traveled with family
Liked: Property conditions & facilities
The room was quite nice, the only problem was the noise of the traffic. I didnt realise it was on the main road into gold coast. Hoons rill all ours of the morning
Stayed 1 night in Jul 2024

6/10 Okay

David

Traveled with partner
It was not as it appeared in the advertising. I would rate it at two and a half stars at best.
Stayed 1 night in Jul 2024

4/10 Poor

Sean

Disliked: Property conditions & facilities
This hotel is right on the Gold Coast Highway and the noise is terrible. Couldn't sleep.
Stayed 1 night in Jul 2024

8/10 Good

Pushpa

Stayed 2 nights in Jul 2024

8/10 Good

Megan

Traveled with partner
Liked: Amenities, property conditions & facilities
Had no hassles friendly staff
Stayed 1 night in Jun 2024

4/10 Poor

Richard

Traveled with partner
Disliked: Property conditions & facilities
Not much to like . The Unit was very small and lacked basic kitchen utensils and there were no , towel rails in bathroom. There were no doors to bedroom so was very noisy as near main road. Bathroom safety screen was missing.
Stayed 5 nights in Jun 2024

4/10 Poor

Barry

Disliked: Cleanliness, property conditions & facilities
Thrashed angry plumbing bare concrete in places dirty mouldy tiles you don’t want to walk on won’t be back
Stayed 2 nights in Jun 2024

8/10 Good

Glennys

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff member was cheerful & helpful, not enough car parks, unit was very clean, some laminate peel but ok, bed & sheets were very clean & comfy. however didn't like how the hot water ran out after 3 minutes and had to finish washing hair 20 minutes later when it was hot again? also very noisy traffic as is on a main street corner block. I would not book this again.
Stayed 1 night in Jun 2024

8/10 Good

Joseph

Only down side was the traffic noise
Stayed 1 night in Jun 2024

6/10 Okay

Phillipa

Liked: Cleanliness
Disliked: Property conditions & facilities
What I'd expect for 3 star rating but I desperately needed somewhere safe for an unexpected overnighter on a Saturday near Coomera. Shabby but the bed was top quality and the kitchenette well-equipped and clean. Over-priced.
Stayed 1 night in Jun 2024

8/10 Good

Salina

Stayed 1 night in May 2024

6/10 Okay

Andrew, Byrrill ck

Traveled with partner
Liked: Cleanliness
Good budget accommodation.
Stayed 3 nights in May 2024

10/10 Excellent

Megan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sandcastles is a great place to stay, its clean, quiet and family friendly. The staff are so friendly and accommodating
Stayed 1 night in May 2024