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Browns Broadbeach

2.0 star property

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Photo gallery for Browns Broadbeach

Apartment, 2 Bedrooms | Living area | 40-inch Smart TV with digital channels
Exterior
Exterior
Apartment, 1 Bedroom | Private kitchen | Full-size fridge, microwave, electric kettle, toaster
Villa | Living area | 40-inch Smart TV with digital channels

Reviews

6.0 out of 10

Popular amenities

  • Laundry
  • Pool
  • Kitchen
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
2591 Gold Coast Highway, Mermaid Beach, QLD, 4218
  • Pacific Fair Shopping Centre
    ‪4 min walk‬
  • The Star Gold Coast
    ‪12 min walk‬
  • Gold Coast Convention and Exhibition Centre
    ‪14 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪30 min drive‬

Room options

View all photos for Triple Room

Triple Room | Desk, blackout drapes, iron/ironing board, free WiFi

Triple Room

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 40-inch Smart TV with digital channels

Apartment, 2 Bedrooms

  • 861 sq ft
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 3 Twin Beds

View all photos for Family Apartment, 1 Bedroom

Family Apartment, 1 Bedroom | Living area | 40-inch Smart TV with digital channels

Family Apartment, 1 Bedroom

  • 753 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Apartment, 1 King Bed with Sofa bed

Apartment, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free WiFi

Apartment, 1 King Bed with Sofa bed

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | 40-inch Smart TV with digital channels

Apartment, 1 Bedroom

  • 753 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Desk, blackout drapes, iron/ironing board, free WiFi

Family Room

  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Villa

Villa | Living area | 40-inch Smart TV with digital channels

Villa

  • 1507 sq ft
  • Sleeps 10
  • 2 King Beds, 2 Queen Beds and 2 Twin Beds

View all photos for Superior Apartment

Superior Apartment | Living area | 40-inch Smart TV with digital channels

Superior Apartment

  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

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The price is $83
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$91 total
includes taxes & fees
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About this property

Browns Broadbeach

Motel in Mermaid Beach
This motel features an outdoor pool, laundry facilities, and express check-out. Free wired internet in public areas and free self parking are also provided. Housekeeping is available on request.
Browns Broadbeach offers 20 air-conditioned accommodations with hair dryers and irons/ironing boards. Kitchens offer full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils.

This Gold Coast motel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 40-inch Smart televisions come with digital channels. Housekeeping is provided on request.

Recreational amenities at the motel include an outdoor pool.
Browns Broadbeach features an outdoor pool, laundry facilities, and express check-out. Wired Internet access is complimentary. Complimentary uncovered self parking is available on site.

Browns Broadbeach has designated areas for smoking.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free wired internet

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • No elevator
  • Tile flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 7:00 PM to 7:00 AM

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 100 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited

We should mention

This property does not have elevators
Pool access available from 8:30 AM to 7:00 PM
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Alcohol is not served or permitted at this property

Property is also known as

Browns Broadbeach Motel
Browns Broadbeach Mermaid Beach
Browns Broadbeach Motel Mermaid Beach

Browns Broadbeach Reviews

Reviews

6.0
Rating 10 - Excellent. 8 out of 51 reviews
Rating 8 - Good. 11 out of 51 reviews
Rating 6 - Okay. 12 out of 51 reviews
Rating 4 - Poor. 8 out of 51 reviews
Rating 2 - Terrible. 12 out of 51 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

4.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Sooraj

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location but not very clean
Stayed 4 nights in Jan 2025

4/10 Poor

Patricia

Disliked: Property conditions & facilities
Wry old and tired accomodation. Would not stay there again
Stayed 2 nights in Dec 2024

6/10 Okay

John

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Leigh

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Aapartment was not clean. There weee old biscuits on top of the cupboards and pens & food shoved under the lounge cushion. The pool was stagnant with dead flies in it. I used a pool net one day, it was as bad the next day. There’s a creepy crawly, taking up space, but not turned on. Hot water didn’t work during the day & internet was out for half the stay which meant there was no tv to keep kids quit while getting ready for your day. No power points in main bedroom, no air con or tv in main bedroom fan only has 1 (slow) working speed. Bathroom access in main bedroom, so no privacy, and stinking hot. Does have kitchen sink and a stove top provided (I didn’t use the stove top) which is unusual for motel rooms. Kitchen sink is very handy. Just need the kettle to boil for hot water when washing dishes during the day.
Stayed 5 nights in Dec 2024

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Our stay at Browns was not too bad. I noticed some of the bad reviews, and to be honest, you get what you pay for. in this regards Browns delivered to our expectations
Stayed 4 nights in Dec 2024

2/10 Terrible

Trudy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Yhe place was clean, staff very helpful. Curtains dirty, leaking air conditioner. I have asked for some kind of refund for having to mop continuously. Towel and sheets never help. Fold out sofa not suitable for sleeping on.
Stayed 1 night in Dec 2024

10/10 Excellent

Hollie

Stayed 1 night in Nov 2024

10/10 Excellent

Louise

Great room Quiet Good parking The most comfortable bed I've ever slept on Many thanks
Stayed 3 nights in Dec 2024

6/10 Okay

sarah

Traveled with family and small children
Disliked: Staff & service
It was ok. Room was large, has kitchen but no cooking facilities. Parking available but a "first in best dressed" situation. Undercover parking is not suited to large cars. Pool was nice. Staff were ok, not super helpful but also not useless. Convenient location opposite pacific fair and broadbeach south tram stop. Easy walk to the beach.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Kids running past room and riding scooters on balcony nearly knocking me over!!! Other than that nice spacious rooms 🙂
Stayed 2 nights in Nov 2024

8/10 Good

Jody

Traveled with group
Liked: Cleanliness, staff & service
Suited our needs. A girls night out, only needed a bed for the night. Spacious room, with king bed and a single.
Stayed 1 night in Nov 2024

4/10 Poor

Ricardo

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Lication waa good. Place was not safe. Noises occured for the three nights stay. Yelling, drunken people next door the apartment and other people smoking outside shouting. Rubbish was left outside, thr view was not nice. The whole building requires an immediate uplift. The only positive ia the staff.
Stayed 8 nights in Nov 2024

4/10 Poor

Maria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Definitely not what the pictures show on the internet. The pool was out of order, cockroaches everywhere, the shower was not working properly, the beds were on wheels and kept moving, just a pit and way too expensive for what was offered
Stayed 2 nights in Oct 2024

4/10 Poor

peter

Stayed 2 nights in Jun 2024

2/10 Terrible

Karen

Traveled with group
Disliked: Amenities
Rundown, mould all over bathroom floor. Photos of property obviously take in its hey day and digitised to look current.
Stayed 1 night in Sep 2024

10/10 Excellent

TRACEY

Traveled with family
Liked: Cleanliness, staff & service, amenities
Local area walking near everything casino and pacific fair
Stayed 1 night in Sep 2024

2/10 Terrible

Ash

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They double booked our room and notified us only 6 hours before check in and then set us up at another bodgey hotel 6kms away with a pair of meth heads in the room next door that were sizing us up to rob us.
Stayed 1 night in Aug 2024

4/10 Poor

Edmond-Jon

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lack of on-site staff after hours. Road works, could not sleep. Lack of facilities to basically do any essential things like empty rubbish and wash clothes. All in all, camping fees would suffice for this venue if hot water wasn't provided.
Stayed 15 nights in Jul 2024

2/10 Terrible

Kurt

Liked: Cleanliness
Stayed 1 night in Jul 2024

2/10 Terrible

George

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Melanie

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 5 nights in Jul 2024

6/10 Okay

Dane De

Cheap and ok but waiting for a knockdown!
Stayed 1 night in Jul 2024

2/10 Terrible

Sarah

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Glad we only stayed 1 night, its wasnt a pleasant experience. Left in so much pain from the awful pillows and bed. My partner moved to sleep on the lounge mid way through the night. We left some items behind on accident as we had to leave early but they were apparently unable to be locacted eventually got a call back that 1 of the 2 itrms were located.
Stayed 1 night in Jul 2024

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice lady at reception showed and checked out the room before going in Only issue I had was the electric jug didn’t have the base to it so couldn’t make a coffee or tea
Stayed 1 night in Jun 2024

2/10 Terrible

Andrew

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cheaper than most and i now know why. Room was dirty, desperately needed maintenance and a renovation. Noise from 2 construction sites on either side and the light rail construction at the front. Holes and cracks in the concrete, car parking which was very tight to get in or out of. We stayed 1 night and left the next morning as it was not as good as the photos. Not impressed.
Stayed 2 nights in Jun 2024