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Hilton Surfers Paradise Hotel & Residences

5.0 star property

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Photo gallery for Hilton Surfers Paradise Hotel & Residences

Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, sun loungers
4 Bedroom Penthouse | Living area | 55-inch LCD TV with digital channels, TV, Netflix
Lobby sitting area
4 Bedroom Penthouse | View from room
Ocean Panorama Room with Lounge Access | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa

Explore the area

Map
6 Orchid Ave Surfers Paradise, Surfers Paradise, QLD, 4217
  • Cavill Avenue
    ‪1 min walk‬
  • Surfers Paradise Beach
    ‪5 min walk‬
  • SkyPoint Observation Deck
    ‪9 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪38 min drive‬

Room options

View all photos for Ocean View Suite with Lounge Access

Ocean View Suite with Lounge Access | View from room

Ocean View Suite with Lounge Access

  • 603 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 4 Bedroom Penthouse

4 Bedroom Penthouse | View from room

4 Bedroom Penthouse

  • 1346 sq ft
  • Ocean view
  • Sleeps 10
  • 1 King Bed and 3 Double Beds

View all photos for 2 Bedrooms Residence Ocean View

2 Bedrooms Residence Ocean View | Living area | 55-inch LCD TV with digital channels, TV, Netflix

2 Bedrooms Residence Ocean View

  • 1076 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for 2 Bedrooms Residence

2 Bedrooms Residence | Living area | 55-inch LCD TV with digital channels, TV, Netflix

2 Bedrooms Residence

  • 915 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for 4 Bedrooms Residence Ocean View

4 Bedrooms Residence Ocean View | Living area | 55-inch LCD TV with digital channels, TV, Netflix

4 Bedrooms Residence Ocean View

  • 1238 sq ft
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

View all photos for 3 Bedrooms, 2 Bathrooms Residence Ocean View

3 Bedrooms, 2 Bathrooms Residence Ocean View | Living area | 55-inch LCD TV with digital channels, TV, Netflix

3 Bedrooms, 2 Bathrooms Residence Ocean View

  • 1076 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for 2 Bedroom 2 Bathroom Sky High Residence

2 Bedroom 2 Bathroom Sky High Residence | Living area | 55-inch LCD TV with digital channels, TV, Netflix

2 Bedroom 2 Bathroom Sky High Residence

  • 1076 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Executive Room, 1 King Bed, Business Lounge Access

Executive Room, 1 King Bed, Club Lounge Access | View from room

Executive Room, 1 King Bed, Business Lounge Access

  • 420 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room

King Deluxe Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

King Deluxe Room

  • 409 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King Guest Room

King Guest Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

King Guest Room

  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Panorama Room with Lounge Access

Ocean Panorama Room with Lounge Access | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Ocean Panorama Room with Lounge Access

  • 581 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Residence

1 Bedroom Residence | Living area | 55-inch LCD TV with digital channels, TV, Netflix

1 Bedroom Residence

  • 753 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

3 Bedroom Ocean Sky Suite | Living area | 58-cm Smart TV with digital channels, TV, streaming services

Meriton Suites Surfers Paradise

  • Pool
  • Hot Tub
  • Washer
  • Dryer
4.4 out of 5, Excellent, (865)
$117 nightly
The price is $117 total
includes taxes & fees
Meriton Suites Surfers Paradise

About this property

Hilton Surfers Paradise Hotel & Residences

5-star Gold Coast hotel, connected to the airport in Surfers Paradise
4 outdoor pools, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Hilton Surfers Paradise Hotel & Residences offers 308 air-conditioned accommodations with laptop-compatible safes and espresso makers. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers.

4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Eforea spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.
Hilton Surfers Paradise Hotel & Residences features a full-service spa, 4 outdoor swimming pools, a waterslide, and an indoor pool. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wired and wireless Internet access is complimentary.

This 5-star property offers access to 4 meeting rooms and limo/town car service. Event facilities measuring 10764 square feet (1000 square meters) include conference space. This luxury hotel also offers a children's pool, a hot tub, and a fitness center. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hilton Surfers Paradise Hotel & Residences is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Catch Restaurant - This restaurant specializes in seafood and serves breakfast and dinner. A children's menu is available.
Ms Margot's Bar & Eats - This cocktail bar serves breakfast and light fare. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Languages

Chinese (Mandarin), English, French, Hindi, Italian, Japanese, Korean, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (AUD 27 per night; includes in/out privileges)
  • Valet parking on site (AUD 45 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 45 for adults and AUD 22.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Catch Restaurant
  • Ms Margot's Bar & Eats

Things to do

  • 4 outdoor pools
  • Art gallery
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open select days
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 93 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300 per accommodation, per stay (for stays between 1 January - 31 December)

We have included all charges provided to us by the property.

The listed deposit applies to 3 Bedrooms, 2 Bathrooms Residence Ocean View bookings. The general deposit is AUD 100 per stay for hotel rooms and 1 Bedroom Residence bookings and AUD 200 for 2 Bedrooms Residence bookings.

Optional extras

  • Fee for buffet breakfast: approximately AUD 45 for adults and AUD 22.5 for children
  • Self parking fee: AUD 27 per night (in/out privileges)
  • Valet parking fee: AUD 45 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Surfers Paradise
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel
Hotel Hilton Surfers Paradise
Surfers Paradise Hilton
Surfers Paradise Hilton Hotel
Hilton Surfers Paradise Hotel & Residences Gold Coast
Hilton Surfers Paradise Hotel And Residences
Hilton Surfers Paradise Residences Gold Coast
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel Residences
Hilton Surfers Paradise Hotel & Residences Resort
Hilton Surfers Paradise Hotel & Residences Surfers Paradise

Hilton Surfers Paradise Hotel & Residences Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 547 out of 1009 reviews
Rating 8 - Good. 221 out of 1009 reviews
Rating 6 - Okay. 115 out of 1009 reviews
Rating 4 - Poor. 66 out of 1009 reviews
Rating 2 - Terrible. 60 out of 1009 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Danelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Stayed 1 night in Feb 2025

6/10 Okay

Mahmood

Disliked: Cleanliness
It was average the room smelt a little damp
Stayed 2 nights in Feb 2025

8/10 Good

david

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Feb 2025

10/10 Excellent

Ghazi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay will be back later on this year
Stayed 2 nights in Feb 2025

10/10 Excellent

Murat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were absolutely fantastic and their services
Stayed 8 nights in Feb 2025

8/10 Good

Ali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place convenient but they should have the parking for residents for free rather being charged
Stayed 4 nights in Feb 2025

10/10 Excellent

Kai

Liked: Cleanliness
Stayed 3 nights in Feb 2025

8/10 Good

Carmel

Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Stayed 5 nights in Feb 2025

10/10 Excellent

Tarsem

Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 3 nights in Feb 2025

10/10 Excellent

Sharon Joy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Hilton with a family of 6 (4 children). Service was exceptional- from looking after our bags prior to check in and offering us passes to the pool, to free gifts for the children, exceptional buffet breakfast with something for everyone, kitchen facilities in the room and a concierge desk that was more than helpful with advice and guidance around transport. Would not fault the Hilton in any way and would highly recommend and stay there again as a family or just as a couple.
Stayed 6 nights in Jan 2025

10/10 Excellent

Salma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was really nice location nd nice hotel
Stayed 2 nights in Feb 2025

6/10 Okay

Steve

Stayed 3 nights in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view and location

Amazing ocean view room with access to the lounge . Nothing was too much trouble - great location and impeccable service
Stayed 3 nights in Feb 2025

6/10 Okay

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 2 nights in Jan 2025

10/10 Excellent

jagjit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in sea facing executive room. Fantastic panoromic view from level 12 though we were not at higher levels but still view was serene. Only minor issue that we had was noise at the evenings from party revellers and street noise as it is the busiest block in the surfer paradise. Hotel room, view, morning sunrise view from the bed, their breakfast and lite canopy treat at the evening are just awesome.
Stayed 2 nights in Jan 2025

6/10 Okay

Rafid

Stayed 6 nights in Jan 2025

10/10 Excellent

Margaret Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Overall we loved the property… views exceptional…staff all friendly and professional We will be back!
Stayed 3 nights in Jan 2025

10/10 Excellent

Emmanuel Nwanneka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best experience with a serene atmosphere
Stayed 2 nights in Jan 2025

10/10 Excellent

Sharengan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service staff and property well maintained. Their Gateway SMS communication to keep checking up on our needs is something I have never experienced in any other hotels. Only place to stay in Surfers Paradise. Loved the Executive lounge rooms and perks.
Stayed 3 nights in Jan 2025

10/10 Excellent

Myat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Big room.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kate

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staff were lovely
Stayed 7 nights in Jan 2025

10/10 Excellent

Monalisa, CASULA

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

huihan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible hotel with old facilities
Stayed 3 nights in Jan 2025