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Hilton Surfers Paradise Hotel & Residences

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Surfers Paradise Hotel & Residences

Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, sun loungers
Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, sun loungers
2 Bedroom 2 Bathroom Sky High Residence | Private kitchen | Espresso maker, coffee/tea maker, electric kettle
King Deluxe Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
4 Bedroom Penthouse | View from room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Breakfast available
  • Spa
  • Room service

Explore the area

Map
6 Orchid Ave Surfers Paradise, Surfers Paradise, QLD, 4217
  • Cavill Avenue
    1 min walk
  • Kathmandu Momo House & Bar
    1 min walk
  • Cypress Avenue Station
    7 min walk
  • Surfers Paradise, QLD (SFP)
    1 min walk

Room options

View all photos for Ocean View Suite with Lounge Access

Ocean View Suite with Lounge Access | View from room

Ocean View Suite with Lounge Access

  • 603 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 4 Bedroom Penthouse

4 Bedroom Penthouse | View from room

4 Bedroom Penthouse

  • 1346 sq ft
  • Ocean view
  • Sleeps 10
  • 1 King Bed and 3 Double Beds

View all photos for 2 Bedrooms Residence Ocean View

2 Bedrooms Residence Ocean View | Living area | 55-inch LCD TV with digital channels, TV, Netflix

2 Bedrooms Residence Ocean View

  • 1076 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for 2 Bedrooms Residence

2 Bedrooms Residence | Living area | 55-inch LCD TV with digital channels, TV, Netflix

2 Bedrooms Residence

  • 915 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for 4 Bedrooms Residence Ocean View

4 Bedrooms Residence Ocean View | Living area | 55-inch LCD TV with digital channels, TV, Netflix

4 Bedrooms Residence Ocean View

  • 1238 sq ft
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

View all photos for 3 Bedrooms, 2 Bathrooms Residence Ocean View

3 Bedrooms, 2 Bathrooms Residence Ocean View | Living area | 55-inch LCD TV with digital channels, TV, Netflix

3 Bedrooms, 2 Bathrooms Residence Ocean View

  • 1076 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for 2 Bedroom 2 Bathroom Sky High Residence

2 Bedroom 2 Bathroom Sky High Residence | Living area | 55-inch LCD TV with digital channels, TV, Netflix

2 Bedroom 2 Bathroom Sky High Residence

  • 1076 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Executive Room, 1 King Bed, Business Lounge Access

Executive Room, 1 King Bed, Club Lounge Access | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, 1 King Bed, Business Lounge Access

  • 420 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room

King Deluxe Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

King Deluxe Room

  • 409 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King Guest Room

King Guest Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

King Guest Room

  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Panorama Room with Lounge Access

Ocean Panorama Room with Lounge Access | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Ocean Panorama Room with Lounge Access

  • 581 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Residence

1 Bedroom Residence | Living area | 55-inch LCD TV with digital channels, TV, Netflix

1 Bedroom Residence

  • 753 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Pool

QT Gold Coast

Pool
Hot Tub
Spa
Free WiFi
4.3 out of 5, Excellent, (1005)
The price is $275
per night
$303 total
includes taxes & fees
Jan 16 - Jan 17
QT Gold Coast

About this property

Hilton Surfers Paradise Hotel & Residences

5-star Gold Coast hotel, connected to a shopping center in Surfers Paradise
4 outdoor pools, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Hilton Surfers Paradise Hotel & Residences offers 308 air-conditioned accommodations with laptop-compatible safes and espresso makers. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers.

4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Eforea spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.
Hilton Surfers Paradise Hotel & Residences features a full-service spa, 4 outdoor swimming pools, an indoor pool, and a spa tub. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wired and wireless Internet access is complimentary.

This 5-star property offers access to 4 meeting rooms and limo/town car service. Event facilities measuring 10764 square feet (1000 square meters) include conference space. This luxury hotel also offers a children's pool, a fitness center, and a sauna. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hilton Surfers Paradise Hotel & Residences is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Catch Restaurant - This restaurant specializes in seafood and serves breakfast and dinner. A children's menu is available.
Ms Margot's Bar & Eats - This cocktail bar serves breakfast and light fare. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Languages

Chinese (Mandarin), English, French, Hindi, Italian, Japanese, Korean, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (AUD 27 per night; includes in/out privileges)
  • Valet parking on site (AUD 45 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 45 for adults and AUD 22.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Catch Restaurant
  • Ms Margot's Bar & Eats

Things to do

  • 4 outdoor pools
  • Art gallery
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Spa tub
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open select days
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 93 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300 per accommodation, per stay (for stays between 1 January - 31 December)

We have included all charges provided to us by the property.

The listed deposit applies to 3 Bedrooms, 2 Bathrooms Residence Ocean View bookings. The general deposit is AUD 100 per stay for hotel rooms and 1 Bedroom Residence bookings and AUD 200 for 2 Bedrooms Residence bookings.

Optional extras

  • Fee for buffet breakfast: approximately AUD 45 for adults and AUD 22.5 for children
  • Self parking fee: AUD 27 per night (in/out privileges)
  • Valet parking fee: AUD 45 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Surfers Paradise
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel
Hotel Hilton Surfers Paradise
Surfers Paradise Hilton
Surfers Paradise Hilton Hotel
Hilton Surfers Paradise Hotel & Residences Gold Coast
Hilton Surfers Paradise Hotel And Residences
Hilton Surfers Paradise Residences Gold Coast
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel Residences
Hilton Surfers Paradise Hotel & Residences Resort
Hilton Surfers Paradise Hotel & Residences Surfers Paradise

Hilton Surfers Paradise Hotel & Residences Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 507 out of 1004 reviews" "
Rating 8 - Good. 232 out of 1004 reviews" "
Rating 6 - Okay. 118 out of 1004 reviews" "
Rating 4 - Poor. 79 out of 1004 reviews" "
Rating 2 - Terrible. 68 out of 1004 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and property for a family holiday
Stayed 5 nights in Sep 2024

10/10 Excellent

Vicki, na

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great! Any questions or requests were answered or catered to promptly! Would definitely stay there again!
Stayed 7 nights in Sep 2024

8/10 Good

Wayne

Stayed 3 nights in Sep 2024

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2024

8/10 Good

Delia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Sep 2024

10/10 Excellent

Cherol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Friendly staff. Easy access to parking. Very clean hotel, beautiful view from the room I stayed in. Will definitely stay again on my next trip to Surfers Paradise.
Stayed 1 night in Sep 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to thank Alex on the reception desk, she welcomed us in and we had a wonderful stay with great beach view. Also we had a great stay and reception were quick to answer calls and assist. Thank you
Stayed 3 nights in Sep 2024

10/10 Excellent

Lea

Traveled with family
Liked: Cleanliness, staff & service
Great location, spa was amazing.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Susi

Traveled with partner
Disliked: Amenities
The hilton should be better, the little things that used to make it special are gone, no amenity packs, no toothbrush, no bath salts, juat some bodywash afixed to the wall. Also extrem staff shortage, I guess Management initiative, room was not cleaned by 16:30, after a whole day out, this is unexpectable. While the room was really quite nice, the noise from outside was unbearable, party till 3am and 5:30 rubbish collection. Don't bother with the Hilton, any hotel will do
Stayed 3 nights in Sep 2024

4/10 Poor

JASON

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Marcia

Stayed 1 night in Sep 2024

6/10 Okay

Tiana

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Booked through app and only told about 5 star accommodation and there was no anything like it ... no robes, dirty grout in bathroom bed was not to die for television didnt work... then was told nobody could assist as i booked residence not hotel... It was a special occasion and i had prepaid only to be left very dissapointed
Stayed 1 night in Sep 2024

10/10 Excellent

Kimberley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, room clean and spacious, pools were lovely
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

ajitkumar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy from the nightclub across the road.No sleep
Stayed 1 night in Sep 2024

8/10 Good

Alicia, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Ida

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it all
Stayed 1 night in Sep 2024

10/10 Excellent

Brendan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All I need to say is one word HILTON! Everything is above standard from the minute you arrive until it's time to leave. If you want to relax & enjoy yourself which is essentially what your holiday is for, then place yourself in the hands of these people, you will not be disappointed. Great work Hilton staff at all levels from Concierge, cleaning, reception, food & beverage & all the behind the scenes management, you all score 10 out of 10 with me. Thanks for a relaxing stay. P.S. Love the 11am check out time.
Stayed 1 night in Sep 2024

10/10 Excellent

Rachael

Stayed 1 night in Sep 2024

10/10 Excellent

Hanna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was 5 star day and night
Stayed 3 nights in Sep 2024

4/10 Poor

Vaughan

Stayed 3 nights in Aug 2024

8/10 Good

Artem

Stayed 1 night in Jul 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to line up to check in which took some time waiting for other customers to ask many stupid questions There should be a online check in like other places do Awesome view and position in Surfers, right in the middle of everything I was lead to believe that I would have a spa or jetted bath in my room This was a really big let down for me Room was clean and beautiful looking There is no price list for the mini bar, I looked very hard for one, that's just not right considering how mini bars are notoriously overpriced
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024