Hilton Surfers Paradise Hotel & Residences

5.0 star property

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Photo gallery for Hilton Surfers Paradise Hotel & Residences

Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, sun loungers
King Deluxe Room | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters
4 Bedroom Penthouse | View from room
4 Bedroom Penthouse | Living area | 55-inch LCD TV with digital channels, TV, Netflix
4 Bedroom Penthouse | Living area | 55-inch LCD TV with digital channels, TV, Netflix

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Spa

Explore the area

Map
6 Orchid Ave Surfers Paradise, Surfers Paradise, QLD, 4217
  • Cavill Avenue
    ‪2 min walk‬
  • Surfers Paradise Beach
    ‪2 min walk‬
  • SkyPoint Observation Deck
    ‪9 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪26 min drive‬

Room options

Ocean View Suite with Lounge Access

7.4 out of 10
Good
(8 reviews)
  • 603 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

4 Bedroom Penthouse

  • 1346 sq ft
  • Ocean view
  • Sleeps 10
  • 1 King Bed and 3 Double Beds

2 Bedrooms Residence Ocean View

9.0 out of 10
Wonderful
(44 reviews)
  • 1076 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

2 Bedrooms Residence

8.0 out of 10
Very good
(17 reviews)
  • 915 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

4 Bedrooms Residence Ocean View

  • 1238 sq ft
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

3 Bedrooms, 2 Bathrooms Residence Ocean View

9.4 out of 10
Exceptional
(15 reviews)
  • 1076 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

2 Bedroom 2 Bathroom Sky High Residence

8.6 out of 10
Excellent
(11 reviews)
  • 1076 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

Executive Room, 1 King Bed, Business Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • 420 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

King Deluxe Room

8.4 out of 10
Very good
(38 reviews)
  • 409 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

King Guest Room

9.2 out of 10
Wonderful
(47 reviews)
  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Ocean Panorama Room with Lounge Access

8.4 out of 10
Very good
(26 reviews)
  • 581 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

1 Bedroom Residence

9.2 out of 10
Wonderful
(10 reviews)
  • 753 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hilton Surfers Paradise Hotel & Residences

5-star Gold Coast resort, connected to a shopping center in Surfers Paradise
4 outdoor pools, a full-service spa, and an indoor pool are available at this smoke-free resort. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Hilton Surfers Paradise Hotel & Residences offers 308 air-conditioned accommodations with laptop-compatible safes and espresso makers. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers.

4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Eforea Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.
Hilton Surfers Paradise Hotel & Residences features a full-service spa, 4 outdoor swimming pools, a waterslide, and an indoor pool. Dining options at the resort include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Wired and wireless Internet access is complimentary.

This 5-star property offers access to 4 meeting rooms and limo/town car service. Event facilities measuring 10764 square feet (1000 square meters) include conference space. This luxury resort also offers a children's pool, a hot tub, and a fitness center. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hilton Surfers Paradise Hotel & Residences is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Catch Restaurant - This restaurant specializes in seafood and serves breakfast and dinner. A children's menu is available.
Ms Margot's Bar & Eats - This cocktail bar serves breakfast and light fare. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Languages

Chinese (Mandarin), English, French, Hindi, Italian, Japanese, Korean, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (AUD 27 per night; includes in/out privileges)
  • Valet parking on site (AUD 45 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 45 for adults and AUD 22.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Catch Restaurant
  • Ms Margot's Bar & Eats

Things to do

  • 4 outdoor pools
  • Art gallery
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open select days
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 93 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property hosts Schoolies celebrations from November 22-December 6, 2025. During this time, guests should expect a high level of noise at the property and traffic restrictions in the area surrounding the property.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300 per accommodation, per stay (for stays between 1 January - 31 December)

We have included all charges provided to us by the property.

The listed deposit applies to 3 Bedrooms, 2 Bathrooms Residence Ocean View bookings. The general deposit is AUD 100 per stay for hotel rooms and 1 Bedroom Residence bookings and AUD 200 for 2 Bedrooms Residence bookings.

Optional extras

  • Fee for buffet breakfast: approximately AUD 45 for adults and AUD 22.5 for children
  • Self parking fee: AUD 27 per night (in/out privileges)
  • Valet parking fee: AUD 45 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Surfers Paradise
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel
Hotel Hilton Surfers Paradise
Surfers Paradise Hilton
Surfers Paradise Hilton Hotel
Hilton Surfers Paradise Hotel & Residences Gold Coast
Hilton Surfers Paradise Hotel And Residences
Hilton Surfers Paradise Residences Gold Coast
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel Residences
Hilton Surfers Paradise Hotel & Residences Resort
Hilton Surfers Paradise Hotel & Residences Surfers Paradise

Hilton Surfers Paradise Hotel & Residences Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 549 out of 1003 reviews
Rating 8 - Good. 218 out of 1003 reviews
Rating 6 - Okay. 115 out of 1003 reviews
Rating 4 - Poor. 68 out of 1003 reviews
Rating 2 - Terrible. 53 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary gift.

The room and amenities were perfect. Only thing, we weren’t aware that the nightclub across the road would keep us awake until 2.30am.
Stayed 1 night in Mar 2025

4/10 Poor

Jodie

Disliked: Cleanliness, staff & service, property conditions & facilities
Every day I had to chase the housekeeping department asking when the room would be serviced. When they finaly came to the room it was after 4.00pm. Room wasn't dusted or vacuumed for ten days. Curtians were broken and after numerous times asking the housekeeping department to repair them I had to ask to talk to the manager regarding these issues. They gifted us a $100 dining credit and two bottles of juice but after check out they charged my credit card the $100 dining credit which I'm still waiting to be credited back.
Stayed 10 nights in Mar 2025

10/10 Excellent

Laurence

Stayed 3 nights in Mar 2025

10/10 Excellent

Peichen

Stayed 1 night in Mar 2025

10/10 Excellent

Chang

Stayed 4 nights in Feb 2025

10/10 Excellent

Hussin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

joshua

Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Room
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

We had a great stay at Hilton, comfortable, clean and very nice beach view. We will definitely come back
Stayed 1 night in Mar 2025

10/10 Excellent

Rawan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so glad to have picked this hotel, it was unfortunate though that we were there during the alfred cyclone! The team mitch and dave and kim done everything they could to make our stay pleasant especially that we have little kids! Thank you kim for all those thoughtful things you done for my daughters birthday! Appreciate it! Hopefully see you all the next time!
Stayed 7 nights in Mar 2025

10/10 Excellent

Paul

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were at a function in house so it was convenient. The staff were superd, every single one of them were friendly & very helpful. The only thing we found lacking was a lounge or a bar to hang out at in the hotel after we had dinner in the restaurant. We had to leave the hotel for that and would have preferred to stay in the comfort of the hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Irshad

Stayed 1 night in Feb 2025

10/10 Excellent

Amrita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Kane Michael

Stayed 4 nights in Feb 2025

10/10 Excellent

Alyssia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hilton surfers paradise during Cyclone Alfred, in fact with flight cancellations we are still staying at the Hilton. They’ve been absolutely amazing, we came over for my son’s 9th birthday and the staff were absolutely amazing. It didn’t matter which staff we dealt with they were awesome! They went above & beyond for my son’s birthday!! I would recommend the Hilton to everyone!! We have a 3 bedroom apartment for the 5 of us (4 Adults, 1 child) it’s an amazing set up and has worked extremely well for us! I can’t thank all the staff that have been here working rather than being at home safe with their families and looking after their homes.
Stayed 5 nights in Mar 2025

8/10 Good

Ellen

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the heart of Surfers. Very easy to navigate into town.
Stayed 1 night in Feb 2025

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Always willing to assist, nothing is ever a hassle. Apartment are reasonably clean & modern. So conveniently located.
Stayed 6 nights in Feb 2025

10/10 Excellent

ENG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel

great stay albeit during the noisy schoolies period
Stayed 1 night in Nov 2024

4/10 Poor

Darryl

Stayed 2 nights in Feb 2025

8/10 Good

Marwa

Stayed 3 nights in Jan 2025

6/10 Okay

nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing view

My daughter and I stayed in a two bedroom apartment on level 29. The view was absolutely amazing room was nice. The bed was super comfortable and it was nice and quiet. The only thing that was disappointing which I forgot about from my last stay, was how cold the pool is. It really doesn’t get enough sun, so it is super cold. The hotel is in a great location with everything at your doorstep.
Stayed 2 nights in Feb 2025

10/10 Excellent

Harkanwardeep Singh Harkanwardeep

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilton itself is a class
Stayed 3 nights in Feb 2025

2/10 Terrible

khatera

Disliked: Property conditions & facilities
Property claims to be 5 star but thr condition of hotel is 1 star
Stayed 2 nights in Feb 2025