Hope Harbour Hotel

3.0 star property

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Photo gallery for Hope Harbour Hotel

Exterior
Marina Harbour View 2 Beds with Balcony | 1 bedroom, desk, blackout drapes, iron/ironing board
Front of property
1 bedroom, desk, blackout drapes, iron/ironing board
2 Beds with Balcony | 1 bedroom, desk, blackout drapes, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Bar
  • Pool
  • Free WiFi
  • Laundry

Explore the area

Map
11 John Lund Dr, Hope Island, QLD, 4212
  • Sanctuary Cove Marina
    ‪4 min drive‬
  • Warner Bros. Movie World
    ‪10 min drive‬
  • Dreamworld
    ‪10 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪44 min drive‬

Room options

2 Beds with Balcony

  • Sleeps 4
  • 2 Queen Beds

Marina Harbour View 2 Beds with Balcony

  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

Standard Room 2 Beds

  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hope Harbour Hotel

3-star hotel in Hope Island
2 outdoor pools, a golf course, and a restaurant are available at this hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Hope Harbour Hotel offers 51 accommodations with irons/ironing boards and blackout drapes/curtains. Bathrooms include bathtubs or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site along with a fitness center.
Hope Harbour Hotel features 2 outdoor swimming pools, a golf course, and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, barbecue grills, and a picnic area. Onsite covered self parking is complimentary.

Hope Harbour Hotel has designated areas for smoking.

A complimentary manager's reception is offered each day.
Hope Harbour Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Direct access to the beach
  • Dock
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Elevator
  • Front entrance ramp
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom

Food and drink

  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay
  • Towels fee: AUD 8 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: AUD 25 per day; may vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hope Harbour Hotel Hotel
Hope Harbour Hotel Hope Island
Hope Harbour Hotel Hotel Hope Island

Hope Harbour Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 296 out of 1007 reviews
Rating 8 - Good. 224 out of 1007 reviews
Rating 6 - Okay. 172 out of 1007 reviews
Rating 4 - Poor. 128 out of 1007 reviews
Rating 2 - Terrible. 187 out of 1007 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

J'aimee

Stayed 1 night in Apr 2025

6/10 Okay

Penney

Stayed 1 night in Dec 2024

6/10 Okay

Penney

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Have stayed here a few times now and it has been great, very affordable, comfortable, clean room, friendly staff and patrons. Unfortunately this stay the shower was mouldy, the toilet leaked water so the floor in the bathroom was constantly wet, the kitchenette was clean but there was only 1 coffee cup in the room, no knives and forks and no tea towel or dish washing detergent. Was a bit disappointed this stay but at least the beds are comfortable and the view is always spectacular.
Stayed 1 night in Apr 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

Just a quick overnight stay but was in a great location for us. Was comfortable with a lovely view. Having the restaurant there was so good.
Our view
Night sky from the restaurant
Stayed 1 night in Mar 2025

10/10 Excellent

Connie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Kirsty

Liked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Hans

Stayed 1 night in Jun 2024

10/10 Excellent

Bryan

Liked: Staff & service
Receptionist was very helpful. Comfortable bed
Stayed 1 night in Apr 2025

10/10 Excellent

John

Stayed 1 night in Mar 2025

2/10 Terrible

Kim

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My advice is find alternative accommodation the lack of staff & customer service is a joke cleanliness was below average, no wifi to entertain teens or stream movies.. staff had zero care factor Avoid if possible
Stayed 1 night in Apr 2025

8/10 Good

Samantha, Adelaide

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
This property needs a little TLC but should get better with surrounding growth.
Stayed 3 nights in Mar 2025

8/10 Good

Sharon

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

2/10 Terrible

Pamela

Disliked: Staff & service

No customer service or care

We couldn’t go because of cyclone Alfred, tried calling many times over 2 days - no answer, sent an email - no response and also tried their online chat - no response. I don’t even know if they were there for other guests. Absolutely appalling.
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The Asian Lady at reception so helpful
Stayed 1 night in Mar 2025

2/10 Terrible

Les

Disliked: Staff & service
Following two emails direct to the hotel and 4 phone calls I have had NO reply to any communication. Lack of courtesy and manners have prompted a disappointing review.
Stayed 2 nights in Mar 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again, they had a few hicups with internet and water as they had just had a tropical low come through but staff were very friendly and helpful
Stayed 2 nights in Mar 2025

10/10 Excellent

Gilly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a quick one night stopover but the room was lovely overlooking the marina … very quiet and peaceful … clean and well furnished… having read some bad reviews I was a bit dubious but we had a great stay … ate a casual dinner out in the terrace and breakfast there the next morning…. Staff were all pleasant and helpful… an absolute bargain for what we paid.. would definitely stay again x
Stayed 1 night in Mar 2025

6/10 Okay

Sandra

Liked: Staff & service
Disliked: Cleanliness
Placed in a room that needed renovating . Shower was mouldy. No tea towels, no wine glasses, no jiffy cloth. The bed was clean and comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Stayed 5 nights in Mar 2025

6/10 Okay

kim

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Feb 2025

6/10 Okay

Albin

Liked: Staff & service
Good location.You get what you pay for
Stayed 2 nights in Mar 2025

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Affordable Comfort

We had beautiful Harbour Views. Which was amazing for the price we paid. 2 x queen beds. There were a few maintenance issues. But we were not bothered by that, due to the fair pricing
Stayed 1 night in Mar 2025

2/10 Terrible

Wayne

Disliked: Cleanliness, property conditions & facilities
I feel I should be fully refunded for my stay there it was absolutely disgusting if I could give it a score on the minus I would
Stayed 4 nights in Mar 2025

4/10 Poor

Kim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room stunk of dirty sweat and cigarette despite a sign stating $1800 fine for smoking, sheets didn't look like they were clean, rubbish bin in cupboard hadn't been emptied, toilet seat was up when I arrived, Curtains were grey full of dirt not white.
Stayed 1 night in Mar 2025

10/10 Excellent

Mick

Stayed 1 night in Mar 2025