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Hope Harbour Hotel

3.0 star property

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Photo gallery for Hope Harbour Hotel

Exterior
BBQ/picnic area
Desk, blackout drapes, iron/ironing board, bed sheets
Exterior
2 Beds with Balcony | Desk, blackout drapes, iron/ironing board, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Bar
  • Pool
  • Free WiFi
  • Laundry

Explore the area

Map
11 John Lund Dr, Hope Island, QLD, 4212
  • Warner Bros. Movie World
    ‪11 min drive‬
  • Dreamworld
    ‪12 min drive‬
  • Sanctuary Cove Marina
    ‪12 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪53 min drive‬

Room options

View all photos for 2 Beds with Balcony

2 Beds with Balcony | Desk, blackout drapes, iron/ironing board, bed sheets

2 Beds with Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Marina Harbour View 2 Beds with Balcony

Marina Harbour View 2 Beds with Balcony | Desk, blackout drapes, iron/ironing board, bed sheets

Marina Harbour View 2 Beds with Balcony

  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 2 Beds

Desk, blackout drapes, iron/ironing board, bed sheets

Standard Room 2 Beds

  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hope Harbour Hotel

3-star hotel in Hope Island
2 outdoor pools, a golf course, and a restaurant are available at this hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Hope Harbour Hotel offers 51 accommodations with irons/ironing boards and blackout drapes/curtains. Bathrooms include bathtubs or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site along with a fitness center.
Hope Harbour Hotel features 2 outdoor swimming pools, a golf course, and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, barbecue grills, and a picnic area. Onsite covered self parking is complimentary.

Hope Harbour Hotel has designated areas for smoking.

A complimentary manager's reception is offered each day.
Hope Harbour Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Direct access to the beach
  • Dock
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Elevator
  • Front entrance ramp
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom

Food and drink

  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay
  • Towels fee: AUD 8 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: AUD 25 per day; may vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Hope Harbour Hotel Hotel
Hope Harbour Hotel Hope Island
Hope Harbour Hotel Hotel Hope Island

Hope Harbour Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 238 out of 807 reviews
Rating 8 - Good. 182 out of 807 reviews
Rating 6 - Okay. 134 out of 807 reviews
Rating 4 - Poor. 106 out of 807 reviews
Rating 2 - Terrible. 147 out of 807 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2024

6/10 Okay

Katie

Traveled with family
Disliked: Staff & service
All the staff at reception were under age. We only saw 1 adult, in housekeeping, during our 5 day stay. There was no daily housekeeping. We put our rubbish bins outside so they would be collected. To receive a clean towel we had to return the dirty ones to reception to exchange them instead of just getting another towel. This was ridiculous as there was no daily housekeeping. Was cheap accommodation so no real complaints. Staff should let guests know that there won't be any daily service to the room. There was a dirty towel and tshirt hanging on pool fence for the 5 days, no staff bothered to remove. Unprofessional establishment but tidy enough s kids enjoyed the pool.
Stayed 4 nights in Dec 2024

8/10 Good

Finn Niclas

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Scott

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

John

Disliked: Property conditions & facilities
Very run down. Basic things don't work.
Very run down. Basic things don't work. Lift turned off to save electricity during morning at check out time. Poorly lit and signed staircase. Just a matter of time till an accident happens. Restaurant is a joke, Terrible and not open for breakfast.
Stayed 4 nights in Sep 2024

2/10 Terrible

Simon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
Just read the reviews online Would not recommendation very very dirty, a nice location though so it’s a shame.
Shower is very disgusting
Stayed 2 nights in Dec 2024

10/10 Excellent

Caimen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Neil

Traveled with partner
Liked: Amenities
We had to ask where to park, where was our room etc. No directions given automatically, and then due to a language barrier, we were shown the opposite way to our rooms. When we opened the door, I could hardly breathe due to bleach being poured over most surfaces in the bathroom and just left, so I needed to wash everything down and clean it, not game to ask to have it cleaned in case they poured more bleach around. The bar area, garden and surrounds were untidy with rubbish. No one seemed to notice. Really enjoyed getting out and dining at the Thai restaurant which was walking distance along the esplanade. A family business who take pride in their service and food. The opposite to the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Carmen

Traveled with family
Liked: Cleanliness, staff & service
Close to movie world , easy check in , good price , room very clean , building needs renovation but no deposit to put down and has all we need for one night . Would start there again
Stayed 1 night in Dec 2024

8/10 Good

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, quiet and everything was neat, would stay there again
Stayed 2 nights in Dec 2024

8/10 Good

Narelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the Marina! Quiet. Parking was good. Food - average. Music too loud for a small bar space but a great musician. Great price.
Stayed 1 night in Dec 2024

10/10 Excellent

Rosana

Stayed 2 nights in Nov 2024

2/10 Terrible

Nicole

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Jodie

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Cleanliness needs to be addressed
Stayed 4 nights in Dec 2024

8/10 Good

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt very safe at the motel. The staff were welcoming. The food was good and very reasonable prices. I will definitely stay here again.
Stayed 2 nights in Dec 2024

4/10 Poor

Margaret

Traveled with group
Liked: Cleanliness, property conditions & facilities
Tried to cancel booking before we got there. Not welcoming. Changed room to level 2 stating lift access for Walker- no mention of 4 stairs! No thanks for you inconsideration! Buffet was appallingly short of food other than Moreton Bay bugs and King prawns! If you like them and them only! You enjoyed your meal! Room excellent in an attempt to lull you to sleep among the noise crest by those wasting time and screaming go outside
Stayed 1 night in Dec 2024

10/10 Excellent

Albert

Stayed 1 night in Nov 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
👍👍
Stayed 1 night in Dec 2024

2/10 Terrible

STUART

Never got to stay there
We never got to stay there because they closed check-in at 8pm instead of 9pm as stated on their website and the booking info.
Stayed 1 night in Dec 2024

8/10 Good

Albert

Liked: Room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Ray

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Restaurant was dismal nothing cooked fresh Service desk was lazy and distracted with poor service Room was dirty, out dated and found old food under beds Not wroth the money or drive to get there. Will never go back again
Stayed 1 night in Dec 2024

2/10 Terrible

Jay

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
We rang ahead of paid reservation saying we will be arriving at 1030pm we were promised to be given a key once we arrive and to ring the number provided. After 50 phone calls we were told by a cleaner that no one is coming and they couldn’t help us and locked the reception and my husband and 11 yr old daughter were left on John Lund drive without a place to stay ! Horrible experience. No apologies. They eventually got a taxi to another hotel . Other guests were checking out early because lock on their door didn’t work and it was noisy and no security. Would not recommend.
Stayed 2 nights in Dec 2024

6/10 Okay

Jennifer

The area was peaceful and relaxing overlooking the Marina. The bed was very comfortable however there were no plugs in the bathroom to either use the bath or sink, the kitchenette tap was loose, the shower handle was hard to move and the water constantly changes from cold to very hot. Overall was clean and roomy but small maintenance and upkeep is needed
Stayed 2 nights in Dec 2024

10/10 Excellent

Zali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024