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Hope Harbour Hotel

3.0 star property

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Photo gallery for Hope Harbour Hotel

Exterior
2 Beds with Balcony | 1 bedroom, desk, blackout drapes, iron/ironing board
BBQ/picnic area
1 bedroom, desk, blackout drapes, iron/ironing board
Front of property

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Bar
  • Pool
  • Free WiFi
  • Laundry

Explore the area

Map
11 John Lund Dr, Hope Island, QLD, 4212
  • Sanctuary Cove Marina
    ‪4 min drive‬
  • Warner Bros. Movie World
    ‪10 min drive‬
  • Dreamworld
    ‪10 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪44 min drive‬

Room options

View all photos for 2 Beds with Balcony

2 Beds with Balcony | 1 bedroom, desk, blackout drapes, iron/ironing board

2 Beds with Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Marina Harbour View 2 Beds with Balcony

Marina Harbour View 2 Beds with Balcony | 1 bedroom, desk, blackout drapes, iron/ironing board

Marina Harbour View 2 Beds with Balcony

  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 2 Beds

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room 2 Beds

  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Standard Twin Room | 1 bedroom, individually decorated, individually furnished, desk

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The price is $323 total
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About this property

Hope Harbour Hotel

3-star hotel in Hope Island
2 outdoor pools, a golf course, and a restaurant are available at this hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Hope Harbour Hotel offers 51 accommodations with irons/ironing boards and blackout drapes/curtains. Bathrooms include bathtubs or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site along with a fitness center.
Hope Harbour Hotel features 2 outdoor swimming pools, a golf course, and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, barbecue grills, and a picnic area. Onsite covered self parking is complimentary.

Hope Harbour Hotel has designated areas for smoking.

A complimentary manager's reception is offered each day.
Hope Harbour Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Direct access to the beach
  • Dock
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Elevator
  • Front entrance ramp
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom

Food and drink

  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay
  • Towels fee: AUD 8 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: AUD 25 per day; may vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hope Harbour Hotel Hotel
Hope Harbour Hotel Hope Island
Hope Harbour Hotel Hotel Hope Island

Hope Harbour Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 285 out of 959 reviews
Rating 8 - Good. 212 out of 959 reviews
Rating 6 - Okay. 159 out of 959 reviews
Rating 4 - Poor. 127 out of 959 reviews
Rating 2 - Terrible. 176 out of 959 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Oceane

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Shocking place to stay if you're on the disability spectrum. Management will ask you to check out because they 'don't want your type here'. Very hard to enjoy a stay being treated like reprobate when in fact you have a terminal impairment.
Stayed 1 night in Mar 2025

8/10 Good

Christine

Rooms were nice
Stayed 6 nights in Mar 2025

4/10 Poor

Shantelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in to stay at the property. My flight was delayed getting into the GC and I tried to ring the property to inform. There is no way to contact them. When I arrived, I was informed that check in was between 2-8pm and I had missed my window to check in. Being in the hospitality industry the hotel would need to be flexible. Staying at other accommodation booked through Wotif I would get access via a key box and this would be communicated to me. Fortunately, the owner did allow be to check in...as a single woman (late at night) on her own it is not really nice to know you are not fully covered, even though the room was paid for.
Stayed 2 nights in Mar 2025

2/10 Terrible

Alison

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was no one at the reception until right at 2pm. The Lady that was working was super lovely and helpful but totally overworked. She had to keep going to help in the kitchen. The rooms were so far from the lifts and reception and the verandahs were filthy. The room was clean but aged. The parking lot was filthy. The receptionist did let us view the rooms to see if we liked it. Very strange set up....I guess some of the rooms are privately owned so the ones in the hotel were on the out regions of the hotel and you had to go up and down stairs and they opened onto an outdoor corridor that was filthy. I would not stay there again. It was quite an eerie feeling going to a room that was so far from other people. I did not feel safe but the receptionist did find me a room that was near the lift but I had to wait until 5pm for it to be cleaned as there was only one cleaner in the whole place. The staff worked hard but there is obviously a management issue as they were run ragged.
Stayed 1 night in Mar 2025

8/10 Good

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient to where we needed to go. It was a little dated, but the rooms were clean and comfortable. The view and walks around the marina were great. Overall a good place for a quick stopover
Stayed 1 night in Mar 2025

10/10 Excellent

Mick

Stayed 1 night in Mar 2025

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Great price, lovely place
Stayed 3 nights in Mar 2025

8/10 Good

Anita

Stayed 1 night in Mar 2025

2/10 Terrible

Peter

Disliked: Cleanliness, property conditions & facilities, room comfort

STAY WELL CLEAR

Booked during the cyclone as we had no elec. Then elec came on 2 days earlier than expected so tried to phone and cancel. They didn’t answer ph. Contacted Hotel.com to cancel. They said I had to contact hotel. Rang hotel 6 times. Each time either voicemail saying Mailbox Full, or simply no reply. On day of check-in they rang me at 6pm to see where we were. I said I tried to cancel for 2 days, constant phoning. No answer. They said they’d sort it out and call me back. No one ever called. DO NOT EVER BOOK THIS HOTEL.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect for our little getaway
Stayed 1 night in Mar 2025

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service
Would have been state of the art back when it was built, it has been maintained but not updated. Good location and nice and quiet.
Stayed 1 night in Mar 2025

6/10 Okay

Samantha

Business traveler
Stayed during a natural disaster so guessing that’s why the hotel May of been short staffed. Everyone was doing their best during a difficult time
Stayed 1 night in Mar 2025

8/10 Good

Maxine

Liked: Cleanliness, staff & service
Stayed 14 nights in Mar 2025

10/10 Excellent

Jessie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So good we booked more nights
Stayed 1 night in Mar 2025

4/10 Poor

Alan

Disliked: Cleanliness
Room stunk
Stayed 2 nights in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Wendy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious meals, simple check in. I would recommend this place.
Stayed 2 nights in Mar 2025

2/10 Terrible

Mick

Traveled with partner
Disliked: Cleanliness, amenities
Would never stay there again never
Stayed 1 night in Mar 2025

2/10 Terrible

Ahineea, Logan Reserve

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Michelle

Business traveler
Quite fine h ft or a quick stay. Lacked in staff service and my room was down awkward stairs do difficult with luggage. Elevators were unclean. Property felt dated and unkept. Beds and room comfortable but just a little on the tired side. No service from staff and parking is on the street.
Stayed 1 night in Mar 2025

4/10 Poor

Nicolas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Corrine

Stayed 3 nights in Feb 2025

4/10 Poor

Richard

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No one at reception desk. Bad communication, no one answers the phone. Shower head faulty, shower grouting needs extra cleaning.
Stayed 1 night in Mar 2025

6/10 Okay

Franck

Disliked: Staff & service
Wait 1 Hour to eat...
Stayed 1 night in Mar 2025