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Hope Harbour Hotel

3.0 star property

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Photo gallery for Hope Harbour Hotel

Exterior
BBQ/picnic area
2 Beds with Balcony | Desk, blackout drapes, iron/ironing board, bed sheets
Desk, blackout drapes, iron/ironing board, bed sheets
Front of property

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Gym
  • Bar
$101
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
11 John Lund Dr, Hope Island, QLD, 4212
  • Place, Southern Moreton Bay Islands National Park
    ‪6 min drive‬
  • Place, Sanctuary Cove Golf and Country Club
    ‪7 min drive‬
  • Place, Sanctuary Cove Marina
    ‪7 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪48 min drive‬

Room options

View all photos for Studio Apartment 2 Queen Beds No Balcony

Desk, blackout drapes, iron/ironing board, bed sheets

Studio Apartment 2 Queen Beds No Balcony

  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Apartment 2 Queen Beds with Balcony

Studio Apartment 2 Queen Beds with Balcony | Terrace/patio

Studio Apartment 2 Queen Beds with Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Apartment 2 Queen Beds with Harbour View

Living area

Studio Apartment 2 Queen Beds with Harbour View

  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Apartment 2 Queen Beds Waterfront

Desk, blackout drapes, iron/ironing board, bed sheets

Studio Apartment 2 Queen Beds Waterfront

  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Apartment 3 Queen Beds with Washing Machine

Desk, blackout drapes, iron/ironing board, bed sheets

Suite Apartment 3 Queen Beds with Washing Machine

  • Sleeps 6
  • 3 Queen Beds

View all photos for Two Bedroom Apartment 3 Queen Beds No Balcony

Desk, blackout drapes, iron/ironing board, bed sheets

Two Bedroom Apartment 3 Queen Beds No Balcony

  • Sleeps 6
  • 3 Queen Beds

View all photos for Two Bedroom Apartment 4 Queen Beds Waterfront

Desk, blackout drapes, iron/ironing board, bed sheets

Two Bedroom Apartment 4 Queen Beds Waterfront

  • Water view
  • Sleeps 8
  • 4 Queen Beds

View all photos for Studio Apartment 2 Queen Beds Waterfront

Desk, blackout drapes, iron/ironing board, bed sheets

Studio Apartment 2 Queen Beds Waterfront

  • Sleeps 4

View all photos for Studio Apartment 2 Queen Beds With Balcony

Lobby

Studio Apartment 2 Queen Beds With Balcony

  • Sleeps 4

View all photos for Suite Apartment 3 Queen Beds

Desk, blackout drapes, iron/ironing board, bed sheets

Suite Apartment 3 Queen Beds

  • Sleeps 6

View all photos for Two Bedroom Apartment 3 Queen Beds No Balcony

Lobby

Two Bedroom Apartment 3 Queen Beds No Balcony

  • Sleeps 6

View all photos for Two Bedroom Apartment 4 Queen Beds Waterfront

Desk, blackout drapes, iron/ironing board, bed sheets

Two Bedroom Apartment 4 Queen Beds Waterfront

  • Sleeps 8

Standard Queen Room

  • Sleeps 4

Marina View Room With 2 Queen Beds-No Smoking

  • Sleeps 4

View all photos for Studio Apartment 2 Queen Beds No Balcony

Desk, blackout drapes, iron/ironing board, bed sheets

Studio Apartment 2 Queen Beds No Balcony

  • Sleeps 4

View all photos for Studio Apartment 2 Queen Beds With Harbour View

Desk, blackout drapes, iron/ironing board, bed sheets

Studio Apartment 2 Queen Beds With Harbour View

  • Sleeps 4

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About this property

Hope Harbour Hotel

3-star hotel in Hope Island
2 outdoor pools, a golf course, and a restaurant are available at this hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Hope Harbour Hotel offers 51 accommodations with irons/ironing boards and blackout drapes/curtains. Bathrooms include bathtubs or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site along with a fitness center.
Hope Harbour Hotel features 2 outdoor swimming pools, a golf course, and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, barbecue grills, and a picnic area. Onsite covered self parking is complimentary.

Hope Harbour Hotel has designated areas for smoking.

A complimentary manager's reception is offered each day.
Hope Harbour Hotel has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request) (for a fee)

Outdoors

  • Barbecue grill
  • Direct access to the beach
  • Dock
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Elevator
  • Front entrance ramp
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom

Food and drink

  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: AUD 25 per day; may vary based on length of stay
  • Towels fee: AUD 8 per person, per stay (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hope Harbour Hotel Hotel
Hope Harbour Hotel Hope Island
Hope Harbour Hotel Hotel Hope Island

Hope Harbour Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 360 out of 1230 reviews
Rating 8 - Good. 267 out of 1230 reviews
Rating 6 - Okay. 214 out of 1230 reviews
Rating 4 - Poor. 154 out of 1230 reviews
Rating 2 - Terrible. 235 out of 1230 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Samuel

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not a hotel, but a front for a scam. Upon trying to check in (late, having informed the hotel we would be checking in late and having received acknowledgement) there was nobody at reception. Nobody answered the phone, the front doors were wide open, looked liked a total mess. The only people present were the police arresting someone. We were forced to find accomodation elsewhere - not easy or cheap late at night with young children. In an attempt to get a refund in the following days - Hotels.com refused, saying they will only provide a refund if the hotel agrees. Of course the hotel did not agree, saying they don’t do check ins after 8pm, and if the guests don’t turn up before 8, they lose the money - even when they have a previous agreement to a late check in. And Hotel.com’s response? Sorry, nothing we can do. How does Hotels.com take money for a service they haven't provided, knowing they have not provided, then blame a third party for not being able “to process a refund”. Don’t ever stay at this hotel, and don’t ever use Hotels.com
Stayed 1 night in Oct 2025

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Jennifer

Traveled with partner
Room needed maintenance. Door knobs coming off and some lights need repair.
Stayed 1 night in Oct 2025

2/10 Terrible

Jing

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Title: Very disappointing stay in Room 2021 Rating: ★☆☆☆☆ I rarely post negative reviews, but our experience in Room 2021 was far below basic standards. We found two cockroaches—one in the room and another in the bathroom—which immediately raised hygiene concerns. The bedside curtain was broken on one side and wouldn’t close properly. The kettle was filthy inside with black, sticky residue; we didn’t dare use it and had to buy bottled water from the supermarket instead. The bathroom ceiling looked unfinished, with plasterboard visibly exposed. These issues suggest both poor cleanliness and neglected maintenance. For guest safety and comfort, I recommend a thorough pest treatment, proper deep cleaning and replacement of the kettle, immediate repair of the curtain, and completion of the bathroom ceiling. Until these are addressed, I cannot recommend this hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nirut

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Bobbi

Traveled with partner
Disliked: Property conditions & facilities
Stains on carpet; used outer linen on beds; mould in bathroom; cracks on nearly all bathroom fittings. No hair dryer in room.
Stayed 2 nights in Sep 2025

2/10 Terrible

Marty

Traveled with partner
Disliked: Cleanliness, amenities
Room wasn’t ready at 7pm. Paper cups and bowls. No room service. Place is run down and short staffed.
Stayed 1 night in Sep 2025

2/10 Terrible

Ben

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Shower had hair clumps, vertical blinds were missing blades, air conditioning did not cool the room.
Stayed 1 night in Oct 2025

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my 3rd and LAST stay at this hotel as it has deteriorated badly and needs complete renovation .. little or no maintenance is carried out on rooms - shower door hanging off frame, toilet seat is broken and swings on toilet, bed sheets not changed , pillow cases soiled, room smelled terrible , dirty carpets , suspected bed lice , pests and cockroaches found running in room , no shelves in room and 2 plastic hangers provided, little or no cutlery, cups and glasses offered in kitchenette , handles on cupboards hanging off , no kitchen cloths or dishwashing liquid, no milk or sugar provided , limited tea and coffee sachets, breakfast service in restaurant is shambles and understaffed with long delays for service. Many horror stories from other guests.. rooms not ready etc… great location, quiet but very poor standards dropping quickly with no maintenance
Handles falling off cupboards
Toilet seat loose and slides on the toilet
No shelves available in room and only 2 plastic coat hangers
Shower door hanging off frame
Stayed 3 nights in Sep 2025

4/10 Poor

Kim

Business traveler
Liked: Cleanliness, amenities
Filthy car park and stairwells
Stayed 1 night in Sep 2025

4/10 Poor

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities
I was informed via text message my room had been cancelled when on my way to the airport with a friend despite booking and paying for room 4 weeks prior. After texting back disgusted I received a further text to say it was a mistake and they would send me a room number with a code to enable me to check-in on arrival since the reception is only manned from 2-8pm. Poor to no communication. Poor management. On arrival luckily the hotel front door was open. I was able to find a lady near the reception desk fortunately, but she directed us to a room that was already occupied. Eventually escorted us to another room. Nice room with harbour view, but dirty, dust everywhere. Bed clean. No milk or cutlery in kitchen. Met others with similar problems. Pity it is run so poorly as area and surrounding eateries very nice. We chose not to dine in the hotel restaurant. Aged property. Needs updating and definitely new management. Very disappointing.
Stayed 3 nights in Sep 2025

6/10 Okay

Julian

Liked: Cleanliness
Disliked: Staff & service
Dining service not very good. Menu is basic.
Stayed 2 nights in Sep 2025

8/10 Good

loretta

Stayed 1 night in Sep 2025

2/10 Terrible

Graeme

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2025

2/10 Terrible

Lee

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting. Sheets were absolutely disgusting and unchanged. Found a mixture of snot and blood blown onto the sheets of one bed. Chinese owners don’t employ enough staff, carpark littered with rubbish and filthy dirty. No reception staff for long periods of time. Room had holes in door, bath boarded up, hot water constantly going hot then cold, no cleaning products left for unserviced room. No toaster or utensils. I think the tight arse Chinese owners would prefer to operate without the appropriate amount of staff to save money which made for an extremely unpleasant experience. Avoid at all costs.
Stayed 5 nights in Sep 2025

2/10 Terrible

Kristy

Stayed 1 night in Sep 2025

6/10 Okay

Dawn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was a great size but lacked in many areas. It was not very clean...walls/ceiling had marks that should have been cleaned long ago. Paper plates, bowls and cups and wooden pre packaged cutlery. The glasses that were in the room were dirty and when I went to wash them up there were no cleaning supplies at all. Also the fridge was so iced up in the freezer we couldn't put anything in it. Over all not the best standard at all. Bedding however was clean and tidy.
Stayed 2 nights in Sep 2025

6/10 Okay

Angela

Traveled with partner
Could be a bit cleaner there was mould in the shower. Not enough staff.
Stayed 4 nights in Sep 2025

2/10 Terrible

Karen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 7 nights in Sep 2025

10/10 Excellent

Almut-Maria

Traveled with family
Liked: Amenities
Clean room, great bathtub, very comfortable beds. Very friendly staff welcoming us. Had a great stay for the night, thankyou!
Stayed 1 night in Sep 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Easy Access, easy parking, easy to come and go (I stayed two nights for work related accommodation). Good Value and Good Dining and Bar area. Friendly staff but Hotel is slightly run down but quite acceptable. Will stay again for sure.
Stayed 2 nights in Sep 2025

6/10 Okay

Phillip

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Some rooms are private. Our neighbor was one of these & was playing music to 6.00am so got no sleep. Would not answer his door & staff told us to report it to the police. One or two staff members that are only available from 2 to 8 pm.
Stayed 4 nights in Aug 2025

2/10 Terrible

Graeme, MORAYFIELD

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dreadful cleanliness, hole punched in bathroom door, cockroaches in bathroom, stained pillows, smoke dectector cover missing, light fittings filthy Very bad value and will not stay here again
Dirty bathroom door with hole punched in it
Stayed 1 night in Sep 2025

10/10 Excellent

Derek

Stayed 2 nights in Sep 2025

10/10 Excellent

Phillip

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Sep 2025