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InterContinental Sanctuary Cove Resort by IHG

5.0 star property

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Photo gallery for InterContinental Sanctuary Cove Resort by IHG

Building design
Exterior
Reception
Classic Room, 1 King Bed, Club Lounge Access, Marina View | Property amenity
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Hot Tub
  • Gym
  • Housekeeping

Explore the area

Map
Manor Circle, Hope Island, QLD, 4212
  • Sanctuary Cove Marina
    ‪5 min walk‬
  • Warner Bros. Movie World
    ‪15 min drive‬
  • Dreamworld
    ‪16 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪49 min drive‬

Room options

View all photos for Classic Room, 2 Double Beds, Garden View

1 bedroom, minibar, in-room safe, desk

Classic Room, 2 Double Beds, Garden View

8.8 out of 10
Excellent
(25 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Federation)

Suite, 1 King Bed (Federation) | 1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed (Federation)

  • 1916 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Manor)

Suite, 1 King Bed (Manor) | Living area | 50-inch LED TV with cable channels, TV, pay movies

Suite, 1 King Bed (Manor)

  • 2497 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Marina View (Homestead)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Marina View (Homestead)

  • 721 sq ft
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds, Club Lounge Access, Marina View

1 bedroom, minibar, in-room safe, desk

Classic Room, 2 Double Beds, Club Lounge Access, Marina View

  • 427 sq ft
  • Marina view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Marina View

1 bedroom, minibar, in-room safe, desk

Classic Room, 2 Double Beds, Marina View

  • 420 sq ft
  • Marina view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Marina View

1 bedroom, minibar, in-room safe, desk

Classic Room, 1 King Bed, Marina View

8.0 out of 10
Very good
(1 review)
  • 420 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Queenslander)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Queenslander)

  • 710 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room

1 bedroom, minibar, in-room safe, desk

Classic Room

8.4 out of 10
Very good
(8 reviews)
  • 420 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Club Lounge Access (Queenslander)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Club Lounge Access (Queenslander)

  • 710 sq ft
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds, Lagoon View

1 bedroom, minibar, in-room safe, desk

Classic Room, 2 Double Beds, Lagoon View

9.4 out of 10
Exceptional
(13 reviews)
  • 420 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Garden View (Homestead)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Garden View (Homestead)

  • 721 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed, Lagoon View

1 bedroom, minibar, in-room safe, desk

Classic Room, 1 King Bed, Lagoon View

7.6 out of 10
Good
(7 reviews)
  • 398 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Garden View

1 bedroom, minibar, in-room safe, desk

Classic Room, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(22 reviews)
  • 427 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (View)

1 bedroom, minibar, in-room safe, desk

Classic Room (View)

  • 420 sq ft
  • Water view
  • Sleeps 3
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Club Lounge Access, Marina View

1 bedroom, minibar, in-room safe, desk

Classic Room, 1 King Bed, Club Lounge Access, Marina View

9.0 out of 10
Wonderful
(2 reviews)
  • 427 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed

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About this property

InterContinental Sanctuary Cove Resort by IHG

5-star hotel in Hope Island
This hotel features 2 restaurants, a marina, and 2 outdoor pools. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
InterContinental Sanctuary Cove Resort by IHG offers 251 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies. A pillow menu is available. 50-inch LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

2 outdoor tennis courts, a marina, and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

InterContinental Sanctuary Cove Resort by IHG features a marina, 2 outdoor swimming pools, outdoor tennis courts, and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and meeting rooms. This luxury hotel also offers a hot tub, a terrace, and an arcade/game room. Guests can use the outdoor pool at a partner property. Onsite parking is available (surcharge), along with a car charging station.

InterContinental Sanctuary Cove Resort by IHG has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Fireplace - Overlooking the garden, this restaurant specializes in international cuisine and serves dinner only. Reservations are required.
Cove Cafe - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
Lagoon Beach Club - Onsite cocktail bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, Japanese, Korean, Malay, Russian, Spanish, Thai, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free 24-hour offsite parking
  • Valet parking on site (AUD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: AUD 50 for adults and AUD 28 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Cove Cafe
  • Lagoon Beach Club
  • The Fireplace

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Children's club
  • Health club
  • Hot tub
  • Outdoor pool (guest access)
  • Piano
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1988
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 75.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 50 for adults and AUD 28 for children
  • Valet parking fee: AUD 40.00 per day (in/out privileges)
  • A late check-out fee will be charged
  • In-room microwave fee: AUD 40.00 per stay
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Sanctuary Cove Hope Island
InterContinental Sanctuary Cove Resort Hope Island
InterContinental Sanctuary Cove Resort
InterContinental Sanctuary Cove
Hyatt Regency Sanctuary Cove Hotel Gold Coast
Hyatt Gold Coast
InterContinental Sanctuary Cove Resort Hope Island
Hyatt Regency Gold Coast

InterContinental Sanctuary Cove Resort by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 627 out of 1000 reviews
Rating 8 - Good. 242 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

SCOTT

Stayed 4 nights in Feb 2025

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like a tropical getaway. Food option which included buffet breakfast at The Cove and dinner at The Fireplace restaurant was was excellent and good value.
Stayed 1 night in Jan 2025

10/10 Excellent

yeganeh

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean luxurious
Stayed 3 nights in Jan 2025

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and peaceful
Stayed 2 nights in Jan 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2025

8/10 Good

Peter

Stayed 5 nights in Jan 2025

10/10 Excellent

Rosemary

Business traveler, Traveled with family
It was a pleasure to stay there.
Stayed 1 night in Jan 2025

6/10 Okay

Constance

Traveled with family and small children
The main area and pool are great although the restaurants and accommodation are not as luxurious as I was hoping for. I received a full refund for dinner after waiting close to 2 hours for my meals on New Year’s Eve and the staff were very apologetic.
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Stayed 5 nights in Dec 2024

8/10 Good

Malisa

Traveled with family
Liked: Staff & service, room comfort
Not enough pool facilities or seating by the pool. Should be told that we are sharing access with the public there was not enough sun beds.
Stayed 8 nights in Dec 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Kylie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

8/10 Good

Lian Chuan

Stayed 3 nights in Dec 2024

10/10 Excellent

MATTHEW DAVID

Stayed 5 nights in Dec 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Josephine, Helensvale

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect for our one night stay and I’ve suggested we make it an annual family get together.
Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Nov 2024

10/10 Excellent

ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, close to shopping and they offered transportation to get me to my room with my luggage as well as to and from the gym at the country club. It’s also very close to shopping, groceries and dinning.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Traveled with partner
Everything was excellent apart from the weather
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Nov 2024

10/10 Excellent

Lauren C Mead

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One amazing hotel

Amazing hotel, very clean and the kids loved it especially seeing kangaroos hopping around. It was very clean and service was great.
Stayed 1 night in Nov 2024

10/10 Excellent

Monisha

Stayed 4 nights in Oct 2024