Mantra Crown Towers

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mantra Crown Towers

Fitness facility
Dinner served, Thai cuisine
In-room safe, iron/ironing board, cribs/infant beds, rollaway beds
In-room safe, iron/ironing board, cribs/infant beds, rollaway beds
3 Bedroom | View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
  • Bar
  • Hot Tub
  • Parking included
  • Washer

Explore the area

Map
5-19 Palm Avenue, Surfers Paradise, QLD, 4217
  • Chevron Renaissance
    5 min walk
  • Chiangmai Thai Restaurant Surfers Paradise
    1 min walk
  • Cypress Avenue Station
    2 min walk
  • Surfers Paradise, QLD (SFP)
    10 min walk

Room options

2 Bedroom

  • 1356 sq ft
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

3 Bedroom

  • 1786 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 8
  • 2 Queen Beds and 2 Twin Beds

2 Bedroom Ocean

  • 1356 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

1 Bedroom

  • 861 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

Mantra Crown Towers

4.5-star aparthotel in Surfers Paradise
Along with a full-service spa, this smoke-free aparthotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, guests will find a TV with cable channels, and other amenities include free WiFi and a washer/dryer. Weekly housekeeping is available.
Mantra Crown Towers offers 74 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Televisions come with cable channels. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures.
In addition to a full-service spa, Mantra Crown Towers features a waterslide and an indoor pool. The aparthotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This luxury aparthotel also offers an outdoor pool, a children's pool, and a spa tub. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Mantra Crown Towers is a smoke-free property.

Chiang Mai Thai - This restaurant specializes in Thai cuisine and serves dinner only.

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Body scrubs
  • Facials
  • Full-service spa
  • In-room massages
  • Indoor pool
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Spa tub
  • Steam room
  • Waterslide

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Family friendly

  • Childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Crib: AUD 10 per day
  • Playground

Restaurants on site

  • Chiang Mai Thai

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Dining

  • A bar/lounge
  • A restaurant

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 43 per night

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 31-inch TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden

Laundry

  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Smoke-free property

Services and conveniences

  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Children's club
  • Children's pool
  • Gym
  • Waterslide
  • Scuba diving nearby
  • Theme park nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 39 floors
  • 74 units
  • Built in 1997
  • Garden

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 43.0 per night
Cribs (infant beds) are available for AUD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AUD 25 per person
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 43.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Crown Mantra
Crown Mantra Towers
Crown Towers Mantra
Mantra Crown
Mantra Crown Towers
Mantra Crown Towers Aparthotel
Mantra Crown Towers Aparthotel Surfers Paradise
Mantra Crown Towers Surfers Paradise
Mantra Towers
Crown Towers Hotel Surfers Paradise
Mantra Crown Towers Gold Coast/Surfers Paradise
Mantra Crown Towers Aparthotel
Mantra Crown Towers Surfers Paradise
Mantra Crown Towers Aparthotel Surfers Paradise

Mantra Crown Towers Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 675 out of 1590 reviews" "
Rating 8 - Good. 594 out of 1590 reviews" "
Rating 6 - Okay. 188 out of 1590 reviews" "
Rating 4 - Poor. 98 out of 1590 reviews" "
Rating 2 - Terrible. 35 out of 1590 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel for my family to stay. Pool facilities kept the children entertained and the hitel was in walking distance to multiple dining options. I would definitely stay again.
Stayed 3 nights in Sep 2024

8/10 Good

Julie

Traveled with family
Liked: Amenities
The 2 bedroom suite was quite dated but spacious and had everything that we and our grandsons needed. The pools in the hotel and it's proximity to the beach and shops were perfect.
Stayed 7 nights in Sep 2024

10/10 Excellent

Vivien

Traveled with family
Liked: Cleanliness, amenities, room comfort
We had 4 nights in a very comfortable 2 brm sea view unit (needs seaview as there is construction on the other side) A great place with fabulous pools & private beach such fun for kids.Scrumtious Thai Restaurant attached to Hotel - a must! Very handy to Surfers. Close to Seaworld. Good Staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Tenisha

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed at this hotel before and I loved it so coming back again wasn’t a disappointment it was amazing and will always recommend crown mantra towers to anyone else. The staff are amazing and friendly.
Stayed 7 nights in Aug 2024

8/10 Good

Rob

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The apartment was spacious and well appointed, a little dated but still functional and worthwhile. Excellent proximity to public transport and the air show. The construction next door was not an issue.
Stayed 4 nights in Aug 2024

6/10 Okay

helen

Stayed 4 nights in Jul 2024

8/10 Good

Robert

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice and spacious. Had everything we needed. Also close to everything
Stayed 5 nights in Jul 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
Run Down Room
Curtains falling of rails.
Shower cap missing.
Mandarin peel on window ledge behind curtain.
Holes in curtains
Stayed 5 nights in Jul 2024

4/10 Poor

Lisa

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worse property I have stayed at, right from arrival WiFi did not work, numerous conversations with reception about this to be told on our checkout the transformer had blown up a couple of weeks earlier and waiting for it to be repairs. The toilet kept running on and the air-conditioning knob kept falling off so unable to change temperature. With all of this we were never offered to be moved. I will not be going back to this resort again!!
Stayed 2 nights in Jun 2024

8/10 Good

C

Traveled with family
Liked: Cleanliness, room comfort
good for kids
good amenities however looking dated now. great for kids with the pool. a shame the construction next door will impact my choice to stay again.
Stayed 3 nights in Jun 2024

4/10 Poor

Poonam

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The apartment we received was not cleaned properly. The shower head in shower was not in good condition, very lose just feel like about to break. Plus water was not coming out from it too. Carpet was not vacuumed property. Not enough applices in kitchen. Kitchen stove was very dirty. Had parki g issues as well. The parking sport we received was very hard to park the car. Will not recommend to anyone.
Stayed 5 nights in Jun 2024

8/10 Good

David, Auckland

Liked: Cleanliness
Stayed 7 nights in May 2024

8/10 Good

Shihui

Traveled with family
Liked: Cleanliness, room comfort
Great for young families!
Apartment is a bit dated, and few minor issues like leaking tap, lose tap, and tile floor felt a bit oily. Overall still quite clean though, beds are comfortable, aircon unit pretty solid. Lovely view from the balcony. The best thing is the pool facilities, my son just loved every minute of playing in allt he 3 different pools. Location is quite central, would recommend, esp for young families! Pricing is also reasonable.
Stayed 3 nights in Apr 2024

10/10 Excellent

Becky

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We have been coming to this hotel for 18 years, it has never failed us. Always clean and tidy and the amenities are fantastic.
Stayed 6 nights in Feb 2024

6/10 Okay

Savka

Traveled with partner
Liked: Cleanliness
Outside pool good and clean,for kids exselent
Stayed 9 nights in Jan 2024

6/10 Okay

David Mark

Traveled with partner
The apartment needed some updating for the shower as the grout was dirty and mouldy. The base of the shower was the same as wet the door seal Vacuuming was needed under coffee tables and dining table and chairs No information was available for activities at reception for the area they had run out
Stayed 6 nights in Jan 2024

6/10 Okay

Jean-Marc

Stayed 7 nights in Jan 2024

10/10 Excellent

Veronika

Stayed 7 nights in Jan 2024

4/10 Poor

Jennette

Disliked: Cleanliness
The rooms we had were in desperate need of renovation - at the very least a coat of paint. The TV in the bedroom didn’t work, the wardrobe sliding doors were stuck, the toilet kept on flushing and flushing, the bedlamp didn't work. The staff were friendly, helpful and professional.
Stayed 7 nights in Dec 2023

6/10 Okay

DAVID

Stayed 4 nights in Dec 2023

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I think we have found our perfect place, after staying in so many hotels/apartments over the years. The location is wonderful, it’s quiet, and the apartments are very comfortable. It also has great pools. Overall, the Mantra’s architectural design, combined with the art works and human touch creates a very joyful and peaceful atmosphere.
Stayed 3 nights in Dec 2023

8/10 Good

Maulik

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Donna

Traveled with family
Liked: Amenities, property conditions & facilities
Excellent pools and facilities.
Stayed 2 nights in Dec 2023

10/10 Excellent

Eamonn

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Jane

Disliked: Cleanliness
Stayed 2 nights in Nov 2023