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Aparthotel

Mantra Crown Towers

4.5 star property

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Fitness facility
In-room safe, iron/ironing board, cribs/infant beds, rollaway beds
3 Bedroom | View from room
2 Bedroom Ocean | In-room safe, iron/ironing board, cribs/infant beds, rollaway beds
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Dryer
  • Bar
  • Washer
  • Spa

Explore the area

Map
5-19 Palm Avenue, Surfers Paradise, QLD, 4217
  • Surfers Paradise Beach
    ‪3 min walk‬
  • Cavill Avenue
    ‪9 min walk‬
  • Slingshot
    ‪10 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪27 min drive‬

Room options

2 Bedroom

  • 1356 sq ft
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

3 Bedroom

  • 1786 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 8
  • 2 Queen Beds and 2 Twin Beds

2 Bedroom Ocean

  • 1356 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

1 Bedroom

  • 861 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

Two Bedroom Apartment

  • Sleeps 6
  • 2 Twin Beds and 1 Queen Bed

Three-Bedroom Apartment

  • Sleeps 8
  • 2 Twin Beds, 1 Queen Bed and 1 King Bed

Two Bedroom Apartment With Ocean View

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

One Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed

About this property

Mantra Crown Towers

4.5-star aparthotel in Surfers Paradise
Along with a full-service spa, this smoke-free aparthotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, guests will find a TV with cable channels, and other amenities include free WiFi and a washer/dryer. Weekly housekeeping is available.
Mantra Crown Towers offers 74 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Televisions come with cable channels. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures.
In addition to a full-service spa, Mantra Crown Towers features a waterslide and an indoor pool. The aparthotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This luxury aparthotel also offers an outdoor pool, a children's pool, and a hot tub. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Mantra Crown Towers is a smoke-free property.

Chiang Mai Thai - This restaurant specializes in Thai cuisine and serves dinner only.

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Body scrubs
  • Facials
  • Full-service spa
  • Hot tub
  • In-room massages
  • Indoor pool
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room
  • Waterslide

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Family friendly

  • Childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Crib: AUD 10 per day
  • Playground

Restaurants on site

  • Chiang Mai Thai

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Dining

  • A bar/lounge
  • A restaurant

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 43 per night

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 31-inch TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden

Laundry

  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Smoking not allowed

Services and conveniences

  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Children's club
  • Children's pool
  • Gym
  • Waterslide
  • Scuba diving nearby
  • Theme park nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 39 floors
  • 74 units
  • Built in 1997
  • Garden

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 43.0 per night
Cribs (infant beds) are available for AUD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AUD 25 per person
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 43.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Crown Mantra
Crown Mantra Towers
Crown Towers Mantra
Mantra Crown
Mantra Crown Towers
Mantra Crown Towers Aparthotel
Mantra Crown Towers Aparthotel Surfers Paradise
Mantra Crown Towers Surfers Paradise
Mantra Towers
Crown Towers Hotel Surfers Paradise
Mantra Crown Towers Gold Coast/Surfers Paradise
Mantra Crown Towers Aparthotel
Mantra Crown Towers Surfers Paradise
Mantra Crown Towers Aparthotel Surfers Paradise

Mantra Crown Towers Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 690 out of 1641 reviews
Rating 8 - Good. 616 out of 1641 reviews
Rating 6 - Okay. 197 out of 1641 reviews
Rating 4 - Poor. 102 out of 1641 reviews
Rating 2 - Terrible. 36 out of 1641 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Glennis

Liked: Cleanliness, amenities, property conditions & facilities
Location good for my needs. Unit 515 was great for my needs. Would use again, if I could use this unit. Others in our party found their accommodation not as well kept. All the things I used were great. The people who had the small cafe by the main pool area and the Changmai Thai restaurant were outstanding therefore adding to the overall great experience.
Stayed 7 nights in Apr 2025

8/10 Good

Sarah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mattress in king bed was not very comfortable, but other than that was a good stay. Thank you
Stayed 9 nights in Apr 2025

6/10 Okay

Tim

Traveled with family
Nice pool
Stayed 2 nights in Apr 2025

10/10 Excellent

Maree

Liked: Cleanliness, property conditions & facilities
Frienly staff, pool area and the room
Stayed 9 nights in Mar 2025

10/10 Excellent

Graham

Liked: Cleanliness, room comfort

Convenient and comfortable

Comfortable convenient. Good facilities for a family. Restaurant was excellent but dinner only. But good kitchen in apartment with laundry. Pulled forward bedside table to plug in phone charger and found M and M’s that had been there for some time indicating the room hadn’t had a good clean for quite awhile.
Stayed 3 nights in Mar 2025

8/10 Good

Peter

Traveled with partner
Liked: Amenities
Unfortunately the room was smelly,stained lounge and unwashed crockery in cupboard.Location was good.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jonathan

Rooms were a bit outdated but quite comfortable and with a lovely view. Ocean view room definitely a major upgrade on the standard 2 bedroom rooms especially while there’s construction beside the hotel on the new Meriton high rise. The pool and facilities were excellent for adults and kids.
Stayed 6 nights in Feb 2025

8/10 Good

Pakeza Sarwari

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Michelle

Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Our unit was great, has ducted aircon. But relative who stayed in different unit only has aircon in master and living room, so I guess each unit could be different. Secure access, or maybe too secure depending on how you see it, as the relative stayed at different level, and the fob can only access your level. So we need to meet in lobby if want to catchup. Otherwise it has everything, sandy pool, kids pool, heated indoor pool. Thai restaurant for dinner only. The only thing lacking is breakfast place (though it has pool side cafe I guess). In fact if you want breakfast, they offer you to come to nearby Mantras.
Stayed 3 nights in Jan 2025

2/10 Terrible

Rima

Disliked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Mohamad

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here few times, it has nice sand pool, and an indoor pool, Kids loved it
Stayed 6 nights in Dec 2024

6/10 Okay

Rachel

Liked: Amenities
Rooms are outdated, but overall a good stay
Stayed 5 nights in Jan 2025

8/10 Good

Gorgi

Liked: Cleanliness
Stayed 8 nights in Jan 2025

8/10 Good

Nathan

Traveled with family
Liked: Room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Carmel

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Staff were fantastic but room was dirty and really needs an update
Stayed 5 nights in Jan 2025

8/10 Good

Jennifer Lesley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Family of four. 2 adults and 2 children (11 and 9). It was perfect for our family. The location is excellent only a short walking distance from Surfers Paradise centre. Lots of free parking. The Thai restaurant at the hotel had the most amazing food. The pools are brilliant, large outdoor pool with sand which the kids enjoyed. Our room was a bit dated and could do with a refurb but apart from that it was extremely spacious. Having a full kitchen was excellent as well as a laundry in the room was an added bonus. We would definitely stay here again.
Stayed 8 nights in Jan 2025

10/10 Excellent

Michael

Traveled with family and small children
Liked: Property conditions & facilities
Great location for families with three great pools and walkable to restaurants, shops and the beach. Very friendly and helpful staff.
Stayed 4 nights in Jan 2025

4/10 Poor

Nicole

Traveled with partner
Disliked: Cleanliness
The bathroom showers were not clean, tiles were full of scum and mold. I asked for them to be cleaned and was told they would get housekeeping on to it. Housekeeping did not come to clean bathroom. The room was very dated and the door to the unit did not lock properly either. We had to really slam the door for it to lock when we were leaving. Will not stay at another Mantra again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jakyoung

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was very nice to stay.
Stayed 4 nights in Jan 2025

6/10 Okay

Nicholas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bedroom and living spaces have had a recent renovation, though bathroom remains dated. Overall great location and amenities within the accommodation. Easy walk to the beach and Cavill Ave area. At no fault of the property there is a new high rise that has commenced construction next door with works and noise beginning from 7am.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Venus

Traveled with family and small children
There is construction happening around the property which is very loud. There was no communication about the construction from the property. Property is quite outdated. There was no kettle in the room. Had to chase the hotel staff multiple times for a kettle. Pools are nice though.
Stayed 4 nights in Jan 2025

6/10 Okay

Tamara

Traveled with family
Liked: Cleanliness, room comfort

Enjoyable but we wouldn’t return

Our stay was okay. The apartments are large, the pool is awesome and most staff were lovely. However I always feel a bit ripped off when you book almost a year in advance, pay for an ocean view, then get placed in a room on the side where you can only see the ocean between buildings if you’re out on the balcony, looking a certain way. This is in contrast to a room my parents booked only months out and were placed on the 32 floor (we were on 17) with a gorgeous full ocean view. It feels deceptive. It also seems strange a big chain like the Mantra would have an onsite cafe that is cash only. Our stay was good and I’m glad we gave it a try but I wouldn’t go back.
Stayed 5 nights in Dec 2024

6/10 Okay

Ray

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
There was construction going on opposite the hotel, very noisy early morning
Stayed 5 nights in Oct 2024