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Mantra Sun City

4.5 star property

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Photo gallery for Mantra Sun City

Sports facility
Balcony
Shower, free toiletries, hair dryer, towels
Flat-screen TV
3 Bedroom Ocean | In-room safe, iron/ironing board, WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Breakfast available
  • Bar
  • Parking available
  • Laundry

Explore the area

Map
Ocean Avenue, Surfers Paradise, QLD, 4217
  • Surfers Paradise Beach
    ‪2 min walk‬
  • Cavill Avenue
    ‪14 min walk‬
  • Slingshot
    ‪14 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪27 min drive‬

Room options

View all photos for 2 Bedroom Ocean

Miscellaneous

2 Bedroom Ocean

  • Ocean view
  • 1432 sq ft
  • Sleeps 5
  • 2 King Beds

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2 Bedroom Apartment | In-room safe, iron/ironing board, WiFi, bed sheets

2 Bedroom Apartment

  • 1432 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for 3 Bedroom Ocean

Flat-screen TV

3 Bedroom Ocean

  • Ocean view
  • 2196 sq ft
  • Sleeps 7
  • 2 King Beds

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In-room safe, iron/ironing board, WiFi, bed sheets

Hotel

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Ocean

Mini-fridge, coffee/tea maker, electric kettle

1 Bedroom Ocean

  • Ocean view
  • 958 sq ft
  • Sleeps 3
  • 1 King Bed

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Flat-screen TV

1 Bedroom Apartment

  • 958 sq ft
  • Sleeps 3
  • 1 King Bed

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The price is $212 total
includes taxes & fees
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About this property

Mantra Sun City

4.5-star hotel in Surfers Paradise
2 outdoor pools, an indoor pool, and a restaurant are available at this smoke-free hotel. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Weekly housekeeping is available.
Mantra Sun City offers 102 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided weekly.

2 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, a sauna, and a fitness center.
Mantra Sun City features 2 outdoor swimming pools and 2 hot tubs along with outdoor tennis courts, a waterslide, and an indoor pool. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge.

This luxury hotel also offers a children's pool, a fitness center, and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Mantra Sun City is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Koastal Kitchen - This restaurant serves breakfast only.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 15 per day)
  • Available in some public areas: WiFi (AUD 15 per day)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (AUD 20 per night)

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: AUD 25 to 25 for adults and AUD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Koastal Kitchen

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Children's pool
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • Elevator

More

  • 39 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
This property offers boxed breakfast-to-go on Monday and Tuesday.

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 25 to 25 for adults, and AUD 15 to 15 for children
  • Fee for in-room wireless internet: AUD 15 per day (rates may vary)
  • Fee for wireless internet in public areas: AUD 15 per day (rates may vary)
  • Airport shuttle fee: AUD 41 per person (roundtrip)
  • Self parking fee: AUD 20 per night
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

City Mantra
Mantra City
Mantra Sun
Mantra Sun City
Mantra Sun City Hotel
Mantra Sun City Hotel Surfers Paradise
Mantra Sun City Surfers Paradise
Sun City Mantra
Sun Mantra
Mantra Sun City Gold Coast/Surfers Paradise
Mantra Sun City Hotel
Mantra Sun City Surfers Paradise
Mantra Sun City Hotel Surfers Paradise

Mantra Sun City Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 376 out of 1004 reviews
Rating 8 - Good. 362 out of 1004 reviews
Rating 6 - Okay. 151 out of 1004 reviews
Rating 4 - Poor. 71 out of 1004 reviews
Rating 2 - Terrible. 44 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole stay was great Great staff in Coastal Kitchen with a very good variety of foods fruit and beverages The Manager Alan is worth 5stars as he is very attentive to your needs
Stayed 6 nights in Feb 2025

4/10 Poor

Jason

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Diane

Liked: Cleanliness, property conditions & facilities
When we got there the receptionist was on there break so we couldn’t get in to the building. Then we had to pay $20 per day extra for parking and when we booked the description said parking not that you had to pay for it. For the first four days the whole way from the left to our room was so smelly they only came in once to change the bedsheets in two weeks. They came in on the third day that we were there and then we had to ask for them to have someone come in and change the sheets as it was hot and it’s pretty filthy to be in the same sheets for 10 days besides that the room was a good size. One of the receptionist was extremely helpful. The rest of them were very average.
Stayed 11 nights in Jan 2025

10/10 Excellent

Ojas

Traveled with family
Liked: Cleanliness, amenities
Great property. Good staff. Very convenient location!
Stayed 7 nights in Jan 2025

8/10 Good

Sagar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Janos

Stayed 2 nights in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Abiy

Liked: Cleanliness, staff & service, amenities
Great service and accommodation
Stayed 5 nights in Jan 2025

10/10 Excellent

Muhindo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I and friends really did enjoy and hope to come again
Stayed 4 nights in Jan 2025

8/10 Good

Debbie Anne Frances

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The property was dated and room we stayed in needs a freshen up. The staff were fantastic, pool areas great. Having the tram literally outside the door was good. We would happily stay here again
Stayed 3 nights in Jan 2025

6/10 Okay

Alixandra

Liked: Staff & service
The hotel facilities are great but the room was very old (but clean) and there is a terrible smell in the halls, worse at different times but always present. Bed was comfortable. Cleaners did a great job to room but a clean is only done at half way through your stay and only if you have a longer stay or there’s no clean. No daily room clean had the room feeling a little dirty to live in with sand, old sheets and towels etc but I must have missed that detail when booking. Parking was very easy and the location is good if you don’t want to be in the main area but only a short walk away. The beach is close by. The tram is outside the hotel gate which is great and theres a convenience store only a small walk away.
Stayed 10 nights in Jan 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 6 nights in Jan 2025

4/10 Poor

Shona

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Kitchen needs serious cleaning and perhaps new appliances and cupboards - spotted 2 cockroaches Cupboards have bad odours Bathroom tile looks like third world country’s tile All rooms needs new furnitures I think the owner needs to be considerate when supplying laundry powder and dish washer powder - amount provided will barely take you through 1 wash so please buy your own dishwasher tablets and laundry powder and take some hand towels as they only provide 1. Also forget about using the dish drying rack as it has moulds all over. Lounge and cushions needs serious washing/refreshing as they look sad and stinks.
Stayed 5 nights in Jan 2025

10/10 Excellent

mel

Liked: Cleanliness, staff & service, property conditions & facilities
The property isn’t new but it is very clean and comfortable. The location is fantastic with an easy stroll to the center of surfers and 2 min to the beach, and the tram station right outside. We loved the pool and our 1 bedroom apartment was very spacious and came with washer/dryer. I would stay there again and recommend to others.
Stayed 7 nights in Jan 2025

8/10 Good

Maroun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best pool in Gold Coast
Stayed 5 nights in Jan 2025

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room and view was magnificent. Upsetting to be charged per day for parking when I booked and it was noted as included. Disappointing that no room cleaning and was not able to get clean towels told by receptionist to wash myself as I had machine in appartment which I found rude. My husband was chased and growled at by a residents dog that was off leash in the car park and lift very concerning with young children around.
Stayed 9 nights in Dec 2024

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Charlee

Traveled with group
Liked: Cleanliness
The kitchen didn’t have much it it but was very nice and big, needed more dishsoap or dishwasher pods. Fridge leaked water a little and the lights were very dim and yellow in the bathrooms but other than that was a great place to stay. Would come back
Stayed 2 nights in Dec 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2024

4/10 Poor

Jacqui

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Third year that we have holidayed here and each year has been worse. The amenities and accomodation is in poor condition. The high rise building construction next door is extremely noisey from dawn to dusk. The rooms are old, the fridge was tiny and all of the plastic door shelves were missing. Everything outside is rusted. The little interaction with the front of house staff was us standing at the desk with no acknowledgment and then literally 5 words spoken to us. I wouldn’t bother coming back here. The money isn’t worth it.
Stayed 3 nights in Dec 2024

8/10 Good

Eva

Traveled with group
Liked: Cleanliness, amenities
If your looking for hotel for a few nights up in the goldcoast this is a good option. You really cant complain much when its right across from the trams and only around 15 minute walk from the main beach and main shopping area. Only thing is the bathrooms are a little outdated and the shower was cold most of the time but apart from that it was pretty good and functal. They do let you use the hotel facilities like pools ect if you arrive before your check in time and have lugage room where you can put your luguage whilst you wate for ur check in time. Overall enjoyed my stay and would probably come here again. Thankyou Mantra!!
Stayed 2 nights in Dec 2024

6/10 Okay

elizabeth

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The room was extremely dusty. The floors were also dirty.
Stayed 6 nights in Nov 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Li Hua

Liked: Cleanliness, staff & service, amenities
location wise not perfect, but workable. room is spacious although deco and facilities look tired.
Stayed 1 night in Nov 2024

6/10 Okay

Debra

Insufficient parking. Charging for parking. Apartment needs refreshing in 2 & 3 bedrooms.
Stayed 3 nights in Nov 2024