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Mantra Sun City

4.5 star property

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Photo gallery for Mantra Sun City

Indoor pool, 2 outdoor pools
Flat-screen TV
Mini-fridge, coffee/tea maker, electric kettle
Balcony
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Breakfast available
  • Bar
  • Air conditioning

Explore the area

Map
Ocean Avenue, Surfers Paradise, QLD, 4217
  • Surfers Paradise Beach
    ‪6 min walk‬
  • Chevron Renaissance
    ‪8 min walk‬
  • Infinity Attraction
    ‪10 min walk‬
  • Surfers Paradise, QLD (SFP)
    ‪14 min walk‬

Room options

View all photos for 2 Bedroom Ocean

Flat-screen TV

2 Bedroom Ocean

  • 1432 sq ft
  • Ocean view
  • Sleeps 5
  • 2 King Beds

View all photos for 2 Bedroom Apartment

Flat-screen TV

2 Bedroom Apartment

  • 1432 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for 3 Bedroom Ocean

Flat-screen TV

3 Bedroom Ocean

  • 2196 sq ft
  • Ocean view
  • Sleeps 7
  • 2 King Beds

View all photos for Hotel

In-room safe, iron/ironing board, WiFi, bed sheets

Hotel

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Ocean

Mini-fridge, coffee/tea maker, electric kettle

1 Bedroom Ocean

  • 958 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Apartment

Flat-screen TV

1 Bedroom Apartment

  • 958 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Mantra Sun City

4.5-star hotel in Surfers Paradise
2 outdoor pools, an indoor pool, and a restaurant are available at this smoke-free hotel. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Weekly housekeeping is available.
Mantra Sun City offers 102 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided weekly.

2 outdoor swimming pools and 2 spa tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, a sauna, and a fitness center.
Mantra Sun City features 2 outdoor swimming pools and 2 spa tubs along with outdoor tennis courts, a waterslide, and an indoor pool. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge.

This luxury hotel also offers a children's pool, a fitness center, and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Mantra Sun City is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Koastal Kitchen - This restaurant serves breakfast only.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 15 per day)
  • Available in some public areas: WiFi (AUD 15 per day)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (AUD 20 per night)

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: AUD 25 to 25 for adults and AUD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Koastal Kitchen

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 2 spa tubs
  • Arcade/game room
  • Children's pool
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • Elevator

More

  • 39 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
This property offers boxed breakfast-to-go on Monday and Tuesday.

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 25 to 25 for adults, and AUD 15 to 15 for children
  • Fee for in-room wireless internet: AUD 15 per day (rates may vary)
  • Fee for wireless internet in public areas: AUD 15 per day (rates may vary)
  • Airport shuttle fee: AUD 41 per person (roundtrip)
  • Self parking fee: AUD 20 per night
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

City Mantra
Mantra City
Mantra Sun
Mantra Sun City
Mantra Sun City Hotel
Mantra Sun City Hotel Surfers Paradise
Mantra Sun City Surfers Paradise
Sun City Mantra
Sun Mantra
Mantra Sun City Gold Coast/Surfers Paradise
Mantra Sun City Hotel
Mantra Sun City Surfers Paradise
Mantra Sun City Hotel Surfers Paradise

Mantra Sun City Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 367 out of 1002 reviews
Rating 8 - Good. 367 out of 1002 reviews
Rating 6 - Okay. 150 out of 1002 reviews
Rating 4 - Poor. 71 out of 1002 reviews
Rating 2 - Terrible. 47 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mathew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jodie-Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always accomodation was great, staff are friendly, pools and spa are fantastic for a relaxing day and tram at door, bus on corner and walking distance to caville, one block from beach and still has nice views. This is our ‘holiday home’ always stay here for all our visits to GC and never been disappointed! Thanks team ❤️
Stayed 5 nights in Oct 2024

10/10 Excellent

Dylan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is right next to the main tram track to go through Surfers to Broadbeach, massively convenient. Amenities were nice and staff were friendly
Stayed 5 nights in Oct 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A spacious unit with good amenities in walking distance to the beach, tram and Gold Coast Supercars 500
Stayed 2 nights in Oct 2024

10/10 Excellent

Terence

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was everything that we thought it would be. Great for the kids and close to everything we needed with the light rail out the front!
Stayed 6 nights in Oct 2024

8/10 Good

Cherie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Michael

Stayed 2 nights in Oct 2024

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
The staff were not nice at all the room was not clean the breakfast wasn’t the best I have stayed here lots of times and never been this bad still waiting for response for breakfast refund I didn’t get
Stayed 2 nights in Oct 2024

10/10 Excellent

Truong

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good facility
Stayed 1 night in Oct 2024

6/10 Okay

Rebecca

Liked: Staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Ioane

Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Room comfort
Disappointed. Booking was not communicated correc
Not sure whether it was the hotel or hotels.com. made a booking for three yet given a room with only two beds and no third option. Said booking was only for two but the booking and confirmation was for three. Pool and spa not the cleanest. Room was ok but disappointed with the rest
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

6/10 Okay

Brooke

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Lauren

Liked: Cleanliness, property conditions & facilities
Didn’t like that you had to pay for parking, if you wanted to have your room cleaned, you had to pay, and the buffet breakfast you had to pay extra for a cappuccino, but the room was lovely and the pool was too
Stayed 4 nights in Sep 2024

10/10 Excellent

Deidrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mantra Sun City is a great place to stay due to the location which is right near the tram line. The resort has amazing facilities especially the heated pool. The Room was quite amazing with us having Ocean Views as requested but our room also had a River View. This was our second time staying & wewill definitely be making this our next holiday accommodation.
Stayed 2 nights in Sep 2024

8/10 Good

Anna Marie

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay.
Stayed 6 nights in Sep 2024

8/10 Good

Emily

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

4/10 Poor

Michael, West Melbourne

Disliked: Cleanliness
It was really outdated and in desperate for a refurb. Didn't have s good night sleep due to traffic noise and light coming through
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,
Stayed 7 nights in Aug 2024

10/10 Excellent

Robyn

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
the pools were a fantastic fun as we had indoor and outside heated pools and the amazing views both ocean view and river view. The tram was at the back gate which made it simple to get transport around Surfers and Gold Coast . The beach was a short stroll easy with small children. Well worth staying here !
Stayed 5 nights in Aug 2024

8/10 Good

Romani

The hotel was o k but no room service was provided
Stayed 3 nights in Aug 2024

6/10 Okay

Hugh

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Front office staff weren’t at all responsive to a couple of complaints from other guests who asked for help at the front desk when I was checking in or out. One had asked for maintenance to look at a smelly shower but no one had attended, while another complained about excessive and prolonged construction noise from an adjacent apartment. The receptionist said they would follow up but after the guest left she commented they couldnt do anything because the noise came from a privately owned apartment and had been going for many days. The breakfast facilities are tired, not many options and are overpriced. The entry foyer has this weird chlorine smell about it due to its proximity to the pool. So overall neat, conveniently located, but don’t have high expectations.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shakira

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools and spas
Stayed 4 nights in Aug 2024

8/10 Good

Justina

Liked: Cleanliness, staff & service, property conditions & facilities
A little dated, but great location and spacious.
Stayed 1 night in Aug 2024