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Mantra Sun City

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mantra Sun City

Indoor pool, 2 outdoor pools
Flat-screen TV
Balcony
Mini-fridge, coffee/tea maker, electric kettle
View from room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Parking available
  • Breakfast available
  • Air conditioning

Explore the area

Map
Ocean Avenue, Surfers Paradise, QLD, 4217
  • Surfers Paradise Beach
    6 min walk
  • Chevron Renaissance
    8 min walk
  • Infinity Attraction
    10 min walk
  • Surfers Paradise, QLD (SFP)
    14 min walk

Room options

View all photos for 2 Bedroom Ocean

Flat-screen TV

2 Bedroom Ocean

  • 1432 sq ft
  • Ocean view
  • Sleeps 5
  • 2 King Beds

View all photos for 2 Bedroom Apartment

Flat-screen TV

2 Bedroom Apartment

  • 1432 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for 3 Bedroom Ocean

Flat-screen TV

3 Bedroom Ocean

  • 2196 sq ft
  • Ocean view
  • Sleeps 7
  • 2 King Beds

View all photos for Hotel

In-room safe, iron/ironing board, WiFi, bed sheets

Hotel

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Ocean

Mini-fridge, coffee/tea maker, electric kettle

1 Bedroom Ocean

  • 958 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Apartment

Flat-screen TV

1 Bedroom Apartment

  • 958 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Mantra Sun City

4.5-star hotel in Surfers Paradise
2 outdoor pools, an indoor pool, and a restaurant are available at this smoke-free hotel. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Weekly housekeeping is available.
Mantra Sun City offers 102 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided weekly.

2 outdoor swimming pools and 2 spa tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, a sauna, and a fitness center.
Mantra Sun City features 2 outdoor swimming pools and 2 spa tubs along with outdoor tennis courts, a waterslide, and an indoor pool. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge.

This luxury hotel also offers a children's pool, a fitness center, and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Mantra Sun City is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Koastal Kitchen - This restaurant serves breakfast only.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 15 per day)
  • Available in some public areas: WiFi (AUD 15 per day)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (AUD 20 per night)

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: AUD 25 to 25 for adults and AUD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Koastal Kitchen

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 2 spa tubs
  • Arcade/game room
  • Children's pool
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • Elevator

More

  • 39 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
This property offers boxed breakfast-to-go on Monday and Tuesday.

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 25 to 25 for adults, and AUD 15 to 15 for children
  • Fee for in-room wireless internet: AUD 15 per day (rates may vary)
  • Fee for wireless internet in public areas: AUD 15 per day (rates may vary)
  • Airport shuttle fee: AUD 41 per person (roundtrip)
  • Self parking fee: AUD 20 per night
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

City Mantra
Mantra City
Mantra Sun
Mantra Sun City
Mantra Sun City Hotel
Mantra Sun City Hotel Surfers Paradise
Mantra Sun City Surfers Paradise
Sun City Mantra
Sun Mantra
Mantra Sun City Gold Coast/Surfers Paradise
Mantra Sun City Hotel
Mantra Sun City Surfers Paradise
Mantra Sun City Hotel Surfers Paradise

Mantra Sun City Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 376 out of 1033 reviews" "
Rating 8 - Good. 378 out of 1033 reviews" "
Rating 6 - Okay. 156 out of 1033 reviews" "
Rating 4 - Poor. 74 out of 1033 reviews" "
Rating 2 - Terrible. 49 out of 1033 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Hugh

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Front office staff weren’t at all responsive to a couple of complaints from other guests who asked for help at the front desk when I was checking in or out. One had asked for maintenance to look at a smelly shower but no one had attended, while another complained about excessive and prolonged construction noise from an adjacent apartment. The receptionist said they would follow up but after the guest left she commented they couldnt do anything because the noise came from a privately owned apartment and had been going for many days. The breakfast facilities are tired, not many options and are overpriced. The entry foyer has this weird chlorine smell about it due to its proximity to the pool. So overall neat, conveniently located, but don’t have high expectations.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shakira

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools and spas
Stayed 4 nights in Aug 2024

8/10 Good

Justina

Liked: Cleanliness, staff & service, property conditions & facilities
A little dated, but great location and spacious.
Stayed 1 night in Aug 2024

6/10 Okay

Bradley

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
King bed was essentially two singles put together. Left me with my feet hanging over the end of the bed.
Stayed 2 nights in Aug 2024

4/10 Poor

Diana Yun Sook

Traveled with group
Disliked: Cleanliness, staff & service
no wifi
It is very hard to get wifi password.
Stayed 7 nights in Aug 2024

8/10 Good

Roslyn Maree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, with a tram stop out the front. The reception and pool areas are lovely, very spacious and many areas to sit and relax. Our apartment had everything we needed, very well equipped and comfortable with lovely views.
Stayed 7 nights in Aug 2024

6/10 Okay

JAMES

Stayed 2 nights in Aug 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 3 nights in Jul 2024

10/10 Excellent

Avinash

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer service at check in
Stayed 4 nights in Jul 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Ian

Stayed 5 nights in Jul 2024

10/10 Excellent

Karen

Would have liked fresh towels and extra pillows and blanket
Stayed 5 nights in Jun 2024

10/10 Excellent

Taele

Traveled with partner
Liked: Cleanliness
Like surroundings the property, indoor hot tub, indoor pool dry sauna steam sauna, very huge and spacious. Barbecue area with outdoor pool, resting areas ground floor The best is we don't use our car transport just next-door from Mantra Sun City hotel trams or walk to Surfers Paradise centre 10minutes beach 5mins.
Stayed 3 nights in Jun 2024

6/10 Okay

Jenny

Stayed 3 nights in Jun 2024

10/10 Excellent

Lisa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a terrific stay. Great views (which sadly will be hindered with the completion of the new build in front), great location and lovely staff.
Stayed 3 nights in Jun 2024

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, amenities
Property was fine, a little dated, but still perfectly fine. Very spacious inside. Ironing board was faulty (it collapsed while ironing). Asked for a replacement but was not provided. Great location and hotel nice.
Stayed 3 nights in Jun 2024

6/10 Okay

Sharene

Traveled with group
Liked: Room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Cheryl

Liked: Cleanliness, property conditions & facilities
The apartment was spacious & beautiful views. Staff were friendly.
Stayed 3 nights in Jun 2024

4/10 Poor

John

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
On the first night the female receptionist was very helpful with smiles and seeing her around as made some inquiries and she was very helpful On the mornings there was a male receptionist was very rude without smiles and unprofessional attitude Love the property As very disappointing that the two rooms weren’t together for our disability reasons with hearing loss as high risks with fire alarms as can’t hear them The beds were terrible as so old and soft which caused lower back pains So left very early to get to home to firm bed for my back issues The pools are fantastic and loved the atzec looks
Stayed 4 nights in May 2024

6/10 Okay

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

6/10 Okay

Jason

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Convenient for transportation.
Stayed 3 nights in May 2024

8/10 Good

Michelle

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in May 2024

2/10 Terrible

Prateek

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room had dents on the wall, and paint and plaster peeled off. There was a damp, musty smell in the room. An awful smell lingered in the hallway floor close to the lifts. The cornice had a big crack. The mattress protector had a bloodstain. There was mold on the bathroom ceiling, and there was no exhaust in the bathroom. A very thin blanket. Overall, it wasn't worth the money.
Stayed 5 nights in May 2024

10/10 Excellent

Mathew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools and spars staying there again soon
Stayed 2 nights in Apr 2024