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Mercure Gold Coast Resort

4.0 star property

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Photo gallery for Mercure Gold Coast Resort

Exterior
In-room safe, desk, soundproofing, iron/ironing board
Classic King Room | In-room safe, desk, soundproofing, iron/ironing board
Garden
In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
$111
includes taxes & fees
Nov 26 - Nov 27

Explore the area

View in a map
64 Palm Meadows Drive, Carrara, QLD, 4211
  • Place, Palm Meadows Golf Course
    ‪3 min walk‬
  • Place, Carrara Markets
    ‪2 min drive‬
  • Place, Lakelands Golf Club
    ‪3 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪23 min drive‬

Room options

View all photos for Superior Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Superior Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • 388 sq ft
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Privilege, Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Privilege, Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Privilege King Room

In-room safe, desk, soundproofing, iron/ironing board

Privilege King Room

9.6 out of 10
Exceptional
(5 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic King Room

In-room safe, desk, soundproofing, iron/ironing board

Classic King Room

8.2 out of 10
Very good
(36 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Classic Twin Room

7.8 out of 10
Good
(41 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

Superior King Room | In-room safe, desk, soundproofing, iron/ironing board

Superior King Room

9.4 out of 10
Exceptional
(8 reviews)
  • 388 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Resort King Room

In-room safe, desk, soundproofing, iron/ironing board

Resort King Room

9.0 out of 10
Wonderful
(2 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Resort Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Mercure Gold Coast Resort

4-star hotel in Carrara
Along with 2 outdoor pools, this hotel has a full-service spa and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Mercure Gold Coast Resort offers 292 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies or patios. 50-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Future Therapy has 3 treatment rooms. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Mercure Gold Coast Resort features a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 10097 square feet (938 square meters) include a conference center. This business-friendly hotel also offers a children's pool, a hot tub, and a sauna. Complimentary covered self parking is available on site.

Mercure Gold Coast Resort has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 12 and younger eat free breakfast.
The Green Dining - Overlooking the golf course and pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
The Green Bar - Overlooking the golf course, this bar serves brunch, lunch, and light fare. Open daily.
The Cart - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 35 for adults and AUD 17.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Cart
  • The Green Bar
  • The Green Dining

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Tennis lessons
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (10,097 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 3 floors
  • 8 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for AUD 45.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 17.50 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gold Coast Mercure
Gold Coast Mercure Resort
Mercure Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort
Mercure Gold Coast Resort Carrara
Mercure Resort Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort Hotel
Mercure Gold Coast Resort Carrara
Mercure Gold Coast Resort Hotel Carrara

Mercure Gold Coast Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 514 out of 1000 reviews
Rating 8 - Good. 307 out of 1000 reviews
Rating 6 - Okay. 116 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicole

Stayed 1 night in Aug 2025

6/10 Okay

Donna

Business traveler, Traveled with partner
Clean & Average
Stayed 2 nights in Aug 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were great. Ample parking, room very clean, great location
Stayed 2 nights in Jul 2025

8/10 Good

david

Traveled with group
Liked: Staff & service, amenities
Good place just needs some upgrading
Stayed 1 night in Jul 2025

10/10 Excellent

Kahu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and very spacious. There was lots of parking. Would definitely stay again.
Stayed 1 night in Jul 2025

4/10 Poor

Ian

Disliked: Property conditions & facilities
I did not like being told that no room had been allocated for me when I arrived. A free drink was provided as compensation. Not good enough. I was forced to wait one hour before I could access a room. No a/c in my room on one night. A small heater was provided. I received the last one available so I was not the only one. I had to ask for compensation.
Stayed 3 nights in Jul 2025

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 4 nights in Jul 2025

10/10 Excellent

David Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay. Very relaxing
Stayed 2 nights in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant choice with Mecure

It was a pleasure staying there. King superior room with a very comfortable bed. Very quiet and clean. I’d stay again quite easily.
Stayed 1 night in Jul 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place, starting to look a little run down in places . In need of update. Sauna not working l, gym equip not working. Heat pool is nice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Don Navinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay, highly recommended.

Had an excellent stay with family. The staff was extremely helpful in arranging late check-out for us based on our circumstances. The kids live the buffet breakfast! This is our goto accommodation whenever there are sporting events at GCSL Carrara.
Stayed 1 night in Jun 2025

10/10 Excellent

Narelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at the resort was immaculate and well maintained from our room, the gardens, the common areas. What really stood out for me, all the staff, gardener, maintenance, housekeeping, breakfast, all had a smile and friendly greeting. Big shout out to housekeeping. Nothing says your on holiday like getting your bed made. It wasn't thrown back and rushly tucked back in like many places. The bed was made like it was our first night each day and it was a real treat. Our double queen room needed a reading light and two comfortable chairs instead of one, otherwise everything about our stay was exceptional. It's a bit out of the way for anyone without a car, but for us the 'away from the hustle and bustle' added to the tranquility.
Stayed 5 nights in Jun 2025

6/10 Okay

Pamela

Liked: Room comfort

Just ok

Was just ok. Very minimal facilities in the room. No wifi. No spare blanket. Quite dated throughout. Staff and gardens were lovely. No elevators which didn’t worry us but it could bother others who might have mobility issues or luggage to haul up to the room. There were 49 stairs between the carpark and our room. We were however offered help if needed. Nothing close by so car always needed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kelli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival staff were very obliging to our needs and changed our room to suit someone with mobility challenges.
Stayed 1 night in Jun 2025

8/10 Good

john

Great
Stayed 1 night in Jun 2025

8/10 Good

gerard anthony mc

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful
Stayed 2 nights in Jun 2025

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here because of the resort feel rather than a hotel and parking is easy.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christophe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People really nice, everything was clean day after day, they made a really good job.
Stayed 3 nights in Jun 2025

6/10 Okay

Geoff

Liked: Cleanliness
The kettle in the room did not work. No toaster. Fridge was tiny. No room service so had to walk to/from room to reception/dining/bar. Green Restaurant was overpriced. Being on my own I was put in a corner facing the window (overlooking nothing) and forgotten about except for the basics. Will not be returning
Stayed 1 night in Jun 2025

8/10 Good

Kenneth Huw

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice overall.
Stayed 5 nights in May 2025

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Jun 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely resort, nice and wuiet
Stayed 1 night in Jun 2025

10/10 Excellent

Brenton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great
Stayed 3 nights in Jun 2025