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Mercure Gold Coast Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Gold Coast Resort

Exterior
Business center
2 outdoor pools, sun loungers
Golf
Garden

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Spa

Explore the area

Map
64 Palm Meadows Drive, Carrara, QLD, 4211
  • Palm Meadows Golf Course
    3 min walk
  • Heritage Bank Stadium
    5 min drive
  • Pacific Fair Shopping Centre
    5 min drive
  • Surfers Paradise, QLD (SFP)
    15 min drive

Room options

View all photos for Room, 1 King Bed, Golf View (Resort)

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Golf View (Resort)

  • 388 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Resort)

In-room safe, desk, soundproofing, iron/ironing board

Twin Room (Resort)

  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Twin Room (Resort and Spa)

In-room safe, desk, soundproofing, iron/ironing board

Twin Room (Resort and Spa)

  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Twin Room, Pool View (Resort)

In-room safe, desk, soundproofing, iron/ironing board

Twin Room, Pool View (Resort)

  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View (Resort)

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Pool View (Resort)

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Resort)

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed (Resort)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Resort - Spa)

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed (Resort - Spa)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Golf View (Resort)

In-room safe, desk, soundproofing, iron/ironing board

Twin Room, Golf View (Resort)

  • 388 sq ft
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Crowne Plaza Surfers Paradise, an IHG Hotel

Pool
Hot Tub
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1104)
The price is $176
per night
$194 total
includes taxes & fees
Dec 14 - Dec 15
Crowne Plaza Surfers Paradise, an IHG Hotel

About this property

Mercure Gold Coast Resort

4-star hotel in Carrara
Along with 2 outdoor pools, this hotel has a full-service spa and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Mercure Gold Coast Resort offers 292 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies or patios. 50-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Future Therapy has 3 treatment rooms. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Mercure Gold Coast Resort features a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 10097 square feet (938 square meters) include a conference center. This business-friendly hotel also offers a children's pool, a spa tub, and a sauna. Complimentary covered self parking is available on site.

Mercure Gold Coast Resort has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Green Dining - Overlooking the golf course and pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
The Green Bar - Overlooking the golf course, this bar serves brunch, lunch, and light fare. Open daily.
The Cart - Onsite coffee shop. Open daily.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 35 for adults and AUD 17.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Cart
  • The Green Bar
  • The Green Dining

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Sauna
  • Spa tub
  • Tennis lessons
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (10,097 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 3 floors
  • 8 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 45.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 17.50 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gold Coast Mercure
Gold Coast Mercure Resort
Mercure Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort
Mercure Gold Coast Resort Carrara
Mercure Resort Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort Hotel
Mercure Gold Coast Resort Carrara
Mercure Gold Coast Resort Hotel Carrara

Mercure Gold Coast Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 537 out of 1063 reviews" "
Rating 8 - Good. 345 out of 1063 reviews" "
Rating 6 - Okay. 121 out of 1063 reviews" "
Rating 4 - Poor. 40 out of 1063 reviews" "
Rating 2 - Terrible. 20 out of 1063 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything we needed
Stayed 2 nights in Aug 2024

8/10 Good

Darren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well appointed complex. Quiet and convenient. Handy to the coast, shopping and transport connections. Complementary breakfast a bonus. An overall great stay.
Stayed 9 nights in Aug 2024

8/10 Good

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay was close to where we needed to be. We had breakfast included. Was pretty good however the coffee machines were not working properly. Beds are comfy and rooms a decent size. Bathroom a little old and tired but was fine for what we needed
Stayed 1 night in Aug 2024

4/10 Poor

William

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not that great
The overall stay wasn’t bad, apart from the shower been slippery and my daughter slipped lucky my wife was there but banged her knee badly. Then the turd someone had left on the stairs leading to the rooms, which we told a cleaner about who just looked at it and left it. We then told the front desk when we left over an hour later because it was still sitting there.
Stayed 1 night in Aug 2024

8/10 Good

R

Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Jamie-lee

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good location and overall nice place. However, noise in the hallways is extremely loud and carries right through the front door. This occurred all hours of the night!
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth, East Corrimal

Liked: Property conditions & facilities
Large comfortable rooms, takeaway dining menu, ecofriendly
Stayed 6 nights in Jul 2024

10/10 Excellent

Dominique

Traveled with family
Liked: Cleanliness, property conditions & facilities
Excellent accomodation with a great price
Stayed 2 nights in Jul 2024

6/10 Okay

menka

Traveled with family
Hotel is far Staff was ok , exhaust was not working But they provided free drink voucher Service was delayed in everything
Stayed 2 nights in Jul 2024

10/10 Excellent

Ethan Kendall Cruise

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. We especially loved the pair of swans and their babies we got to see from our balcony and up close each morning. All staff we interacted with were lovely
Stayed 10 nights in Jul 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jul 2024

8/10 Good

William Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Jul 2024

10/10 Excellent

Penelope

Great and friendly, helpful staff. Good location away from noise. Can’t say enough good things about this hotel and the staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay.
Stayed 3 nights in Jul 2024

8/10 Good

George

Traveled with partner
Liked: Cleanliness, staff & service
Nice resort setting, good pools, limited accessibility as all upper floors are serviced by stairs. There are no elevators. No public transport and some distance from other amenities. Well located for access to most of the mid Gold Coast provided you have a car. Good undercover parking.
Stayed 4 nights in Jul 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing location
Perfect location away from the traffic and busy vibe of the Gold Coast strip. Great room over the golf course and lake. So quiet. Make sure you ask for a ground floor as there is no lift and access to top floors are a work out! Restaurant was excellent, had vastly improved since our last stay last year. Easy parking too.
Stayed 2 nights in Jul 2024

8/10 Good

Dianne Janice

Stayed 4 nights in Jul 2024

8/10 Good

Rosanne

Stayed 5 nights in Jul 2024

10/10 Excellent

Christos

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great resort style accommodation. Would happily stay again when I am visiting the Gold Coast.
Stayed 3 nights in Jul 2024

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities
A
Stayed 3 nights in Jul 2024

10/10 Excellent

Fleur

Stayed 1 night in Jul 2024

10/10 Excellent

Lee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay ^^
Stayed 1 night in Jul 2024

6/10 Okay

John

Disliked: Staff & service, property conditions & facilities
Air con didn't work. landline phone didn't work. Card didn't work, went back 3 times and they still were unable to fix it and I stood outside for 20 minutes waiting for someone to let me in.
Stayed 1 night in Jul 2024