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Nightelier Mermaid Waters

3.5 star property

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Photo gallery for Nightelier Mermaid Waters

Outdoor pool, sun loungers
Property entrance
Bar (on property)
Studio Family | Terrace/patio
Front of property - evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Business services
$125
includes taxes & fees
Feb 5 - Feb 6

Explore the area

View in a map
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD, 4218
  • Place, Pacific Fair Shopping Centre
    ‪17 min walk‬
  • Place, The Star Gold Coast
    ‪3 min drive‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪3 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪22 min drive‬

Room options

View all photos for Studio Family

Studio Family | In-room safe, soundproofing, iron/ironing board, free WiFi

Studio Family

9.4 out of 10
Exceptional
(13 reviews)
  • 453 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Studio Family Spa

Studio Family Spa | In-room safe, soundproofing, iron/ironing board, free WiFi

Studio Family Spa

9.0 out of 10
Wonderful
(4 reviews)
  • 453 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Studio King

In-room safe, soundproofing, iron/ironing board, free WiFi

Studio King

9.2 out of 10
Wonderful
(77 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Twin Queen

Studio Twin Queen | In-room safe, soundproofing, iron/ironing board, free WiFi

Studio Twin Queen

8.8 out of 10
Excellent
(20 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mermaid Suite

Mermaid Suite | In-room safe, soundproofing, iron/ironing board, free WiFi

Mermaid Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Accessible Studio King

Accessible Studio King | In-room safe, soundproofing, iron/ironing board, free WiFi

Accessible Studio King

9.0 out of 10
Wonderful
(12 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio King or Twin Single

In-room safe, soundproofing, iron/ironing board, free WiFi

Studio King or Twin Single

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Nightelier Mermaid Waters

3.5-star hotel in Mermaid Waters
This hotel features a golf course, an outdoor pool, and a restaurant. Free buffet breakfast and free self parking are also provided. Other amenities include a bar/lounge, concierge services, and dry cleaning.
Nightelier Mermaid Waters offers 104 accommodations with safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Guests can play rounds at the 9-hole golf course. Other recreational amenities include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Nightelier Mermaid Waters features a golf course and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning.

This Gold Coast hotel also offers barbecue grills, an arcade/game room, and tour/ticket assistance. Onsite covered self parking is complimentary.

Nightelier Mermaid Waters has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Brasserie - This family restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • Free covered self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie

Things to do

  • 9-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Limited room service

More

  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: AUD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property caters to LGBTQ+ guests
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mermaid Waters Quality Hotel
Quality Hotel Mermaid Waters
Quality Mermaid Waters
Quality Hotel Mermaid Waters Gold Coast
Quality Inn Mermaid Waters
Quality Hotel Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel
Mermaid Waters Hotel by Nightcap Plus Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters

Nightelier Mermaid Waters Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 572 out of 1012 reviews
Rating 8 - Good. 332 out of 1012 reviews
Rating 6 - Okay. 67 out of 1012 reviews
Rating 4 - Poor. 25 out of 1012 reviews
Rating 2 - Terrible. 16 out of 1012 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Emma

Liked: Cleanliness, staff & service
The hotel was lovely, room fantastic value. However was caught off guard however with it being attached to a tavern style venue which was off putting. The other downside was the lack of sound proofing of the hotel rooms. When other visitors are in there rooms at 2am and talking loudly, it sounds like they are next to you in your room. Made for 2 nights of minimal sleep unfortunately. .
Stayed 2 nights in Oct 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The brekky was perfect to set me up for my walk to Pacific Fair shopping center. Room was great - beds and pillows very comfortable. The Netflix in my room didn't want to work, but staff have assured me it will be fixed. I didn't need it anyway because I entertained myself in the pool, and with free to air telly. Enjoyed my stay, and will recommend to friends and stay again myself.
Had the pool to myself - the water running off the end of the slide was better than a massage!
Pool area including lounges (some covered for sun protection) and QR codes for food/drink service.
Breakfast was just right.
IMAX theater experience at Pacific Fair shopping centre.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jannelle Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was wonderful. A huge array of options and all scrumptious. Hot water takes a very long time to heat up though.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sebastian

Stayed 2 nights in Sep 2025

8/10 Good

Keith

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Beds were not great, but I was surprised how nice this place is. Long corridor to my room. Very peaceful
Stayed 5 nights in Sep 2025

10/10 Excellent

Chamodi Jayathri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was good and loved the outdoor pool area.
Stayed 3 nights in Sep 2025

8/10 Good

John

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great value, when a breakfast is included in the room price. Would definitely stay here again.
Stayed 1 night in Sep 2025

8/10 Good

SHIV

Liked: Cleanliness
Disliked: Staff & service
Staff behaviour to be improved. Breakfast found quality to be improved Cleaning to be improved Lack of coffee and toast machine
Stayed 1 night in Sep 2025

6/10 Okay

Lennon

Business traveler
Disliked: Cleanliness
Breakfast was good, the room was average, but the cleanliness was disappointing. There were hairs on the tub when I got in the room, and for the two weeks I was there housekeeping never removed the hairs. The windows had thick spider webs that were there for ages. The bathroom towels stunk. I would not stay there again.
Stayed 12 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice clean place to stay. Very convenient having great room service options.
Stayed 1 night in Sep 2025

8/10 Good

Dave, Mooloolaba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice.
Stayed 1 night in May 2025

10/10 Excellent

Riah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic customer service, always a treat to stay there. Beds are so comfortable was hard to leave.
Stayed 1 night in Sep 2025

8/10 Good

Bevan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes - Staff was very friendly , welcoming and accomadating to our needs. Comfy beds , clean linen and clean towels provided daily. Breakfast was always good and once again friendly smiling kitchen staff.
Stayed 4 nights in Sep 2025

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean, spacious room, quiet area. Super comfortable bed!
Stayed 2 nights in Aug 2025

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay with breakfast provided
Stayed 3 nights in Aug 2025

10/10 Excellent

Jay

Stayed 1 night in Sep 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
Stayed 1 night in Sep 2025

8/10 Good

Erin

Stayed 2 nights in Sep 2025

10/10 Excellent

rupert

Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind friendly staff, free drink and buffet breakfast included and accommodated us at the last minute
Stayed 1 night in Aug 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Geoffery

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised and will stay there again by choice. It was great value, the breakfast included was a great quality. The staff are very friendly. The pool is central but in a private location not like others where you are on display from the dining areas. The room was very big. Inside and out, it spacious and well laid out. Everything you want is there and is very handy to Pacific Fair, the casino, etc.
Stayed 1 night in Sep 2025