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Mermaid Waters Hotel by Nightcap Plus

3.5 star property

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Photo gallery for Mermaid Waters Hotel by Nightcap Plus

Outdoor pool, sun loungers
Property entrance
Reception
Executive Studio Suite | View from room
Room | Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service

Explore the area

Map
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD, 4218
  • The Star Gold Coast
    ‪3 min drive‬
  • The Oasis
    ‪3 min drive‬
  • Gold Coast Convention and Exhibition Centre
    ‪3 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪27 min drive‬

Room options

View all photos for Double Room

Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Double Room

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite

Executive Studio Suite | In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Studio Suite

  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Double Room

Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Double Room

  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Room

  • 453 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Double Room

Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Double Room

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Room

Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Room

  • 453 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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$119 total
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About this property

Mermaid Waters Hotel by Nightcap Plus

3.5-star hotel in Mermaid Waters
This hotel features a golf course, an outdoor pool, and a restaurant. Free buffet breakfast and free self parking are also provided. Other amenities include a bar/lounge, concierge services, and dry cleaning.
Guest accommodations at Mermaid Waters Hotel by Nightcap Plus offer safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Guests can play rounds at the 9-hole golf course. Other recreational amenities include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mermaid Waters Hotel by Nightcap Plus features a golf course and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning.

This Gold Coast hotel also offers barbecue grills, an arcade/game room, and tour/ticket assistance. Onsite covered self parking is complimentary.

Mermaid Waters Hotel by Nightcap Plus has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Brasserie - This family restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • Free covered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie

Things to do

  • 9-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Limited room service

More

  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: AUD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property caters to LGBTQ+ guests
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mermaid Waters Quality Hotel
Quality Hotel Mermaid Waters
Quality Mermaid Waters
Quality Hotel Mermaid Waters Gold Coast
Quality Inn Mermaid Waters
Quality Hotel Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel
Mermaid Waters Hotel by Nightcap Plus Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters

Mermaid Waters Hotel by Nightcap Plus Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 509 out of 1002 reviews
Rating 8 - Good. 366 out of 1002 reviews
Rating 6 - Okay. 80 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellebt
Stayed 3 nights in Jan 2025

6/10 Okay

Helena Wanda

Traveled with partner
Liked: Staff & service, amenities
our room faced the car park so at night it was noisy, so hard to sleep. people returning to their rooms at night were loud. Breakfast was nice but I would have liked some cheese on the menu the resort was generous with free drink vouchers.
Stayed 2 nights in Jan 2025

10/10 Excellent

Stone

Liked: Staff & service, property conditions & facilities
The staff were amazing so kind & helpful. Excellent service.
Stayed 2 nights in Jan 2025

10/10 Excellent

daryosh, Rydalmere

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend
Stayed 3 nights in Jan 2025

8/10 Good

Melissa

Stayed 3 nights in Jan 2025

10/10 Excellent

Chandra, Springfield Lakes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money spent which includes buffet breakfast. Quite and lovely environment. Will stay there again in the near future.
Stayed 1 night in Jan 2025

10/10 Excellent

Pavel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 6 nights in Jan 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just stayed one night, but excellent accommodation and service. Had dinner in the hotel, very good
Stayed 1 night in Jan 2025

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very comfortable well located. The included breakfast was excellent.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ben

Stayed 4 nights in Dec 2024

4/10 Poor

Raju

Traveled with family and small children
Disliked: Cleanliness, staff & service
Room carpet smells. TV never worked. Billiard absent but advertised.
Stayed 4 nights in Dec 2024

6/10 Okay

Rishikesh

Liked: Cleanliness
Disliked: Property conditions & facilities
Ok
Stayed 4 nights in Dec 2024

10/10 Excellent

Nico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

RITESH

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe and excellent place to stay nice customer service from team.
Stayed 3 nights in Dec 2024

10/10 Excellent

Scott

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Xingwu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the included free buffet breakfast. Also appreciated the one free drink, I ordered a glass of wine. About 25 minutes walk to beach.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anil, PORTLAND

Stayed 1 night in Dec 2024

10/10 Excellent

NARSI REDDY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Matheus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool environment, great breakfast.
Stayed 4 nights in Dec 2024

6/10 Okay

Cornelia

Traveled with partner
Liked: Amenities
after 1 week we still waiting to get our deposit back, this is unacceptable
Stayed 3 nights in Dec 2024

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our night at Mermaid Waters. It was clean, comfortable and the staff were all very friendly.
Stayed 1 night in Dec 2024

8/10 Good

Donna

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Kassy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here.. Ramps for ease of getting around. Staff were excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant downstairs, reasonably priced, pool, breakfast included in price
Stayed 1 night in Nov 2024