Nightelier Mermaid Waters

3.5 star property

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Photo gallery for Nightelier Mermaid Waters

Outdoor pool, sun loungers
Front of property - evening/night
Bar (on property)
Studio Family | Terrace/patio
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
$108
includes taxes & fees
Nov 17 - Nov 18

Explore the area

View in a map
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD, 4218
  • Place, The Star Gold Coast
    ‪3 min drive‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪3 min drive‬
  • Place, The Oasis
    ‪4 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪19 min drive‬

Room options

Studio Family

9.4 out of 10
Exceptional
(13 reviews)
  • 453 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Studio Family Spa

9.0 out of 10
Wonderful
(4 reviews)
  • 453 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Studio King

9.2 out of 10
Wonderful
(67 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Twin Queen

8.8 out of 10
Excellent
(18 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

Mermaid Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

Accessible Studio King

9.2 out of 10
Wonderful
(11 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Studio King or Twin Single

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

About this property

Nightelier Mermaid Waters

3.5-star hotel in Mermaid Waters
This hotel features a golf course, an outdoor pool, and a restaurant. Free buffet breakfast and free self parking are also provided. Other amenities include a bar/lounge, concierge services, and dry cleaning.
Nightelier Mermaid Waters offers 104 accommodations with safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Guests can play rounds at the 9-hole golf course. Other recreational amenities include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Nightelier Mermaid Waters features a golf course and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning.

This Gold Coast hotel also offers barbecue grills, an arcade/game room, and tour/ticket assistance. Onsite covered self parking is complimentary.

Nightelier Mermaid Waters has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Brasserie - This family restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • Free covered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie

Things to do

  • 9-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Limited room service

More

  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: AUD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property caters to LGBTQ+ guests
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mermaid Waters Quality Hotel
Quality Hotel Mermaid Waters
Quality Mermaid Waters
Quality Hotel Mermaid Waters Gold Coast
Quality Inn Mermaid Waters
Quality Hotel Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel
Mermaid Waters Hotel by Nightcap Plus Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters

Nightelier Mermaid Waters Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 552 out of 1023 reviews
Rating 8 - Good. 354 out of 1023 reviews
Rating 6 - Okay. 74 out of 1023 reviews
Rating 4 - Poor. 28 out of 1023 reviews
Rating 2 - Terrible. 15 out of 1023 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

WEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the restaurant, bar area. These places are big with fully service.
Stayed 2 nights in Jul 2025

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not sleep well due to noise
Stayed 1 night in Jul 2025

10/10 Excellent

Janice

Stayed 1 night in Jul 2025

8/10 Good

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was good but nothing special. Perfectly did the job. Only complaint is that there was no vegetarian(or vegan) option on the menu.
Stayed 1 night in Jun 2025

8/10 Good

Rachal

Stayed 10 nights in Jun 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2025

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, no need to go anywhere else for food, breakfast was included and that and dinner meals were great
Stayed 2 nights in Jul 2025

10/10 Excellent

Mohammad

Stayed 1 night in Jun 2025

8/10 Good

David

Stayed 1 night in Jun 2025

8/10 Good

Bethany

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and close to everything. On site restaurant is a bonus
Stayed 1 night in Apr 2025

10/10 Excellent

Rosemarie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly, food is great and the room spacious. Would highly recommend this motel to anyone.
Stayed 4 nights in Jun 2025

8/10 Good

Shelley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and spacious room
Stayed 1 night in Jul 2025

10/10 Excellent

Piers Nykolaj, Biggera Waters

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay with the Mermaid Waters Hotel, the check-in process was smooth and the staff were friendly and professional. The room was a good size and the bedding quite comfortable. Free onsite secure parking is also a massive plus.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ludmila

Stayed 1 night in Jun 2025

10/10 Excellent

Kierrtana

Stayed 1 night in Jun 2025

10/10 Excellent

Tariq

Business traveler
I always stay this hotel. Only I am not happy with dinner. Quality of food was not good. Rest all good
Stayed 1 night in Jun 2025

10/10 Excellent

Wei, Quakers Hill

Liked: Cleanliness, amenities, property conditions & facilities
Second time to have stayed in this hotel. All good
Stayed 2 nights in Jun 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice,clean and good breakfast 👌
Stayed 1 night in Jun 2025

10/10 Excellent

Michael L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful. picture was like I took it. so close. Not far from beach but still a drive. good food great experience.
Stayed 1 night in May 2025

10/10 Excellent

Joanne

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The adjoining Lone Star Tavern is very convenient for all day dining and the meals are very generous.
Stayed 1 night in Jun 2025

8/10 Good

Shripad

Traveled with family
Liked: Staff & service
Breakfast was included in accommodation price.
Stayed 2 nights in Jun 2025

8/10 Good

Kiah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a nights stay. Staff was lovely and room was spacious! Could use a bit of a better couch as it was just a big chair tucked into the corner. Bar was good too. Would come back again!
Stayed 1 night in Jun 2025

8/10 Good

Ruth

Stayed 3 nights in Apr 2025

8/10 Good

Susan

Stayed 1 night in Jun 2025

8/10 Good

Tusha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025