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Montego Mermaid Beach Motel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Montego Mermaid Beach Motel

Family Room, Multiple Beds, Kitchenette | Private kitchenette | Fridge, microwave, electric kettle, toaster
Reception
Point of interest
View from property
Traditional Twin Room, Multiple Beds, Kitchenette | Select Comfort beds, individually decorated, individually furnished

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast available
  • Pool
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
2395 Gold Coast Highway, Mermaid Beach, QLD, 4218
  • Nobby Beach
    14 min walk
  • Pacific Fair Shopping Centre
    20 min walk
  • Dracula's Cabaret
    3 min drive
  • Surfers Paradise, QLD (SFP)
    11 min drive

Room options

View all photos for Executive Suite, 2 Bedrooms, Terrace

Executive Suite, 2 Bedrooms, Terrace | Living area | 24-inch flat-screen TV with digital channels, TV

Executive Suite, 2 Bedrooms, Terrace

  • 732 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Deluxe Suite, 2 Bedrooms, Kitchenette

Deluxe Suite, 2 Bedrooms, Kitchenette | Select Comfort beds, individually decorated, individually furnished

Deluxe Suite, 2 Bedrooms, Kitchenette

  • 592 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Superior Double Room, 1 Queen Bed, Kitchenette

Superior Double Room, 1 Queen Bed, Kitchenette | Select Comfort beds, individually decorated, individually furnished

Superior Double Room, 1 Queen Bed, Kitchenette

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Twin Room, Multiple Beds, Kitchenette

Traditional Twin Room, Multiple Beds, Kitchenette | Select Comfort beds, individually decorated, individually furnished

Traditional Twin Room, Multiple Beds, Kitchenette

  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Traditional Double Room, 1 Queen Bed, Kitchenette

Traditional Double Room, 1 Queen Bed, Kitchenette | Select Comfort beds, individually decorated, individually furnished

Traditional Double Room, 1 Queen Bed, Kitchenette

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Kitchenette

Family Room, Multiple Beds, Kitchenette | Select Comfort beds, individually decorated, individually furnished

Family Room, Multiple Beds, Kitchenette

  • 495 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

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About this property

Montego Mermaid Beach Motel

3-star motel in Mermaid Beach
An outdoor pool, a coffee shop/cafe, and laundry facilities are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance, and a garden are onsite. Housekeeping is available on request.
Montego Mermaid Beach Motel offers 22 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and hair dryers. Each accommodation is individually furnished and decorated. Beds feature Select Comfort mattresses. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. 24-inch flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the motel include an outdoor pool.
The motel offers a coffee shop/cafe. Wireless Internet access is complimentary. This Gold Coast motel also offers an outdoor pool, a vending machine, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Montego Mermaid Beach Motel is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
The Buddha Cafe - Onsite café.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily English breakfast available 7:00 AM to 1:00 PM for a fee: AUD 20 to 25 per person
  • A coffee shop/cafe

Restaurants on site

  • The Buddha Cafe

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Pool toys
  • Rollaway/extra bed (surcharge)

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a nature reserve
  • Pool loungers

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 30.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per stay
  • Breakage deposit: AUD 100 per stay
  • Spring Break deposit: AUD 500 per stay for guests under 21 years old staying between 15 November - 30 November
  • A damage deposit of AUD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately AUD 20 to 25 per person
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: AUD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires payment in advance for any late-arrival bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Alcohol is not served at this property

Property is also known as

A' Montego Mermaid Beach
A' Montego Mermaid Beach Motel
Montego Mermaid Beach
Montego Mermaid Beach Motel
Montego Motel Mermaid Beach
Montego Mermaid Motel Mermaid
Montego Mermaid Beach Motel Motel
Montego Mermaid Beach Motel Mermaid Beach
Montego Mermaid Beach Motel Motel Mermaid Beach

Montego Mermaid Beach Motel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 153 out of 600 reviews" "
Rating 8 - Good. 190 out of 600 reviews" "
Rating 6 - Okay. 159 out of 600 reviews" "
Rating 4 - Poor. 62 out of 600 reviews" "
Rating 2 - Terrible. 36 out of 600 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

ilija

Liked: Cleanliness, staff & service, property conditions & facilities
Super Clean Super Safe Left Race car and trailer there all night under camera surveillance, very friendly staff made my stay perfect
Stayed 1 night in Aug 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities
Lovely property gardens beautiful. However the television didn't work and have tried to ring them to tell them but no one answers their phone.
Stayed 1 night in Jul 2024

8/10 Good

Megan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A short stroll to beach, close to entertainment, clean & nice motel
Stayed 1 night in Jul 2024

10/10 Excellent

Tupou

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 3 nights in Jul 2024

10/10 Excellent

mohamed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place, recommended
Excellent service, friendly helpful staff
Stayed 1 night in Apr 2024

10/10 Excellent

mohamed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
An excellent service, friendly staff
Stayed 1 night in May 2024

10/10 Excellent

mohamed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star place, I do recommend it
A beautiful place, with excellent and personalized service, a very friendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and easy to find
Stayed 1 night in Jun 2024

2/10 Terrible

David

Did not stay due to sickness in family
Stayed 1 night in Jun 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really lovely and room was nice and clean.
Stayed 1 night in May 2024

10/10 Excellent

Jurrah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here twice now and I will continue to every time I need to visit the GC. Cute old motel, rooms are spacious, super friendly staff, and shops/food/coffee all within a few minutes walk.
Stayed 3 nights in May 2024

8/10 Good

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Tom, the manager greeted us and kindly upgraded our room. It was so nice to have such friendly service. The room was very good for the price. Thank you.
Stayed 1 night in May 2024

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Motel has been refurbished and room 4 that we were allocated, had had the full treatment. We were very pleased with the standard for the price. A little noise was evident from the rear parking just outside our rear room window and a 2am a ticking over diesel van which was there for about 30 plus minutes, was the only issue we encountered. Probably a guest?
Stayed 1 night in May 2024

10/10 Excellent

Karma

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Montego motel suits well anytime soon f year
Staff always friendly!! Been before, so on arrival as they recognised me they greeted me with "welcome back". The bottles of spring water in the fridge are still always nice too.
Stayed 1 night in May 2024

8/10 Good

Hayden

Traveled with group
Liked: Cleanliness, staff & service
Good location
Stayed 3 nights in May 2024

8/10 Good

Janelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place has been newly renovated. Staff are very nice.
Stayed 1 night in May 2024

10/10 Excellent

Dean

Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service, plenty of space, clean and great location
Stayed 6 nights in Apr 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
handy to everthing
Stayed 1 night in Apr 2024

4/10 Poor

Juri

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately, first complaint ever for this motel, otherwise always been fantastic. I was allocated unit 8, ground level. The noise from the cafe (could have been the staff) started at 6am, directly outside from the kitchen window. The music they played was too loud (even though I have nothing against Ed Sheerin).
Stayed 1 night in May 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is within walking distance
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, everything in walking distance
Stayed 1 night in May 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, nice and quiet, looking forward to going back next week
Stayed 1 night in Apr 2024

6/10 Okay

Andrew

Traveled with partner
Liked: Staff & service
Roadworks most of the night the laundry required for one dollar coins to operate
Stayed 1 night in Apr 2024