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Montego Mermaid Beach Motel

3.0 star property

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Photo gallery for Montego Mermaid Beach Motel

Family Room, Multiple Beds, Kitchenette | Private kitchenette | Fridge, microwave, electric kettle, toaster
Family Room, Multiple Beds, Kitchenette | Select Comfort beds, individually decorated, individually furnished
24-inch flat-screen TV with digital channels, TV
Point of interest
Point of interest

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Laundry
  • Parking included
  • Free WiFi
  • Air conditioning
$118
includes taxes & fees
Nov 19 - Nov 20

Explore the area

View in a map
2395 Gold Coast Highway, Mermaid Beach, QLD, 4218
  • Place, Nobby Beach
    ‪10 min walk‬
  • Place, Pacific Fair Shopping Centre
    ‪2 min drive‬
  • Place, The Star Gold Coast
    ‪3 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪19 min drive‬

Room options

View all photos for Deluxe Suite, 2 Bedrooms, Kitchenette

Deluxe Suite, 2 Bedrooms, Kitchenette | Select Comfort beds, individually decorated, individually furnished

Deluxe Suite, 2 Bedrooms, Kitchenette

9.0 out of 10
Wonderful
(2 reviews)
  • 592 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Executive Suite, 2 Bedrooms, Terrace

Executive Suite, 2 Bedrooms, Terrace | Living area | 24-inch flat-screen TV with digital channels, TV

Executive Suite, 2 Bedrooms, Terrace

  • 732 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Family Room, Multiple Beds, Kitchenette

Family Room, Multiple Beds, Kitchenette | Select Comfort beds, individually decorated, individually furnished

Family Room, Multiple Beds, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Traditional Twin Room, Multiple Beds, Kitchenette

Traditional Twin Room, Multiple Beds, Kitchenette | Select Comfort beds, individually decorated, individually furnished

Traditional Twin Room, Multiple Beds, Kitchenette

9.2 out of 10
Wonderful
(17 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Traditional Double Room, 1 Queen Bed, Kitchenette

Traditional Double Room, 1 Queen Bed, Kitchenette | Select Comfort beds, individually decorated, individually furnished

Traditional Double Room, 1 Queen Bed, Kitchenette

9.6 out of 10
Exceptional
(17 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed, Kitchenette

Superior Double Room, 1 Queen Bed, Kitchenette | Select Comfort beds, individually decorated, individually furnished

Superior Double Room, 1 Queen Bed, Kitchenette

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Montego Mermaid Beach Motel

3-star motel in Mermaid Beach
An outdoor pool, a coffee shop/cafe, and laundry facilities are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance, and a garden are onsite. Housekeeping is available on request.
Montego Mermaid Beach Motel offers 22 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and hair dryers. Each accommodation is individually furnished and decorated. Beds feature Select Comfort mattresses. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. 24-inch flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the motel include an outdoor pool.
The motel offers a coffee shop/cafe. Wireless Internet access is complimentary. This Gold Coast motel also offers an outdoor pool, a vending machine, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Montego Mermaid Beach Motel is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
The Buddha Cafe - Onsite café.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily English breakfast available 7:00 AM to 1:00 PM for a fee: AUD 20 to 25 per person
  • A coffee shop/cafe

Restaurants on site

  • The Buddha Cafe

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Pool toys
  • Rollaway/extra bed (surcharge)

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a nature reserve
  • Pool loungers

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 30.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per stay
  • Breakage deposit: AUD 100 per stay
  • Spring Break deposit: AUD 500 per stay for guests under 21 years old staying between 15 November - 30 November
  • A damage deposit of AUD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately AUD 20 to 25 per person
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: AUD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires payment in advance for any late-arrival bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Alcohol is not served at this property

Property is also known as

A' Montego Mermaid Beach
A' Montego Mermaid Beach Motel
Montego Mermaid Beach
Montego Mermaid Beach Motel
Montego Motel Mermaid Beach
Montego Mermaid Motel Mermaid
Montego Mermaid Beach Motel Motel
Montego Mermaid Beach Motel Mermaid Beach
Montego Mermaid Beach Motel Motel Mermaid Beach

Montego Mermaid Beach Motel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 166 out of 628 reviews
Rating 8 - Good. 203 out of 628 reviews
Rating 6 - Okay. 161 out of 628 reviews
Rating 4 - Poor. 62 out of 628 reviews
Rating 2 - Terrible. 36 out of 628 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Lovely staff, impeccably clean. Rooms are a bit outdated and could do with a refit instead of just a paint-over, but overall a good stay. Roadworks out the front were horrible and ran all night it seemed, however that is not the fault of the hotel!
Stayed 2 nights in Aug 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ngahere

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, easy process, beautiful and clean. This location js perfect and I would definitely stay here again!
Stayed 1 night in Aug 2025

10/10 Excellent

Sharn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and the room was clean. Easy walk to the beach. We had a lovely stay.
Stayed 1 night in Aug 2025

8/10 Good

Sean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the free upgrade. The room was spacious, clean, and generally very nice. The thing that nearly ruined the stay for us was the very loud construction work that took place until nearly midnight, which made it impossible to sleep. This may not be the hotel’s fault, but if you’re planning to stay in the area, you should be mindful that this loud noise will take place late into the night.
Stayed 1 night in Jul 2025

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious.
Stayed 1 night in May 2025

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Jessica

Stayed 2 nights in May 2025

6/10 Okay

Roslyn

Traveled with partner
Liked: Staff & service
The Motel was as expected for the price, comfortable bed. After hours check in was easy to arrange by calling reception. The downside was there was all night roadworks going on right in front of the motel which kept me awake all night even with ear plugs in. Not the motels fault but I would of liked to be aware of this before I booked, as I was there before an important appointment and would of paid extra to be somewhere where I would of got some sleep.
Stayed 1 night in May 2025

10/10 Excellent

Wei Huan

Stayed 1 night in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and location, while on the highway, suited me to the tee.
Stayed 1 night in Apr 2025

10/10 Excellent

Carl

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actually a very nice and comfortable place to stay.
Stayed 1 night in Mar 2025

8/10 Good

Adam

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I couldn’t make check in but made it very easy to get settled in without having to see reception, went out of there way to help
Stayed 1 night in Feb 2025

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Was so pretty. Staff very fiendly and even leaving a new years gift in the room for arrival! As a local, i will stay here again.
Stayed 1 night in Dec 2024

8/10 Good

Brett

Stayed 1 night in Nov 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jacqui

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As per last stay, was more than satisfied. Thank you.
Stayed 1 night in Dec 2024

8/10 Good

Jacqui

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy about our stay.
Stayed 1 night in Nov 2024

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
It is well presented. Staff are friendly
Stayed 1 night in Oct 2024

8/10 Good

Susann

Traveled with group
Liked: Cleanliness, staff & service, amenities
I really enjoyed my stay. The staff were amazing the cafe nextdoor was pretty good. Noise was minimal so you could really relax. I will be back Thankyou
Stayed 2 nights in Oct 2024

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central to everything around, service at checkin was outstanding explained everything clearly and the room was clear and very enjoyable just need to tell other guests to take more care when going and coming back in the early hours of the morning with Bri g very noisey and stomping up and the the stairs not fair on all the other guests
Stayed 1 night in Oct 2024