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Montego Sands Resort

4.0 star property

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Executive Room, 2 Bedrooms | Individually decorated, individually furnished, iron/ironing board
1 Bedroom Deluxe Apartment | Private kitchen | Fridge, stovetop, coffee/tea maker, electric kettle
Spa
1 Bedroom Deluxe Apartment | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Washer
  • Barbecue grill
  • Air conditioning
  • Kitchen
  • Dryer

Explore the area

Map
21 Peerless Avenue, Mermaid Beach, QLD, 4218
  • Pacific Fair Shopping Centre
    ‪7 min walk‬
  • The Star Gold Coast
    ‪2 min drive‬
  • Gold Coast Convention and Exhibition Centre
    ‪2 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪26 min drive‬

Room options

View all photos for 2 Bedroom Deluxe Penthouse

2 Bedroom Deluxe Penthouse | Individually decorated, individually furnished, iron/ironing board

2 Bedroom Deluxe Penthouse

  • 925 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for 1 Bedroom Deluxe Apartment

1 Bedroom Deluxe Apartment | Living area | 55-inch LCD TV with digital channels, TV, Netflix

1 Bedroom Deluxe Apartment

  • 570 sq ft
  • 1 bedroom
  • 1 bathroom
  • Water view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms | Individually decorated, individually furnished, iron/ironing board

Executive Room, 2 Bedrooms

  • 925 sq ft
  • Studio
  • 2 bathrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Bedroom Super Deluxe Apartment

2 Bedroom Super Deluxe Apartment | Individually decorated, individually furnished, iron/ironing board

2 Bedroom Super Deluxe Apartment

  • 700 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Super Deluxe Two-Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for One Bedroom Deluxe Apartment

Individually decorated, individually furnished, iron/ironing board

One Bedroom Deluxe Apartment

  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

Two Bedroom Deluxe Penthouse Apartment

  • Sleeps 4
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Queen Bed

Deluxe Two-Bedroom Apartment With SPA Bath-Split Level

  • Sleeps 5
  • 2 Twin Beds

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Montego Sands Resort

4-star apartment in Mermaid Beach
At Montego Sands Resort, spend the day on the nearby beach or relax by one of the apartment building's 2 outdoor swimming pools. Each apartment features a kitchen with a refrigerator and a stovetop, plus a washer/dryer and an LCD TV with digital channels. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include free WiFi and Netflix.
Montego Sands Resort offers 13 air-conditioned accommodations with washers/dryers and complimentary newspapers. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 4-star apartment have kitchens with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 55-inch LCD televisions come with premium digital channels and Netflix. Additionally, rooms include coffee/tea makers and irons/ironing boards.

2 outdoor swimming pools are on site.
Montego Sands Resort features 2 outdoor swimming pools. Public areas are equipped with complimentary wireless Internet access. This 4-star property offers access to a business center. This beach apartment also offers a terrace, barbecue grills, and tour/ticket assistance. Onsite self parking is complimentary.

Montego Sands Resort is a smoke-free property.

Languages

Chinese (Mandarin), English, Filipino, Japanese

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • 2 outdoor pools
  • Heated pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Family friendly

  • Crib: AUD 50 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Outdoor areas

  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Free daily newspapers
  • Free grocery shopping service
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance

Things to do

  • Heated pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 13 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (9 AM - 4 PM) and Saturday - Sunday (9 AM - noon)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 50 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Montego Sands Resort Mermaid Beach
Montego Sands Resort
Montego Sands Mermaid Beach
Montego Sands
Montego Sands Resort Apartment
Montego Sands Resort Mermaid Beach
Montego Sands Resort Apartment Mermaid Beach

Montego Sands Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 123 out of 267 reviews
Rating 8 - Good. 106 out of 267 reviews
Rating 6 - Okay. 28 out of 267 reviews
Rating 4 - Poor. 5 out of 267 reviews
Rating 2 - Terrible. 5 out of 267 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

caitlin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect family holiday location. The property was very clean and reception were very helpful. The pool and spa was perfect for my toddler. So close to Pac Fair & the beach too!
Stayed 7 nights in Dec 2024

6/10 Okay

Rebecca

Traveled with family
The property was in a great location but the fold out couch so uncomfortable it couldn’t be slept on. Another unit had someone hammering for quite a length of time. There was no plug for the bathroom or kitchen sinks.
Stayed 2 nights in Oct 2024

8/10 Good

Alex

Traveled with group
Liked: Amenities, property conditions & facilities
Comfortable space in a nice location.
Stayed 4 nights in Sep 2024

10/10 Excellent

Cathryn, Lewiston

Liked: Cleanliness, amenities
Bed was so comfortable, choice of four pillow types. Spa and pool area was clean and beautiful. Felt safe, security good.
Stayed 4 nights in Aug 2024

10/10 Excellent

Luke

Stayed 2 nights in Jul 2024

10/10 Excellent

Glenn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location close to beach, shopping centers and many restaurants and bars.
Stayed 3 nights in Jul 2024

2/10 Terrible

TERESA

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room 16 was dirty and very run down. Needs some attention. Bedside table was left dirty with oil stains and coffee stains. Floor had glow sticks left and not cleaned
Stayed 4 nights in Jun 2024

8/10 Good

Jane

Traveled with family
Liked: Cleanliness
Too much light through windows at night from High Rise next door who have lights on 24/7
Stayed 7 nights in May 2024

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The unit was very clean and tidy. The beds were so comfortable. Really enjoyed our stay. Lillian made it so easy for us and was so helpful and friendly in all of our communication. The pool looked lovely but we just did not get a chance to use it. Had an allocated parking space in secure parking. Thank you for a great stay.

10/10 Excellent

grant

Traveled with family
Liked: Cleanliness, room comfort
Hotel, with Central to restaurants, cafes, and beach
Stayed 2 nights in Mar 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness
Montego Sands is in a quiet side street and only a hundred metres or so from the beach. There is underground parking in a designated bay and both the wi-fi and cable TV were good. The swimming pool was small and looked unappealing. The rooms are spacious and although a bit tired looking they are comfortable enough.
Stayed 5 nights in Mar 2024

8/10 Good

Melody

Liked: Amenities, property conditions & facilities
This property was perfect for what I needed. It was ideal cos I like to cook and everything was available to me and my needs. It was easy to find, had a parking space and it was central to my needs
Stayed 5 nights in Feb 2024

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2024

8/10 Good

Damian

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location and friendly staff
Stayed 2 nights in Feb 2024

10/10 Excellent

despina

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Jan 2024

2/10 Terrible

Jennifer

Stayed 14 nights in Dec 2023

10/10 Excellent

Craig

Stayed 2 nights in Dec 2023

4/10 Poor

Andrew

Business traveler
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This property was cheaper on another website , balcony was not operational, one bedroom was filled with light due to see through blinds
Stayed 1 night in Nov 2023

8/10 Good

Leisa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Quiet location which was close to great restaurants, beach & shopping.
Stayed 2 nights in Oct 2023

6/10 Okay

Chris

Stayed 2 nights in Oct 2023

6/10 Okay

Ash

Liked: Cleanliness, room comfort
Needs Updating
Was quite noisy with the Huge Building being built next door. Was dark and could do with an update.
Stayed 2 nights in Sep 2023

6/10 Okay

Mohammed

Stayed 3 nights in Jun 2023

10/10 Excellent

Bradley Scott

Liked: Cleanliness, amenities, property conditions & facilities
Clean and tidy and central to everything
Stayed 2 nights in Apr 2023

10/10 Excellent

John

Stayed 8 nights in Jan 2023

8/10 Good

Indranil

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to the beach though as mentioned in the ad, one CANNOT get a look at the water from the property.