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Aparthotel

Phoenician Resort

4.0 star property

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Photo gallery for Phoenician Resort

Property grounds
Reception
Apartment, 1 Bedroom | Room amenity
Apartment, 1 Bedroom | Balcony
Exterior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Dryer
  • Hot Tub
  • Washer

Explore the area

Map
24-26 Queensland Avenue, Broadbeach, QLD, 4218
  • Gold Coast Convention and Exhibition Centre
    ‪2 min walk‬
  • The Star Gold Coast
    ‪7 min walk‬
  • Pacific Fair Shopping Centre
    ‪12 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪22 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 0-inch LCD TV with cable channels, TV, DVD player

Apartment, 2 Bedrooms

  • 1141 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | In-room safe, individually furnished, iron/ironing board, free WiFi

Apartment, 1 Bedroom

  • 786 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Two-Bedroom Apartment

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

One-Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed

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About this property

Phoenician Resort

4-star aparthotel in Broadbeach
This smoke-free aparthotel features an indoor pool, an outdoor pool, and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a hot tub, and a children's pool. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and an electric kettle, while an LCD TV with cable channels and a DVD player provide a bit of entertainment.
Phoenician Resort offers 80 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies or patios. These individually furnished accommodations include dining tables. LCD televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Phoenician Resort provides an outdoor pool and a health club. Public areas are equipped with complimentary wireless Internet access. This family-friendly aparthotel also offers a hot tub, a sauna, and a terrace. Limo/town car service and tour/ticket assistance can be provided. Onsite self parking is complimentary.

Phoenician Resort is a smoke-free property.

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's books
  • Children's pool
  • Children's toys

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 20 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 0-inch LCD TV with cable channels
  • DVD player
  • Games

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city center

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Health club
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 80 units
  • 9 floors
  • Built in 1997
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 20.00 per night
Cribs (infant beds) are available for AUD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 20.00 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

Property is also known as

Phoenician Broadbeach
Phoenician Resort Broadbeach
Phoenician Resort - Broadbeach Gold Coast
Mantra Phoenician Hotel Broadbeach
Mantra Phoenician- Broadbeach Hotel Broadbeach
Phoenician Resort Aparthotel
Phoenician Resort Broadbeach
Phoenician Resort Aparthotel Broadbeach

Phoenician Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 585 out of 1111 reviews
Rating 8 - Good. 393 out of 1111 reviews
Rating 6 - Okay. 98 out of 1111 reviews
Rating 4 - Poor. 24 out of 1111 reviews
Rating 2 - Terrible. 11 out of 1111 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Liked: Cleanliness, property conditions & facilities
It is in a great location to either catch the tram or walk. Very spacious 1 bedroom and the bed was so lovely and soft, can watch TV in bed. Thank for having me.
Stayed 3 nights in Apr 2025

8/10 Good

Lynda

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

evelyn

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, friendly staff and very easy access to all amenities. Would recommend.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, room comfort
We have a amazing stays, close to everything we need as how we would like our holiday to be.
Stayed 6 nights in Apr 2025

10/10 Excellent

Greg

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Satbir

Liked: Room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness
The overall complex was good but the apartment was in need of a freshening up. The light in the bedroom didn’t work and the AC was temperamental and not easy to use. Amenities provided were very basic and somewhat limited. Apart from that, everything else was fine.
Stayed 5 nights in Mar 2025

10/10 Excellent

Gai

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy walk to restaurants/supermarkets and tram location
Stayed 4 nights in Mar 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Lee

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Stayed during the cyclone and whilst we couldn’t do much outside the staff couldn’t do enough to make our stay as enjoyable as possible. Would definitely stay there again
Stayed 3 nights in Mar 2025

10/10 Excellent

Jason, Robina

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Reception was very nice and checkin easy. Apartment was clean and tidy had everything we needed with small children through to teenagers. The pool area was clean and tidy and was a very decent size. Public transport nearby, walk to supermarket and beach and a large variety of restaurants and cafes for dining options.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All professional!!!
Stayed 2 nights in Feb 2025

6/10 Okay

Philip

Traveled with partner
Liked: Amenities
We have stayed at the phoenician three times before. We were in the same apartment in 2023 and thought it needed some renovation. Back in the same room this stay and the condition of the apartment has deteriorated even more. The cleanness wasn't up to it either. I wonder if this apartment was allocated to us because it booked through a deal but if I booked it myself direct I would have not been happy. Disappointed with this stay. Great location and facilities but rooms really should be upkept.
Stayed 3 nights in Feb 2025

10/10 Excellent

Wayne Desmond

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Phoenician is centrally located in Broadbeach - very close to restaurants, transport, shopping centre and a short stroll to the beach. The staff are great and easy to deal with.
Stayed 7 nights in Feb 2025

10/10 Excellent

Pam

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Feb 2025

10/10 Excellent

Anilyn

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Property needs a paint & out dated couch.
Stayed 7 nights in Feb 2025

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, room comfort

Tina Turner family

Fantastic stay room perfect but the too hard
Stayed 4 nights in Feb 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place to stay, clean, pool area fantastic
Stayed 3 nights in Feb 2025

10/10 Excellent

Sapela

Liked: Cleanliness, room comfort

5 th time staying in there Handy to everything

Stayed 3 nights in Feb 2025

6/10 Okay

Karen

have stayed a few times here and we really love the convenience of where it’s located. for the price it’s okay, but needs a bit of TLC
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Stayed 4 nights in Feb 2025