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Phoenician Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Phoenician Resort

Property grounds
Indoor pool, outdoor pool, sun loungers
Aerial view
Apartment, 1 Bedroom | Room amenity
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Hot Tub
  • Gym
  • Washer

Explore the area

Map
24-26 Queensland Avenue, Broadbeach, QLD, 4218
  • The Oasis
    3 min walk
  • Gold Coast Convention and Exhibition Centre
    5 min walk
  • Broadbeach Beach
    5 min walk
  • Surfers Paradise, QLD (SFP)
    4 min drive

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 0-inch LCD TV with cable channels, TV, DVD player

Apartment, 2 Bedrooms

  • 1141 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | In-room safe, individually furnished, iron/ironing board, free WiFi

Apartment, 1 Bedroom

  • 786 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Two-Bedroom Apartment

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

One-Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed

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About this property

Phoenician Resort

4-star aparthotel in Broadbeach
This smoke-free aparthotel features an indoor pool, an outdoor pool, and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a spa tub, and a children's pool. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and an electric kettle, while an LCD TV with cable channels and a DVD player provide a bit of entertainment.
Phoenician Resort offers 80 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies or patios. These individually furnished accommodations include dining tables. LCD televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Phoenician Resort provides an outdoor pool and a health club. Public areas are equipped with complimentary wireless Internet access. This family-friendly aparthotel also offers a spa tub, a sauna, and a terrace. Limo/town car service and tour/ticket assistance can be provided. Onsite self parking is complimentary.

Phoenician Resort is a smoke-free property.

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Indoor pool
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's books
  • Children's pool
  • Children's toys

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 20 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 0-inch LCD TV with cable channels
  • DVD player
  • Games

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city center

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Health club
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 80 units
  • 9 floors
  • Built in 1997
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 20.00 per night
Cribs (infant beds) are available for AUD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 20.00 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

Property is also known as

Phoenician Broadbeach
Phoenician Resort Broadbeach
Phoenician Resort - Broadbeach Gold Coast
Mantra Phoenician Hotel Broadbeach
Mantra Phoenician- Broadbeach Hotel Broadbeach
Phoenician Resort Aparthotel
Phoenician Resort Broadbeach
Phoenician Resort Aparthotel Broadbeach

Phoenician Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 536 out of 1034 reviews" "
Rating 8 - Good. 369 out of 1034 reviews" "
Rating 6 - Okay. 94 out of 1034 reviews" "
Rating 4 - Poor. 24 out of 1034 reviews" "
Rating 2 - Terrible. 11 out of 1034 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Cameron

Liked: Cleanliness, property conditions & facilities
There was no air-conditioning in the bedroom making it very hard to cool the bedroom and the bed was really soft and had a hole in the middle. Between the lack of air-conditioning and the terrible bed I didn't get a lot of sleep and wouldn't recommend staying here. Summer would be terrible there.
Stayed 2 nights in Aug 2024

8/10 Good

Susa

Liked: Property conditions & facilities
Location is excellent
Stayed 4 nights in Aug 2024

6/10 Okay

Ji Yun

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was disappointed with my stay at this hotel, as it didn't live up to its 4-star rating. The bathroom and bed were outdated, and the overall condition of the room felt neglected. The only redeeming qualities were the convenient location and ample parking. Unfortunately, these perks didn't make up for the lack of comfort and quality.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, room comfort
Stayed 8 nights in May 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Amanda

Business traveler
Liked: Cleanliness, property conditions & facilities
It would have been nice to have someone refill the tea bags, I was given 5-6 tea bags for my whole stay (6 days) and didnt want to buy a full box to take around. Some of the dishes were also dirty/stained. It would have been great to have someone pop through each day just for a quick vac. You are not allowed to have the aircon below 24C which I found hard as someone who runs warm, I prefer to have the aircon around 21C. Aside from these small things it was really nice to have a laundry, balcony, ironing board, full kitchen and comfortable bed. Staff were friendly and the space was much bigger and brighter than I thought. Lovely place to stay.
Stayed 5 nights in Aug 2024

8/10 Good

Bridget

Stayed 4 nights in Aug 2024

8/10 Good

Glenn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location handy to restaurants and shops. Good size 1 bedroom unit with everything you need. Nice and friendly staff at the hotel. Easy parking. Great pools and a good gym. Will stay again.
Stayed 6 nights in Aug 2024

8/10 Good

Karen

Stayed 8 nights in Aug 2024

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the location, large apartment, quite, secure and easy parking.
Stayed 9 nights in Aug 2024

8/10 Good

Mark

Liked: Cleanliness
Stayed 3 nights in Aug 2024

2/10 Terrible

Peter

Disliked: Cleanliness, room comfort
Not good enough...
Great location with many excellent dining options right outside and ideal for our 10 night stay. Local tram network is right across the street too. However, unfortunately our room was extremely dirty, especially the bathroom. The sofa bed / couch had a broken arm & was extremely uncomfortable to sit on for any length of time, probably just passed its effective use by date. The shower head broke off on the first use, it was replaced when asked, however the tradesman left black footprints all over the bath matt & in shower base. As the hotel was fully booked, unfortunately there was no point asking for another room. Would definitely not stay at or recommend the Phoenican Resort again.
Stayed 10 nights in Jul 2024

10/10 Excellent

Craig

Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Quiet easy access to transport 2 tvs
Stayed 3 nights in Jul 2024

10/10 Excellent

Stuart

Liked: Cleanliness, property conditions & facilities
Very convenient and was quiet and safe. I will definitely stay again
Stayed 3 nights in Jul 2024

10/10 Excellent

Herman

Traveled with family
Liked: Cleanliness, room comfort
Fab location
great location; good sized rooms. Clean well set out bathroom and kitchen
Stayed 4 nights in Jul 2024

6/10 Okay

Len

Traveled with partner
The bed is so hard and a big join down the middle Cleanly ness needs attention Over powering Bad smell coming from somewhere in kitchen area Location is the biggest plus Furniture dated. But ok
Stayed 3 nights in Jul 2024

10/10 Excellent

TANYA

Business traveler
Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything you need is at your doorstep.
Stayed 4 nights in Jul 2024

8/10 Good

Rosemary

Traveled with partner
Liked: Amenities
Apartment & position was lovely. Bathroom was small & didn’t match rest of apartment in style.
Stayed 7 nights in Jun 2024

6/10 Okay

Tayow

Business traveler
The property is close to transportation and easy to get around town.
Stayed 3 nights in Jun 2024

10/10 Excellent

Yanling

Stayed 4 nights in Jun 2024

8/10 Good

Elizabeth

Traveled with family
Liked: Property conditions & facilities
Heated pools
Stayed 3 nights in Jun 2024

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great position, right in the heart of Broadbeach.Wouldn’t hesitate to recommend this property,from check in to check out reception staff so helpful. The apartment itself was very clean and spacious everything needed was there, the only negative was the noisy fridge.
Stayed 2 nights in Jun 2024

6/10 Okay

murray

Disliked: Amenities, property conditions & facilities
all furniture needs replaced.a toilet roll holder would have been nice.Front door coms URGENTLY need looked into.ALL staff were exellent.
Stayed 14 nights in Jun 2024