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Phoenician Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Phoenician Resort

Property grounds
Aerial view
Indoor pool, outdoor pool, sun loungers
Apartment, 1 Bedroom | Balcony
Apartment, 1 Bedroom | Room amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Hot Tub
  • Washer
  • Gym

Explore the area

Map
24-26 Queensland Avenue, Broadbeach, QLD, 4218
  • The Oasis
    3 min walk
  • Gold Coast Convention and Exhibition Centre
    5 min walk
  • Broadbeach Beach
    5 min walk
  • Surfers Paradise, QLD (SFP)
    4 min drive

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 0-inch LCD TV with cable channels, TV, DVD player

Apartment, 2 Bedrooms

  • 1141 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | In-room safe, individually furnished, iron/ironing board, free WiFi

Apartment, 1 Bedroom

  • 786 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Two-Bedroom Apartment

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

One-Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed

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About this property

Phoenician Resort

4-star aparthotel in Broadbeach
This smoke-free aparthotel features an indoor pool, an outdoor pool, and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a spa tub, and a children's pool. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and an electric kettle, while an LCD TV with cable channels and a DVD player provide a bit of entertainment.
Phoenician Resort offers 80 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies or patios. These individually furnished accommodations include dining tables. LCD televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Phoenician Resort provides an outdoor pool and a health club. Public areas are equipped with complimentary wireless Internet access. This family-friendly aparthotel also offers a spa tub, a sauna, and a terrace. Limo/town car service and tour/ticket assistance can be provided. Onsite self parking is complimentary.

Phoenician Resort is a smoke-free property.

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Indoor pool
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's books
  • Children's pool
  • Children's toys

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 20 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 0-inch LCD TV with cable channels
  • DVD player
  • Games

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city center

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Health club
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 80 units
  • 9 floors
  • Built in 1997
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 20.00 per night
Cribs (infant beds) are available for AUD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 20.00 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

Property is also known as

Phoenician Broadbeach
Phoenician Resort Broadbeach
Phoenician Resort - Broadbeach Gold Coast
Mantra Phoenician Hotel Broadbeach
Mantra Phoenician- Broadbeach Hotel Broadbeach
Phoenician Resort Aparthotel
Phoenician Resort Broadbeach
Phoenician Resort Aparthotel Broadbeach

Phoenician Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 542 out of 1044 reviews" "
Rating 8 - Good. 373 out of 1044 reviews" "
Rating 6 - Okay. 94 out of 1044 reviews" "
Rating 4 - Poor. 24 out of 1044 reviews" "
Rating 2 - Terrible. 11 out of 1044 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Debbra

Traveled with partner
Liked: Cleanliness, property conditions & facilities
A fabulous place to stay.
Stayed 4 nights in Sep 2024

8/10 Good

Alison

Liked: Cleanliness, amenities
Loved the location, variety of restaurants to choose from. Handy to supermarket and great shopping at Pacific Fair. Easy to use bus and tram services. Accommodation is very spacious, full modern kitchen facilities. Definitely will be returning next time on the Gold Coast!
Stayed 4 nights in Sep 2024

6/10 Okay

santosh

Traveled with family
Liked: Cleanliness
I don’t know why I had to pay surcharge for infant.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, amenities
The reception staff, security and the Manager were really lovely. There were a few minor maintenance issues but as soon as I let them know they were onto it. The building is getting old but it was clean and as well maintained as possible - was a convenient location also!
Stayed 3 nights in Sep 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
the 2 bedroom unit was just right for me and my daughter to have our own space and do our own things but still be together. it was just what we both needed. i could not fault the accommodation, facilities and service. we will be going back as soon as possible
Stayed 3 nights in Sep 2024

8/10 Good

Trudy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was great only problem was they had advertised that the room had a king sized bed. We booked the room on this basis. On arrival we were disappointed to find only a queen sized bed. Other than that the property was great and was well located in the middle of everything.
Stayed 4 nights in Sep 2024

8/10 Good

Pierre

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean friendly staff
Stayed 4 nights in Sep 2024

8/10 Good

Robert John

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
O.K. shower needed changing as well as the taps in the shower. They are Bunning's second rate fittings. they need to be upgraded. Also the wine/ bottle opener was worn out it would not even grip the lid. The scissors were also broken and need replacing. Please more attention to care after all we paying a premium price.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean & very comfortable. Customer service was the standout. Everyone was happy, engaging & wanting to go the extra mile. Will recommend & looking forward to planing our next visit. Thank you for making our stay so welcoming.
Stayed 7 nights in Sep 2024

10/10 Excellent

Kathy

Liked: Cleanliness, property conditions & facilities
Friendly staff , fabulous location , great variety of restaurants no need to eat out of broadbeach.
Stayed 4 nights in Sep 2024

8/10 Good

David

Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Patricia

Traveled with family
Liked: Amenities, room comfort
I enjoyed the convenience to dining, supermarket and other shopping. Also great area for walks and close to tram stop.
Stayed 15 nights in Aug 2024

10/10 Excellent

Sapela

Traveled with family
Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Leanne

Liked: Cleanliness, property conditions & facilities
Staff were excellent
Stayed 3 nights in Sep 2024

10/10 Excellent

Fiona

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Friendly, helpful staff 😊
Stayed 8 nights in Sep 2024

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities
Handy to all facilities,good rooms great pool
Stayed 11 nights in Aug 2024

6/10 Okay

Philip

Sunken dining chairs. Unbelievable. No wardrobe space main bedroom. Not enough bowls in pantry. Needs new kitchen . Original still. Bad smell from laundry. Stayed before. Worst room I've had. I went thru wotif. Disappointing But nothing will change . Never does.
Stayed 5 nights in Sep 2024

8/10 Good

David Lawrence

Traveled with family
Liked: Cleanliness, property conditions & facilities
Location is great would stay again although Bathroom needs overhaul
Stayed 7 nights in Sep 2024

8/10 Good

Desiree

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I didn't like the one ply toilet paper.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kerrie Leanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a recent 5 night stay. Our room was spacious, clean and well equipped. The beds were very comfortable. Beautiful pool. The location was amazing. We will highly recommend to friends and family and we will stay there on our next visit.
Stayed 5 nights in Sep 2024

10/10 Excellent

Chrstine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property Fantastic pools area Very spacious Very comfortable beds Bathrooms are showing some age We would definitely stay here again
Stayed 4 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in May 2024

6/10 Okay

Julie

Traveled with partner
Liked: Cleanliness
Too noisy facing the tram line plus cockroaches in apartment. Washing machine didn’t work, therefore I had dripping wet clothes hung out on the balcony with no clothes stand nor line to hang them on. Luckily QLD had 3 continuous days of 32 degree weather that eventually dried my clothes and I was able to pack them away ready to take back to Sydney. A Repair Person was sent, however we were checking out when he arrived.
Stayed 4 nights in Aug 2024

6/10 Okay

Makarena

Traveled with family and small children
Liked: Property conditions & facilities
I thought the hotel had beach views and I was disappointed when it didn’t. Noisy at nights with all the restaurants but the hotel itself was great.
Stayed 4 nights in Aug 2024