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Sandcastles on the Broadwater

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sandcastles on the Broadwater

Outdoor pool
Outdoor pool
Exterior
Individually decorated, individually furnished, desk, iron/ironing board
3 Bedroom Spa Apartment | View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot Tub
  • Gym
  • Washer
  • Pool
  • Barbecue grill
  • Kitchen

Explore the area

Map
392-398 Marine Parade, Labrador, QLD, 4215
  • Harbour Town
    3 min drive
  • Broadwater Parklands
    3 min drive
  • Gold Coast Aquatic Centre
    4 min drive
  • Southport, QLD (SHQ-Gold Coast Heliport)
    11 min drive

Room options

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | View from room

1 Bedroom Apartment

  • 1054 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Living room | Flat-screen TV, DVD player

2 Bedroom Apartment

  • 1345 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Spa Apartment

2 Bedroom Spa Apartment | View from room

2 Bedroom Spa Apartment

  • 1399 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Water view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 3 Bedroom Spa Apartment

3 Bedroom Spa Apartment | Balcony

3 Bedroom Spa Apartment

  • 1528 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

View all photos for Two Bedroom Spa Apartment

Individually decorated, individually furnished, desk, iron/ironing board

Two Bedroom Spa Apartment

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Two Bedroom Apartment

Full-size fridge, microwave, oven, stovetop

Two Bedroom Apartment

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for One Bedroom Apartment

Individually decorated, individually furnished, desk, iron/ironing board

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Spa Apartment

Individually decorated, individually furnished, desk, iron/ironing board

Three Bedroom Spa Apartment

  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

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About this property

Sandcastles on the Broadwater

3.5-star aparthotel in Labrador
An outdoor pool, a fitness center, and a spa tub are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and an arcade/game room are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and a coffee/tea maker, while a flat-screen TV with cable channels and a DVD player provide a bit of entertainment. Housekeeping is available on request.
Sandcastles on the Broadwater offers 25 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Sandcastles on the Broadwater provides a spa tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. This family-friendly aparthotel also offers a terrace, barbecue grills, and a vending machine. Complimentary secured self parking is available on site.

Sandcastles on the Broadwater is a smoke-free property.

Languages

English

Property amenities

Beach

  • Sandy beach nearby
  • Beach towels

Pool/Spa

  • Outdoor pool
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Family friendly

  • Babysitting (surcharge)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 30 per night

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoke-free property

Services and conveniences

  • Change of towels on request
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Arcade/game room
  • Gym
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 25 units
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 1:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per night
Cribs (infant beds) are available for AUD 6.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: AUD 6.0 per day
  • Rollaway bed fee: AUD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to 500 MB per room, per stay.

We should mention

This property does not have elevators

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Sandcastles Broadwater
Sandcastles Broadwater Apartment Labrador
Sandcastles Broadwater Labrador
Sandcastles On The Broadwater Hotel Labrador
Sandcastles On The Broadwater Labrador, Gold Coast, Australia
Sandcastles Broadwater Apartment
Sandcastles on the Broadwater Labrador
Sandcastles on the Broadwater Aparthotel
Sandcastles on the Broadwater Aparthotel Labrador

Sandcastles on the Broadwater Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 215 out of 507 reviews" "
Rating 8 - Good. 209 out of 507 reviews" "
Rating 6 - Okay. 56 out of 507 reviews" "
Rating 4 - Poor. 20 out of 507 reviews" "
Rating 2 - Terrible. 7 out of 507 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Hayley

Liked: Cleanliness, property conditions & facilities
Fantastic place great spot for buses and walks along the front
Stayed 7 nights in Aug 2024

4/10 Poor

gary

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, property conditions & facilities
very welcoming and friendly staff
Stayed 2 nights in Aug 2024

8/10 Good

Liz

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We booked at Sandcastles on the Broadwater as it was close to where my daughter lived. Lovely clean units that have aged a little, but suited our purpose as we needed the three bedroom. However it doesn’t have an elevator and if coming up from the garage where your car is parked, it’s four flights of stairs. Doesn’t sound like much, but it is when lugging up your bags. Also no rubbish chute. So the same when you have to removed all of your rubbish throughout your stay. The only other thing is the traffic noise, at times it can be very loud. Other than that, staff are lovely, you can hire beach towels that save you packing one and it’s located in a good area. It’s close to supermarkets, pubs, cafes and Harbour town is about a five minute drive for all your shopping needs.
Stayed 7 nights in Jul 2024

8/10 Good

Vicky

Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing! Great for families, pool was awesome, loved the walk to the beach, coffee shops and restaurants nearby were excellent. Fantastic customer service. We will be back!
Stayed 5 nights in Apr 2024

10/10 Excellent

Kalyan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything its in central location for all amenities
Stayed 2 nights in Jun 2024

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, room comfort
What you would expect for the money.
This was an older complex , showing some signs of tiredness. Having said that it is in a good location with easy access to parking and to the unit. The unit has everything you need for a comfortable stay. The only thing that needs attention is the beds as the mattresses are probably a little over their use by. We would stay here again as it is good value.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Stayed 2 nights in Jun 2024

4/10 Poor

Na, Brisbane

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Megan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sandcastles was immaculately cleaned and the staff are so friendly and accommodating.
Stayed 2 nights in May 2024

10/10 Excellent

Aaron

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, happy to help. Easy access with great views. Well equipped apartment that was nice and clean.
Stayed 5 nights in May 2024

8/10 Good

Carmel

Traveled with family
Liked: Cleanliness, amenities
Convenient, self contained, good secure parking, close to shopping centres and gold coast attractions. Air conditioning needs cleaning. Update cookware.
Stayed 8 nights in Apr 2024

8/10 Good

dean mark

Stayed 6 nights in Mar 2024

8/10 Good

Michelle Iris

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We were so excited to arrive at our accommodation for our little Adventure, we were super happy to check in earlier than expected so made the day so much more pleasant. The complex is so close for the theme parks and harbour town. The beach is opposite which the kids loved for their morning walks, the apartment was roomy and a large kitchen, and two great verandahs. Parking was safe underground and access to all amenities was easy, and you get a good workout with the stairs.
Stayed 7 nights in Mar 2024

8/10 Good

sabrina

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Unit needs work. But resort is great!
Stayed 2 nights in Feb 2024

8/10 Good

Damien

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The managers of the property were very friendly and very accommodating of our needs. The pool and bbq areas were a big hit.
Stayed 2 nights in Feb 2024

6/10 Okay

Monica

Traveled with family
Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was fairly quiet for being close to the highway. Grounds were well maintained. Did not like all the stairs due to our age. Front staff were great and plenty of local knowledge, thank you so much it was a great help.
Stayed 4 nights in Dec 2023

4/10 Poor

Phil

Stayed 4 nights in Dec 2023

8/10 Good

Morgan

Stayed 11 nights in Nov 2023

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was great for our needs. Property a little tired and cld do with decor upgrade like new cushions and decent drapes. Property very clean and quiet. We wld stay again.
Stayed 3 nights in Nov 2023

10/10 Excellent

Lynne

Traveled with family
Liked: Amenities
Great place, bus stop very close, very helpful people at reception
Stayed 5 nights in Nov 2023

8/10 Good

Amanda

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our family really liked staying at Sandcastles on the Broadwater. The unit was really large and spacious for us all. The pool and spa were perfect for our kids. Nice and quiet area too.
Stayed 3 nights in Nov 2023

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, room comfort
We were in a 3 bedroom spa apartment, In a great position overlooking the water. We had 2 spacious balconies. The pool and barbecue area was great . Probably the only downside was we were on the 3rd floor, 4 flights of stairs from the secure underground car park. The unit was spacious with a well equipped kitchen. Overall we were very happy with our stay.
Stayed 4 nights in Nov 2023