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Santa Anne By The Sea

4.0 star property

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Photo gallery for Santa Anne By The Sea

TV
TV
Spa
Outdoor pool, a heated pool, sun loungers
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Washer
  • Pool
  • Barbecue grill
  • Parking included
  • Air conditioning

Explore the area

Map
15 Anne Avenue, Broadbeach, QLD, 4218
  • The Star Gold Coast
    ‪5 min walk‬
  • Pacific Fair Shopping Centre
    ‪7 min walk‬
  • Gold Coast Convention and Exhibition Centre
    ‪10 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪34 min drive‬

Room options

View all photos for Superior Suite

Superior Suite | Iron/ironing board, cribs/infant beds, free WiFi

Superior Suite

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Iron/ironing board, cribs/infant beds, free WiFi

Junior Suite

  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Bathroom | Shower, hair dryer, towels

Junior Suite

  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

Similar properties

Full-size fridge, microwave, oven, stovetop

The Star Residences Gold Coast

  • Pool
  • Kitchen
  • Washer
  • Dryer
4.4 out of 5, Excellent, (358)
The price is $159
per night
$175 total
includes taxes & fees
Mar 24 - Mar 25
The Star Residences Gold Coast

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Santa Anne By The Sea

4-star apartment in Broadbeach
This smoke-free apartment building features an outdoor pool, a sauna, and a hot tub. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Guests can appreciate conveniences like a washer/dryer and a sofa bed, and other amenities include free WiFi and a balcony. Weekly housekeeping is available.
Santa Anne By The Sea offers 18 air-conditioned accommodations with washers/dryers and hair dryers. Rooms open to balconies or patios. Accommodations are furnished with double sofa beds. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Rooms have partially open bathrooms. Bathrooms include bathtubs or showers. This Gold Coast apartment provides complimentary wireless Internet access. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Santa Anne By The Sea provides a hot tub and a sauna. Wireless Internet access is complimentary. This Gold Coast apartment also offers barbecue grills, tour/ticket assistance, and a garden. Onsite self parking is complimentary.

Santa Anne By The Sea is a smoke-free property.

Languages

Chinese (Mandarin), English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Heated pool
  • Hot tub
  • Outdoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Crib: AUD 25 per night

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Bedrooms

  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Housekeeping (weekly)
  • Iron/ironing board
  • Tour and ticket assistance

Location highlights

  • Near a train station

Things to do

  • Heated pool
  • Golfing nearby
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 18 units
  • 3 floors
  • Built in 1999
  • Garden

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 30.00

Special check-in instructions

Guests will receive lockbox information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 25 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: AUD 30.00 (subject to availability)
  • Crib (infant bed) fee: AUD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Surcharges apply for use of the sofa bed in the guestrooms.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Santa Anne Sea
Santa Anne Sea Apartment
Santa Anne Sea Apartment Broadbeach
Santa Anne Sea Broadbeach
Santa Anne By The Sea Broadbeach, Gold Coast
Santa Anne By The Sea Hotel Broadbeach
Santa Anne By The Sea Broadbeach
Santa Anne By The Sea Apartment
Santa Anne By The Sea Broadbeach
Santa Anne By The Sea Apartment Broadbeach

Santa Anne By The Sea Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 73 out of 189 reviews
Rating 8 - Good. 71 out of 189 reviews
Rating 6 - Okay. 29 out of 189 reviews
Rating 4 - Poor. 8 out of 189 reviews
Rating 2 - Terrible. 8 out of 189 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Shama

Traveled with family
Disliked: Cleanliness, property conditions & facilities
both hubby n i very ill from stay..so much dust and mould. we are both off work for a week!!!! ive paid $130 a night at a motel nearby in the recent past and had better conditions. your bed didnt even have a proper mattress protector. most places have a topper to disguise bad matress but not at yours. the sofa/sofabed needs to be disposed.... are average weight couple and it sank so badly. we had to use spare blanket to cover before sitting on it. did u even know your curtains are mouldly and can cause serious inhalant harm. Just like my husband n myself. ive lost a weeks wages now!!!!!!!!
Stayed 2 nights in Aug 2024

6/10 Okay

Helen

Liked: Cleanliness
Great location, basic room, clean but could use an update. Lift out of action atm so we got some steps in. Reception only open on the last day and he seemed lovely. We were sent communication via email for all our needs re check in and check out.
Stayed 3 nights in Mar 2024

2/10 Terrible

Matthew

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
First, a warning... They take a photo of the front and back of your credit card when you check in. The place was absolutely disgusting. I stay in the Gold Coast quite a bit and thought that this time I would just stay in an ok place and nothing fancy. Stayed on the first of March for 2 nights. Had to leave after the first night and book a different place because of a strong smell of urine and a solid chunk of human waste that was left on a spare blanket. Advised that they should be in contact with me about compensation. they never called. I got Expedia to contact them about a refund. They refused. The place is gross. So gross that I had to book another place to leave this place for my second night. It was actually that bad. And they clearly accept this as standard because they wouldn't even entertain even a partial refund. There's a group of about 5000 people all around Australia that travel to the Gold Coast several times every year to attend business events. I'm going to make sure they stay clear of this dumpster fire.

6/10 Okay

David

Not as quiet as expected
Stayed 5 nights in Feb 2024

6/10 Okay

CHRISTINE

Received no information about how to get in. Lift very slow and broken down when I wantedto leave which meant that I had to rely on another guest to finish pacling and bring my gear down. Receiption not open when advertised.
Stayed 8 nights in Feb 2024

2/10 Terrible

Paul

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived we had an apartment allocated that was very dirty but absolutely stank of long term cigarette smoke it permeated everything and in fact the whole complex stank. They offered another apartment and this one had not even been cleaned. One lady from another one of their resorts came and did her best but the kitchen was flithy, the drawers were flithy and had food scraps in them. The cooktop was in such bad condition did not use it. This is room stank as well just not as bad. A drawer under the bed was out and broken on the floor and one window by the bed had no curtain so you could see straight into the bed. On further review the air con unit on the deck had rubbish under it clearly no one had even bothered to check it and had not done so for a while. Management sorted the drawer and curtain but took some of the deck rubbish but clearly did not really care. We spent the 1st 2 days cleaning and had to buy air freshners to get the atmosphere right. Old facility needing major maintenance including the slowest lift ever experienced, extremely dissatisfied with accomodation and have asked them what they are going to do about it was not up to standard for money paid and we are chasing for a partial refund. Summary terrible and apart from lady first day complacent staff. They said would review refund request never came back. We have been to the Gold Coast frequently much better options, avoid this property.
Stayed 6 nights in Jan 2024

8/10 Good

Catia Marlene Da Silva Monteiro Dos, Sydney

Traveled with partner
Liked: Cleanliness, amenities
Stayed 7 nights in Dec 2023

6/10 Okay

Jaxon

Stayed 4 nights in Nov 2023

6/10 Okay

Verified traveler

Very basic old style accommodation. Too much outdoor lighting at night. Blockout drapes did not fully fit the openings. Thrre was no natursl light during the day due to the tall builing next door. Barbeque had been out of order for sometime but there wss no mention about it. Web info says to contact using given numbers, but they did not work at any time. Had to look up their website for email. Reception was never open.
Stayed 8 nights in Aug 2023

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, with comfortable until layout. A very quick walk to the beach and many local dining options, including the local surf club.
Stayed 2 nights in Jul 2023

4/10 Poor

Lisa

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Would not recommend for the price. Very old .. poor facilities in comparison to others for price. No staff ever at reception.. smell of smoke from tenants everywhere ..

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Good value, excellent off street parking, perfect location , very sleek check in !
Stayed 6 nights in Feb 2023

6/10 Okay

Jing

Traveled with family and small children
Liked: Cleanliness
It was what I was looking for: close to the sea and shopping. Great place!
Stayed 4 nights in Jan 2023

8/10 Good

Emma

Traveled with partner
Liked: Cleanliness
Pleasant stay

4/10 Poor

Paul

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The location was handy enough - a 10 minute walk to shops, restaurants and beach. The place offered everything it said but was terribly tired eg gnarled toilet seat, corroded shower, grotty floor tiles. A thick layer of dust at the back of the bed. TV screen was really grotty - making it look unclean. The kitchen supplies were scarce eg 3 coffee and 3 tea bags for 3 people over 3 days and a price list of 50c and $3 for a toilet roll for additional (if you could get to the front desk when it was open. It seemed rather mean-spirited. Parking was tight requiring a 20-point turn to park. Worse of all we booked for 3 adults and the unit was only suitable for a double - only a double bed and and worse of all an extremely uncomfortable sofa bed plonked right in front of the TV (I had to take ibuprofen every night to get at least some sleep). Overall a disappointing stay and I could not recommend this place.
Stayed 3 nights in Sep 2022

8/10 Good

Bernard

Liked: Cleanliness, amenities, property conditions & facilities
would be nice if there are tissue paper. I couldn't find any.
Stayed 3 nights in Sep 2022

10/10 Excellent

kapene

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean property, close to pacific fair and oasis shopping Center.
Stayed 3 nights in Jul 2022

6/10 Okay

Anthony

Stayed 5 nights in Apr 2022

6/10 Okay

Shirley

Disliked: Cleanliness
Walking distance to beach, restaurants, shopping
Stayed 3 nights in Mar 2022

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, amenities
Loved it was central to beach & shops Needs to be renovated
Stayed 4 nights in Mar 2022

6/10 Okay

michael

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property is next door to a massive high rise developement site with high noise levels day and night from the construction works. Had i known this i would not have booked this apart,i asked the manager to change rooms and was told impossible as full. do not stay at this place !!!
Stayed 21 nights in Feb 2022

2/10 Terrible

Henry

Stayed 4 nights in Jan 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2021

6/10 Okay

Verified traveler

Stayed 6 nights in Mar 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Great stay close to everything.
Stayed 6 nights in Sep 2020