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Santana Resort

3.5 star property

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Photo gallery for Santana Resort

Outdoor pool, pool umbrellas
Aerial view
Full-size fridge, microwave, stovetop, dishwasher
Standard Apartment, 1 Bedroom | Living area | Flat-screen TV, table tennis
Front of property - evening/night

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Washer
  • Barbecue grill
  • Air conditioning
  • Kitchen

Explore the area

Map
7-15 Monte Carlo Avenue, Surfers Paradise, QLD, 4217
  • Broadbeach Bowls Club
    ‪7 min walk‬
  • Broadbeach Beach
    ‪8 min walk‬
  • Gold Coast Convention and Exhibition Centre
    ‪15 min walk‬
  • Surfers Paradise, QLD (SFP)
    ‪7 min drive‬

Room options

View all photos for Premium Room, 1 Bedroom

Individually decorated, individually furnished, iron/ironing board

Premium Room, 1 Bedroom

  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Individually decorated, individually furnished, iron/ironing board

Standard Apartment, 1 Bedroom

  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed

View all photos for Economy Apartment, 1 Bedroom

Individually decorated, individually furnished, iron/ironing board

Economy Apartment, 1 Bedroom

  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom (2.5 Star)

Flat-screen TV, table tennis

Apartment, 1 Bedroom (2.5 Star)

  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed

One Bedroom Apartment

  • Sleeps 3
  • 1 Double Bed

Economy One Bedroom Apartment

  • Sleeps 3
  • 1 Double Bed

Similar properties

Outdoor pool

Sovereign Gold Coast

  • Pool
  • Hot Tub
  • Kids pool
  • Free WiFi
3.8 out of 5, Good, (1001)
The price is $99
per night
$109 total
includes taxes & fees
Mar 6 - Mar 7
Sovereign Gold Coast

About this property

Santana Resort

3.5-star aparthotel in Surfers Paradise
An outdoor pool, a hot tub, and laundry facilities are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, an arcade/game room, and express check-in are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Guests can appreciate conveniences like a washer/dryer and an electric kettle, and other amenities include free WiFi and a balcony. Limited housekeeping is available.
Santana Resort offers 21 air-conditioned accommodations with washers/dryers and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on weekdays only.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Santana Resort features an outdoor pool and a hot tub. A computer station is located on site and wireless Internet access is complimentary. This Art Deco aparthotel also offers barbecue grills, a vending machine, and an arcade/game room. Onsite self parking is complimentary.

Santana Resort has designated areas for smoking.

Languages

Chinese (Mandarin), English

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Outdoor pool
  • Pool umbrellas
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Car rental
  • Free self parking on site

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per stay

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Computer station

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Designated smoking areas

Services and conveniences

  • Free bottled water
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In the city center
  • Near the ocean

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Table tennis
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 21 units
  • 3 floors
  • Art Deco architecture
  • Bicycle rentals
  • Built in 1999
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Saturday (8:30 AM - noon)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50 per stay
Cribs (infant beds) are available for AUD 30.0 per stay

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per week

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: AUD 50 (subject to availability)
  • Air conditioning fee: AUD 10 per night
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Santana Resort
Santana Resort Surfers Paradise
Santana Surfers Paradise
Santana Resort Aparthotel
Santana Resort Surfers Paradise
Santana Resort Aparthotel Surfers Paradise

Santana Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 65 out of 246 reviews
Rating 8 - Good. 85 out of 246 reviews
Rating 6 - Okay. 56 out of 246 reviews
Rating 4 - Poor. 21 out of 246 reviews
Rating 2 - Terrible. 19 out of 246 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good value
Stayed 5 nights in Nov 2024

10/10 Excellent

GINA

Liked: Cleanliness, amenities, property conditions & facilities
OUR CLIENT WAS VERY HAPPY WITH THEIR STAY. SAID IT WAS CONVENIENT LOCATION FOR THE CONFERENCE THEY WERE ATTENDING, AND MUCH MORE AFFORDABLE THAN OPTIONS THEIR FRIENDS HAD BOOKED
Stayed 4 nights in Apr 2024

6/10 Okay

Samantha

Stayed 3 nights in Apr 2024

10/10 Excellent

Ferdinand

Traveled with family
Liked: Cleanliness, room comfort
Santana Resorts - a good place to stay
It was close to pacific fair shopping centre Two stops away from Florida gardens tram stop and 3 stops away from Cavill avenue stop for surfers paradise beach The only thing I would point of out is that we paid an xtra $125 for an extra person for 5 nights -even though it said on the Adevrtisememt that it caters for 3 people When I have already paid for the queen bed and a sofa bed included in the living room This is the only I could point out. As I have already paid over $1300 for the five nights It was still reasonably priced With laundry, kitchen and dining in one bedroom apartment There’s a pool and a good security garage for a car And the unit is reasonably 5 to 7 minutes away from the beach
Stayed 5 nights in Jan 2024

6/10 Okay

Elizabeth

Traveled with family
Stayed 5 nights in Dec 2023

8/10 Good

Dylan

Stayed 2 nights in Sep 2023

2/10 Terrible

Jane

Stayed 7 nights in Jul 2023

4/10 Poor

Sue

Disliked: Property conditions & facilities
The property is outdated and badly in need of renovation. I thought it was too expensive, the oven was dirty, the carpets are grubby and stained, the walls need a good coat of paint. Certainly is not what I would expect of a resort.
Stayed 2 nights in Aug 2023

2/10 Terrible

Tracey lee

Stayed 6 nights in Aug 2023

10/10 Excellent

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
Good location between Surfers Paradise and Broadbeach. One tram stop to Broadbeach and two stops to Surfers Paradise. Cross the Gold Coast Highway to walk to the beach. Quiet complex, clean pool, secure parking, clean apartment with all equipment for an enjoyable stay
Stayed 7 nights in Jul 2023

8/10 Good

Martyn

Liked: Cleanliness, amenities, property conditions & facilities
Nice and convenient
Stayed 7 nights in May 2023

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was in a convenient and quiet location. I was surprised that the room did not have air conditioning. I realized after checking in that I had booked this room and had assumed that all rooms had air conditioning. The room is looking old and in need of some repairs, but for the price was overall very happy.
Stayed 6 nights in Mar 2023

10/10 Excellent

uale

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location on Gold Coast just off the main road yet so quiet! The unit was neat , tidy & very comfortable
Stayed 6 nights in Mar 2023

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Proximity of transport, shops, beach ... virtually everything
Stayed 3 nights in Feb 2023

2/10 Terrible

Georgios E, Roselands

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room stunk of filth, the cleaners did not do their job properly, spider webs in multiple areas and it had a terrible smell that just lingered all the time, even after we applied some plug in freshners, the smell was still around. No air con only fans that did nothing, not the appropriate stay at a place like the GC where temperatures go in the low 30s. Owner should spend some money to update soon. Definitely would NOT recommend this place for a stay, not even for one night.

8/10 Good

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
nice quiet location security excelent everything supplied would definitely stay again
Stayed 5 nights in Nov 2022

10/10 Excellent

Jamin

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine
Stayed 6 nights in Oct 2022

6/10 Okay

Josie

Traveled with partner
Disliked: Property conditions & facilities
WAS VERY OVERPRICED FOR WHAT IT IS. NEED TO HIRE POOL TOWELS- WE NOT ADVISED ABOUT THIS LIMITED SOAP, SHAMPOO ETC ROOM AND FOOT PATHS LITTLE COUTYARD DIRTY ROOM SMELT MUSTY. BED HARD AS A ROCK- TAKE YOUR OWN PILLOW
Stayed 1 night in Oct 2022

6/10 Okay

Tania

Stayed 6 nights in Oct 2022

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Suitable for our short stay. Handy tram stop, for quick access to Surfers, Broadbeach and Pac Fair. Short walk to the beach. Clean and neat, albeit a little dated
Stayed 3 nights in Oct 2022

8/10 Good

Regina

Liked: Cleanliness
Disliked: Amenities
Stayed 6 nights in Sep 2022

6/10 Okay

Aurora

Traveled with family
Disliked: Cleanliness
There was no communication, not sure if this is due to Expedia as it’s my first time booking with them. I did however message the resort directly and did not receive an answer from them. The room wasn’t cleaned properly. The bathroom especially. It was convenient having the washing machine and dryer.
Stayed 6 nights in Sep 2022

2/10 Terrible

Gregory

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2022

2/10 Terrible

Andy

Stayed 2 nights in Jul 2022

10/10 Excellent

paige

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here. The lady was absolutely lovely who owned the place. My only advice would be to make it more known that a deposit is needed and you will need to buy your own toilet paper as one is only available. Also a guide on how to use the rouch stove. Other than a bit of dirt in a drawer, was amazing. The view was beautiful, it was so close to everything we needed. Loved it here.
Stayed 3 nights in Jul 2022