Sofitel Gold Coast Broadbeach

5.0 star property

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Photo gallery for Sofitel Gold Coast Broadbeach

Indoor wedding
SUPERIOR ROOM, 2 Double Beds, Ocean Views | View from room
LUXURY ROOM, 1 King Size Bed, Ocean Views, Spa | Premium bedding, minibar, in-room safe, desk
Beach nearby
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast available
  • Pool
  • Parking available
  • Housekeeping

Explore the area

Map
81 Surf Parade, Broadbeach, QLD, 4218
  • The Oasis
    ‪1 min walk‬
  • The Star Gold Coast
    ‪3 min walk‬
  • Gold Coast Convention and Exhibition Centre
    ‪5 min walk‬
  • Surfers Paradise, QLD (SFP)
    ‪8 min drive‬

Room options

CLASSIC ROOM, 1 King Size Bed, River Views

  • 398 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

SUPERIOR ROOM, 1 King Size Bed, Ocean Views

  • 398 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

SUPERIOR ROOM, 1 Queen Bed, Ocean View

  • 398 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

SUPERIOR ROOM, 2 Double Beds, Ocean Views

  • 398 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

LUXURY ROOM, 1 King Size Bed, Ocean Views, Spa

  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

CLASSIC ROOM, 2 Double Beds, River Views

  • 398 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Sofitel Gold Coast Broadbeach

5-star Gold Coast hotel, connected to a shopping center in Broadbeach
This hotel features 2 restaurants, 2 outdoor pools, and a fitness center. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite. Housekeeping is available on request.
Sofitel Gold Coast Broadbeach offers 296 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Gold Coast hotel provides wired and wireless Internet access (WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sofitel Gold Coast Broadbeach features 2 outdoor swimming pools, an outdoor tennis court, a spa tub, and a fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is available for a surcharge.

This 5-star property offers access to a business center, 10 meeting rooms, and limo/town car service. This luxury hotel also offers a library, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Sofitel Gold Coast Broadbeach has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Bistro On3 Restaurant - Overlooking the pool, this bistro serves breakfast, lunch, and dinner.
Room81 Restaurant - This fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 24.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (AUD 24.95 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (AUD 25 per night; includes in/out privileges)
  • Valet parking on site (AUD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 45 for adults and AUD 20 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Bistro On3 Restaurant
  • Room81 Restaurant

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Gym
  • Library
  • Outdoor tennis court
  • Shopping mall
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Free crib
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 80.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 45 for adults and AUD 20 for children
  • Fee for in-room wireless internet: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: AUD 24.95 per 24-hour period (rates may vary)
  • Self parking fee: AUD 25.00 per night (in/out privileges)
  • Valet parking fee: AUD 55.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Sofitel Gold
Sofitel Gold Coast Broadbeach
Sofitel Gold Hotel
Sofitel Gold Hotel Broadbeach Coast
Accor Gold Coast Broadbeach
Broadbeach Sofitel
Sofitel Broadbeach
Sofitel Gold Coast Broadbeach Hotel Broadbeach
Sofitel Gold Coast Broadbeach Hotel
Sofitel Gold Coast Broadbeach Hotel
Sofitel Gold Coast Broadbeach Broadbeach
Sofitel Gold Coast Broadbeach Hotel Broadbeach

Sofitel Gold Coast Broadbeach Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 487 out of 1003 reviews
Rating 8 - Good. 298 out of 1003 reviews
Rating 6 - Okay. 124 out of 1003 reviews
Rating 4 - Poor. 58 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

stephen

Stayed 3 nights in Oct 2024

10/10 Excellent

Sophie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, local to everything, great service and pool/spa
Stayed 3 nights in Nov 2024

8/10 Good

Matt

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Josh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel with friendly staff.
Stayed 4 nights in Oct 2024

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel
Can't say enough good things about this fabulous Hotel. It's light, bright, modern, luxurious. Staff, friendly. The Hotel is located in the heart of Broadbeach, with Restaurants, Shops & beach within walking distance. Our King Room, with Ocean views, located on the 19th floor was immaculate and spacious. The bed, super comfortable. On-site parking $25/day can be prepaid. Will definitely be back for a longer stay, next time
Stayed 1 night in Oct 2024

6/10 Okay

bradley

Stayed 8 nights in Sep 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel with lovely service - particularly liked the glass of champagne offered in the foyer and the buffet breakfast was fantastic. Breakfast staff were amazing
Stayed 4 nights in Oct 2024

4/10 Poor

Landy

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Disappointing Anniversary Stay – Poor Service and Hygiene Issues We were really looking forward to our anniversary stay at Sofitel Broadbeach, but unfortunately, it was far from what we expected. We booked an ocean view room, but the view we received was not what was shown online. While the manager on number 9, Beck (I believe that was her name), was very helpful and tried to resolve the issue, the room still didn’t match what we had envisioned. At that point, we couldn’t book another hotel because everything was double the price. To make matters worse, the room and bathroom had insects, which is absolutely unacceptable for a hotel of this supposed caliber. The parking situation was frustrating too, with no priority for guests, as after dinner on a Saturday night we saw the parking was closed off and when we called the concierge they told us to park at another building which is totally unacceptable considering the amount of money we had spent at this hotel One of the biggest disappointments was the attitude of the concierge staff during check-out they were rude and dismissive, especially considering the mistakes that had been made with our booking. This lack of professionalism added to our frustration. Even the breakfast was underwhelming, with cold food, and birds were flying and walking around inside the restaurant, which felt unsanitary and disturbing. Overall, while we appreciated Beck’s effort to help, the overall experience did not meet our expectations. For such a
Stayed 3 nights in Oct 2024

10/10 Excellent

Dianne

Traveled with family
Liked: Cleanliness, property conditions & facilities
This was a lovely well maintained property. The staff were highly professional from the front desk dining area to the maids. I would highly recommend this facility to anyone and would love to return for a longer visit
Stayed 1 night in Oct 2024

6/10 Okay

Angela

Traveled with partner
Liked: Property conditions & facilities
the place is well located but looking very tired inside and the Sofitel sign on the side of the building is broken.
Stayed 1 night in Oct 2024

8/10 Good

Sanaz

Business traveler
Overall good experience. The property is run down. Curtains were torn and rails not working. Bed and shower were lovely. It was very noisy however with music from the street continuing till the early hours of the morning. House keeping very average. Staff were excellent.
Stayed 2 nights in Oct 2024

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service
The service staff were wonderful. Food was excellent. The pool area was a delight. Some plumbing maintenance is needed, and chairs in bistro need re-covering.
Stayed 6 nights in Oct 2024

8/10 Good

Brigitte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and sweet. Location was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Hugh

Liked: Property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Kerriann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lovely area to walk around. Super convenient for the convention centre. Staff were super friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Very comfortable wonderful service
Stayed 1 night in Oct 2024

8/10 Good

Nelita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you need is just right around of the heart of the hotel. Shopping, woollies, bottle shop, restaurants, are the best cafe, beach, trams everything
Stayed 6 nights in Sep 2024

6/10 Okay

Brad

Traveled with partner
Was a bit old and dated, not totally clean
Stayed 2 nights in Oct 2024

6/10 Okay

Louie

Traveled with partner
Nice breakfast options.
Stayed 7 nights in Sep 2024

10/10 Excellent

Domenic

Traveled with group
Liked: Amenities
Good
Stayed 3 nights in Sep 2024

6/10 Okay

Farley

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

David Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I had pick a slight negative I’d say if large pool was also heated but we loved our time there
Stayed 5 nights in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Judy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are so friendly and helpful. It was great to have access to on-site secure parking. Our room was quiet with a great view of the ocean. The concierge staff go out of their way to assist with any problems. Will definitely stay here again.
Stayed 2 nights in Sep 2024