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Sofitel Gold Coast Broadbeach

5.0 star property

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Photo gallery for Sofitel Gold Coast Broadbeach

Indoor wedding
Beach nearby
Daily full breakfast (AUD 49 per person)
LUXURY ROOM, 1 King Size Bed, Ocean Views, Spa | Premium bedding, minibar, in-room safe, desk
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Parking available

Explore the area

Map
81 Surf Parade, Broadbeach, QLD, 4218
  • Gold Coast Convention and Exhibition Centre
    ‪3 min walk‬
  • The Star Gold Coast
    ‪5 min walk‬
  • Pacific Fair Shopping Centre
    ‪7 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪21 min drive‬

Room options

View all photos for SUPERIOR ROOM, 2 Double Beds, Ocean Views

SUPERIOR ROOM, 2 Double Beds, Ocean Views | Premium bedding, minibar, in-room safe, desk

SUPERIOR ROOM, 2 Double Beds, Ocean Views

9.6 out of 10
Exceptional
(7 reviews)
  • 398 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for LUXURY ROOM, 1 King Size Bed, Ocean Views, Spa

Premium bedding, minibar, in-room safe, desk

LUXURY ROOM, 1 King Size Bed, Ocean Views, Spa

7.6 out of 10
Good
(4 reviews)
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for CLASSIC ROOM, 2 Double Beds, River Views

Premium bedding, minibar, in-room safe, desk

CLASSIC ROOM, 2 Double Beds, River Views

8.4 out of 10
Very good
(32 reviews)
  • 398 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for CLASSIC ROOM, 1 King Size Bed, River Views

Premium bedding, minibar, in-room safe, desk

CLASSIC ROOM, 1 King Size Bed, River Views

9.0 out of 10
Wonderful
(24 reviews)
  • 398 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for SUPERIOR ROOM, 1 King Size Bed, Ocean Views

Premium bedding, minibar, in-room safe, desk

SUPERIOR ROOM, 1 King Size Bed, Ocean Views

8.4 out of 10
Very good
(20 reviews)
  • 398 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Accessible, Terrace

Classic Room, 2 Double Beds, Accessible, Terrace | Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Double Beds, Accessible, Terrace

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Ocean View

  • Sleeps 3
  • 1 King Bed

View all photos for SUPERIOR ROOM, 1 Queen Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

SUPERIOR ROOM, 1 Queen Bed, Ocean View

8.8 out of 10
Excellent
(15 reviews)
  • 398 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Ocean View (Opera. Spa)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Ocean View (Opera. Spa)

  • Sleeps 3
  • 1 King Bed

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About this property

Sofitel Gold Coast Broadbeach

5-star Gold Coast hotel, connected to a shopping center in Broadbeach
This hotel features 2 restaurants, 2 outdoor pools, and a fitness center. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite. Housekeeping is available on request.
Sofitel Gold Coast Broadbeach offers 296 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Gold Coast hotel provides wired and wireless Internet access (WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sofitel Gold Coast Broadbeach features 2 outdoor swimming pools, an outdoor tennis court, a hot tub, and a fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is available for a surcharge.

This 5-star property offers access to a business center, 10 meeting rooms, and limo/town car service. This luxury hotel also offers a library, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Sofitel Gold Coast Broadbeach has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Children aged 11 and younger eat free breakfast.
Bistro On3 Restaurant - Overlooking the pool, this bistro serves breakfast, lunch, and dinner.
Room81 Restaurant - This fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 24.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (AUD 24.95 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (AUD 29 per night; includes in/out privileges)
  • Valet parking on site (AUD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 49 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Bistro On3 Restaurant
  • Room81 Restaurant

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Gym
  • Hot tub
  • Library
  • Outdoor tennis court
  • Shopping mall

Family friendly

  • 2 outdoor pools
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are available for AUD 80.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 49 per person
  • Fee for in-room wireless internet: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: AUD 24.95 per 24-hour period (rates may vary)
  • Self parking fee: AUD 29 per night (in/out privileges)
  • Valet parking fee: AUD 55.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Sofitel Gold
Sofitel Gold Coast Broadbeach
Sofitel Gold Hotel
Sofitel Gold Hotel Broadbeach Coast
Accor Gold Coast Broadbeach
Broadbeach Sofitel
Sofitel Broadbeach
Sofitel Gold Coast Broadbeach Hotel Broadbeach
Sofitel Gold Coast Broadbeach Hotel
Sofitel Gold Coast Broadbeach Hotel
Sofitel Gold Coast Broadbeach Broadbeach
Sofitel Gold Coast Broadbeach Hotel Broadbeach

Sofitel Gold Coast Broadbeach Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 482 out of 1001 reviews
Rating 8 - Good. 305 out of 1001 reviews
Rating 6 - Okay. 118 out of 1001 reviews
Rating 4 - Poor. 62 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kimmi

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Location was great. For the price of the rooms I thought it would be more upgraded/modern. Buffett breakfast was not great
Stayed 1 night in Apr 2025

10/10 Excellent

InSquare Fit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Romain

Traveled with family
Disliked: Staff & service
Good for the money we paid. However not up to other Sofitel Properties. A little bit on the tired side. Friendly staff. Bistrot is over priced.
Stayed 3 nights in Apr 2025

8/10 Good

Dr Montaser

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Margit

Stayed 3 nights in Apr 2025

10/10 Excellent

Mark

Stayed 1 night in Apr 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Sofitel was great for a short family vacation -
Stayed 1 night in Apr 2025

10/10 Excellent

Ashton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, great room, fantastic restaurants and bars in walking distance.
Stayed 3 nights in Apr 2025

8/10 Good

jalal

Business traveler, Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The property were i was located was very nice very clean lookef after my neighbors were very respectful the people in queensland make these hotels alive and welcoming ofcorse very respectful people.
Stayed 2 nights in Apr 2025

4/10 Poor

Michael

Traveled with family
Disliked: Staff & service

Disappointed

Very disappointed, slow check in and room not ready after 3pm. Under resourced room service, had to remind them on 3 occasions that room wasn’t serviced until 4 PM while we were trying to relax after a day out. Bed ware/Sheets ill fitting and Doona in a poor condition. Rooms dated and certainly not a 5 Star rating. We discovered extra payments on our credit card that were not documented or authorized, I am challenging those charges directly with the hotel. We were given free complimentary drinks for late check in , only to be charged $30 on our account. I had them removed when i noted them of check out statement.
Stayed 6 nights in Apr 2025

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

Caroline

Liked: Staff & service
Disliked: Property conditions & facilities

Won't be staying here again unless they fix it up

Our stay was lovely. A lot of money spent on the lobby and facade but little on the dilapidated pool, surroundings and furniture. The room needed a paint and the balcony balustrade was loose.
Stayed 2 nights in Mar 2025

10/10 Excellent

Judith Marian

Liked: Cleanliness
Stayed 5 nights in Mar 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Siena Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The best staff. We loved our stay. Definitely recommend!!
Stayed 4 nights in Apr 2025

8/10 Good

Lillian

Liked: Staff & service
location perfection our expectations for a 5 star wasnt met
Stayed 7 nights in Mar 2025

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Kaushi

Liked: Cleanliness, staff & service, property conditions & facilities
Confortabke stay fir officisl trips Also i must mention the concearge staff guy on Sinday evening at 6 pm was the best. He was so good he helped my husbabd to pin on the bowtie abd the kindness he showed was the best He is young guy i think deserves to be heading customervservice at your hotel. Sorru could mot het his name. 30/3/25 at 5.40 to 6.30 pm We were subway staff.
Stayed 2 nights in Mar 2025

8/10 Good

Julia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect spot for walking around and having easy access to everything shopping restaurants beach it all , stayed for 3 NGOs but came home totally relaxed would definitely do again
Stayed 3 nights in Mar 2025

8/10 Good

Nick

Stayed 1 night in Jan 2025

10/10 Excellent

Gurinder Singh, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

JUNG EUN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all friendly!! best location for relax:)
Stayed 2 nights in Feb 2025

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, room comfort
Pretty good but how can a so called 5 star hotel not have a proper bar open after 9 pm on a Saturday noght
Stayed 1 night in Mar 2025