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Splendido Resort Apartments

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Splendido Resort Apartments

Outdoor pool
Deluxe Apartment | Living area | LCD TV
Deluxe Apartment | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Front of property
Terrace/patio

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Washer
  • Air conditioning
  • Kitchen
  • Dryer
  • Barbecue grill

Explore the area

Map
2341 Gold Coast Highway, Mermaid Beach, QLD, 4218
  • Nobby Beach
    8 min walk
  • Miami Marketta
    18 min walk
  • Pacific Fair Shopping Centre
    3 min drive
  • Surfers Paradise, QLD (SFP)
    12 min drive

Room options

View all photos for 2 Bedroom Apartment

LCD TV

2 Bedroom Apartment

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Apartment

Deluxe Apartment | Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Deluxe Apartment

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

Outdoor pool

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4.3 out of 5, Excellent, (1003)
The price is $139
per night
$153 total
includes taxes & fees
Jan 13 - Jan 14
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About this property

Splendido Resort Apartments

4-star aparthotel in Mermaid Beach
An outdoor pool, express check-in, and express check-out are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and barbecue grills are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, an LCD TV comes with digital channels, and guests can also appreciate conveniences like 2 bathrooms and a washer/dryer. Housekeeping is available on request.
Splendido Resort Apartments offers 11 accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Gold Coast aparthotel provides complimentary wireless Internet access. LCD televisions come with digital channels. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.
Splendido Resort Apartments features an outdoor pool, a terrace, and barbecue grills. Public areas are equipped with complimentary wireless Internet access. This business-friendly aparthotel also offers multilingual staff, tour/ticket assistance, and a garden. Onsite secured self parking is complimentary.

Splendido Resort Apartments is a smoke-free property.

Languages

Chinese (Mandarin), English

Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • 2 private bathrooms
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with digital channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 11 units
  • Garden
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (9 AM - 5 PM) and Saturday - Sunday (9 AM - noon)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from December 20 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Hallway
  • Lobby

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities
  • Recreational facilities

During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

This property does not have elevators

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Splendido Resort Apartments Mermaid Beach
Splendido Resort Apartments
Splendido Apartments Mermaid Beach
Splendido Apartments
Splendido Resort Apartments Gold Coast/Mermaid Beach, Australia
Splendido Apartments Mermaid
Splendido Resort Apartments Aparthotel
Splendido Resort Apartments Mermaid Beach
Splendido Resort Apartments Aparthotel Mermaid Beach

Splendido Resort Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 122 out of 222 reviews" "
Rating 8 - Good. 70 out of 222 reviews" "
Rating 6 - Okay. 16 out of 222 reviews" "
Rating 4 - Poor. 11 out of 222 reviews" "
Rating 2 - Terrible. 3 out of 222 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ghusoon

Liked: Cleanliness, property conditions & facilities
Spacious and clean apartment with 3 aircon and internet
Stayed 2 nights in Sep 2024

10/10 Excellent

Andre

Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Stayed 3 nights in Jun 2024

4/10 Poor

Karma

Business traveler
Not as good as hoped
Couch uncomfortable, television in bedroom was not working for normal channels. Check in not used to with confusion on internet booking ?
Stayed 1 night in Jun 2024

10/10 Excellent

Domenic

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beaches were amazing
Stayed 3 nights in Mar 2024

8/10 Good

Lee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The thing I liked about the property is that is spacious and close to the beach.
Stayed 1 night in Feb 2024

6/10 Okay

Karma

Business traveler
Disliked: Cleanliness
Splendido apartments were quite nice
The t.v in the lounge room lacked main channels, the remote control had no mute button either. But at least the master bedroom made up for this. Wasn't as clean as I expected as I found something on the floor that I tried on before realising it looked like a piece of something broken?
Stayed 1 night in Feb 2024

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Stelios

Liked: Cleanliness, property conditions & facilities
Great location and great place to stay. Will definitely book again
Stayed 10 nights in Dec 2023

6/10 Okay

Jack

Traveled with family and small children, Traveled with family
Disliked: Property conditions & facilities
The location is fine, but the roadworks outside were noisy throughout the night and inconvenient in the day. The place needs some TLC as well.. the couch felt like it had fallen apart with lumps and dips across it. Missing aircon remotes, scuffs all over walls, marks on carpets etc.. it was safe and it was fine, but honestly a fair bit below my expectations. We got the unit at a sale price, and we figured that was some stroke of luck on our part, but really that sale price should probably be the normal price given it's condition.
Stayed 4 nights in Dec 2023

4/10 Poor

Angela

Traveled with family and small children, Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Beds and couches very worn and not fit for purpose. Apartment requires attention- scuffed walls. Limited kitchen items. Shower clean and hot.Excellent location to beautiful patrolled beaches and restaurants. Beautiful walking along beaches.
Stayed 2 nights in Dec 2023

10/10 Excellent

Toni

Traveled with family
Liked: Cleanliness, room comfort
Lovely 2 bedroom apartment, close to beach
A very nice 2 bedroom apartment, spacious, comfortable, close to beach, great swimming pool.
Stayed 1 night in Dec 2023

10/10 Excellent

Wilmer

Traveled with family
Liked: Cleanliness, room comfort
It was incredible, the apartments were super large and comfortable, first-class cuisine and the attention was incredible, it felt like home, I would always recommend it. We will be back soon.
Stayed 3 nights in Nov 2023

10/10 Excellent

Tracey

Liked: Cleanliness, property conditions & facilities
Close to the beach and shops, well kept clean and tidy, east access and secure parking
Stayed 2 nights in Sep 2023

8/10 Good

Tommas

Liked: Room comfort
Nice Bloke
Nice Area, Nice guy running the show, helpful and easy to contact. Had a little problem with our room and it was sorted with efficiency and swiftness. Got a new nicer room which was nice too. Little bit dated and run down but overall 7/10
Stayed 4 nights in Sep 2023

10/10 Excellent

Violeta

Liked: Cleanliness, property conditions & facilities
Not a bad stay for 2 nights. Close to the beach and unit was spacious .
Stayed 2 nights in Sep 2023

10/10 Excellent

Sophie

Traveled with partner
Liked: Amenities, property conditions & facilities
The apartment we stayed in was lovely ! Spacious and homely - definitely will stay there again
Stayed 2 nights in Sep 2023

2/10 Terrible

Justine

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I’ll start by saying that I gave the manager an opportunity to respond to my complaint but got no reply The state of the apartment was very poor and although these aren’t brand new apartments, there is no excuse for the level of cleanliness. The sheets were stained, blankets dirty, walls grubby with dried liquid dripping down but the bathroom was the worst I’ve ever seen in apartment or room that I’ve paid to stay in. Disgusting is an understatement. I felt like I needed to wear shoes in the shower and there was built up dirt and grime in the floors and around the frames. Mould on the walls too. Zero customer service. No communication before the day of check in and when I called the number off the website, it was answered by a man who just said ‘hello’. I thought I had called the wrong number, this was very unprofessional. It was disappointing that although there was a few Coffee and tea satchel’s there was no milk, even a small longlife milk. There was also only 1 toilet roll, no spares and no tissues. With no one in reception, these things should be considered and spares available in the room. There is a sign on the fridge that basically says you must clean the apartment before leaving or you will be charged a fee. Height of rudeness given the state the apartment was presented! Spend an extra $20 per night for somewhere better, heaps more options in the area!
Stayed 3 nights in Aug 2023

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great located property, just a block back from the beach. Restaurants and cafes are only a short walk away as it a supermarket.
Stayed 3 nights in Jun 2023

8/10 Good

lyndal

Traveled with partner
Liked: Amenities, property conditions & facilities
Large unit with beautiful deck , huge kitchen and great having a laundry , a great unit could just do with abit more cleaning in areas
Stayed 5 nights in Jun 2023

4/10 Poor

Kelvin

Traveled with partner
Disliked: Amenities, property conditions & facilities
On entry to unit it was tidy but very stale, even though the cleaning chemical was still very strong. The entire unit lacked atmosphere, the lounge was very uncomfortable -sunken. Minimal basics offered even after we had book a few days. Disappointed eg: detergent,tea, coffee, sugar. No milk.. have to rate it as one of the worst units we have stayed in.
Stayed 2 nights in Jun 2023

6/10 Okay

Daniel

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The property is dated and a bit grubby which we didn’t mind considering the discounted price. But the mattresses made are stay absolutely awful, to the point that none of us out of the 4 people in our room got more than a few hours sleep each night. Really ruined the weekend as everyone was in a foul mood
Stayed 2 nights in Jun 2023

10/10 Excellent

Genna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2023

6/10 Okay

Ernesto

Traveled with family
The property is in a great location and is spacious. Close to shops and transport. However, it is in need of a deep and thorough clean, especially the bathrooms as they are both very dirty. It would also have been nice to have dishwashing detergent (only 1 small sachet was provided for a 6 day stay). There were ants in the kitchen upon our arrival. We notified the manager and he kindly provided Ant Rid, however, it didn’t complete work. Overall, our stay was OK.
Stayed 6 nights in Apr 2023