Synergy Broadbeach

4.5 star property

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Photo gallery for Synergy Broadbeach

Property grounds
Outdoor pool, sun loungers
Flat-screen TV
Front of property - evening/night
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Washer
  • Pool
  • Barbecue grill
  • Gym
  • Air conditioning

Explore the area

Map
2729 Gold Coast Highway, Broadbeach, QLD, 4218
  • Gold Coast Convention and Exhibition Centre
    ‪3 min walk‬
  • The Star Gold Coast
    ‪7 min walk‬
  • Pacific Fair Shopping Centre
    ‪13 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪35 min drive‬

Room options

1 Bedroom

  • 861 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

2 Bedroom Hinterland

  • 936 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

1 Bedroom Ocean View

  • 861 sq ft
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Superior Apartment, 2 Bedrooms, Ocean View

  • 1130 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

1 Bedroom Hinterland

  • 527 sq ft
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

2 Bedroom Apartment

  • 969 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

3 Bedroom Apartment

  • 1507 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 1 King Bed and 4 Twin Beds

2 Bedroom Hinterland

  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

2 Bedroom Apartment

  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Two Bedroom Apartment with Ocean View

  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

Three-Bedroom Apartment

  • Sleeps 7
  • 1 King Bed and 4 Twin Beds

1 Bedroom Hinterland

  • Sleeps 3
  • 1 King Bed

One-Bedroom Apartment

  • Sleeps 3
  • 1 King Bed

One-Bedroom Apartment With Balcony And Mountain View

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Synergy Broadbeach

4.5-star aparthotel in Broadbeach
This smoke-free aparthotel features an outdoor pool, a fitness center, and a hot tub. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a washer/dryer and a dining area, and other amenities include free WiFi and a furnished balcony. Housekeeping is available on request.
Synergy Broadbeach offers 65 air-conditioned accommodations with washers/dryers and safes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Synergy Broadbeach provides a hot tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. This luxury aparthotel also offers a terrace, barbecue grills, and a vending machine. Limited complimentary onsite parking is available on a first-come, first-served basis.

Synergy Broadbeach is a smoke-free property.

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with cable/satellite channels

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Change of towels on request
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 65 units
  • Built in 2015
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.95 percent for credit card payments
The front desk is open Monday - Friday (9:00 AM - 5:00 PM) and Saturday - Saturday (9:00 AM - 3:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property's weekend reception hours are 8:30 AM-3 PM Saturday and 8:30 AM-1 PM Sunday.
A 2.95% credit card surcharge will apply to all Hotel Collect bookings made with American Express.

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 2.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Synergy Broadbeach Apartment
Synergy Broadbeach
Synergy Broadbeach Aparthotel
Synergy Broadbeach Broadbeach
Synergy Broadbeach Aparthotel Broadbeach

Synergy Broadbeach Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 548 out of 1025 reviews
Rating 8 - Good. 350 out of 1025 reviews
Rating 6 - Okay. 79 out of 1025 reviews
Rating 4 - Poor. 26 out of 1025 reviews
Rating 2 - Terrible. 22 out of 1025 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Martin

Liked: Cleanliness
Stayed 4 nights in Nov 2024

8/10 Good

JOEL

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2024

4/10 Poor

Ifraan

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Very unclean property when we got there. Floors felt sticky and greasy, all dishes had stains on them, towels were dirty and blankets had a weird smell. We were also expected to clean up after ourselves which is fine- but the text message we got was to make it Spotless otherwise we’ll get charged a cleaning fee and it’ll come out of our bond- which still has not gotten refunded.
Stayed 3 nights in Nov 2024

10/10 Excellent

Amarjit

Business traveler
Liked: Cleanliness, property conditions & facilities
My room had an incredible view of the ocean. Very clean. Staff was nice when I got there after a long journey. Suggestions: the check in is a bit confusing as they don't always have someone there, and could be communicated a bit better. Minor detail. Overall great experience, and would definitely stay again next time at broadbeach
Stayed 4 nights in Nov 2024

10/10 Excellent

Michela

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great place and excellent location.. away from the buzz of Surfers but walking distance to great dining options.. best of all for me is the ocean view early in the morning
Stayed 5 nights in Nov 2024

8/10 Good

Maddy

Liked: Property conditions & facilities
Disliked: Cleanliness

2/10 Terrible

sofhia

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We requested a 1 bedroom apartment and the one we got had 2 single beds put together which was very uncomfortable to sleep on and kept coming apart. The bathroom was very dirty and the sheets on the bed were not clean. We complained about the bed situation and was told I would get a call back and I didn’t receive a call. Not a great experience and would not recommend Stayed in room 39
Stayed 3 nights in Nov 2024

10/10 Excellent

Liz

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place to stay with great friendly staff
Stayed 3 nights in Nov 2024

8/10 Good

Emily

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

JXN

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Joy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The locationwas excellent
Stayed 3 nights in Nov 2024

10/10 Excellent

Karl

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

hugo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
perfect location. new, clean spacious wish i stayed longer. could easily live there
Stayed 3 nights in Oct 2024

10/10 Excellent

Delyse Violet

Traveled with family
Liked: Cleanliness, property conditions & facilities
The location was amazing and the staff were very helpfully. Would definitely consider staying there again
Stayed 5 nights in Oct 2024

8/10 Good

Catherine

Liked: Cleanliness, room comfort
All good
Good roomy unit with sea views and everything we needed for our stay. Only complaint is we arrived Sunday afternoon at 2pm for check in but there was no one on reception and we couldn’t get into the building. Easily fixed with a phone call to after hours number, but would be better if we had been given that information prior to our arrival.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tim

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Marion

Synergy was the perfect place for our family holiday in the Gold Coast. It was central to access all and everything you can do and experience whilst staying in the Gold Coast! We would stay again.
Stayed 11 nights in Oct 2024

10/10 Excellent

Nikola

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
An excellent property and outstanding location
Stayed 6 nights in Oct 2024

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, apartment was spacious, and close to restaurants, beach, tram stop
Stayed 3 nights in Oct 2024

8/10 Good

Louisa

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
We stayed in a 2BR 2Bath ocean view apt. The apt itself was clean, utensils/pots/pans seemed new (except chopping board which was very gross so we bought our own new ones). Carpet and sofa felt relatively clean. The only downside was the construction works outside which meant the pool was closed most of the time we were there. We waited patiently for 3.30pm for it to reopen hoping to have a play before the sun goes down as its early spring and still relatively cool at times. The pool was really cold, the kids couldn't play in it. One of the owner occupiers also in the pool mentioned the frequent pool closures and temp was also inconvenient. Aside from the pool issue, the front desk was helpful, generous with pool towels and quick to action random kitchen utensil requests (was missing a potato peeler n they sent a new one up). We've been here multiple times and will return, the location is convenient and the sushi train around the corner is awesome too.
Stayed 5 nights in Sep 2024

8/10 Good

Alyssa

Liked: Cleanliness, property conditions & facilities
Only 1 small thing was the blinds werent block out enough
Stayed 8 nights in Oct 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Sep 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Sep 2024

8/10 Good

Sivavassen

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2024