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Aparthotel

Synergy Broadbeach

4.5 star property

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Photo gallery for Synergy Broadbeach

Property grounds
Outdoor pool, sun loungers
Lobby sitting area
Flat-screen TV
Front of property - evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Dryer
  • Washer
  • Pool
  • Kitchen

Explore the area

View in a map
2729 Gold Coast Highway, Broadbeach, QLD, 4218
  • Gold Coast Convention and Exhibition Centre
    ‪2 min walk‬
  • The Star Gold Coast
    ‪7 min walk‬
  • Pacific Fair Shopping Centre
    ‪12 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪22 min drive‬

Room options

View all photos for 1 Bedroom

Flat-screen TV

1 Bedroom

  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Hinterland

Terrace/patio

2 Bedroom Hinterland

  • 936 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for 1 Bedroom Ocean View

View from room

1 Bedroom Ocean View

  • 861 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Apartment, 2 Bedrooms, Ocean View

Full-size fridge, microwave, oven, stovetop

Superior Apartment, 2 Bedrooms, Ocean View

  • 1130 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for 1 Bedroom Hinterland

Flat-screen TV

1 Bedroom Hinterland

  • 527 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | In-room dining

2 Bedroom Apartment

  • 969 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for 3 Bedroom Apartment

In-room safe, individually decorated, individually furnished

3 Bedroom Apartment

  • 1507 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed and 4 Twin Beds

2 Bedroom Hinterland

  • Sleeps 5

2 Bedroom Apartment

  • Sleeps 5

View all photos for Two Bedroom Apartment with Ocean View

Lobby

Two Bedroom Apartment with Ocean View

  • Sleeps 5

Three-Bedroom Apartment

  • Sleeps 7

1 Bedroom Hinterland

  • Sleeps 3

One-Bedroom Apartment

  • Sleeps 3

One-Bedroom Apartment With Balcony And Mountain View

  • Sleeps 2

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About this property

Synergy Broadbeach

4.5-star aparthotel in Broadbeach
This smoke-free aparthotel features an outdoor pool, a fitness center, and a hot tub. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a washer/dryer and a dining area, and other amenities include free WiFi and a furnished balcony. Housekeeping is available on request.
Synergy Broadbeach offers 65 air-conditioned accommodations with washers/dryers and safes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Synergy Broadbeach provides a hot tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. This luxury aparthotel also offers a terrace, barbecue grills, and a vending machine. Limited complimentary onsite parking is available on a first-come, first-served basis.

Synergy Broadbeach is a smoke-free property.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with cable/satellite channels

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Change of towels on request
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 65 units
  • Built in 2015
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.95 percent for credit card payments
The front desk is open Monday - Friday (9:00 AM - 5:00 PM) and Saturday - Saturday (9:00 AM - 3:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property's weekend reception hours are 8:30 AM-3 PM Saturday and 8:30 AM-1 PM Sunday.
A 2.95% credit card surcharge will apply to all Hotel Collect bookings made with American Express.

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 2.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Synergy Broadbeach Apartment
Synergy Broadbeach
Synergy Broadbeach Aparthotel
Synergy Broadbeach Broadbeach
Synergy Broadbeach Aparthotel Broadbeach

Synergy Broadbeach Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 591 out of 1106 reviews
Rating 8 - Good. 383 out of 1106 reviews
Rating 6 - Okay. 84 out of 1106 reviews
Rating 4 - Poor. 26 out of 1106 reviews
Rating 2 - Terrible. 22 out of 1106 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Great price
Stayed 3 nights in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
I liked that my conference was literally across the road so easy close access
Stayed 3 nights in May 2025

8/10 Good

Sarah-Jane Maree, Goulburn

Stayed 3 nights in May 2025

6/10 Okay

samara

Business traveler
Liked: Cleanliness, property conditions & facilities
Very annoyed in terms of receiving messages of how I need to make myself available in their office hours to provide ID documentation and credit card.I have to come out of my course to fulfill that otherwise I would be locked out.Also a number of reminders telling me that I would be charged extra if I don’t clean up the dishes or throw the rubbish away.It wasn’t like I was attending a course or having a holiday.
Stayed 5 nights in May 2025

8/10 Good

Mohammed

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpfull staff. Great location
Stayed 7 nights in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, room comfort

Blues on Broadbeach weekend

I was so pleased with my last minute booking. The area was perfect for the Blues On Broadbeach event. So close to so many stages, but far enough away to enjoy our peaceful room. Generous sized apartment's with large deck area. Staff were happy and accommodating. We will definitely be back.
Stayed 3 nights in May 2025

10/10 Excellent

John

Stayed 3 nights in May 2025

8/10 Good

Mary-Anne

Liked: Cleanliness

Comfort was minimal

I was disappointed that the advertised king bed in the master bedroom was actually 2 single beds put together. The mattresses were very uncomfortable and did not have a good sleep at all. On the 2nd night got up and slept on the lounge. Spoke to reception the next morning and they said bedding was done that way in case the requirement was 2 single beds. They sent housekeeping up and they had 2 put 2 mattress toppers on to try and make it more comfortable. It was better but not great. Also blinds in the main bedroom are broken and dont close properly, therefore too much light. Reception were very helpful but a week of sleeping in that bed was so uncomfortable. The lounge was very dirty and it seriously needs a good clean. The dryer did not have a setting knob control which i let reception know about when i checked out. The room on the 24th floor apartment 132 itself had a nice view but was definitely missing comfort.
Stayed 7 nights in May 2025

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, easy walk to restaurants, cafes, grocery store, beach etc. Good room layout, clean. 35min on bus from Coolangatta airport with stop just down the road - super easy. The only thing I would comment on is we were in room 88, so I assumed it was on 8th floor but the key fob would not let us up lift to 8th floor. After much fluffing around and a call to office (we arrived after reception was closed) realised we were on the 18th floor, and so could use fob to access floor. (Yes - it was written on the key tag, but I was with my 2 boys and didn't think I needed instructions to use a lift) ha ha.
Stayed 3 nights in May 2025

8/10 Good

Jessica

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Loved: Amazing view of the beach, washing facilities, kitchen, large spaces, salt water pool was a delight, staff we met were friendly and happy to store our luggage after check out, kid friendly, price was good. Didn't Love: beds were so hard to sleep on - very hard, no pillow options - all low and soft, no washing liquid, reception had very limited hours, spa was broken first few days of our stay.
Stayed 9 nights in May 2025

10/10 Excellent

Georgina

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great location if you have no vehicle. Close to shops, dining & walking distance to the beach. Directly across from the tram & Convention Centre. Room was tidy, provided everything including washing machine & dryer. A few stains visible on the lounges & carpet. Could do with a steam clean. Otherwise I enjoyed my stay.
Stayed 3 nights in May 2025

10/10 Excellent

Fiona

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Friendly welcoming staff. Lovely pool. Opposite convention centre. Easy walk to beach and shops
Stayed 7 nights in May 2025

10/10 Excellent

Caroline

Liked: Cleanliness, property conditions & facilities
Great set up, service and location
Stayed 4 nights in May 2025

8/10 Good

Ron

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Synergy had everything needed for a comfortable stay
Stayed 7 nights in May 2025

10/10 Excellent

Garth

Liked: Cleanliness, property conditions & facilities
Excellent location
Stayed 3 nights in May 2025

8/10 Good

Desiree

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartment, spacious and modern. Huge master bed and large wardrobe. It is a bit noisy as it is on the main road. Easy flat walk to beach, restaurants and tram. Stayed in one bedroom apartment with views of the city.
Stayed 3 nights in May 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed twice, nice clean property with undercover parking, clean room, great view and awesome spa and pool.
Stayed 5 nights in Apr 2025

10/10 Excellent

Beryl, Wollert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Synergy is in a great position. You can walk to the beach, shops, restaurants and the tram stop is literally just meters away.
Stayed 8 nights in Apr 2025

8/10 Good

Arti

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good location, quiet.
Stayed 2 nights in Apr 2025

8/10 Good

Raymond

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easy walking distance to all facilities I came to visit the Goldcoast for
Stayed 3 nights in Apr 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Central to everything at Broadbeach. Great apartment for family. Pool and spa bonus. Staff very friendly and helpful.
Stayed 5 nights in Apr 2025

8/10 Good

vasko

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location and close to casino
Stayed 3 nights in Apr 2025

8/10 Good

Sean

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Gill

Traveled with partner
Liked: Cleanliness, property conditions & facilities
On site management meant maintenance issues with the air conditioning were able to be communicated and handled quickly.
Stayed 10 nights in Mar 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay option.
Stayed 4 nights in Apr 2025