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The Bay Apartments

3.5 star property

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Photo gallery for The Bay Apartments

Outdoor pool
Courtyard
32-inch flat-screen TV with digital channels, TV, DVD player
Exterior
In-room dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Dryer
  • Washer
  • Pool
  • Barbecue grill
  • Kitchen
  • Parking included

Explore the area

View in a map
243-251 Boundary Street, Rainbow Bay, Coolangatta, QLD, 4225
  • Twin Towns Services Club
    ‪7 min walk‬
  • Coolangatta Beach
    ‪12 min walk‬
  • Kirra Beach
    ‪19 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪6 min drive‬

Room options

View all photos for Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Standard 7N)

View from room

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Standard 7N)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Apartment, 2 Bedrooms, Non Smoking, Kitchen (Deluxe 5N)

View from room

Deluxe Apartment, 2 Bedrooms, Non Smoking, Kitchen (Deluxe 5N)

  • 1281 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Apartment, 2 Bedrooms (Air Con - 5 Nights)

View from room

Deluxe Apartment, 2 Bedrooms (Air Con - 5 Nights)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Apartment, 2 Bedrooms, Non Smoking, Kitchen (Deluxe 7N)

View from room

Deluxe Apartment, 2 Bedrooms, Non Smoking, Kitchen (Deluxe 7N)

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Standard 2 N)

View from room

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Standard 2 N)

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Apartment, 2 Bedrooms, Non Smoking, Kitchen (Deluxe 2 N)

View from room

Deluxe Apartment, 2 Bedrooms, Non Smoking, Kitchen (Deluxe 2 N)

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Apartment, 2 Bedrooms (Air Con - 7 Nights)

View from room

Deluxe Apartment, 2 Bedrooms (Air Con - 7 Nights)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Standard 5N)

View from room

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Standard 5N)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Apartment, 2 Bedrooms (Air Con - 2 Nights)

View from room

Deluxe Apartment, 2 Bedrooms (Air Con - 2 Nights)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Bay Apartments

3.5-star apartment in Coolangatta
Along with an outdoor pool, this apartment building has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and barbecue grills are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and a dining area, while a flat-screen TV with digital channels and a DVD player provide a bit of entertainment. Housekeeping is not available.
The Bay Apartments offers 20 accommodations with washers/dryers and DVD players. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with premium digital channels.

Recreational amenities at the apartment include an outdoor pool.
The Bay Apartments features an outdoor pool, a terrace, and barbecue grills. Public areas are equipped with complimentary wireless Internet access. This Gold Coast apartment also offers tour/ticket assistance, a garden, and laundry facilities. Onsite self parking is complimentary.

The Bay Apartments has designated areas for smoking.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 30 per day

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • DVD player

Outdoor areas

  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Designated smoking areas (fines apply)

Services and conveniences

  • Iron/ironing board
  • No housekeeping service
  • Phone
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 20 units
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 9:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 4:30 PM) and Saturday - Saturday (8:30 AM - 4:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours or on Sunday must contact this property in advance for check-in instructions and key retrieval information.

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: AUD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Bay Apartments Apartment Coolangatta
Bay Apartments Apartment
Bay Apartments Coolangatta
Bay Apartments

The Bay Apartments Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 31 out of 53 reviews
Rating 8 - Good. 17 out of 53 reviews
Rating 6 - Okay. 5 out of 53 reviews
Rating 4 - Poor. 0 out of 53 reviews
Rating 2 - Terrible. 0 out of 53 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Craig

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable. Great facility. Not that it was a major issue for us but there is no lift in the building and we were on the top floor. Good exercise but if you’re not able bodied you need to be aware of this. Cheers
Stayed 2 nights in Apr 2025

10/10 Excellent

chad

Traveled with family
Liked: Amenities, property conditions & facilities
I enjoyed how easy it was checking in an had a great parking space an quite,just what I needed thank you
Stayed 6 nights in Jan 2025

8/10 Good

Kym

Liked: Cleanliness, property conditions & facilities
Great location, good value accommodation.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and such a quiet area considering Cooly virtually 2 streets away. Great coffee shops next door.
Stayed 7 nights in Sep 2024

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, property conditions & facilities
A well maintained apartment. Walking distance to the beach and restaurants. Property managers were lovely!
Stayed 2 nights in Apr 2024

6/10 Okay

adam

Disliked: Cleanliness, property conditions & facilities
Air con is on a timer and wont go all night. Would be bad in summer
Stayed 2 nights in Mar 2024

8/10 Good

Robyn

Traveled with partner
Liked: Cleanliness
Clean & good location. The fridge wasn’t working properly. Ensuite basin blocked and drained very slowly
Stayed 2 nights in Feb 2024

8/10 Good

Anne-Marie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Property is great for families. Close to beach and the pool and spa are the highlight. The apartment itself was clean but a bit dated but it has everything you need to be comfortable.
Stayed 7 nights in Jan 2024

8/10 Good

Mia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A nice apartment in a good condition mostly, very clean, with a well equiped kitchen. The bathroom was a a little aged and the single beds were uncomfrtable and jiggly. My concern was with the tenant underneath constantly smoking, making it hard for us to leave the door for dresh air as her cigarette smoke was constantly going into our apartment. It’s not what you want on your holiday. Overall we hd a good stay but would not go back due to the smoking tenant underneath.
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
very clean did not fit under the shower
Stayed 2 nights in Jul 2023

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liked the quietness around the complex even though there are a lot of units .The hosts were lovely and rooms very clean and close to things we liked.Only downfall for us we’re no lifts from car park to rooms for luggage offload .
Stayed 9 nights in Sep 2022

10/10 Excellent

Jo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A fabulous place to stay for a week. We loved pretty much everything about this place. Great location and very clean and well-kept. Amazing pool and spa area. The only very small downside was a very noisy washing machine.
Stayed 8 nights in Sep 2022

10/10 Excellent

Pam

Liked: Cleanliness, room comfort

Will Be Back

Lovely sunny homely unit with gorgeous decorated beach theme Staff were friendly and accomodating As our flight didn’t depart until 6.30pm and room was available for night of our departure they allowed us to leave our luggage and freshen up in room before leaving for airport 3.30pm On the whole a most enjoyable and lovely stay with great coffee a minute walk away Only downfall for anyone unable to manage stairs there is no lift but downstairs units appeared to be equally comfortable
Stayed 7 nights in Aug 2022

10/10 Excellent

Debbie

Traveled with group
Liked: Cleanliness, property conditions & facilities
Basic Apartment but comfortable
Stayed 2 nights in Aug 2022

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lack of paper towels. Tv went off and on
Stayed 6 nights in May 2022

10/10 Excellent

Eric

Traveled with family and small children
Liked: Cleanliness, amenities
Location was great, our room and the common areas were super clean.
Stayed 7 nights in Apr 2022

8/10 Good

GERROD

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveler

Traveled with family
Property was quite spacious and fairly modern and clean, however we made contact with the managers due to the hot water running out in the middle of a short shower and it’s winter! No reply was given not any attempt to fix the problem. How water continually ran out each toe we had a shower so we were not impressed by this
Stayed 2 nights in Jun 2021

10/10 Excellent

Allan

Traveled with family
Liked: Cleanliness, room comfort

Awesome family apartment at Coolangatta

Perfect location and facilities for a family vacation.
Stayed 10 nights in Mar 2020

8/10 Good

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi I thought units were clean and tidy plenty of room,just like home.We will stay again.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Close to beach; great place to relax; not far from shops & cinemas
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Nice place Unfortunately bathroom light n bedroom lamp not working. Toilet button not there. Fan in lounge no switch. Curtains doesn’t close all the way.
Stayed 2 nights in Oct 2019

10/10 Excellent

steve

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the apartment new kitchen and bathroom easy parking, walking distance to beach shops .Staff was lovely upgrading us and putting us on the ground level as my wife had just come out of a moon boot for a badly sprain ankle Thanks very much
Stayed 7 nights in Aug 2019

8/10 Good

HAJONES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Location and position aspect surroundings and no need for a car
Stayed 5 nights in Apr 2019