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The Langham, Gold Coast and Jewel Residences

5.0 star property

Choose dates to view prices

Photo gallery for The Langham, Gold Coast and Jewel Residences

Indoor pool, outdoor pool, sun loungers
Premium bedding, down comforters, pillowtop beds, in-room safe
Property amenity
One Bedroom Ocean Residence | Premium bedding, down comforters, pillowtop beds, in-room safe
Ballroom

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa

Explore the area

Map
38 Old Burleigh Road, Surfers Paradise, QLD, 4217
  • Broadbeach Beach
    ‪3 min walk‬
  • Broadbeach Bowls Club
    ‪9 min walk‬
  • SkyPoint Observation Deck
    ‪15 min walk‬
  • Surfers Paradise, QLD (SFP)
    ‪7 min drive‬

Room options

View all photos for One Bedroom Hinterland Residence

55-inch flat-screen TV with digital channels, TV, pay movies

One Bedroom Hinterland Residence

  • 797 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Ocean Suite

Executive Ocean Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Ocean Suite

  • 980 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Skyline Ocean King

Deluxe Skyline Ocean King | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Skyline Ocean King

  • 474 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Ocean Suite

Junior Ocean Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Ocean Suite

  • 721 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean King Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Ocean King Accessible

  • 409 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean King

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Ocean King

  • 409 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean Twin

Deluxe Ocean Twin | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Ocean Twin

  • 484 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Hinterland View King

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Hinterland View King

  • 388 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

Superior Twin | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Twin

  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior King Accessible

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior King

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Skyline Ocean King Residence

55-inch flat-screen TV with digital channels, TV, pay movies

Two Bedroom Skyline Ocean King Residence

  • 1130 sq ft
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Two Bedroom Skyline Ocean Residence

Premium bedding, down comforters, pillowtop beds, in-room safe

Two Bedroom Skyline Ocean Residence

  • 1152 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Ocean Residence

Beach/ocean view

Two Bedroom Ocean Residence

  • 1249 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for One Bedroom Skyline Hinterland Residence

Premium bedding, down comforters, pillowtop beds, in-room safe

One Bedroom Skyline Hinterland Residence

  • 732 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Ocean Residence

One Bedroom Ocean Residence | Premium bedding, down comforters, pillowtop beds, in-room safe

One Bedroom Ocean Residence

  • 689 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

The Langham, Gold Coast and Jewel Residences

5-star hotel in Surfers Paradise
Catch some rays at the nearby beach or spend the day relaxing at The Langham, Gold Coast and Jewel Residences's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
The Langham, Gold Coast and Jewel Residences offers 339 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium digital channels and pay movies.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chuan Spa has 8 treatment rooms including rooms for couples. Services include massages. The spa is open daily.
In addition to a full-service spa, The Langham, Gold Coast and Jewel Residences features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a swim-up bar. Wireless Internet access is complimentary.

This luxury hotel also offers a 24-hour fitness center, a sauna, and spa services. Onsite parking is available (surcharge), along with a car charging station.

The Langham, Gold Coast and Jewel Residences is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Akoya - Onsite buffet restaurant.
Lobby Bar - This bar serves light fare only. Open daily.
Tang Court - Onsite fine-dining restaurant. Open daily.
Coral Moon - Onsite bar. Open daily.
26 and Sunny - Onsite café. Open daily.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (AUD 60 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 59 for adults and AUD 29.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • 26 and Sunny
  • Akoya
  • Coral Moon
  • Lobby Bar
  • Tang Court

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Direct access to the beach
  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 49 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 75.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 59 for adults and AUD 29.50 for children
  • Valet parking fee: AUD 60 per day
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Update (Langham Hotels)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Langham Gold Coast Jewel Residences
The Langham, Gold Coast and Jewel Residences Hotel
The Langham, Gold Coast and Jewel Residences Surfers Paradise

The Langham, Gold Coast and Jewel Residences Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 396 out of 514 reviews
Rating 8 - Good. 73 out of 514 reviews
Rating 6 - Okay. 24 out of 514 reviews
Rating 4 - Poor. 16 out of 514 reviews
Rating 2 - Terrible. 5 out of 514 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rohan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth it
Amazing hotel, beautiful view, nice area. Incredible food and drinks.
Stayed 2 nights in Nov 2024

10/10 Excellent

Salma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Stunning
Amazing hotel with amazing staff and world-class facilities. It's definitely my favorite destination in GC.
Stayed 1 night in Nov 2024

10/10 Excellent

Louie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Frederica

Traveled with family
Liked: Cleanliness, staff & service, amenities
Ocean view room very pleasant. Terrible water pressure in bathroom. Bar snack menu could be better.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sneh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything. Fabulous view. Clean room and service fulfilled upon request.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kate

Stayed 2 nights in Nov 2024

10/10 Excellent

Bradley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious with a large enclosed balcony and very well appointed. Amazing pool area, overlooking the beach. Can get very windy by the pool. Bar service by pool but difficult to get service and QR code not operating. Restaurants very expensive, need more options for food. Close walk to light rail, only one stop to Broadbeach.
Stayed 4 nights in Nov 2024

10/10 Excellent

Doug

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was really nice and the staff were all pleasant and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class hotel with great facilities and excellent location.
Stayed 2 nights in Nov 2024

8/10 Good

Maria

Stayed 3 nights in Nov 2024

6/10 Okay

Funda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Aesthetics are nice but not a very practical hotel. There are three towers and a pool I would consider insufficient in size for the amount of hotel guests. Deck chairs are not enough at all. Service isn’t five star. The QR codes at the pool don’t work and the daily reasoning is due to an influx of orders. You’d think even if that was true that the Langham could afford better technology for the price point customers pay to stay there and that isn’t an issue. Concierge don’t greet on arrival to help with bags on arrival. The rooms are aesthetically nice but again, the space could’ve been much better designed. The indoor pool space was beautiful. And room service food was tasty too. Also nothing the Langham can do about it now, but again a design flaw, the pool loses pretty much all sun from 1.20pm. Then there’s a small window late afternoon where you get a few more mins of sun over part of the pool.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wenting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Danish, Milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed everything from the customer service, to the amazing junior suite to the beautiful amenities. Highly recommend this hotel to anyone staying in Gold Coast
Stayed 1 night in Oct 2024

10/10 Excellent

Bryan

Traveled with partner
Liked: Staff & service, property conditions & facilities
Friendly spa staff showed us the property
Stayed 3 nights in Nov 2024

8/10 Good

Dino

Traveled with partner
Liked: Staff & service
Not enough dinning options, nothing close by.
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

monir

Stayed 1 night in Oct 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ali

Liked: Cleanliness, property conditions & facilities
excellent hotel in great location. the mature bellman needs diversity training.
Stayed 1 night in Oct 2024

8/10 Good

Meng Ying

Stayed 2 nights in Oct 2024

8/10 Good

Nicholas

Stayed 1 night in Oct 2024

10/10 Excellent

Waddy

Stayed 2 nights in Jan 2024

8/10 Good

Channa, ROSEBERY

Liked: Staff & service, property conditions & facilities
Overall it’s a nice hotel but not worth the price. Facilities are really nice and it’s a beautiful location. The day I went the pool area was very windy but the next day was stunning. It does seem it’s in a wind tunnel and sun is limited. Indoor pool, gym and sauna are really nice. Main complaint is mt room smelt a little like mildew and I expect more from a nice hotel like this
Stayed 1 night in Oct 2024