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The Langham, Gold Coast and Jewel Residences

5.0 star property

Choose dates to view prices

Photo gallery for The Langham, Gold Coast and Jewel Residences

Indoor pool, outdoor pool, sun loungers
Premium bedding, down comforters, pillowtop beds, in-room safe
Property amenity
One Bedroom Ocean Residence | Premium bedding, down comforters, pillowtop beds, in-room safe
Ballroom

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking available

Explore the area

Map
38 Old Burleigh Road, Surfers Paradise, QLD, 4217
  • Cavill Avenue
    ‪19 min walk‬
  • Gold Coast Convention and Exhibition Centre
    ‪3 min drive‬
  • The Star Gold Coast
    ‪3 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪39 min drive‬

Room options

View all photos for One Bedroom Hinterland Residence

55-inch flat-screen TV with digital channels, TV, pay movies

One Bedroom Hinterland Residence

  • Mountain view
  • 797 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Ocean Suite

Executive Ocean Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Ocean Suite

  • Ocean view
  • 980 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Skyline Ocean King

Deluxe Skyline Ocean King | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Skyline Ocean King

  • Ocean view
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Ocean Suite

Junior Ocean Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Ocean Suite

  • Ocean view
  • 721 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean King Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Ocean King Accessible

  • Ocean view
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean King

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Ocean King

  • Ocean view
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean Twin

Deluxe Ocean Twin | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Ocean Twin

  • Ocean view
  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Hinterland View King

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Hinterland View King

  • Mountain view
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

Superior Twin | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Twin

  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior King Accessible

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior King

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Skyline Ocean King Residence

55-inch flat-screen TV with digital channels, TV, pay movies

Two Bedroom Skyline Ocean King Residence

  • Ocean view
  • 1130 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Two Bedroom Skyline Ocean Residence

Premium bedding, down comforters, pillowtop beds, in-room safe

Two Bedroom Skyline Ocean Residence

  • Ocean view
  • 1152 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Ocean Residence

Beach/ocean view

Two Bedroom Ocean Residence

  • Ocean view
  • 1249 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for One Bedroom Skyline Hinterland Residence

Premium bedding, down comforters, pillowtop beds, in-room safe

One Bedroom Skyline Hinterland Residence

  • Mountain view
  • 732 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Ocean Residence

One Bedroom Ocean Residence | Premium bedding, down comforters, pillowtop beds, in-room safe

One Bedroom Ocean Residence

  • Ocean view
  • 689 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

The Langham, Gold Coast and Jewel Residences

5-star hotel in Surfers Paradise
Catch some rays at the nearby beach or spend the day relaxing at The Langham, Gold Coast and Jewel Residences's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
The Langham, Gold Coast and Jewel Residences offers 339 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium digital channels and pay movies.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chuan Spa has 8 treatment rooms including rooms for couples. Services include massages. The spa is open daily.
In addition to a full-service spa, The Langham, Gold Coast and Jewel Residences features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a swim-up bar. Wireless Internet access is complimentary.

This luxury hotel also offers a 24-hour fitness center, a sauna, and spa services. Onsite parking is available (surcharge), along with a car charging station.

The Langham, Gold Coast and Jewel Residences is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Akoya - Onsite buffet restaurant.
Lobby Bar - This bar serves light fare only. Open daily.
Tang Court - Onsite fine-dining restaurant. Open daily.
Coral Moon - Onsite bar. Open daily.
26 and Sunny - Onsite café. Open daily.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (AUD 60 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 59 for adults and AUD 29.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • 26 and Sunny
  • Akoya
  • Coral Moon
  • Lobby Bar
  • Tang Court

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Direct access to the beach
  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 49 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 75.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 59 for adults and AUD 29.50 for children
  • Valet parking fee: AUD 60 per day
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Update (Langham Hotels)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Langham Gold Coast Jewel Residences
The Langham, Gold Coast and Jewel Residences Hotel
The Langham, Gold Coast and Jewel Residences Surfers Paradise

The Langham, Gold Coast and Jewel Residences Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 405 out of 526 reviews
Rating 8 - Good. 74 out of 526 reviews
Rating 6 - Okay. 25 out of 526 reviews
Rating 4 - Poor. 16 out of 526 reviews
Rating 2 - Terrible. 6 out of 526 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel on the beach. Quality feel and service. Pool was a little manic with families but the food and service was great and the rooms were exceptional. A nice oasis on the outskirts of Surfers.
Stayed 3 nights in Dec 2024

4/10 Poor

Ella

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This hotel is a wind trap and wind tunnel. You cannot sit by the pool and relax- it’s simply too windy. Book else where.
Stayed 5 nights in Dec 2024

4/10 Poor

Kieran

Stayed 4 nights in Dec 2024

10/10 Excellent

Amanda, Malvern

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The finishes on this hotel are excellent. We had a superior ocean view room, very spacious and excellent bathroom amenities.. yes the bathtub is as big as the photos in real life. The gym and indoor magnesium pool are a welcome reprieve from the chaos of the main pool. If you want to relax and not be constantly splashed by kids jumping into the pool then I’d avoid this area. The only 2 negatives we could find was our bed, being quite firm ( we are soft mattress people) and our balcony being completely exclosed, which we found very odd. Car parking is always available and high enough to be able to park a large 4wd undercover.
Stayed 6 nights in Dec 2024

10/10 Excellent

Esteban, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing!
Stayed 4 nights in Dec 2024

10/10 Excellent

Melissa, Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Aaron Luke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible view, very fancy place, quality built , amazing staff, definitely will be back
Stayed 1 night in Dec 2024

8/10 Good

WEI GANG

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Jeremy

Traveled with partner
Liked: Amenities
Bit ova priced for the room. And the drinks and food was ridiculously expensive
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony John

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 7 nights in Dec 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it! Just gorgeous
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Property conditions & facilities
See you again soon.
I had a lovely stay. The hotel was beautifully kept. My room was always clean. Everyone was always so helpful. I would love to see a little touch of the signature pink in the rooms. The rooms could use a lift from the brown and grey. The spa was magnificent Rhiannon was the best therapist. It was a wonderful stay. I wish I could have stayed longer. Thank you.
Stayed 7 nights in Nov 2024

10/10 Excellent

Lucy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property and well worth the nightly rate. Instant relaxation from the minute you enter the foyer, that signature scent is divine. All staff from all departments were impeccable, welcoming and friendly. The different dining options and the fresh high quality food offerings were delicious. Hotel facilities are high quality and super clean. So many thoughtful little details which are well executed. Highly recommend staying at The Langham.
Stayed 5 nights in Dec 2024

10/10 Excellent

Lemont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Dec 2024

10/10 Excellent

Pedro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best property I've ever stayed in the Gold Coast, definitively I will repeat the experience.
Stayed 2 nights in Oct 2024

6/10 Okay

Takanori

Liked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Darren

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel is awesome and enjoyed our stay. Only bad things were 1. Dozens of tiny flys in our room and the corridor like drain flies. 2. The meal at the restaurant said a lamb shoulder which was correct but could not taste the lamb as it was spiced up with Indian flavours.
Stayed 3 nights in Dec 2024

8/10 Good

Dr gagandeep

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Lauren

Stayed 1 night in Nov 2024

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about The Langham.
Stayed 2 nights in Nov 2024