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The Langham, Gold Coast and Jewel Residences

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Langham, Gold Coast and Jewel Residences

Indoor pool, outdoor pool, sun loungers
Property amenity
One Bedroom Ocean Residence | Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Ballroom

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Spa
  • Air conditioning

Explore the area

Map
38 Old Burleigh Road, Surfers Paradise, QLD, 4217
  • Broadbeach Beach
    3 min walk
  • SkyPoint Observation Deck
    15 min walk
  • Surfers Paradise Beach
    16 min walk
  • Surfers Paradise, QLD (SFP)
    7 min drive

Room options

View all photos for One Bedroom Hinterland Residence

55-inch flat-screen TV with digital channels, TV, pay movies

One Bedroom Hinterland Residence

  • 797 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Ocean Suite

Executive Ocean Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Ocean Suite

  • 980 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Skyline Ocean King

Deluxe Skyline Ocean King | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Skyline Ocean King

  • 474 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Ocean Suite

Junior Ocean Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Ocean Suite

  • 721 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean King Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Ocean King Accessible

  • 409 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean King

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Ocean King

  • 409 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean Twin

Deluxe Ocean Twin | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Ocean Twin

  • 484 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Hinterland View King

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Hinterland View King

  • 388 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

Superior Twin | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Twin

  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior King Accessible

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior King

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Skyline Ocean King Residence

55-inch flat-screen TV with digital channels, TV, pay movies

Two Bedroom Skyline Ocean King Residence

  • 1130 sq ft
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Two Bedroom Skyline Ocean Residence

Premium bedding, down comforters, pillowtop beds, in-room safe

Two Bedroom Skyline Ocean Residence

  • 1152 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Ocean Residence

Beach/ocean view

Two Bedroom Ocean Residence

  • 1249 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for One Bedroom Skyline Hinterland Residence

Premium bedding, down comforters, pillowtop beds, in-room safe

One Bedroom Skyline Hinterland Residence

  • 732 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Ocean Residence

One Bedroom Ocean Residence | Premium bedding, down comforters, pillowtop beds, in-room safe

One Bedroom Ocean Residence

  • 689 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

JW Marriott Gold Coast Resort & Spa

Pool
Hot Tub
Spa
Waterslide
4.6 out of 5, Wonderful, (1048)
The price is $633
per night
$696 total
includes taxes & fees
Dec 14 - Dec 15
JW Marriott Gold Coast Resort & Spa

About this property

The Langham, Gold Coast and Jewel Residences

5-star hotel in Surfers Paradise
Catch some rays at the nearby beach or spend the day relaxing at The Langham, Gold Coast and Jewel Residences's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
The Langham, Gold Coast and Jewel Residences offers 339 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium digital channels and pay movies.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chuan Spa has 8 treatment rooms including rooms for couples. Services include massages. The spa is open daily.
In addition to a full-service spa, The Langham, Gold Coast and Jewel Residences features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a swim-up bar. Wireless Internet access is complimentary.

This luxury hotel also offers a 24-hour fitness center, a sauna, and spa services. Onsite parking is available (surcharge), along with a car charging station.

The Langham, Gold Coast and Jewel Residences is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Akoya - Onsite buffet restaurant.
Lobby Bar - This bar serves light fare only. Open daily.
Tang Court - Onsite fine-dining restaurant. Open daily.
Coral Moon - Onsite bar. Open daily.
26 and Sunny - Onsite café. Open daily.
Late night fare is available from room service (during limited hours).

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (AUD 60 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 59 for adults and AUD 29.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • 26 and Sunny
  • Akoya
  • Coral Moon
  • Lobby Bar
  • Tang Court

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Indoor pool
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Direct access to the beach
  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 49 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 75.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 59 for adults and AUD 29.50 for children
  • Valet parking fee: AUD 60 per day
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Update (Langham Hotels)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Langham Gold Coast Jewel Residences
The Langham, Gold Coast and Jewel Residences Hotel
The Langham, Gold Coast and Jewel Residences Surfers Paradise

The Langham, Gold Coast and Jewel Residences Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 344 out of 440 reviews" "
Rating 8 - Good. 59 out of 440 reviews" "
Rating 6 - Okay. 20 out of 440 reviews" "
Rating 4 - Poor. 13 out of 440 reviews" "
Rating 2 - Terrible. 4 out of 440 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Jennifer

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room itself was lovely, however, for the price you pay it felt all a bit off. The pool is far too small and felt like a big 4 caravan park with kids diving and doing bomb dives off all of the podiums. There should have absolutely been an adults only pool also. The pool is a wind tunnel and good luck getting a spot! As it was a special occasion I ordered some things to the room for our arrival…it was wrong. Instead of crediting us after the stay they just took $10 off. These things are small but when we laid $1200 for one night you expect better. Staff also were not amazing. Room service was so so. Not worth the $55 per dish. Would definitely go to the Sheraton next time, as at least the pool is spacious and kids can be kids without splashing water on peoples belongings. Staff service at the pool bar was pretty bad too.
Stayed 1 night in Aug 2024

10/10 Excellent

Morgan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel, great (and super speedy) service. We ordered room service for our 9yo son and Alice who delivered it put so much care into setting it all up nicely for him, complete with flowers and after dinner mints. We were blown away. It was a very sweet and memorable moment!
Stayed 1 night in Aug 2024

10/10 Excellent

Juan Renato

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jameel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good service and facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It really is a 5 star hotel :)
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious Room with Great Ocean Views
Wonderful stay. The staff were superb from check-in to check out. We booked a 2br apartment in the Jewel Residences, ideal for a family of 4. The apartment was located on the 35th floor with incredible views of the beach when in the kitchen, lounge, dining area. The master bedroom, with its own balcony, faced west towards the hinterland, so it was nice for afternoon sun. The hotel is a ~15-20min walk from Surfers Paradise, but easy enough to get an Uber or jump on the tram, which is ~200m walk from the hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ellen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful building, beautiful rooms and surroundings and definitely has the potential to be a true 5 star luxury hotel. It has everything it needs to succeed just needs stricter management knowing what their staff are like and what level of hospitality they are providing. A few staff members let the rest of the team down
Stayed 1 night in Aug 2024

10/10 Excellent

Nathan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, stay here evry time we are in Qld, staf and facilities are amazing!
Stayed 3 nights in Aug 2024

10/10 Excellent

Woo il

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just loved this hotel. It was stunningly beautiful, clean, safe and relaxing. Great bar to meet friends, excellent food choices, comfortable room, loved the amenities. Cant wait to come back
Stayed 2 nights in Jul 2024

10/10 Excellent

Annabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Georgia

Stayed 2 nights in Jul 2024

10/10 Excellent

Enda

Stayed 4 nights in Jul 2024

10/10 Excellent

Aidan

Stayed 2 nights in Jul 2024

10/10 Excellent

Sophia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 3 nights in Jul 2024

10/10 Excellent

Lubna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing. This place is so gorgeous. The buildings, the interior designs, the look, the staff and service, the food etc. This was my first time and i will definitely be coming back. By far, the best place ive ever stayed at.
Stayed 3 nights in Jul 2024

4/10 Poor

Joanne

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We had a power problem. Every half hour our electricity would cut our. This caused the curtains to close and it became pitch black. We would need our phone torch to find the main switch and turn back on. We reported it three times although nothing was done. They kept saying to reposition our power card. Then they said we will get a power engineer to look into it. That never happened. It was like we were staying in a third world country that had power problems.
Stayed 2 nights in Jul 2024

8/10 Good

Jon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all very good, though some aspects could be improved (more than on chair on the balcony would be good, the TV in the main bedroom sitting on a stand on the floor was a bit 1990's and room only serviced ever second day) Minor things but when you are paying a premium price
Stayed 2 nights in Jul 2024

10/10 Excellent

chris

Stayed 4 nights in Jul 2024

10/10 Excellent

Muthna

Stayed 2 nights in Jul 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Muthna

Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Stayed 1 night in Jul 2024