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Aparthotel

Ruby Gold Coast by CLLIX

4.0 star property

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One Bedroom Apartment - Ocean View | Private kitchen | Full-size fridge, microwave, oven, stovetop
One Bedroom Apartment - Ocean View | Living area | Flat-screen TV
Lobby
Three Bedroom Apartment Ocean View | Premium bedding, in-room safe, laptop workspace, soundproofing
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Dryer
  • Pool
  • Washer
  • Barbecue grill
$230
includes taxes & fees
Oct 12 - Oct 13

Explore the area

View in a map
9 Norfolk Ave, Surfers Paradise, QLD, 4217
  • Place, Surfers Paradise Beach
    ‪5 min walk‬
  • Place, Cavill Avenue
    ‪10 min walk‬
  • Place, Sea World
    ‪5 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪27 min drive‬

Room options

View all photos for Two Bedroom Ocean View Apartment

Premium bedding, in-room safe, laptop workspace, soundproofing

Two Bedroom Ocean View Apartment

  • Sleeps 4

View all photos for One Bedroom Apartment

One Bedroom Apartment | Living area | Flat-screen TV

One Bedroom Apartment

  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

Premium bedding, in-room safe, laptop workspace, soundproofing

Two Bedroom Apartment

  • 958 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Three Bedrooms Apartment

Premium bedding, in-room safe, laptop workspace, soundproofing

Three Bedrooms Apartment

  • 1442 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for One Bedroom Apartment - Ocean View

Beach/ocean view

One Bedroom Apartment - Ocean View

  • 700 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Apartment - Ocean View

Beach/ocean view

Two Bedroom Apartment - Ocean View

  • 958 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Three Bedroom Apartment Ocean View

Three Bedroom Apartment Ocean View | Premium bedding, in-room safe, laptop workspace, soundproofing

Three Bedroom Apartment Ocean View

  • 1442 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for Three Bedroom Villa

Premium bedding, in-room safe, laptop workspace, soundproofing

Three Bedroom Villa

  • 2540 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for Three Bedroom Apartment

Premium bedding, in-room safe, laptop workspace, soundproofing

Three Bedroom Apartment

  • Sleeps 6

View all photos for Three-Bedroom Apartment With Ocean View

Premium bedding, in-room safe, laptop workspace, soundproofing

Three-Bedroom Apartment With Ocean View

  • Sleeps 6

View all photos for Two Bedroom Apartment

Premium bedding, in-room safe, laptop workspace, soundproofing

Two Bedroom Apartment

  • Sleeps 4

View all photos for One Bedroom Apartment

Premium bedding, in-room safe, laptop workspace, soundproofing

One Bedroom Apartment

  • Sleeps 2

View all photos for Three-Bedroom Villa

Premium bedding, in-room safe, laptop workspace, soundproofing

Three-Bedroom Villa

  • Sleeps 6

View all photos for One Bedroom Ocean View Apartment

Premium bedding, in-room safe, laptop workspace, soundproofing

One Bedroom Ocean View Apartment

  • Sleeps 2

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About this property

Ruby Gold Coast by CLLIX

4-star aparthotel in Surfers Paradise
Along with an outdoor pool, this smoke-free aparthotel has a fitness center and barbecue grills. Free WiFi in public areas and free self parking are also provided. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a dining area. Weekly housekeeping is available.
Ruby Gold Coast by CLLIX offers 98 accommodations with washers/dryers and safes. Rooms open to balconies. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
Ruby Gold Coast by CLLIX features an outdoor pool and a fitness center. Wireless Internet access is complimentary. This Gold Coast aparthotel also offers barbecue grills, pool umbrellas, and an elevator. Complimentary covered self parking is available on site, along with a car charging station.

Ruby Gold Coast by CLLIX is a smoke-free property.

Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • Outdoor pool
  • Pool gate
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free covered self parking on site

Family friendly

  • Pool gate

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Dining

  • Dining table

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: AUD 49 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Outdoor furniture

Laundry

  • Laundromat nearby
  • Washer/dryer

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (54 inch wide door)
  • Stair-free path to entrance
  • Smoking not allowed

Services and conveniences

  • Change of towels on request
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Safe

Location highlights

  • In an entertainment district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near the airport

Things to do

  • Bicycle parking
  • Bicycle storage
  • Gym
  • Casino nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 30 floors
  • 98 units
  • Bicycle parking
  • Bicycle storage
  • Built in 2018
  • Double-glazed windows
  • Electric car charging station
  • Housekeeping (on request)
  • Soundproofing
  • Towels (changed on request)
  • Traditional architecture
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Sunday - Thursday (8:00 AM - 6:00 PM) and Friday - Saturday (8:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 49 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 49 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ruby Collection Apartment Surfers Paradise
Ruby Collection Apartment
Ruby Collection Surfers Paradise
Ruby Collection

Reviews

Ruby Gold Coast by CLLIX Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 472 out of 821 reviews
Rating 8 - Good. 231 out of 821 reviews
Rating 6 - Okay. 70 out of 821 reviews
Rating 4 - Poor. 27 out of 821 reviews
Rating 2 - Terrible. 21 out of 821 reviews

Reviews

8/10 Good

Keita

Stayed 2 nights in Jun 2025

4/10 Poor

Danmar

Business traveler
Disliked: Cleanliness, room comfort
Worst CLLIX apartment I have stayed at. Others are good but this one was disappointing The bathroom has moulds you don't even want to stand on the tiles. I told the reception and all I was told was they're gonna send a cleaner which never came. I was told that the mould will always be there as if it's normal to have moulds. I was told All rooms have moulds so no point in moving me around One night I was also given a wrong key which didn't work on the lifts and my room. Late night security has to come and issue a new key Bad experience
Stayed 3 nights in Jun 2025

8/10 Good

Anne-Marie

Liked: Cleanliness, room comfort
Lovely clean accommodation close to tram stop, beaches, shops and restaurants. The only negative is waiting for a lift around the busy checkout time. After waiting 25 minutes the only way out was taking the lift up and then going to ground level. Only two of the three lifts were operating at the time.
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location only a 5 minute walk to the beach and Cavill avenue area. Also, the views of the ocean and river from the apartment were great. The apartment was also spacious.
Stayed 2 nights in May 2025

6/10 Okay

Chia-Yi

The room cleaning should be improved.and the floor
Stayed 3 nights in May 2025

8/10 Good

Tracy, Boondall

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location was great. Room was clean. Shower and sink in ensuite in room 1704 would not drain properly. Two minute shower only or bathroom would flood. Singles beds are not suitable for an adult they are about 80 cm wide.
Stayed 2 nights in May 2025

10/10 Excellent

Esta

Liked: Cleanliness, amenities, property conditions & facilities
Great apartment. Highly recommended.
Stayed 2 nights in May 2025

10/10 Excellent

Bradley

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Oscar

Traveled with partner
Disliked: Property conditions & facilities
The property was fairly nice, but the aircon kept making a very loud buzzing noise and wasn’t working that much, the shower drain would also fill up and would limit shower time, and there where scratches, marks and defects in a lot of the walls.
Stayed 3 nights in May 2025

8/10 Good

Elina

Liked: Cleanliness, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, room comfort

Great stay

Great stay in our apartment, everything of very good quality with a view of the main beach. Convenient location with surfers paradise a 10 minute walk away. Parking was a great addition to our stay. Definitely recommend.
Stayed 3 nights in Apr 2025

6/10 Okay

Lance

Traveled with family and small children
Liked: Cleanliness
This was my fourth stay at the Ruby. The room was not as decribed in the images. The kitchen was poorly equipped and the front door required maintainance to open close safely. It's a good locatiom and walkable to Surfers Paradise centre. My daughter likes the pool. The other facilities are unexceptional
Stayed 4 nights in Apr 2025

8/10 Good

Dimitra

Traveled with family
Disliked: Property conditions & facilities
It was ok for what we paid… stayed when it first opened a few years ago and it felt clean and fresh but now I feel like the property is not being well maintained.
Stayed 7 nights in Apr 2025

8/10 Good

Karen

Liked: Property conditions & facilities
Lovely apartment and close to beach and city locations.
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Overall it was a nice stay. The view was lovely. The hotel is walking distance from everything but the floor was dirty, it looked like it hadn't been vaccumed. The shower still had hair in it from previous guest. The dishwasher smelled really bad and still had food in it from previous guest. The body wash and hand wash was empty
Stayed 2 nights in Mar 2025

2/10 Terrible

Sini, Otara

Disliked: Cleanliness, property conditions & facilities
Room 1702 and 1704! The sliding door was really hard to open and close. It was heavy, same as the front door of the apartment. The air conditioning was hot the whole time so we had to open the windows and even that still made little to no difference. The sink in the bathroom was clogged so Everytime we turned the tap on, it filled the sink really quickly. It needs to be unclogged! For the money I paid, I was not satisfied!
Stayed 2 nights in Mar 2025

10/10 Excellent

Marija

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Cassie

Traveled with family
Liked: Room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kyoungsun

Liked: Cleanliness, property conditions & facilities
Location and clean
Stayed 2 nights in Feb 2025

6/10 Okay

YIANNI

Disliked: Cleanliness

Disappointed stay

We were there to celebrate our duo Birthdays and were given a room with a view of shipping containers ! On the 5th floor as opposed to previous stays there put on the 18th floor with a fantastic view Also went to take a shower and the drain was blocked in the shower so the water overflowed into the whole bathroom! I got a screwdriver and lifted the drain cover which was absolutely full of hair and shower tiles were dirty including mould Was not impressed Had gone down hill not . Told staff members at reception they recorded it but nothing done about it Not sure I would go back !
Stayed 2 nights in Mar 2025

8/10 Good

sharon, Adelaide

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
There is no room service. There is no mini bar in the apartment. Serviced weekly. The cafe/bar is permanently closed. The is a coffee kiosk at reception. We loved the views from the 20th floor. Nice comfortable beds. Air-conditioning was effective. Spacious and modern. The pool is on the small side for a building with so many gusets.The tram stop is just around the corner. 15 minute walk to restaurants on Cavill Ave.
Stayed 4 nights in Feb 2025

10/10 Excellent

Heather

Liked: Cleanliness
The place was nice and the staff we’re lovely and very helpful
Stayed 7 nights in Jan 2025

2/10 Terrible

Arthur

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Don’t stay here
Stayed 5 nights in Jan 2025

10/10 Excellent

Jason

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our team enjoyed their stay across 5 different rooms. We'll be back!
Stayed 4 nights in Nov 2024