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The Star Grand at The Star Gold Coast

5.0 star property

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Photo gallery for The Star Grand at The Star Gold Coast

Outdoor pool, open 6 AM to 9 PM, pool umbrellas, sun loungers
Club Suite | Premium bedding, pillowtop beds, in-room safe, desk
Reception
Exterior detail
8 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast available
  • Parking available
  • Pool
  • Room service

Explore the area

Map
8 Casino Drive, Broadbeach, QLD, 4218
  • Gold Coast Convention and Exhibition Centre
    ‪7 min walk‬
  • Dracula's Cabaret
    ‪7 min walk‬
  • The Star Gold Coast
    ‪7 min walk‬
  • Surfers Paradise, QLD (SFP)
    ‪10 min drive‬

Room options

View all photos for Superior Deluxe Twin Room

Superior Deluxe Twin Room | Premium bedding, pillowtop beds, in-room safe, desk

Superior Deluxe Twin Room

  • 344 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Deluxe King Room

Superior Deluxe King Room | Premium bedding, pillowtop beds, in-room safe, desk

Superior Deluxe King Room

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite

Club Suite | Premium bedding, pillowtop beds, in-room safe, desk

Club Suite

  • 872 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Balcony Deluxe Twin Room

Corner Balcony Deluxe Twin Room | View from room

Corner Balcony Deluxe Twin Room

  • 344 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Room

Executive King Room | Premium bedding, pillowtop beds, in-room safe, desk

Executive King Room

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Balcony Deluxe King Room

Corner Balcony Deluxe King Room | View from room

Corner Balcony Deluxe King Room

  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for King Terrace Suite

King Terrace Suite | Premium bedding, pillowtop beds, in-room safe, desk

King Terrace Suite

  • 861 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, pillowtop beds, in-room safe, desk

Executive Twin Room

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Ocean Terrace Suite

Ocean Terrace Suite | Premium bedding, pillowtop beds, in-room safe, desk

Ocean Terrace Suite

  • 1216 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Dorsett Gold Coast

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (1539)
The price is $134
per night
$148 total
includes taxes & fees
Mar 18 - Mar 19
Dorsett Gold Coast

About this property

The Star Grand at The Star Gold Coast

5-star Gold Coast hotel, connected to the convention center in Broadbeach
8 restaurants, an outdoor pool, and 6 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
The Star Grand at The Star Gold Coast offers 592 accommodations with espresso makers and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium satellite channels and pay movies.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Gold Coast hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Star Grand at The Star Gold Coast features 2 hot tubs, an outdoor pool, and a fitness center. Dining is available at one of the hotel's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 6 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. Event facilities measuring 17513 square feet (1627 square meters) include a conference center. This luxury hotel also offers a terrace, a vending machine, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Star Grand at The Star Gold Coast is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Cucina Vivo - Overlooking the pool, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Kiyomi - Overlooking the pool, this fine-dining restaurant specializes in Korean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Garden Kitchen & Bar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Nineteen at The Star - Overlooking the ocean, this fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Imperial at The Star - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Irish, Italian, Japanese, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (AUD 20 per night)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 39.90 for adults and AUD 19.90 for children
  • 6 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cucina Vivo
  • Garden Kitchen & Bar
  • Imperial at The Star
  • Kiyomi
  • Nineteen at The Star

Things to do

  • 2 spa tubs
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (17,513 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 39.90 for adults and AUD 19.90 for children
  • Self parking fee: AUD 20 per night
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 9 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Gold Coast Jupiters
Gold Coast Jupiters Hotel
Jupiters Casino Gold Coast
Jupiters Casino Gold Coast Broadbeach
Jupiters Casino Hotel Gold Coast
Jupiters Gold Coast
Jupiters Hotel
Jupiters Hotel & Casino Gold Coast
Jupiters Hotel & Casino Gold Coast Broadbeach
Jupiters Hotel Gold Coast
Broadbeach Conrad
Conrad Broadbeach
Conrad Hotel Jupiters
Jupiters Hotel Casino Gold Coast Broadbeach
Jupiters Hotel And Casino Gold Coast
Star Gold Coast Broadbeach
Star Grand Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel
The Star Grand at The Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel Broadbeach

The Star Grand at The Star Gold Coast Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 544 out of 1007 reviews
Rating 8 - Good. 228 out of 1007 reviews
Rating 6 - Okay. 126 out of 1007 reviews
Rating 4 - Poor. 68 out of 1007 reviews
Rating 2 - Terrible. 41 out of 1007 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Liked: Property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Sophia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room. It was so clean and looked lovely. The bed was comfy and the air conditioning helped us feel more comfortable in the humid climate. The parking was very full when we arrived and it took almost an hour to leave the carpark on checkout. The amount of options for dining was a reason I booked at we have dietary requirements. We had a negative experience at one of the restaurants but the rest of the staff did their best to remedy the situation. After waiting an hour and a half we decided to leave without dinner. The pool was great and I loved the view down to the Casino and restaurants looking down from the hallway to the room. It created a great atmosphere and aesthetic to our stay. We loved the decor and the Christmas decorations made it all the more beautiful. Besides the parking and the restaurant experience, our stay was great 😊
Stayed 1 night in Nov 2024

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 2 nights in Nov 2024

10/10 Excellent

Jo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great weekend stay with lots of dining options and things to do in and around the hotel so you hardly / rarely even have to leave if you don’t want too.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ellie

Stayed 1 night in Nov 2024

10/10 Excellent

Tamara

Traveled with partner
Liked: Staff & service, property conditions & facilities
Absolutely a beautiful place to stay ❤️ we will be making a trip to stay every year ! A new tradition ❤️Michael Prescott thank you very much ! Really appreciated what you did for us ! Thank you again
Stayed 2 nights in Nov 2024

10/10 Excellent

Dino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the room & complex and what was on offer. Stayed before & will do again in the future. Staff were very friendly & helpful.
Stayed 3 nights in Nov 2024

8/10 Good

Guy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location to good restaurants and comfortable hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Fiona

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Naomy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent . I would love to always spend my vacay at the Star. Its really a Star ♥️♥️
Stayed 2 nights in Nov 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jere

Liked: Cleanliness, staff & service, property conditions & facilities
Exquisite
Stayed 1 night in Nov 2024

2/10 Terrible

josh

Traveled with group
Double charged for my room. Waited 40 minutes to check out, gave up in the end.
Stayed 2 nights in Nov 2024

6/10 Okay

Rhiannon

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
It’s missing the Gold of Gold Coast.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking is an absolute nightmare
Stayed 1 night in Nov 2024

10/10 Excellent

Tamara

Stayed 2 nights in Nov 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and everything was accessible
Stayed 1 night in Nov 2024

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No one at reception desk when we wanted to check out despite ringing bell several times.
Stayed 1 night in Nov 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Paige

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Nov 2024

10/10 Excellent

Katherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pools
Stayed 1 night in Oct 2024