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Tropicana Motel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tropicana Motel

Beach nearby
Beach nearby
Shopping mall
Triple Room | Iron/ironing board, free WiFi, bed sheets
BBQ/picnic area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Air conditioning
  • Free WiFi

Explore the area

Map
2595 Gold Coast Highway, Mermaid Beach, QLD, 4218
  • Pacific Fair Shopping Centre
    4 min walk
  • Kurrawa Beach
    7 min walk
  • Dracula's Cabaret
    8 min walk
  • Surfers Paradise, QLD (SFP)
    6 min drive

Room options

View all photos for Queen Motel Suite

Queen Motel Suite | Iron/ironing board, free WiFi, bed sheets

Queen Motel Suite

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for House

House | Living area | 40-inch LED TV with digital channels

House

  • 1722 sq ft
  • Sleeps 6
  • 3 King Beds

View all photos for Room, 1 Bedroom

Room, 1 Bedroom | Iron/ironing board, free WiFi, bed sheets

Room, 1 Bedroom

  • 570 sq ft
  • Sleeps 6
  • 2 Twin Beds and 2 Queen Beds

View all photos for Triple Room

Triple Room | Iron/ironing board, free WiFi, bed sheets

Triple Room

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Loft

Loft | Living area | 40-inch LED TV with digital channels

Loft

  • 1507 sq ft
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Double

Family Double | Iron/ironing board, free WiFi, bed sheets

Family Double

  • 517 sq ft
  • Sleeps 7
  • 3 Queen Beds and 1 Twin Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Queen Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

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The price is $132
per night
$145 total
includes taxes & fees
Jan 16 - Jan 17
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About this property

Tropicana Motel

3.5-star motel in Mermaid Beach
An outdoor pool, a snack bar/deli, and express check-out are available at this motel. WiFi in public areas is free. Housekeeping is available once per stay.
Tropicana Motel offers 17 air-conditioned accommodations with hair dryers and irons/ironing boards. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Gold Coast motel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 40-inch LED televisions come with digital channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the motel include an outdoor pool.
The motel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This Gold Coast motel also offers an outdoor pool and express check-out.

Tropicana Motel has designated areas for smoking.

Languages

Chinese (Cantonese), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Outdoors

  • Outdoor furniture

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 7:00 PM to 7:00 AM
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 150 per accommodation, per stay

We have included all charges provided to us by the property.

This property's breakage deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 98 612 823 515

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 5:00 PM
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Alcohol is not served at this property

Property is also known as

Tropicana Motel Mermaid Beach
Tropicana Mermaid Beach
Tropicana Motel Motel
Tropicana Motel Mermaid Beach
Tropicana Motel Motel Mermaid Beach

Tropicana Motel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 296 out of 658 reviews" "
Rating 8 - Good. 240 out of 658 reviews" "
Rating 6 - Okay. 68 out of 658 reviews" "
Rating 4 - Poor. 23 out of 658 reviews" "
Rating 2 - Terrible. 31 out of 658 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Iris

Disliked: Amenities, property conditions & facilities
I didn't like all the rust on fridge door and bathroom chrome on wash basin, and no shelf space in bathroom also the fan was noisy. The air conditioner needed cleaning.
Stayed 11 nights in Sep 2024

8/10 Good

Kelly

Stayed 1 night in Sep 2024

2/10 Terrible

Charlotte

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here. Layers of filth and dust on every surface. Coffee stains which simply needed a wipe up were present on the bedside tables which means they don’t clean between guests. It was disgusting.
Stayed 1 night in Sep 2024

10/10 Excellent

Tod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again!
Stayed 1 night in Sep 2024

6/10 Okay

Krystina

Traveled with family
Disliked: Cleanliness, staff & service
Was ok for the price. Blinds dusty, moved the side table and there was dust/dirt and an old sock under. Hair and dirt in corner of bathroom & mold in shower needs cleaning. The beds were good with lots of pillows. Good to have a microwave, kettle, toaster and fridge with a big bench. Good location, short walk to tram and restaurants. Lots of roadworks out front and up the street. This is a good spot if you are going out and need a place to sleep no frills.
Stayed 2 nights in Sep 2024

6/10 Okay

Tammy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Lots of council work and development going on, council road work at front door went on all night. Building was old and needed a refurbishment. Inside was clean and tidy. Couldn’t connect to their wifi. Other patrons were friendly. Bit overpriced IMO
Stayed 1 night in Sep 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service
It was fine for the price and close to the beach and other attractions. It was just a very windy night when we were there, and the door and windows rattled all night.
Stayed 1 night in Sep 2024

2/10 Terrible

Jenny

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cons: construction next door, won't be able to sleep at night, the whole buidling shaked and continued for hours. Room itself is very dirty, spiderweb, rusty and dirty bed and towels. Pros: If you don't mind the noise and the dirtiness, it is very close to Pacific Fair, maybe 7 to 10 mins walk.
Stayed 4 nights in Sep 2024

4/10 Poor

Amy

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Above
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

6/10 Okay

Ester

Stayed 1 night in Sep 2024

2/10 Terrible

Daniel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I had pre-booked and prepaid weeks before and confirmed by phone that I would be arriving a bit later due to a delayed flight. I was assured everything was ok. Upon arrival, after about 40 minutes of stumbling through their computer system and making phone calls, the staff member informed me that their "system had made an error" and my room was no longer available and they had no rooms. So at 11pm I was forced to frantically find another place or sleep on the street. The staff member was apologetic at least.
Stayed 1 night in Sep 2024

10/10 Excellent

Wojciech

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and modern. Bathroom was clean and updated. AC worked, fridge worked. Good for the price.
Stayed 1 night in Sep 2024

8/10 Good

Amit

Stayed 1 night in Aug 2024

4/10 Poor

Rachel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t enjoy our stay the fridge smelt like off prawns every time you opened it. The wardrobe has cracks and hole on the door and the floor. When I brought it down to the managers attention she said sorry, no offer to change room or discount the stay. No mention prior to arrival of the 24/7 road works and construction happening in front of the motel or next door.
Stayed 1 night in Sep 2024

10/10 Excellent

Sandy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Dracula's,pacific fair shopping centre,gold coast casino and broadbeach cafes all within easy walking distances,light rail station close by .Motel room very clean and everthing required for a great stay,staff member ver friendly, the only downside is old furniture and rubbish left out along front of the motel,also bit round about way to get into motel because of light rail works being done on goldcoast highway which cant be helped.All up older style motel but a nice place to stay ,nil roaside noise heard at all thanks for the great stay,would not hesitate to stay again.
Stayed 2 nights in Aug 2024

6/10 Okay

Russell

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
TV Didn't work. So much construction going on around the area at night it was hard to get to sleep.
Stayed 1 night in Aug 2024

2/10 Terrible

Liz

Stayed 5 nights in Aug 2024

6/10 Okay

Sobala

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very noisy at night unable to sleep. Dusty as well
Stayed 1 night in Aug 2024

6/10 Okay

peter

You have to try and find the back way into the property as roadworks have closed of the front entrance. Also there are roadworks all night. I would not have booked if I knew this information
Stayed 1 night in Aug 2024

8/10 Good

Lorraine

Liked: Cleanliness, staff & service
Nearby building construction noise. Nothing the Motel could do about that. Earplugs were provided. No noise in the evening.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jayden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Tilak

Liked: Cleanliness
Disliked: Property conditions & facilities
The window was broken and the refrigerator was rusted
Stayed 2 nights in Jul 2024

10/10 Excellent

Leanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and close to the tram and shops, would stay again. Only downfall, they sent messages about paying deposit by a certain time, but woulda’t answer the phone even after trying for 3hrs
Stayed 3 nights in Jul 2024

6/10 Okay

Leanne

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed on top storey. Stairs felt unsafe. Ripped carpet a safety hazard in room. Office closed a lot and staff difficult to understand. Construction nearby not the motel's fault.
Stayed 2 nights in Jul 2024