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Tropicana Motel

3.5 star property

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Photo gallery for Tropicana Motel

Beach nearby
Triple Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Shopping mall
Loft | Private kitchen | Fridge, microwave, toaster, cookware/dishes/utensils
BBQ/picnic area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Air conditioning
  • Free WiFi

Explore the area

Map
2595 Gold Coast Highway, Mermaid Beach, QLD, 4218
  • Pacific Fair Shopping Centre
    ‪3 min walk‬
  • The Star Gold Coast
    ‪12 min walk‬
  • Gold Coast Convention and Exhibition Centre
    ‪14 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪20 min drive‬

Room options

View all photos for Queen Motel Suite

Queen Motel Suite | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Motel Suite

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for House

House | Living area | 40-inch LED TV with digital channels

House

  • 1722 sq ft
  • Sleeps 6
  • 3 King Beds

View all photos for Room, 1 Bedroom

Room, 1 Bedroom | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Room, 1 Bedroom

  • 570 sq ft
  • Sleeps 6
  • 2 Twin Beds and 2 Queen Beds

View all photos for Triple Room

Triple Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Triple Room

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Loft

Loft | Living area | 40-inch LED TV with digital channels

Loft

  • 1507 sq ft
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Double

Family Double | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Double

  • 517 sq ft
  • Sleeps 7
  • 3 Queen Beds and 1 Twin Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Queen Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tropicana Motel

3.5-star motel in Mermaid Beach
An outdoor pool, a snack bar/deli, and express check-out are available at this motel. WiFi in public areas is free. Housekeeping is available once per stay.
Tropicana Motel offers 17 air-conditioned accommodations with hair dryers and irons/ironing boards. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Gold Coast motel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 40-inch LED televisions come with digital channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the motel include an outdoor pool.
The motel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This Gold Coast motel also offers an outdoor pool and express check-out.

Tropicana Motel has designated areas for smoking.

Languages

Chinese (Cantonese), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Outdoors

  • Outdoor furniture

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 7:00 PM to 7:00 AM
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 150 per accommodation, per stay

We have included all charges provided to us by the property.

This property's breakage deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 98 612 823 515

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 5:00 PM
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Alcohol is not served at this property

Property is also known as

Tropicana Motel Mermaid Beach
Tropicana Mermaid Beach
Tropicana Motel Motel
Tropicana Motel Mermaid Beach
Tropicana Motel Motel Mermaid Beach

Tropicana Motel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 312 out of 706 reviews
Rating 8 - Good. 255 out of 706 reviews
Rating 6 - Okay. 77 out of 706 reviews
Rating 4 - Poor. 25 out of 706 reviews
Rating 2 - Terrible. 37 out of 706 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Rod

Disliked: Staff & service, property conditions & facilities
A basic motel that has some maintenance requirements. The cleanly off the room and the property generally needed improvements. There was a domestic in the room next door at 5am and nothing was done to deal with this incident by any staff nor did QPS attend.
Stayed 3 nights in Mar 2025

4/10 Poor

Hannah

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff member I saw was lovely, friendly, and polite. But the room looked nothing like the photos on the website, and I'm not sure if all the glowing reviews were in a different much better room, but the one I had was smelly, and dirty, the door rattled wildly, the bathroom window had a screen area that was broken, there were spider webs, and a grubby mark on the wall where the pillows touched it, inside the cupboards smelt, the fridge smelt, the carpet was stained. It's a place to sleep if that's all you need, but it is not a good place to book for a holiday.
Stayed 3 nights in Mar 2025

8/10 Good

Karena

Liked: Cleanliness, staff & service, amenities
It was quite hard to get into due to roadworks. It was quite noisy, car park space are very small
Stayed 1 night in Mar 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Was all good, would definitely stay again
Stayed 1 night in Feb 2025

10/10 Excellent

Desli

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Jacob

Traveled with partner
After a three night stay , The mattress in room 10 on the first night , I could feel the springs and there was no internet or cable tv plus the room smelled strange on arrival ,I thought there was a turd left in the toilet. room 3 & room 4 were better , better bed better smell too . Over all it wasn’t an unpleasant stay it was pleasant apart from room 10.
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Comfortable, Great location

Our room was clean and had good amenities for a stay (fridge, microwave, kettle, toaster, plates, cutlery). The pool was very clean. The service at check-in and checkout and during the stay was great. Located in a nice area with lovely beach, lots of dining options, 2 shopping centres nearby and the tram stop.
Stayed 4 nights in Feb 2025

10/10 Excellent

Priscilla

Stayed 2 nights in Feb 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Well appointed inside the unit bed was very comfortable
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Spot

Great little spot a couple of streets from beach, across the road from casino and pacific fair. Fairly quiet. However some construction on the street, I was pleased to see they offered ear plugs. Stayed for business aircon was great and staff were absolutely lovely thanks Naomi.
Stayed 3 nights in Jan 2025

6/10 Okay

Chloe

Traveled with family
Cost friendly compare to other accommodations, but only 12 parking spots for entire motel. Also need to improve on pest control, found so many cockroaches in the room, but have to say for the price it’s acceptable.
Stayed 1 night in Jan 2025

10/10 Excellent

Shay

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice quiet area not far from the beach
Stayed 2 nights in Jan 2025

6/10 Okay

Tony

Traveled with partner
Liked: Cleanliness, staff & service
Was a bit old, and large construction site next door. But very clean and great location
Stayed 1 night in Jan 2025

2/10 Terrible

Stu

Disliked: Cleanliness, staff & service, property conditions & facilities
Location was the only Thing going for it bar Price per Night.Having to Paying A $100 Bond,I would Rather use that to get a Nice Place.It Smelt Funny and Was a Terrible place to stay.Save your Time and Get something Nicer.
Stayed 1 night in Jan 2025

10/10 Excellent

Deanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tarek

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Room was clean and packed with required amenities
Stayed 1 night in Jan 2025

8/10 Good

Cyzck

Liked: Cleanliness
Love it
Stayed 4 nights in Jan 2025

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Property conditions & facilities
Sink was backed up and carpet unvacumed. Rundiwn and construction everywhere, but staff were nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Alana

Business traveler
Liked: Cleanliness, staff & service
Older style motel and room but very clean, affordable, conveniently located at Mermaid Beach/Broadbeach and service from reception was excellent. Would stay here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Jan 2025

6/10 Okay

Dudley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Taylor

Stayed 1 night in Jan 2025

2/10 Terrible

Katherine

Stayed 1 night in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was good,excellent value for money
Stayed 2 nights in Jan 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025