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Tropicana Motel

3.5 star property

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Photo gallery for Tropicana Motel

Beach nearby
BBQ/picnic area
Triple Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Exterior
Shopping mall

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Air conditioning
  • Free WiFi
$95
includes taxes & fees
Nov 3 - Nov 4

Explore the area

View in a map
2595 Gold Coast Highway, Mermaid Beach, QLD, 4218
  • Place, Pacific Fair Shopping Centre
    ‪3 min walk‬
  • Place, The Star Gold Coast
    ‪12 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪14 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪20 min drive‬

Room options

View all photos for Queen Motel Suite

Queen Motel Suite | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Motel Suite

7.6 out of 10
Good
(31 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double

Family Double | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Double

8.0 out of 10
Very good
(2 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 7
  • 3 Queen Beds and 1 Twin Bed

View all photos for Triple Room

Triple Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Triple Room

7.2 out of 10
Good
(13 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Queen Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Queen Room

  • Sleeps 2

View all photos for Triple Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Triple Room

  • Sleeps 3

View all photos for Family Suite

1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Suite

  • Sleeps 7

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Queen Beds

7.6 out of 10
Good
(15 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Bedroom

Room, 1 Bedroom | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Room, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds and 2 Queen Beds

View all photos for Superior Queen Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Superior Queen Room

  • Sleeps 4

View all photos for Family Queen Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Queen Room

  • Sleeps 6

View all photos for House

House | Living area | 40-inch LED TV with digital channels

House

  • 1722 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Loft

Loft | Living area | 40-inch LED TV with digital channels

Loft

10.0 out of 10
Exceptional
(1 review)
  • 1507 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for House

1 bedroom, iron/ironing board, free WiFi, bed sheets

House

  • Sleeps 6

View all photos for Family Apartment

1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Apartment

  • Sleeps 8

One-Bedroom Room

  • Sleeps 6

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About this property

Tropicana Motel

3.5-star motel in Mermaid Beach
An outdoor pool, a snack bar/deli, and express check-out are available at this motel. WiFi in public areas is free. Housekeeping is available once per stay.
Tropicana Motel offers 17 air-conditioned accommodations with hair dryers and irons/ironing boards. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Gold Coast motel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 40-inch LED televisions come with digital channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the motel include an outdoor pool.
The motel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This Gold Coast motel also offers an outdoor pool and express check-out.

Tropicana Motel has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Outdoors

  • Outdoor furniture

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 7:00 PM to 7:00 AM
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 150 per accommodation, per stay

We have included all charges provided to us by the property.

This property's breakage deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 98 612 823 515

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 5:00 PM
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Alcohol is not served at this property

Property is also known as

Tropicana Motel Mermaid Beach
Tropicana Mermaid Beach
Tropicana Motel Motel
Tropicana Motel Mermaid Beach
Tropicana Motel Motel Mermaid Beach

Tropicana Motel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 321 out of 759 reviews
Rating 8 - Good. 279 out of 759 reviews
Rating 6 - Okay. 86 out of 759 reviews
Rating 4 - Poor. 29 out of 759 reviews
Rating 2 - Terrible. 44 out of 759 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Malcolm

Liked: Cleanliness, staff & service, amenities
Although the room has been updated there is more that could be done. The lighting in the room is poor. The door locks are old and did not feel secure enough.
Stayed 2 nights in Jul 2025

6/10 Okay

Dave, Mooloolaba

Liked: Staff & service
Disliked: Cleanliness
The st
Stayed 1 night in Jul 2025

6/10 Okay

Corinne

Traveled with family

No thrills but fantastic location and price

The location is great being a block away from Pacific Fair Shopping Centre and 2 blocks to the beach. The motel is old but kept clean. Parking was limited and the stairs were slippery in the rain The kettle was too big to be filled from the sink and had to be done in the shower. The crockery and cuttlery could only be rinsed as no detergent was provided. No house keeping during our 3 day stay either. No face washers and no where to hang wet towels. Overall Average but the price and location was great
Stayed 3 nights in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

4/10 Poor

Christopher

Disliked: Cleanliness
Poor
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For the price payed it was very good! The guy from the reception was very helpful.
Stayed 1 night in Jul 2025

4/10 Poor

Jana

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Room was badly cleaned, had remanence from previous guest such as shower scrub tags and some mystery gunk on the counter. Walls where also very thin and the window shutters to the outside don’t fully close (people could peel through if the light inside was on)
Stayed 1 night in Jul 2025

2/10 Terrible

Michael

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
The Smell 👎
Stayed 2 nights in Jul 2025

6/10 Okay

Matthew, Clarence Town

Liked: Cleanliness
Disliked: Property conditions & facilities
Rood door was half hanging off was a bit worried about that but otherwise was ok
Stayed 2 nights in Jul 2025

2/10 Terrible

Jason

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very noisy motel. Roadworks all around until late at night. And construction across the road begins at 6am. Door had damage that looks like it was broken into numerous times. Wouldn’t leave valuables in the room. Should note there is access via stairs only. No lifts or accessibility. Parking is tight, but present.
Stayed 1 night in Jul 2025

10/10 Excellent

Kylie

Stayed 1 night in Jul 2025

8/10 Good

Keren

Traveled with family
Liked: Cleanliness
Appreciated having lots of bowls, plates, cups and cutlery, as well as brush and tea towel to wash them. A small bottle of dishwashing liquid would have been helpful, but we managed by using a bar of soap. Parking is limited, but the same people manage Tropicana and Browns next door, and there is extra parking at the back of the Browns property.
Stayed 2 nights in Jun 2025

8/10 Good

Peter

Stayed 5 nights in Jun 2025

8/10 Good

Peter

Stayed 4 nights in Jun 2025

8/10 Good

Ezra

Liked: Cleanliness
Disliked: Amenities
Good for the price , wouldn't want to pay to much more but convenient
Stayed 1 night in Jun 2025

8/10 Good

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Motel style accommodation, easy access parking. Clean room, had everything we needed for overnight stay. Close to Broadbeach Westfields. Friendly staff.
Stayed 1 night in Jun 2025

6/10 Okay

Derek

Poor
Stayed 2 nights in Jun 2025

8/10 Good

Andrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very strict check-in time and no blackout curtain!

Room service is only provided once while u stay for a week. Room for 3 people is very small without any chair and small bathroom as well but fortunately i was a solo traveller. There is no blackout curtain and imprecision door so beware of very very shining sunlight come into the room, my idea is covering the window with blanket. Before my arrival has emailed sent and back for early check-in and after all it seemed very strictly 2pm check-in time, it happened as well in my last year check-in, it is very hard situation when u had a overnight flight from Perth and arriving early morning and there is nothing to seat there in the very very small lobby without any seating. 1 hour late check out is $20. There is tram extended rail construction to the airport but it is now better than last year i stayed as working all night long, however sound is busy started early morning.
Stayed 7 nights in Jun 2025

8/10 Good

Kim, Boondall

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, good location for overnight stay while travelling for work, easy walk to light rail, buses and major shopping centre
Stayed 1 night in Jun 2025

10/10 Excellent

Krisandra

Traveled with family and small children
Liked: Cleanliness, amenities
Good.
Stayed 1 night in Jun 2025

2/10 Terrible

Rebecca

Disliked: Cleanliness
Stayed 3 nights in Jun 2025

8/10 Good

james

Traveled with partner
Liked: Cleanliness
Good cheap stop in between medical appointments for the week. Lots of construction which can get loud very early but being further in the corner wasn’t as loud like the cars/bikes screaming up the road. Some very strict rules to follow but its easy if your only staying mostly at nights. A negative is the bright lights that light up outside the top rooms which i feel is for safety but leaving our room fully lit up and harder to sleep which was needed after surgery. The room itself had few minor issues like a leaking shower head, basically no cutlery with only 1 fork to share with 2 people and dangerous clothesline in the shower which couldn’t support the weight of anything and become slip hazard if left wound out. overall will return even with these Minor issues.
Stayed 5 nights in Jun 2025

2/10 Terrible

Kaylee

Business traveler
Questionable ethics. Asked me to email them copies of licence and credit card for a late check- in after I had paid for the room. This request was from a mobile phone number not listed as a business number on the website. When I denied this, they refused to refund my stay. It wasn’t until after 9pm on the check-in date that they texted me with an alternative late check-in option (I had already found alternative accommodation) and used this as an excuse not to refund.
Stayed 3 nights in May 2025

6/10 Okay

Leanne

Stayed 1 night in Jun 2025

6/10 Okay

Carol

Traveled with family
I was surprised that the room was a lot quieter than expected.
Stayed 1 night in Jun 2025