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manque de réception a l'arrivé

The property has many amenities for long term residents also making it convent for doing laundry and having pastime activities at night. The area is right off the 8 and 9 streetcar lines making it convent to get to the city center. The only pitfall was the confusing check-in process and mergers of staff being very hard to contact. Otherwise, good value for money.

The beds was horrible, we changed hotel

Excellent hotel. Great location: quiet yet close to old town and transport links. Spotlessly clean. Super breakfast. Excellent staff. Highly recommend.

If I could give it 0 stars I would. First of all the hotel is not in the best location, second of all I wanted an early check in and the staff said “okay give me 20min and I never got the early check in. They actually didn’t even let me check in at the regular time which is 1500 I still had to wait about another half hour so I waited there about an hour and a half. Then when I finally go in to the room I had asked for one big bed but instead I get 2 small beds. I work night shift so at this point I was so tired I didn’t care I fell asleep. Then later at around midnight I hear someone putting in the code to my room and someone walks in on me while I’m laying naked in bed. Apparently the staff gave someone my room key code while I was asleep and walks in on me. Luckily I was awake already or else he could have taken advantage of anything in the room including my wallet. Horrible experience I will never be coming back and I hope you don’t book here.

Excellent service all round