2/10 Terrible
ilana
Traveled with partner
Mar 13, 2025
Disliked: Cleanliness, property conditions & facilities
Came in late and very tired. Staff (Christina) was very pleasant and helpful but the rooms were terrible. First room had a very loud ticking sound coming from the fridge. Could not reach plug to try to turn it off. Was offered a different room. Smelled of smoke especially in the bathroom. Barry offered us the adjoining room as well. Good he did because adjoining room was worse. The toilet lever was completely broken and so toilet would not flush. The top lock of the door would not lock so we put our luggage against the door. Had to use the smoke smelling bathroom in the other room during the night. Totally unacceptable. Will never stay at a Comfort Inn again. Cleanliness left a lot to be desired as well. Everyone I know will hear my story. May even put it on Facebook. Changing rooms 3 times in a late evening and each one worse than the one before. Exhausting
ilana
Stayed 1 night in Mar 2025