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Book this hotel if you don't want comfort. Book this hotel if you enjoy overpaying. Book this hotel if having your expectations met sounds overrated. We arrived after a full day of travel, hoping for a cool, clean room to recover in. Instead, no air conditioning — just a fan, which management offered as the "solution." Whether the AC is broken or simply not provided isn't clear, but either way, in the middle of summer, that's a problem they didn't seem in a rush to fix. The room itself had a tired, worn look — not dirty exactly, but not what we'd call clean either. A little elbow grease and some basic upkeep would go a long way here. For the price we paid, we expected a lot more. If you're looking for comfort, cleanliness, or value, keep looking.

SANA Berlin is an absolutely wonderful hotel. The rooms are beautiful, modern, and spotless, and the staff are exceptionally friendly and hospitable. I would definitely stay here again the next time I visit Berlin.

Great location. Room big, beds comfy. Totally recommand

A delightful little place with a german flare. Rooms are not very big, but they're adequate and they get the job done. The area that it's in is quite active and it was a delight!

I especially want to highlight the care and dedication of the staff—one night after walking all over Berlin during a heatwave my daughter managed to lock herself out of our room and we were so exhausted we didn’t hear her knocking. The staff found her wandering in her pjs, gave her a popsicle to calm her down and got her back to our room safely, and we didn’t even know it had happened until the next morning. The hotel itself is beautiful, and in a lovely quiet area surrounded by beautiful green parks while still being in the heart of Berlin. We were there for a family vacation and being able to slip into the back door of the zoo was magical.

The room was very clean and comfortable. Nice quaint spot in the country. The food was great! Only complaint was that it could use a coffee machine in the room as we had to leave early before the breakfast. The cleaning woman in the restaurant made us 2 coffees to go. That was very nice.