Hotel Phoenix

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Phoenix

Exterior
Outdoor pool
Exterior
Twin Share Room | In-room safe, iron/ironing board, rollaway beds
View from room

Reviews

3.6 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Restaurant

Explore the area

Map
Airport Road 121, Goroka
  • Raun Raun Theatre
    20 min walk
  • Mount Gahavisuka Provincial Park
    4 min drive
  • Mt Kis Lookout
    4 min drive
  • Goroka (GKA)
    5 min walk

Room options

Twin Share Room

  • Sleeps 2
  • 2 Twin Beds

Premier Room

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

Suite With Kitchen

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hotel Phoenix

3-star Goroka hotel with restaurant
An outdoor pool, a restaurant, and a business center are available at this hotel. Free cooked-to-order breakfast and free self parking are also provided. Additionally, a 24-hour front desk, gift shops/newsstands, and a porter/bellhop are onsite.
Hotel Phoenix offers 29 accommodations with safes and irons/ironing boards. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A complimentary breakfast is offered each morning. This 3-star property offers access to a business center and meeting rooms. This Goroka hotel also offers an outdoor pool, gift shops/newsstands, and a porter. Onsite self parking is complimentary.
A complimentary cooked-to-order breakfast is served each morning between 6:30 AM and 9:30 AM.
Steak House - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Parking and transportation

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • Steak House

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

More

  • 2 floors

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Iron/ironing board
  • Portable fan
  • Safe

Policies

Check-in

Check-in time starts at 10 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PGK 50.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PGK 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: PGK 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hotel Phoenix Goroka
Phoenix Goroka
Hotel Phoenix Hotel
Hotel Phoenix Goroka
Hotel Phoenix Hotel Goroka

Hotel Phoenix Reviews

Reviews

3.6
Rating 10 - Excellent. 0 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 1 out of 4 reviews" "
Rating 2 - Terrible. 2 out of 4 reviews" "

4.6/10

Cleanliness

4.6/10

Staff & service

3.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not respect reservation. I had to make last minute changes to find a new hotel during the most busy weekend in Goroka during the Goroka Show. The staff came up with horrible excuses saying that they had fired the person in charge of online reservations. From my plane, 7 other people were in the same situation. Staff utterly unhelpful.
Stayed 3 nights in Sep 2018

4/10 Poor

Rob, Sydney

Disliked: Property conditions & facilities, room comfort
Wast on money for 8 days no hot water no fan no t
Terrible you would only come here if last option .Most of the staff very good but they lost my passport for 24 hours so could not change money .The last days they lost my laundry so left without.They lost my booking it took 3 days to sort out . It's the worst experience I've had with Expedia don't know why they listed there better places even lodgers . Expedia was quick to help and fixed booking but with Goroka sing sing I had no chance to go to better place .
Stayed 7 nights in Sep 2018

6/10 Okay

Hans Frank

Liked: Cleanliness, staff & service
grei hotell litt utafor sentrum
Hotellet trodde vi hadde ikke bestille eller betalt på forhånd. Takk og pris at vi hadde utskrift av bestilling og betaling med oss, siden internet var veldig dårlig. Positiv alt transport til byen og tilbake var gratis.
Stayed 4 nights in Sep 2018

2/10 Terrible

fred, chatou

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surtout à éviter.
Quand nous sommes arrivés ils ont expliqués que expedia n'avait pas transmis la réservation . Nous étions plusieurs dans la même situation en plein festival de goroka nous avons finalement trouvé une chambre chez l'habitant mais avons eu très peur de dormir dehors. Ils sont clairement aussi responsable s que expedia. En attendant nous avons du risquer notre vie dans une ville très dangereuse la nuit alors que notre réservation avait été faite un an avant et confirmée 2 fois par expedia. Les 2 sont à éviter car expedia à laisse cet hôtel sur son site alors que les problèmes semblent exister depuis un an.
Stayed 3 nights in Sep 2018