Was not happy with noisy young guests next door waking myself and my eldest up at 3am screaming all sorts of cuss words and continuing until the morning blind drunk. I could not get a hold of staff to help us and when I phoned in the morning, the manager told us he would chase compensation further as I felt I wasted money. I am a single mother trying to move from Queensland to Melbourne and was exhausted from the drive, only to end up just as tired the next day! I heard nothing back and am really disappointed, more so the fact that these kids got off scott free, I feel they should have had to contribute to part of my hotel fee, even $50 for running my stay and waking my son who was so sick that he was the reason we were staying in Albury all together as he needed the afterhours doctor clinic there. I am very disappointed in the service recieved regarding this issue, very much felt like they did not care, they got thier money and I got no sleep.
Otherwise I would have been happy to stay again, clean room, good location and the lady at the desk is lovely.