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Best Western Plus Goulburn

4.5 star property

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Business center
Standard Apartment, Multiple Beds, Non Smoking, Kitchen (1st Floor;with Single Sofabed) | Exterior
Superior Apartment, Multiple Beds, Non Smoking, Balcony (1st Floor) | 1 bedroom, premium bedding, pillowtop beds, minibar
Microwave, dishwasher, coffee/tea maker, electric kettle
Superior Apartment, 2 Queen Beds, Kitchen, Courtyard Area | Living room | TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
$111
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
77 Lagoon Street, Goulburn, NSW, 2580
  • New South Wales Police College
    ‪12 min walk‬
  • Goulburn Visitor Information Centre
    ‪16 min walk‬
  • Belmore Park
    ‪16 min walk‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking, Ground Floor

Superior Room, 1 King Bed, Non Smoking, Ground Floor | 1 bedroom, premium bedding, pillowtop beds, minibar

Superior Room, 1 King Bed, Non Smoking, Ground Floor

10.0 out of 10
Exceptional
(6 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, 2 Queen Beds, Kitchen, Courtyard Area

1 bedroom, premium bedding, pillowtop beds, minibar

Superior Apartment, 2 Queen Beds, Kitchen, Courtyard Area

10.0 out of 10
Exceptional
(13 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Multiple Beds, Non Smoking, Jetted Tub

1 bedroom, premium bedding, pillowtop beds, minibar

Superior Suite, Multiple Beds, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 797 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Economy House, Multiple Beds, Kitchen, Ground Floor

Room amenity

Economy House, Multiple Beds, Kitchen, Ground Floor

  • 797 sq ft
  • 5 bedrooms
  • Sleeps 9
  • 3 King Beds and 4 Twin Beds

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen (1st Floor;with Single Sofabed)

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (1st Floor;with Single Sofabed) | 1 bedroom, premium bedding, pillowtop beds, minibar

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (1st Floor;with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 797 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Economy House, Multiple Beds, Non Smoking, Kitchen

Economy House, Multiple Beds, Non Smoking, Kitchen | 1 bedroom, premium bedding, pillowtop beds, minibar

Economy House, Multiple Beds, Non Smoking, Kitchen

  • 797 sq ft
  • Sleeps 7
  • 3 King Beds and 1 Twin Bed

View all photos for Economy House, Multiple Beds, Kitchen, Ground Floor

Room amenity

Economy House, Multiple Beds, Kitchen, Ground Floor

  • 797 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

View all photos for Economy House, Multiple Beds, Non Smoking, Kitchen (with Two Single SofaBeds)

1 bedroom, premium bedding, pillowtop beds, minibar

Economy House, Multiple Beds, Non Smoking, Kitchen (with Two Single SofaBeds)

  • 797 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Superior Suite, Multiple Beds, Non Smoking, Kitchenette (1st Floor)

1 bedroom, premium bedding, pillowtop beds, minibar

Superior Suite, Multiple Beds, Non Smoking, Kitchenette (1st Floor)

  • 797 sq ft
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

View all photos for Superior Suite, 1 King Bed, Non Smoking, Jetted Tub (Living Room)

Superior Suite, 1 King Bed, Non Smoking, Jetted Tub (Living Room) | 1 bedroom, premium bedding, pillowtop beds, minibar

Superior Suite, 1 King Bed, Non Smoking, Jetted Tub (Living Room)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Kitchenette, Ground Floor

1 bedroom, premium bedding, pillowtop beds, minibar

Superior Room, 2 Queen Beds, Kitchenette, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Apartment, Multiple Beds, Non Smoking, Balcony (1st Floor)

Superior Apartment, Multiple Beds, Non Smoking, Balcony (1st Floor) | 1 bedroom, premium bedding, pillowtop beds, minibar

Superior Apartment, Multiple Beds, Non Smoking, Balcony (1st Floor)

  • 797 sq ft
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 4 Twin Beds

View all photos for Executive Room, 1 King Bed, Jetted Tub, Ground Floor

Executive Room, 1 King Bed, Jetted Tub, Ground Floor | 1 bedroom, premium bedding, pillowtop beds, minibar

Executive Room, 1 King Bed, Jetted Tub, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, Multiple Beds, Non Smoking, Balcony (1st Floor)

1 bedroom, premium bedding, pillowtop beds, minibar

Superior Apartment, Multiple Beds, Non Smoking, Balcony (1st Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 797 sq ft
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

View all photos for Superior Suite(One King Bed and Four Single Beds）

Private kitchen | Microwave, dishwasher, coffee/tea maker, electric kettle

Superior Suite(One King Bed and Four Single Beds）

  • Sleeps 6

Superior King Suite with Jetted Tub

  • Sleeps 2

Superior Split Level Suite with Jetted Tub and One King Bed and Two Single Beds

  • Sleeps 4

Superior Apartment with One King Bed and Four Single Beds

  • Sleeps 6

Super Guest Room With 2 Queen Beds, Kitchen-Non-Smoking, Ground

  • Sleeps 4

Apartment - 2 Queen Beds, Non-Smoking, Superior Room, Ground Floor, Studio, Full Kitchen, Courtyard

  • Sleeps 4

Superior Apartment(One King Bed and One Queen Bed and Four Single Beds）

  • Sleeps 6

Queen Studio

  • Sleeps 4

Executive King Room with Jetted Tub Ground Floor

  • Sleeps 2

Three-Bedroom Apartment

  • Sleeps 8

Superior King Room

  • Sleeps 2

King Suite with Spa Bath

  • Sleeps 2

Deluxe Suite

  • Sleeps 6

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About this property

Best Western Plus Goulburn

4.5-star Goulburn hotel close to New South Wales Police College
A conference center, a business center, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and express check-in are onsite.
Best Western Plus Goulburn offers 57 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. Premium digital television is provided. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Goulburn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Wireless Internet access is complimentary. Business-related amenities at this 4.5-star property consist of a business center and 3 meeting rooms. Event facilities measuring 4304 square feet (400 square meters) include a conference center. This business-friendly hotel also offers complimentary newspapers in the lobby, a fireplace in the lobby, and laundry facilities.

Best Western Plus Goulburn is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 8 to 34 for adults and AUD 8 to 34 for children

Things to do

  • TV in common areas

Family friendly

  • Dining table
  • In-room microwave
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (4,304 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Limited room service
  • Microwave
  • Minibar
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Saturday (6:00 AM - 9:00 PM) and Sunday - Sunday (7:00 AM - 9:00 PM)
Guests will receive key retrieval information
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to January 11:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AUD 8.00 to 34.0 for adults, and AUD 8.00 to 34.00 for children
  • A late check-out fee will be charged
  • Crib (infant bed) fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for AUD 100 for incidentals.
Property Registration Number ABN 19660023432

We should mention

This property does not have elevators
Children under 16 years old are not allowed in the health club or fitness facility without adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

BEST WESTERN Centretown
BEST WESTERN Centretown Goulburn
BEST WESTERN Centretown Motel
BEST WESTERN Centretown Motel Goulburn
BEST WESTERN Goulburn
Centretown Goulburn
Goulburn BEST WESTERN
Best Western Goulburn Motel
Best Western Plus Goulburn Motel
Best Plus Goulburn Goulburn
Best Western Plus Goulburn Hotel
Best Western Plus Goulburn Goulburn
Best Western Plus Goulburn Hotel Goulburn

Best Western Plus Goulburn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 622 out of 1000 reviews
Rating 8 - Good. 300 out of 1000 reviews
Rating 6 - Okay. 49 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Wesley

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel… staff great
Stayed 1 night in May 2025

6/10 Okay

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Staff & service

stay elsewhere

I have stayed at every Hotel in Goulburn, I will not stay at this ever again, the check in was terrible she was very rude, there were no cars when I checked in at 5.30pm, I actually felt very unsafe, had to leave shower running for ages to get hot water.
Stayed 1 night in Mar 2025

10/10 Excellent

Raquel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Stayed 1 night in Mar 2025

8/10 Good

Tarron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall experience, nice bedrooms and facilities.
Stayed 1 night in Mar 2025

8/10 Good

Judy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Mar 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent bed and clean facilities. Heating was fast and put a nice warmth throughout.
Stayed 1 night in Apr 2025

10/10 Excellent

warwick

Business traveler
Liked: Amenities, property conditions & facilities
Nice place convenient for what i needed
Stayed 1 night in Mar 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Tony

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Children loved having their own room upstairs with secret cupboards. Only stayed one night but it was clean, was about to have a late checkout and beds were comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Maree, Paralowie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Feb 2025

8/10 Good

Kim, Bonnells Bay

Liked: Cleanliness, staff & service, property conditions & facilities
The property was suitable for our one-night stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Kaye

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice, big clean room. Staff helpful and friendly. Comfy beds
Stayed 1 night in Feb 2025

8/10 Good

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Angela

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Joeli

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic value for money and generous space given the 2 level accommodation. The bathroom is large with sides for his and hers. A great space to rest and get some work done during transits. Also, the comfortable leather armchairs are a win.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

KAITLIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice overnighter

Decent hotel for an overnight stay. We stayed in a loft style room with the bedroom upstairs. The room had good amenities - kitchen sink, cups, cutlery, fridge, hair dryer, working AC, etc. The complimentary bottled water and cookies were a nice touch. Worth noting the shower over bath as I know this is can be a concern for some travellers. They have electric car charges however 1 was broken and 1 was occupied the whole time so we didnt get to use. Theres a tesla supercharger nearby the hotel. There was a big stain on the floor and only room for 1 person to sit downstairs but they were the only real negatives. It was a nice little stop on our drive from Mel to Syd.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2025

10/10 Excellent

Chrystal

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jan 2025

10/10 Excellent

Marilu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and very professional service.
Stayed 1 night in Jan 2025

8/10 Good

craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and easy access. Wouldn’t get the split level option next time though. Was a bit tough for me to walk up and down the steep stairs.
Stayed 1 night in Dec 2024

8/10 Good

Robyn

Stayed 1 night in Nov 2024